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Toshiba Voice Processing Vp100 Installation And Maintenance Manual
Toshiba Voice Processing Vp100 Installation And Maintenance Manual
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QuiGk Reference Guide .*- Mhtenance Section Subject Command Information Diagnostics (ccentinued) Port status PS Displays current state of the ports. Ah-m Test TEA Attempts-to call number defined for alarm call. System Forwarding TEClxy _. - Forwards all ports specified_ Uses string from System Parameter 45 - SYSTEM RELOAD FORWARD STRING. x = port number or first port in a range of ports (optional); y = port number of the last port in a range of ports (optional). ., Initialization TEC2xy Initializes and cancels forwarding for all ports specified. Sends initialization string from System Parameter 33 - PBX INITIALIZE CODE, then cancels forward string from System Parameter -t6 - SYSTEM RELOAD CANCEL-FORWARD STFUSG. x = port number or first port in a range of ports . (optional); y = port number of the last port in a range of ports (optional). .- ._ _ LIC TEL1 Checks tone generation and detection circuitry. . . LIC TEL2 Ring-through test. Use only when no traffic on s>-stem. Netivork Routes TENETxy Tests network routes to a network location. x = network location code (optional); y = non-zero show digits dialed. System Status TES Checks voltages and temperatures. Hardware Errors List Hardware Error Table LH Lists the Hardware Error Table. Clear Hardware Error Table CH Clears the Hardware Error Table. Toshiba VP Systems Release 6.1 December. 1992
_ Quick Reference Guide . -. l *- Maintenance Section Subject Command Information Integration - _ Incoming Call Records Message Waiting Lamps Message Waiting Lamps Message Waiting Lamps Traffic Pegs Traffic Peg Count Table -. . Message Automatic Purge Purge .- . . _ Cancel Purge Baud Rate hiON MWL RELITF Mtti RFCALC MWOFF x LP CP APURGE x y’ z CPURGE BAUD Used to monitor incoming call records over the RS-232C link (TERM 2). To exit the monitor mode, press lEscapel . Send commands to relight each MWL that the VP 100 has marked as ON. Examines each mailbox to determine whether its message waiting lamp should be ON or OFF. Turns OFF lamp message waiting. x is the mailbox number. For All, enter A. The maximum number of digits is eight. (Release 6.1 or later) Lists the pegs. Clears the pegs. Starts the message purge function if Automatic Message Purge is not already in progress. Displays the thresholds specified and asks for confirmation before initiating the message purge function. x = save threshold, u y = new threshold, z = Net Name. (Release 6.1 or later) Cancels message purge if it is in progress, regardless of whether it was initiated automatically or by the APURGE command. Asks for confirmation before cancelling message purge. (Release 6.1 or later) Displays the current baud rate setting. The available baud rates are 300,600,1200,2400,4800,9600. and 19200. Toshiba VP Sysfems Release 6.1 IJecercer. 1992
Quick Reference Guide ..- hliaintenance Section Subject Command Information Message Purge (continued) Allowable commands HELP System configuration IN Internal Modem lMOD DISABLE MOD ENABLE Miscellaneous Password . Restart ._ . . - Time Update PASS x y RESTA - TIME UP Displays the allowable commands for the password level of operation currently logged in to. Command to enter the system configuration program INSTALL. This pro,oram consists of a series of questions that define the system database. Blocks access to the VP 100 via the internal modem. Restores access to the VP 100 via the internal modem. Sets the password: x = password level; y = new password. There are three password levels. Each password may be a maximum of eight alphanumeric characters. O-9 and A through Z. All alpha characters must he in capital letters. Restarts the CPU. All active ports are dropped. and the modem is dropped. Displays the current system date and time. Used only at the @ prompt. . . Command to enter the system configuration UPDATE program. Toshiba VP Systems Release 6-l December. 1992
MAINTENALCE 6-l 3 6.1 _I PREVENTIVE MAINTENANCE .c Preventive maintenance consists of a period& visual inspection of the connections, and of listing I ,- the System-Performance tables. The frequency of this maintenance depends on the operating environment provided for the VP 100. Based upon the environment, the local service comF,tny should determine the maintenance interval required. Inspect all connections on the cabinet to make sure they are well seated and secure. Wires and cables should be slack so they do not pull free or break. Cable restraints should be placed u-here required. - _ b WARNING 4 Use of a wrist grounding strap prevents damage to sensitive electronic components. Before handling any electronic equipment, including the power supply and cables, attach one end of the strap around your wrist and the other end to any unpainted surface of the VP 100 inner metal cabinet. Toshiba VP Systems Release 6.1 December. 1992
