Toshiba Voice Processing Vp100 Installation And Maintenance Manual

							‘ROCEDURES 7-27 
- _ 
q Restore System Software 
The Restore System Software procedure is used to copy the original \.P I r:*i:i system soft\sare 
from the CAT hard disk 
IO the VP 100. This prccedure should only be us:? t.vhen recommended 
by the manufacturer. . 
The selected system defines which release of System Software will be restored onto the’VP 100 
hard disk. All system software files on the VP 100 are replaced with the original (master) files 
stored in the seiected reiease directory. Any parcnes that were insraiieci in the s&tern are 
removed. 
us Be sure the correct release of software is defined for the selected system. Refer to the 
Select System Screen section of this chapter. 
b WARNING 4 
This procedure takes approximately 15 minutes (at the recommended baud 
rate). during which time the VP 100 will be out of service. 
Prepare for a restore as described earlier in this section. then follow the steps below. 
Action 
1. mR 
CAT/VP 100 Description and Response 
To display; the Restore menus at the @ prompt. The 
Restore menu appears. 
3 
-. 1 and w 
3. IEnr_r] Move to System Software. Selection is highlighted. 
The procedure begins by requesting the system to be 
powered OFF. and responds with: 
Please 
power OFF the system. 
. 4. Po\ver VP 100 OFF This step is skipped if po\ver is already OFF. 
e Thank you. Please wait. 
5. Wait 15 seconds This dela>- is for the VP 100 hard disk drive to spin 
down. Please power ON the system. 
. . 
6. Power VP 100 OK Data transfer begins. 
7. Wait for completion As each step begins and ends. the xreen is updated. This 
procedure takes about 45 minutes. .At completion. the 
Data Transfer Complete screen appears. 
s. IEnr_r] 
9. /] rxz? . . . System reboots. 
This besins auto baud detect. TESTING HARDWARE 
. . . 
10. Wait for VP 100 to boot This step takes about three minutes. 
INITIALIZING PORTS.. .DOir;E 
Il. Logon VP 100 @ prompt. 
Toshiba VP Systems 
Release 6.1 December. 1992  
						

							7-28 /nsta//ation and Marsnance Manual 
:1. CH 
(1 To clear the Hardware Error table. VP 100 0 prompt 
appears. 
:_‘. Test Test for normal operation. 
. 
c3 If an error message appears durin g the procedure, refer to Appendix B - Dhta Transfer 
Messages. 
CZ 
To abort this procedure, press 
I Escape I at any time. ii aborted, this procedure must be 
restarted and run through to completion before the VP 100 returns to operation. 
- _ 
. 
Toshiba VP Systems Release c I December. 1992  
						

							PROCEDURES 
7-29 
n Restore System Prompts 
The Restore S! stern Prompts procedure is used to copy the original VP 100 system prompts 
from the CAT h2rd disk to the VP 100. This procedure should only be used when recomm;ndsd 
by the manufacrurer. or lvhen a Type. I.6 Hardware Error is logged. as described below. 
_ 
Do not use this Restore System Prompts procedure to add a second set oi 
l~nllaop nrc>mntc Use the Procedure. for Adding a Second Language Prompt 
._..=1_3_ T.__~~T~_. 
Set in this chapter. 
l *- 
The disk sector number is automatically added to the hard disk defect list when the VP 100 
encounters a dsfective sector on the hard disk in the prompt region. Hardware error type 16 is 
!ogged in the Hardware Error Table, indicating that the prompts should be copied to the VP 100 
by using this procedure. 
- _ 
The selected s>-stem defines which release of system prompts will be restored onto the VP 100 
hard disk. All system prompts on the VP 100 are replaced with the original (master) prompts 
stored in the selected prompts directory. 
C@ Be sure the correct release of prompts is defined for the selected system. Refer to the 
Select System Screen section of this chapter. 
b 
WARNING 4 
This procsdure takes approximately 15 minutes (at the recommended baud 
rate). during \vhich time the VP 100 is out of service. 
Toshiba VP Systems Release 6.1 December. 1992  
						

