Toshiba Voice Processing Vp100 Installation And Maintenance Manual

							PROCEDURES 7-37 
Action CATNP 100 Description and Response (continued) 
6. 
TEC 1 b=- 
7.PS I 
8. 
9. 
10. 
11. 
12. 
13. 
Verify- forwarding Pisce a test call to the VP 100 and verify the ports have 
b-en forwarded and that the call is anslvered by a live 
ir.iercept. 
Backup system xniigurarion q-e Backup 
- System Configuration section in this 
i%pter. 
Backup GNSS\l 
Power VP 100 OFF 2nd 
replace rhe VP 100 hsrd 
disk drive 
=\lrlT q-2 Backup - GNSSM section in this chapter. 
_.L 
F;lllo\v the procedure to replace the hard disk drive. 
R:fer.to the MAINTENANCE chapter. 
TL) display rhe 
Terminal menu. The Terminal menu 
2nFxxs. 
* and t ?lovr to Change Baud Rate. Selection is highlightecl. 
Forward all ports by using this command. The following 
is 3 sample screen. When 
all ports are forwarded. VP 100 
dirplays the @ prompt. 
@l-EC1 
PORT # 1 FORWARDED 
PORT # 2 FORWARDED 
PORT # 3 FORWARDED 
PORT # 4 FORWARDED 
.*- 
PORT # 5 FORWARDED 
PORT # 6 FORWARDED 
PORT # 7 FORWARDED 
PORT # 8 FORWARDED 
ALL PORTS FORWARDED 
e If a PBX forwarding string is not defined in 
System Parameter 45, the ports are still placed in 
the FWD state but may not have actually been 
forwarded on the PBX. 
1.srify that all ports are forwarded by using this 
command. The following is a sample screen. Port status 
is displayed. The VP 100 displays @ prompt. 
CHlCH2CH3CH4CH5CH6CH7CHS 
FIVD FWD FWD FWD FWD FWD FWD FWD 
If any ports were n6t forwarded. enter TE C i 
again. Repeat as necessary until all ports are 
forivarded. 
Toshiba VP Systems Release 6.1 December. 1992  
						

							7-38 installation and Maintenance Manual ., 
Action CAT/VP 100 Description and Response (continued) 
14. r 
To change baud rate. The Baud Rates menu appears. 
15. * and - Move to 38400. Selection is highlighted. 
16. m To accept new baud rate. Status line displays b&d rate 
of 38400. 
18. or and t Move to 
System Disk. Selection is highlighted. 
19. D=-l 
20. Power VP 100 ON The data transfer procedure begins immediately after the 
power is applied. 
For VP 100 systems at Release 5.x, go to step 30 and 
follow the steps from 30. 
For VP 100 systems at Release 6.1, continue with step 
21. 
A ***WARNING*** screen appears asking that Release 6 
Prompt Set(s) be selected from the menus that follow. 
21. I 
22. -& 
and t 
23. I-E=4 
Choose new Prompt Set screen appears showing the 
first language as Prompt Set 1. 
Move the the language prompt set number for the 
language being installed. This should be the same 
language as previously installed as 
Prompt Set 1. 
Selection is highlighted. 
W The prompt sets must be installed in the same 
order as they were installed originall!. for the 
system configuration to be correct. 
@? If none is selected. the procedure w.ill abort. 
If Prompt Set 
1 is United States English. a 
***WARNING*** ;c‘rren appears stating thar U.S. English 
is selected for Prompt Set 
1. For all other languages 
installed. the screen states that U.S. English Leas not 
selected. 
Choose 
new Prompt Set screen appears sho\ving 
Prompt Set 2 selecrions. 
Toshiba VP Systems Release 6.1 December. 1992  
						

