Toshiba Voice Processing Vp100 Installation And Maintenance Manual

							‘, CONFIGURATION APPLICATIONS TERMINAL 
3-13 
3. 
__ 
. _. 
n 
_. 
. 
n 
After the PrOmptS field is entered. the screen is cleared and the VP CAT is ready 
to communicate with the VP 100. 
Communicating with the VP 100 
. 
Turn 
the power ON to the VP 100 your C.I\T is connected with. 
While the red alarm LED is flashing. hold down the key until the VP 100 system 
header appears. 
.‘-- 
(This is the autobaud detect process of the VP 100. The VP 100 automatically 
matches the baud rate set in the VP CAT.‘) 
The @ prompt from the VP 100 indicates that it is ready for you to proceed 
with the install process by using the VP IO0 INSTALL and UPDATE programs. 
m If the VP 100 has a password installed, the password must be entered before 
the 6% prompt appears. 
Port Connection 
There are two ways to access the VP 100: 
n Via the terminal port 1 connector. 
n Via the 300/1200 baud internal modem. 
The intemai modem is automatically disabled during a data transfer sequence 
(Backup/Restore/Update) initiated from the Local Terminal Port 1, and when the local 
terminal is in the UPDATE or INSTALL programs (e.g. the @ prompt is not displayed). 
The internal modem can also be selectively disabled (MOD DISABLE) or enabled 
(MOD ENABLE) at the @ prompt. 
If a session has been established on Terminal Port 
1 with the @ prompt displayed and a 
call comes in through the internal modem. the internal modem connects and takes over 
access to and control of the system (the local terminal is disabled). 
If a session has been established with the internal modem, the terminal port is locked out 
until modem communications are terminated. 
. . 
Establishing Communication (Autobaud Detect) 
When the VP 100 power is first turned ON and whenever a CAT or terminal is connected (or 
reconnected), use the following procedures to obtain the system header. 
1. Set the desired baud rate on the C;I\T or terminal. 
3 
-. Establish a connection with the VP 100. 
. ..I 
Toshiba VP Systems 
Release 6.1 D.x%+2er. 1992  
						

							3-14 Instaliaxn and Maintenance Manual 
3. Press 11 repeatedly at a fast rate (or hold down the [] key) until th? system 
header, shown below, appears (this may take several seconds). :” 
.I’ 
.- 
,- -----SYSTEM SOFTWARE RELE@E A.X.X.X (MM/DDNY)----- - 
DAY MMlDD HH&M:SS YYYY NAME IDXXXXXX S/N: 
XXXXX PBX:XX 
(MODEM ENABLED) LAST LOGON: MM/DD HH:MM 
PASSWORD: 
’ n Changing the Baud Rate 
To change the baud rate after connection to the VP 100 has been established, change the baud 
rate on the VP 100 first, then change the baud rate on the CAT. Otherwise, the VP 100 will 
not be accessible to change the baud rate. You cannot change the baud rate on the modem. 
- _ 1. At the @ prompt, type: 
BAUD XXXXX IEnter 
(Where XXXXX indicates the valid baud rate desired). 
The VP 100 responds with: 
Change terminal to XXXXX Baud and press Enter 
_/ 
2. Press m T for Terminal menu Options. .I 
3. Using the up and down arrow keys, select 
Change Baud Rate from the menu choices 
and press -1. 
4. From this menu, select the same baud rate entered in step 1 above and press w] 
. 
. 
The new baud rate is now in effect and is displayed in the communication status 
line. 
Toshiba VP Systems Release 6.1 December, 1992  
						

							CONFIGURATION APPLICATIONS TERMlhiL 
3A-1 
3 APPENDIXA 
: 
CONFIGURATION APPLICATIONSTERMINAL 
__ 
. 
..- 
DOS COMMANDS 
.*- 
The following guide is a summary of the most commonly used DOS commands. Refer to your 
DOS users guide for complete details on how to use these commands. 
- _ 
i 
BACKUP 
CHDIR or CD 
CHKDSK 
CLS 
COPY 
DATE 
DEL or ERASE 
DIR 
DISKCOMP 
DISKCOPY 
FORMAT 
Formats a disk to accept files. Diskettes used to archive a VP 100 
./ system to a floppy must first be formatted.  Allows files to be copied from a hard disk drive to a floppy diskette. 
The way data is stored on the floppy diskette is unique for each 
version of DOS to allow maximum use of disk space. This DOS 
command is used by the SYSBACK batch file when archiving a VP 
100 system to floppy diskette. The DOS BACKUP command should 
not be confused with the VP CAT Backup procedure, which transfers 
VP 100 system information from the VP 106 to the PC hard disk 
drive. 
The Change Directory command is used to move from-the current 
(working) directory into another directory. specified by the directory 
name and path. 
This command scans the disk of a specified drive, checking for errors. 
This command also displays the amount of storage, in bytes. available 
on the disk. 
Used to clear the monitor screen without any other effect. 
This command copies one or more files to another disk. To copy all 
files in a directory the wild card *.* is used. For example, the 
following command means “copy all the files from the diskerrc in 
drive X to drive C:” 
copy .I:*.” c: 
Displays or sets the date. u 
Deletes (erases) the specified file(s). 
Lists all files in a directory. 
This command compares the data of two floppy diskettes to dstermine 
if they are different. 
Allows an exact copy of a diskette to be made. 
Toshiba VP S:;srems Release 6.1 IJEiF-oer. 1992  
						