							7-30 Installation and Maintenance Manual 
q Restore System Promp.ts at Release 5.8 
To restore system prompts for systems at Release 5.8, prepare for a restore as described earlier 
in this section. then follow the steps below, 
To restore system software, prepare for a restore as described earlier in this section. then follow 
the steps below. 
.*- 
Action CAT/VP 100 Description and Response 
1. mFi 
7 
-. A and t 
3. )] 
1. Power VP 100 OFF 
5. Wait 15 seconds 
- 
6. 
Power VP 100 ON 
7. Wait for completion 
10. Wait for VP 100 to boot This step takes about three minutes. 
INITIALIZING 
PORTS.. .DONE 
11. Logon 
12. CH I[ VP 100 @ prompt. 
To clear the Hardware Error table. 
VP 100 prompt. 
13. Test Test for normal operation.  To display the 
Restore menus at the @ prompt. 
Move to 
System Software. Selection is highlighted. 
The procedure begins by requesting the system to be 
powered OFF, and responds with: 
Please power OFF the system. 
This step is skipped if power is already OFF. 
Thank you. Please wait. 
This 
delay is for the VP 100 hard disk drive to spin down. i 
Please power ON the system. 
Data transfer begins. 
As each step begins and ends, the screen is updated. This 
procedure takes about 45 minutes. At completion, the 
Data 
Transfer Complete screen appears. 
System reboots. 
This begins auto baud detect. 
TESTING HARDWARE.. . 
Es If an error message appears during the procedure, refer to Appendix B - Data Transfer 
Messages. 
Toshiba VP Systems Release 6.1 December, 1992  
						

							PROCEDURES 
7-31 
c? PO abort this procedure, press (Esfapc at an> time 
To abort this procedure. press [I at an>- rime. Ii aborted. this procedure 
must be restaned and run through’ 
to coinpletion before the VP 100 returns to 
operation. 
. 
. 
Toshiba VP Systems Release 6.1. December. 1992  
						

							.. 
7-32 Installation and Mairznance Manual 
n Restore System Prompts Sets Beginning with Release 6.1 
To restore system prompts for systems at Release 6.1 or later, prepare for a Restore as 
t=scribed earlier in this section. then follovy the steps below. 
~ 
Action CAT/VP 100 Description and Response 
: IEnrrr) 
_. 
’ -_ Power VP 100 OFF 
5. Wait 15 seconds This delay is for the VP 100 hard disk drive to spin down. 
Please power ON the system. 
5. Power VP 100 OS 
-_ Wait for completion Data transfer begins. 
As each step begins and ends, the screen is updated. This 
procedure takes 45 or more minutes. At completion, the 
Data Transfer Complete screen appears. 
. 
s. [I 
. 
3. -1 i 
Entei / . 
:O. 
Wait for VP 100 to boot System reboots. 
This begins auto baud detect. 
TESTING HARDWARE.. . 
This step takes about three minutes. 
INITIALIZING PORTS.. -DONE 
i 1. Logon 
;2. C 
H [Enter] 
VP 100 @ prompt. 
To clear the Hardware Error table. 
VP 
100 prompt. 
13. Test Test for normal operation.  After the @ prompt, to display the Rest& menus. 
Move to 
Prompt Set I or to Prompt Set 2. Selection is 
highlighted. 
w If you choose Prompt Set 2 and do not have two 
languages installed, an error message is displayed. 
The procedure begins by requesting the system to be 
powered OFF, and responds with: 
Please power OFF the system. 
Thank you. Please wait. 
This step is skipped if power is already OFF. 
. . 
Lzr If an error message appears durin, (J the procedure, refer to Appendix B - Data Transfer >. 
Messages. 
-1 J 
Toshiba VP Systems Release 6.1 December. 1992  
						

