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Toshiba Voice Processing Vp100 Installation And Maintenance Manual
Toshiba Voice Processing Vp100 Installation And Maintenance Manual
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PROCEDURES 7-47 Action CATNP 100 Description and Response (continued) ~3 If a PBX forwarding string is not defined in System Parameter 45, the ports are still placed in the FWD state but may not have actually been . forwarded on the PBX. 6. PS j[ 7. Verify forwarding 8. /AltlU 9. or and t 10. [Enter] 11. PowerVP lOOOFF 12. Wait 15 seconds. 13. Power VP 100 ON Data transfer begins. 14. Wait for completion As each step begins and ends. the screen is updated. See release note for length of time this procedure takes to complete. At completion. the Data Transfer Complete screen appears. Verify that all ports are forwarded by using this command. Port status is displayed. The VP 100 displays @ prompt. The following is a sampie%reen @PS CHl FWD CH2 CH3 CH4 CH5 CH6 CH7 CHS FWD FWD FWD FWD FWD FWD FWD If any ports were not forwarded, enter TE C 1 again. Repeat as necessary until all ports are forwarded. place 2 test ca!! :c the x.rp inn -“A ,Ipr;f,l the pords have .Y ..I... , been forwarded and that the call is answered by a live intercept. To display the Update menu. Move to desired release. Selection is highlighted. Procedure begins by requesting that the system be powered OFF. Please power OFF the system. This step is skipped if PO\. _. IJP~ is already OFF. Thar& you. Please wait. This delay is for the VP 100 hard disk drive to spin down. Please power ON the system. System reboots. This begins auto baud detect. TESTING HARDWARE.. . .
7-48 Installation and Main!enance Manual Action CAT/VP 100 Description and Response (continued) 17. Wait for the VP 100 to boot This step takes about three minutes. INITJALIZING PORTS.. . DONE. _ 18. Test Test for normal operation. rs If an error message appears during the procedure, refer to Appendix Fe_- Data Transfer Mess2~P.s ------‘-- us To abort this procedure, press -1 at any time. If aborted, this procedure must be restarted and run through to completion before the VP 100 is back in operation. Toshiba VP Systems Release 6.1 December. 1992
PROCEDURES 7-49 ‘ 7.7 ELECTRONIC FEATURE DELIVERY/REMOVAL - The Option Control Chip (OCC) on the Main Board (MB) contains the features contained on the _ VP 100. The following optional features can be added or removed from VP 100 systems. Software Option Description s\v-30004 Networking SU‘-20034 Network Names Confirmati~a sU--2004 1 Multilingual Prompts s\\--20042 Centrex Integration Software ’ Contact the Toshiba Customer Service department to add or remove VP 100 optional software. LEF The OCC must always remain with the system for which it was purchased. You cannot enter the l_PDATE program if the original OCC is not installed on the MB. If the MB must be replaced, the OCC assembly must be removed from the original MB and installed on the replacement MB. Toshiba VP Systems Releye 6.1 December, 1992
., 7-50 Installation and Maintenance Manual --. 7.8 SESSION REVIEW AND FILE MAINTENANCE .: , ! This section provides information about logging sessions captured during communications with a VP 100. Also described are procedures for saving, deleting, viewing, and printing the files containing logging information. Each time the CAT program is started and enters terminal emulation, a file r-ran& CXT.LOG captures all the information received from a VP 100. The CAT.LOG file is created by default when logging is enabled and stored in the selected system’s subdirectory. For example, the log file for system serial number 000512 would be stored on the CAT hard disk in subdirectory SN000512.100. The following is an example. if a CAT.LOG file exists from a previous session, it is reopened and the new session’s information is added to the existing session information already in the file. The following is an example. _ Toshiba VP Systems Release 6.1 D-her. 1992
PROCEDURES 7-51 _______________________CAT.LOG ope,,& _______--______--_-_- -_________ --------------------SYSTEM SOFT??‘ARE RELEASE A.4.3.8 (MhVDD/YY------ DAY MM/DD HH:MM:SS Y-Y-YY 100 DEiMO ID:123456 Sfi:123456 PBX:lO OtTgina Information (MODEM ENABLED) LAST LOGON: LItiVDD HH:hl&l @PASSWORD: @U ____________ _____-_____ SYSTEM CONFfGURaTfGN UPDATE__-_ __-_ __________ DAY MM/DD HH:MM:SS YYYY 100 DEMO ID:123456 S/N:123456 PBX:lO At the dot (.), enter ? for HELP. .A USER ADD:710,N,13 ADD: .E EXITING UPDATE. WAIT...DONE. DAY MM/DD HH:MM:SS TYYY 100 DE%10 ID:123156 S/N:123456 PBX:lO __________ ______-___ GONf?IGUR%TIGN UPDATE CGAfF’LE-fED-_-______ I_____ ___ ________________________ ____ _::_GAT.LGG opened -_____-_------_________ @U ___________ ____________ SYSTEM CGNFfGURATfGN UPDATE _______ ____________ DAY MM/DD HH:MM:SS YYYY 100 DEXIO Hk123-116 S/N:123456 PBX:lO At the dot (.), enter ? for HELP. .D USER DEL:710 DEL: .E EXITING UPDATE. New information WAIT...DONE. - -- ‘. DAY MMJDD HH:MM:SS YTYY 100 DE\10 ID:123456 S/S:123456 PBX:lO ___________ _____-_____ CGNFIGLRlTlGN L-FD.\TE COJIPLFTE ---___________-__ _ @ To save each csssion jz I-. ~~+ra~e t.lzs rsther than adding to the end of a single cumulative ‘; CAT.LOG fils. at the DOS pr0111pr C:\VJlSC.lT>. enter: LOG_SAVE SXXXXI