							3A-2 Installation 2~2 t,Jaintenance Manual 
LABEL Creates. changes. or deletes the volume identification label on a disk. 
.y 
MKDIR or MD 
.- 
.- 
PATl-i The Make Directory command adds a new directory to the PC hard 
disk drive. 
Sets a command search path. Tells the computer wheie to l~k for 
files or programs. 
PRINT 
PROMPT 
- _ RECOVER 
_. - RENAME or REN 
RESTORE 
RMDIR or RD 
-. . TIME 
TREE 
TYPE 
VER 
VOL 
XCOPY 
Prints a text file on a printer while you are process&g other YlS-DOS 
commands. 
. 
Changes the MS-DOS command prompt displayed on the monitor 
screen. This DOS command should not be confused with the term 
PROMPTS, which specifies recorded voice prompts used in the VP 
100 system. 
. 
Recovers a file or disk containing bad sectors. This DOS command 
must not be confused with the Recover procedure used to mo\-e a VP 
100 system from floppy diskette back onto the PC hard disk drive. 
Changes the name of a file. 
Restores files that were backed up by using the BACKUP command. 
Allows files to be copied from floppy diskette back to the PC hard 
disk drive. This DOS command is used by the SYS_REST batch file 
when recovering a VP 100 system from floppy diskette. The DOS 
RESTORE command should not be confused with the VP CAT 
Restore procedure. which transfers VP 100 system information from 
the PC hard disk drive to the VP 100. / 
! 
The remove directory command deletes a directory from the PC hard 
disk drive. 
Displays or sets the time. 
. 
Displays the path (and optionally, lists the contents) of each directory 
and sub-directory on the drive. 
Displays the contents of a file on the screen., 
Displays the MS-DOS version number. 
Displays the volume label or volume ID (if it exists). 
Copies files and directories. 
Toshiba VP Swems R&25? 6 I December, 1992  
						

							4 
INSTALLATION 
_ _ 
.*- 
- 
-Section Description 
Chapter Contents 
Page 
4.1 
4.2 
4.3 
4.4 
I 
4.5 
4.6 
4.7 
4.8 
‘. - 4.9? 
4.10 Receiving the VP 100.. 
...................................................................................................................... 4-l 
Inspecting for Shipping Damage.. 
.............................................................................................. 
4-1 
Unpacking the Cabinet.. .............. 
............................................................................................... 
4-l 
Inspecting the Internal Hardware 
............................................................................................... 
4-l 
Reshipping Procedures 
.............................................................................................................. 
4-2 
Moving the Equipment On-site.. 
................................................................................................. 4-2 
Installation Requirements 
...... . .......................................................................................................... 
4-5 
PBX Preparation ............ 
................................................................................................................... 
4-7 
Terminal Communications ................................................................................................................ 
4-8 
Terminal Installation 
................................................................................................................... 
4-8 
Toshiba Recommended ASCII 
Terminals.. 
................................................................................ 4-8 
RS-232C Pinouts and Cables 
.................................................................................................... 4-8 
Establishing Communications.. ........ 
................................................................................................. 
4-11 
Using the Internal Modem 
.......................................................................................................... 
4-l 
1 
Remote Connection to the Internal Modem Using the CAT Program ........................................ 
4-l 2 
Using an External 
Modem .......................................................................................................... 
4-15 
VP 100 Installation 
............................................................................................................................ 4-17 
. Mounting the 
VP 100.. ................................................................................................................ 
4-l 7 
System Startup.. ........................ .t.. 
............................................................................................. 4-19 
Full Startup Process.. 
................................................................................................................. 
4-23 
Software lnstaltation.. ..... . 
.................................................................................................................. 4-24 
Connecting the Phone System with the 
VP 100 ............................................................................... 
4-26 
VP 100 Testing.. ................................................................................................................................ 
4-27 
Testing the Installation 
and Telephone 
Changes.. ......................................... :‘.................................. 
4-36 
Figures and Tables 
Figure 
4-1 
4-2 
4-3 
4-4 
4-5 Description 
Page 
The VP 100 Cabinet 
Front View.. ...................................................................................................... 
4-3 
The VP 100 Hardware Components and Their Mounting Locations.. 
............................................... 4-4 
VP 100 Cable Connections 
............................................................................................................... 4-l 0 
The VP 100 Mounting 
Locations ....................................................................................................... 
4-l 8 
VP 100 Bottom View of Metal Case .................................................................................................. 
4-26 
Table Description 
Page 
4-1 Installation Equipment Required ... . 
................................................................................................... 4-6 
4-2 RS-232C Pinouts for a 9 Pin Connector ........................................................................................... 4-9 
4-3 Boot ROM Diagnostic Error Messages 
............................................................................................. 4-21 
4-4 
. Full Startup Process.. 
.................................................................................................... rr 
.................. 4-23 
4-5 Testing Equipment ....................................................................................... 
I 
................... . ................ 4-27  
						

							INTRODUdTlON 
This-chap:x provides detailed instructions and procedures for)-tstalling a VP 100. The procedures covered in 
this cliai?kr assume the installation site meets the electrical and environmental requirements for the VP 100. s 
described 11 the Installation Requirements section of this chapter. 
Included ti this chapter are the following sections: 
.*- 
. 
. 
0 
- _ 
. 
0 
- 0 
. 
Recsis-ing the equipment. 
Instaliation requirements. 
PBX preparation. 
Terminal Communications. 
Hardware installation. 
Configration requirement. 
Testing. 
Diagrams of the VP 100 cabinet are also included in this chapter. 
. .  
						