							PROCEDURES 7-39 
Action 
_ 
CAT/VP 100 Description and Response (continued) 
25. A 
and t 
26. b=-l 
27. [ 
28. IEnter 
29. (Enter 
30. 
Wait for completion 
31. [ 
32. [ -1 
33. Wait for the VP 100 to boot 
34. 
1 Enter 1 
35. Logon 
36. Test Test for normal operation.  Move to the language prompt set number for the 
language being installed. Select 
none if the VP. 100 does 
not have the Multilingual Prompts feature. 
_ 
Selection is highlighted. 
If none is selected, Prompt Set 1 is loaded ontb the hard 
disk. Proceed to step 30. 
OR +‘- 
If a language is selected, a “*WARNINGi’* screen 
appears saying that a selection for Prompt Set 2 has been 
made and disk drive voice storage capacity will be 
reduced. 
Another 
‘**WARNING*** screen appears saying that the 
Multilingual feature package must be installed IO 
activate Prompt Set 2. 
If Prompt Set 2 is United States English. a 
***WARNING*** screen appears stating that U.S. English 
has been selected for Prompt Set 2. For all other 
languages installed, the screen states that U.S. English 
was not selected. 
Both prompt sets are loaded onto the hard disk. 
This procedure takes about one hour to complete. At 
completion, the 
Data Transfer Complete screen appears. 
System reboots. 
This begins auto baud detect. 
TESTING HARDWARE. . . . 
This step takes about three minutes. 
INITIALIZING PORTS.. . DONE. 
VP 100 password prompt is displayed. 
Enter the maintenance Ieke password. VP 100 @ prompt 
is displayed. 
UGZ If an error message appears durin, 0 the procedure, refer to Appendix B - Data Transfer 
Messages. 
C@ To abort this procedure. press I] at any time. 
b WARNING 4 
If aborted. this procedure must be restarted and run through to conlpIc1ion 
before the VP 100 will be back 
in service.  
						

							7-40 Installation and Maintenance Manual I. ._ _ 
7.5 
. 
HARD DISK DRIVE UPGRADE PROCEDURE : 
This section describes the procedure to upgrade a VP 100 hard disk to a higher capacity hard disk 
drive. A hard disk drive upgrade provides additional hours of voice message storage. Information 
provided is preparation for hard disk drive replacement and hard disk drive replacement procedures. 
Refer to the Disk Usage report to determine when to install a higher capacity drivti: Refer to the 
REPORTS chapter in this manual. 
b WARNING 4 
Replacing the VP 100 hard disk drive results in the loss of all stored messages 
in all mailboxes. The system configuration and associated GNSSM that are 
restored to the replacement drive will reflect the configuration at the time the 
last backup was made. 
You should be familiar with basic maintenance procedures and the UPDATE and INSTALL 
programs of the VP 100. Refer to the following chapters and sections in this manual for further 
information: 
Manual 
Installation and 
Maintenance 
Chapter 
Section 
INSTALLATION 
Testing the Installation and Telephone Changes 
Installation and 
Maintenance MAINTENANCE 
Hard Disk Drive (HD) Replacement 
Conjigw-ation CONFIGURATION UPDATE and INSTxLL 
The Restore System Disk procedure is used when upgrading a hard disk. The CAT 
Restore menu 
option transfers data from the CAT hard disk to the VP 100. The procedure transfers VP 100 
System SoftLvare, then System Prompts, and the System Configuration tables to the new hard disk. 
us= The Restore System Disk procedure must be done onsite \vith a cabled connection to the VP 
100 at 38400 baud, and requires the VP 100 to be out of service for the duration of the 
procedure. 
The Restore System Disk menu option is only available when a system is selected. All data to be 
restored is copied from subdirectories on the CAT hard disk to the VP 100. The subdirectories used 
during this Restore procedure are determined by the selected sysrem’s serial number. release of 
system software. and by the release of prompts defined for the system. Refer to the CAT chapter, 
SoftLyare Description section. 
Any GNSSM that have previously been saved (by usin, 11 the Backup procedure) may be restored to 
the VP 100 after the Restore System Disk procedure has con~pletrd. 
Toshiba VP Systems Release 6.1 December. 1992  
						