7-52 Installation and Maintenance Manual C:\VMXCAT>DIR SNXXXXXX.lOO\C.AT.* Volume in drive C is TEST STA B Volume Serial Number is XXXXXX , Directory of C:\VMXCAT\SNXXXX~XXIOO CAT LO4 43 DD-MM-YY HH:JIMa CAT LO1 22037 DD-MM-YY HH:MMp CAT LO2 16477 DD-MIM-YY HH:MMa CAT LO3 8552 DD-MM-YY HH:lMMa t CAT 5 File(s) LOG 30742528 115 12-31-99 bytes free 11:59D I C:\VM_XCAT>LOG_SAVE XXXXXX I[ C:\VMXCAT>ECHO OFF This command is used to save a CAT-LOG ftie session Saved as LOG file 05 C:\VMXCAT> C:\VMXCAT>DIR SNXXXXXX.?O”!CAT.* Volume in drive C is TEST STA B Volume Serial Number is 2D27-14EB Directory of C:\VMXCAT\SN050102.1OfJ CAT LO4 43 DD-MM-YY HH:MMa CAT _^_ __^^_ -- ------- -_-- LUl LLU5 I IJIJ-IVIIVI-I Y Jltltl:mmp CAT LO2 16477 DD-MM-YY HH:MMa CAT LO3 8552 DD-MM-YY HH:MMa CAT LO5 115 12-31-99 113591, 5 File(s) 30742528 byWs free > Previous sessions saved Ls individual files 4 Current logged session l ‘- 4 Save the current session in an individual file From the size, date, & time, you can 4 see this was the CAT.LOG file now renamed to CAT.LO5 When the LOG-SAVE command is executed, the session is automatically renamed ChT.LOl. The next time a session is sa\-ed. it is automatically named CAT.LO2. All further sessions are automatically sequentially numbered. For example, if the LOG-SAVE command were executed for system serial number 0005 11, the SN0005 12 directory would contain a file CAT.LOl. The following shows how it appears. C:\VMXCATJSN000512.100\C;\T.L01 If LOG-SAVE is esecursd \vhen no system is selected. the CAT-LOG file is stored in ths C:\VMXCAT director
PROCEDURES 7-53 n To Stop Session Logging The CAT program always starts with session logging turned ON. The folIoa-inp procedures explain how to turn session logging OFF. _ Action Description =JT To enter Terminal menu. Session Logging Stop Logging I Use the A and t keys to highlight. Use the A and t keys to highlight. “- n To Start Session Logging The following procedures explain how to turn session logging ON. Action Description ,a T To enter Terminal menu. Session Logging Use the -c+ and 5 keys to high!igh:. Start Logging to File Use the 4 and t keys to highlight. CAT.LOG m LW If the CAT/LOGOFF command line option is used, the CAT program starts with the log. file closed. Toshiba VP Syslems Relea$e 6.1 December, 1992
7-54 Installation and Maintenance Manual n System Log Directory If prior session logs have been saved, multiple log files may be stored within a system’s ’ subdirectory. Up to 100 session logs can be stored for each system: C_%T.LOG and numbered logs from CAT-LO1 to CAT.L99. The procedure to display all logs stored for a given system follows: 1. 2. 3. Complete any active communication session with a VP 100 and Exit from the CAT program (/Altl E). .‘- To print the log directory, turn the printer ON and type -1 I] (‘print screen). UZ Be sure to turn the printer OFF when finished by entering: ‘-1 I/ . With the DOS prompt C:\VMXCAT> displayed, enter the following command. where XXXXXX is the system serial number: LOG-DIR XXXXXX The program displays the log file name, the file size (in bytes). and the date and time the file was created. To stop scrolling the log directory display, type: -1 S To start scrolling the log directory display, type: [Controll Q Toshiba VP Systems Release 6 1 December. 1992
PROCEDURES 7-55 ., _.... . a$&+ _ . . n Saving a Session Log The CAT program ala-sys uses the log file name CAT.LOG to store session information. This file must exist within a given systems subdirectory before it can be saved. To save a session log follow the procedur? below. 1. Complete any active communication session with a VP 100 and exit from the CAT program (a E). l *- 2. With the DOS prompt C:\VMXCAT> displayed. enter the following command, where XXXXXX is the system serial number: LOG-SAVE XXXXXX This command saves the CAT.LOG tile as CAT.LXX, where XX is the log file number, starting with 01. The time and date of the save is attached to the file. Each time this command is issued. the next available log number is assigned. Up to 99 log files can be saved in this manner. Toshiba VP Systems Release 6.1 December. 1992
. . 7-56 Installation and Maintenance Manual n Considerations The CAT-LOG file is created by default when lo gging is enabled. If logging information is . saved as individual files, the existing CAT.LOG is renamed to CAT-LXX. The following are considerations for managing session log files: e To create a CAT.LXX file with a known start time or to create a log file containing only desired data, use the following procedure: l *- 1. LOG-SAVE if the information from previous sessions is required. * or LOG-DEL if information from previous sessions is not required. 2. Execute the commands in the VP 100 which you wish to save in the log file. 3. LOG-SAVE again. The last log file will contain only the data you wish to keep. 0 Since the entire CAT.LOG file is in effect moved to the CAT.LXX file, each execution of the LOG-SAVE command marks the start of a new file. After a LOG-SAVE command. a. new CAT.LOG file is recreated as an empty file when logging is enabled; data will not overlap from one file to another and data from a deleted log file is not retrievable. Toshiba VP Systems Release 6.1 December. 1992