							PROCEDURES 
7-33 
_, 
*** 
LW To abort this procedure, press -1 at any time. 
b WARNING 4 
If 
aborted. this procedure must be restarted and run through to completion 
before the VP 100 returns to operation. 
? 
Toshiba VP Svslem?. Release 6.1 December. 1992  
						

							lnstallatidn and Maintenance Manual 0. 
7-34 
7.4 HARD DISK DRIVE REPLACEMENi- PROCEDURE 
This section describes the procedure to replace a VP 100 hard disk. Information is provided to 
prepare for a hard disk drive replacement and to replace the hard disk drive. 
, 
The circumstances under which the VP 100 hard disk must be replaced are: 
.‘- 
. 
When a Type 2 Root ROM diagnostic error occ?lrs. 
l When Hardware Error types 17 or 18 are logged. 
0 
When Hardware Error type 16 continues to be lo 
gged after restoring system prompts. 
0 
When the amount of available storage has decreased significantly. Refer to REPORTS, Disk 
Usage Report section, in this manual. 
Ez Hardware error types 16, 17, and 18 indicate the disk drive has serious problems. If power to 
the VP 100 is lost, the system may not come back up. If you do not have a current backup of 
the system configuration and/or GNSSM, perform the necessary backup procedures as soon 
as possible. 
b WARNING 4 
Replacing the VP 100 hard disk drive results in the loss of all stored messages 
in every mailbox. The system configuration and associated GNSSM that are 
restored to the replacement drive will reflect the configuration at the time the 
last backup was made. 
You should be familiar with basic maintenance procedures and the UPDATE and INSTALL 
programs of the VP 100. Refer to the followin, 0 chapters and sections in this manual for further 
information: 
Chapter Section 
INSTALLATION Testing the Installation and Telephone Changes 
MAINTENANCE Hard Disk Drive (HD) Replacement 
Also refer to the 
Configuration manual - UPDATE and INSTALL chapters. 
The Restore System Disk procedure is used when replacin, ~1 a hard disk. The CAT Restore 
menu option transfers data from the CAT hard disk to the VP 100. The procedure transfers VP 
100 System Software, then System Prompts. and then the System Configuration tables to the 
new hard disk. 
UT The Restore System Disk procedure must be done onsite with a cabled connection to the 
VP 100 at 38400 baud, and requires the VP 100 to hc out of service for the duration of 
the procedure. 
Toshiba VP Systems Release 6.1 December. 1992  
						

							PROCEDURES 
7-35 
The Restore System Disk menu option is only available when a system is selected. All data to be 
r,-stored is copied from subdirectories on the CAT hard disk to the VP 100. The subdirectories used 
during this restore procedure are determined by the selected system’s serial number, release of 
system software. and by the release of prompts defined for the system. Refer to CONFIGIJRATION 
.\PPLIC.\TIONS TERMINAL, Software Description in this manual. 
.
y GNSSM that had previously been saved (by usin 
g the Backup procedure) may be restored to 
the VP 100 after the Restore System Disk procedure has completed. 
~ZZ’ If a type 3 Boot ROM diagnostic error occurs, perform the Restore Sysrern_Disk procedure. If 
the error persists, replace the hard disk drive. 
. 
_ 
Toshiba VP System Release 6.1 December, 1992  
						

							7-36 Installation and Maintenance Manual _. - . . 
Replacement Procedure 
The following equipment is needed for this procedure and should be assembled prior tc 
starting: 
0 
A replacement VP 100 hard disk drive. 
uz 
ONLY TOSHIBA SUPPLIED HARD DISK DRIVES CAN BE USED WITH 
THE VP 
100. l *- 
0 
A fully operational CAT with all VP 100 PC software installed (refer to the .CAT chapter). 
0 
A CAT interface cable. 
0 
The configuration diskettes for the customer location (unless the backed up configuration 
and GNSSM are already present on the CAT hard disk drive). 
To replace the VP 100 hard disk, perform the following steps. 
Action CAT/VP 100 Description and Response 
1. Siart the CAT program Refer to the CAT chapter. Select System screen is 
displayed. 
2. Select system to restore Refer to the Select System Screen section of this- chapter. 
If the system whose hard disk drive is being replaced is 
not displayed in the Select 
System screen, recover the 
system from floppy diskette following the Recover 
procedure described in this chapter. 
Terminal emulation begins. 
3. Connect null modem cable to 
VP 100 TERM #I 
4. Establish connection at 
19200 baud. 
5. Logon If the VP 100 is not operational due to a defective hard 
disk, skip to step 11. 
Establish a local (cabled) connection with the VP 100 
that is being restored. Refer to the INSTALLATION 
chapter. Prompts for passxvord. 
Logon to Maintenance level at the VP 100 @ prompt. 
Toshiba VP Systems Release 6.1 December. 1992