							PROCEDURES 
7-41 
n Upgrade Procedure 
The following equipment is needed for this procedure and should be assembled prior to 
starting: 
0 
The new 1-P 100 hard disk drive. 
- >. u?c? ONLY TOSHIBA SUPPLIED HARD DISK DRIVES CAN BE USED WITH THE 
VP 1nn 
. I A”“. 
.‘- 
0 A fully operational CAT with all VP 100 PC software installed. Refer to the. CAT chapter. 
0 
A CAT interface cable. 
To replace the VP 100 hard disk. perform the following steps. 
Action 
CAT/VP 100 Description and Response 
1. Start the CAT program Refer to the CAT chapter. Select System screen is 
displayed. 
2. Select system to update Refer to the Select System Screen section of this chapter. 
If the system whose hard disk drive is being replaced is 
not displayed in the 
Select System screeh, recover the 
system from floppy diskette following the Recover 
procedure described in this chapter. 
Terminal emulation begins. 
3. Connect null modem cable to If the VP 100 is not operational due to a defective hard 
VP IO0 TERM #I disk, skip to step 11. 
4. Establish connection at 
19200 baud. Establish a local (cabled) connection with the VP 100 
that is being restored. The screen prompts for the 
password. Refer to the INSTALLATION chapter. 
5. Logon Logon to Maintenance level at the VP 100 @ prompt. 
6. TE C 1 Enter Forward all ports by using this command. The following 
is a sample screen. When all ports are forwarded, the VP 
100 displays the @ prompt. 
@TECl PORT # 1 FORIVARDED 
PORT # Z FOR\VARDED 
PORT # 3 FORWARDED 
PORT # 4 FORWARDED 
PORT # 5 FORW.ARDED 
PORT # 6 FORWARDED 
PORT # 7 FOR\VARDED 
PORT # 8 FOR\VhRDED 
ALL PORTS FORlVARDED 
Toshiba VP Systems Releas$ 6.1 December, 1992  
						

							7-42 Installation and Maintenance Manual .,. 
Action CAT/VP 100 Description and Response (continued) 
! 
7. PS II 
8. Verify forwarding 
9. Backup system configuration 
10. 
11. 
12. 
13. A and t 
14. [ Enter 1 
15. 4 and t 
16. 1 Entsr 1 
To display the Restore menu. 
18. * and t Move 
to System Disk. Selection is highlighted. 
19. 
20. 
Power VP 100 ON The data transfer procedure begins immediately after the 
po\ver is applied. Data transfer begins. 
/  Backup GNSSM 
Power VP 100 OFF and 
replace the VP 100 hard 
disk drive 
iiz? If a PBX forwarding string is not defined in 
System Parameter 45, the ports are still placed in 
. 
the FWD state but may not have actually been 
forwarded on the PBX. 
Verify that all ports are forwarded by using this 
command. Port status is displayed. T&e VP 100 displays 
m __..-_f 
-l-L?. 
+-e.llP....:“” ;‘. 0 r~rnF.1~ c .-PPV. \-I t-“““‘~L_ 11LL I”II”vv111~ 1J U .xU,.rJ,r .YC&titi.... 
@F5 
CEIlCH2CH3CH4CH5CH6CH7CHS 
FWDFWDFWDFWDFWDFWDFWDFWD 
us If any ports were not forwarded, enter TE C 1 
again. Repeat as necessary until all ports are 
forwarded. 
Place a test call to the VP 100 and verify the ports have 
been forwarded and that the call is answered by a live 
intercept. 
See Backup - System Configuration section in this 
chapter. 
See Backup - GNSSM section in this chapter. 
Follow the procedure to replace the hard disk drive. 
Refer to the MAINTENANCE chapter. 
To display the 
Terminal menu. 
Move 
to Change Baud Rate. Selection is highlighted. 
To change baud rate. The 
Baud Rates menu appears. 
Move 
to 38400. Selection is highlighted. 
To accept new baud rate. Status line displays baud rate 
of 38400. 
Toshiba VP SystemS Release 6.1 December. 1992  
						

							PROCEDURES 
7-43 
Action CAT/VP 100 Description and Response (continued) 
For VP 100 systems at Release 5.x, go to step 30 and 
follow the steps from 30. 
21. [ 
22. * 
and t 
23. /Enrzr] 
24. -1 
25. 1 and - 
27. :J 
For VP 100 systems at Release 6.1, continue with step 
21. 
A ***WARNING*** screen appears asking’rhat Release 6 
Prompt Set(s) be selected from the menus that follow. 
Choose new Prompt Set screen appears showing the 
first language as 
Prompt Set 1. 
Move the the language prompt set number for the 
language being installed. Selection is highlighted. 
W The prompt sets must be installed in the same 
order as they were installed originally for the 
system configuration to be correct. 
If Prompt Set 1 is United States English. a 
***WARNING*** screen appears stating that U.S. English 
is selected for Prompt Set 1. For all other+languages 
installed, the screen states that U.S. English was not 
selected. 
Choose new Prompt Set screen appears showing 
Prompt Set 2 selections. 
Move to the language prompt ser number for the 
language being installed. Select 
none if the VP 100 does 
not have the Multilingual Prompts feature. 
Selection is highlighted. 
If none is selected, Prompt Set 1 is loadsd onto the hard 
disk. Proceed to step 30. 
OR 
If a language is selected. a ***WARNING”* screen 
appears saying that a selection for Prompt Set 2 has been 
made and disk drive voice storage capacity will be 
reduced. 
Another 
***WARNING*** screen appears saying that the 
Multilingual feature package must be installed to 
activate Prompt Set 2.  
						