							INSTALLATION 
4-l 
f-- 4.1 RECEIVING THE VP 100 
- _ 
.:: 
7. 
i 
This section provides the procedures for unpackin g. inspecting, and reshipping the VP 100. 
Each cabinet is shipped in a double-ualled carton. The inner walls have foam pads glued to the 
sides to insulate the 1’P 100. The items in the carton are as follows: 
. Fully assembled VP 100 cabinet. 
..- 
0 Plastic bag containing power cable and keys. 
. Paper template used to mount the VP 100 cabinet on the wall. 
Each VP 100 cabinet has space for any hardware needed for its growth. At maximum configurationl 
. 
each cabinet weighs less than 40 pounds (18 kg). --_. 
n 
n 
. 
H 
Inspecting for Shipping Damage 
Before accepting delivery of a VP 100 from the carrier, inspect the packaging for external 
damage. If damage is indicated or found, note it on the waybill and require that the delivery 
agent sign the waybill. Take some photographs from different angles of the specific damage 
received during shipment. Notify the carrier immediately and submit a damage report to the 
carrier and to your company. In the event of equipment damage, negotiate claims directly with 
the carrier. ” 
Unpacking the Cabinet 
Remove and save the carton. Visually inspect the cabinet for dents or damage. - - 
1. Open the top of the carton. * 
2. Remove the VP 100 from the inner carton. Save the shipping container as it is reusable. 
3. Untape the plastic bag from the bottom of the carton. Remove the keys and power cable 
from the bag. 
Inspecting the Internal Hardware 
Before proceeding with the inspection of the cabinet and its contents, attach the wrist ground 
strap. 
b WARNING 4 
-_ 
Use 
of a wrist grounding strap prevents damage to sensitive electronic -. _ 
components. Before handling any electronic equipment, including the power 
supply and cables, attach one end of the strap around your wrist and the other 
end to any unpainted surface of the VP 100 metal cabinet. 
Toshiba VP Systems 
Release 6 r December. 1992  
						

							- _ 
Check and tighten, if necessary. the pour suppI> and hard disk mountin: scre~‘s. Verify that 
the DC power cables to t-he hard disk, hlain Board. fan. and power supply are securely fastened. ( ‘- 
The followins are the instructions to inspect the components installed within the VP 100. 
_ 
 
Figurs J-2 shows the placement of .the hard\vure components. Specific instructions for 
replacing hardware components are in the MXIXTENANCE chapter. 
1. Unlock and remove the plastic cover. The plastic co\.er 
swings up and is removed at the 
hinges. 
l - 
, 
-. Loosen the four screws at the sides of 
the VP 100 metal case and swing the metal cover 
do\vn. 
; _ Verify that all LIC PCAs are fully inserted. If PCAs are not inserted correctly, do not force 
into position. 
4. Replace any assemblies removed during inspection. Close the lid of the metal enclosure - *’ 
and tighten the retaining screws. 
n Reshipping Procedures 
If the VP 100 is to be shipped from your location. use the original shipping carton. 
1. Tighten the lid retaining screws on the metal enclosure. 
1 
-. Place the power cable and keys into a plastic ba,. (J Tape the bag to the bottom of the carton. 
! 
3. Place the VP 100 in the carton and close the inner lid. 
1. Close and secure the lid of the upper compartment. 
. n Moving the Equipment On-site 
. 
Before moving the equipment, verify the status of the new site. 
. 
Is the AC or DC power ready? 
. 
Is the installation location ready? 
. 
Are the telephone extensions installed on the RJI 1 jacks? 
Be careful and always remember that the VP 100 is sophisticated electronic equipment. 
Toshiba \” Systems Release 6.1 Decemwr. 1992  
						

							INSTALLATiON 
4-3 
Power and 
Telephone 
Cables 
Figure 4-l 
The VP 100 Cabinet Front View 
.‘-- 
Toshiba V? Systems 
Release 6.1 Ckxmber. 1992  
						

							4-4 Installation and Mmtenance Manual ’ 
Hard Disk 
Mounting 
Screws 
, Hard Disk Fan Mounting 
m Screws 
, Fan 
--I / 
1 II 
JU u 
Inl II-II Inl ,li 
TT IT /I 
Power 
1 / SuPPlY 
Main Board , 
111 II 
Figure 4-2 The VP 100 Hardware Components and Their Mounting Locations 
Toshiba VP Systems Release 6.1 December, 1992