							7-44 InstaXation and Maintenance Manual I. . . 
Action CAT/VP 100 Description and Response (continued) 
28. [Enter1 
29. [Enter 
30. 
Wait for completion 
31. I 
32. (1 
( Enter ] 
33. Wait for the VP 100 to boot 
34. I 
35. Logon 
36. Test If Prompt Set 2 is United States English, a 
. 
“‘WARNING*” screen appears stating that U.S. English . 
has been selected for Prompt Set 2. For all other 
languages installed. the screen states that U.S. English 
u-as not selected. 
Both prompt sets 
are loaded onto the,hard disk. 
This procedure takes about one hour to complete. At 
completion, the Data 
Transfer Complete screen appears. 
System reboots 
This begins auto baud detect. 
TESTING HARDWARE. 
. . . 
This step takes about three minutes. 
INITIALIZING PORTS.. 
. DONE. 
VP 100 password prompt is displayed. 
Enter the maintenance level password. VP 100 @ prompt 
is displayed. 
Test for normal operation 
e If an error message appears during the procedure, refer to Appendix B - Data Transfer 
Messages. 
c@? To abort this procedure, press lEsfapel at any time. 
b 
WARNING 4 
If aborted, this procedure must be restarted and run through to completion 
before the VP 100 is back in operation. 
Toshiba VP Srjtems Release 6.1 December. 1992  
						

							PROCEDURES 7-45 
7.6 -  SYSTEM SOFTWARE UPDATE PROCEDURE 
The following is nn es:ic~plr of thf Update I~C~LI. 
To Release A.04.XX.XX 
To Release A.04.XX.XX 
Update disk on the VP 100 to Release A.05.02.02  
						

							. . 
7-46 Installation and Maintenance Manual 
‘> lz= The Update procedure must be done onsite with a cabled connection to the VP 100 at 38400 
baud. and requires the VP 100 to be out of service for the duration of the procedure. 
Sew VP 100 software releases from the manufacturer are generally accompanied by a software 
release notice describing rhe changes, improvements, and modifications to the VP 100. The notice 
may also contain specific instructions for installin, 
0 the new release on the CAT haid disk ‘and on 
the VP 100. The instructions ma?; supersede rhe general instructions that follow. 
H Update Procedure 
To update the VP 100 soft\vare, perform the following steps. 
Artinn , .4_._.. CATNP 100 Description and Response 
1. 
Start the CAT program Refer to the CAT chapter. Select System screen is 
displayed. 
3 Cc=-lert c
ctPm tn 11ndarl= I. __ .__. .,, -...*-* .- -r.--‘- Refer to the Se!ect System Screen section of this chapter. 
If the system whose software is being updated is not 
displayed in the Select 
System screen, recover the 
system from floppy diskette following the Recoiler 
procedure described in this chapter. 
Terminal emulation begins. 
3. Establish connecrion at 
38400 baud. 
4. Logon 
5. TEClE Establish a local (cabled) connection with the VP 100 
that is being restored. Refer to the INSTALLATION 
chapter. Prompts for password. 
Logon to Maintenance level. VP 100 @ prompt is 
displayed. 
Forward all ports by using this command. The following 
is a sample screen. 
@TECl 
PORT # 1 FORWARDED 
PORT # 2 FORWARDED 
PORT # 3 FORWARDED 
PORT # 4 FORWARDED 
PORT # 5 FORWARDED 
PORT # 6 FORWARDED 
PORT # 7 FORWARDED 
PORT # 8 FORWARDED 
ALI, PORTS FORWARDED 
\Yhcn ail ports are forwarded, the VP 100 displays the 
@ 
prompt. 
Toshiba VP SyslemS Relrase 6.1 December. 1992