6-2 lnstallafion a-1: Maintenance Manual ’ 6.2 COMMAND SUMMARY _- ,- The overall command structure for ,VP 1 OQ maintenance commands is-different from the 1.erb-noun protocol--used in the UPDATE Program. The following tables illustrate the format for each command with BOLD letters indicating the minimum input. In some instances, a modifier and extension may be required to complete the command string. l *- The VP 100 indicates it is ready to receive information by displaying the @ promp_t. All command strings must be followed by [K] before the VP 100 executes the command. B Listing Tables - * Tables are listed from the @ prompt by entering LIST followed by the table name. To abbreviate, enter: L (table name) I/ For example, to list the Hardware Error Table, at the @ prompt enter L H. A space is always required between the L (for LIST) and the following letter. Command LF . Basic Definition LIST FEATURES Prints the optional packages the VP 100 has installed. Gives the maximum number of ports, SCHEDULE Table entries, and mailboxes. . LH L M xxxx LMMSIM LINTx LNETx LP LIST HARDWARE Lists the Hardware Error Table. LIST MAILBOX (XXXX=MAILBOX NUMBER) Lists the current configuration for the mailbox specified. LIST MAILBOX M (Release 6.1 and later) Lists the type, header number and creator of each message being stored in a mailbox. . . x = mailbox number LIST INTEGRATION STATUS (Release 6.1 and later) Lists the current state of the integration board, the diagnostic status, the status of the links and the pegs. x = slot number LIST NETWORK MAILBOX Lists messages in the network mailbox waiting to be sent to the specified netuork location. x = network location LIST PEG Lists the TRAFFIC PEG COUNT Table. Toshiba VP Svstr-s Rele+F 5 I December. 1992
MAINTENAhCE 6-3 LR - _ LT LIST TRACE .‘, - -I -. ‘Y > . Command L PDL Basic Definition LIST PERSON.\L DISTRIBUTION LIST Lists the numbsr of Personal Distribution List (PDL) sectors Turrsntly _ used throughout the system. LPOX LIST PORT Lisrs the current configuration status for the PORT number sFcified. x=port number LIST REPORT l Prints a menu for types of report to select which contains the following entries. 1 = System Performance 2 = Network Traffic 3 = User Message Statistics 4 = User Calling Statistics 5 = Disk Usage 6 = Port Statistics 7 = Mailbox Usage 8 = User Status Detail Prints a menu for types of trace to select which contains the-following entries. 1 = Ail Activities 2 = Mailbox Activity 3 = Port Activity 4 = Location Activity 5 = Message Activity 6 = Integration Activity . Clearing Table Entries Tables are cleared from the @ prompt by enterin g CLEAR followed by the table name. To abbreviate, enter: . . C (table name) -1 For example. to clear the Hardware Error Table, at the @ prompt enter C H. A space is always required between the C (for CLEAR) and the following letter. Command CH Basic Definition CLEAR HARDWARE Clears Hardware Error Table. Also opens the alarm relay and turns OFF the alarm LED. CP CLEAR PEG Clears Traffic Peg Count Table and the System Performance report. Toshiba VP Systems Release 6.1 Da_p-De,. 1992
6-4 Installation ani Maintenance Manual _ Command Basic Definition CR CLEAR REPORT Gives a menu for the type of report to cle_ar. .- n Tests _ . . . 1. System Performance, Traffic Pegs, and Port Statistics. 2. Network Traffic. 3. User Message, User Calling , and Mailbox Us&e. When cleared, the User Status Detail report is also cleared. . The following commands test the alarm callout, forwarding strin g, initializing string, hard disk, line card, network location, and system status. From the @ prompt, enter TEST followed by the name of the function to be tested. For example, to test the alarm, at the @ prompt enter: TEA A space is always required between the TE (for TEST) and the following letter. Command Basic Definition . . . TEA TEST ALAR.M Tests the alarm call out feature. Places a call to the number specified in the SYSTEM PARAMETER Table - System Parameter 3 1. Also closes the Alarm Relay and turns ON the Alarm LED. ./ TE C I X [Y] TEST CHANNEL 1 (X = PORT NUMBER or FIRST PORT IN A RANGE OF PORTS. Y = LAST PORT IN A RANGE OF PORTS) If a port or range of ports is specified (X [Y]), the VP 100 forwards the pofi(s) specified. If no port is specified, the VP 100 tries to forward all ports. If a port successfully forwards, it is left in a FWD state. If a port fails to complete the forward string, it is left in the NDT state (no dial tone). The VP 100 continues to try to forward all ports specified until successful or w is pressed. 0 TE C 2 X [Y-J TEST CHANNEL 2 (X = PORT NUMBER or FIRST PORT IN A RANGE OF PORTS. Y = LAST PORT IN A RANGE OF PORTS) If a port or range of ports is specified (X [Y]), the VP 100 tries to initialize and cancels forwarding for the port(s) specified. If no port is specified, the VP 100 tries to initialize and cancels forwarding for all ports. If a port successfully initializes and cancels forwarding. it goes to the IDL state. If a port fails to complete either the initialization or cancel forward string, it is left in the NDT state. TEL1 TEST LINE 1 Tone reflection test. Ports that fail are left in a TEST state. TEL2 TEST LINE 2 Tests ring through capability of all the ports. Toshiba VP Systems R&aje 6.1 Decem~r. 1992
MAINTENANCE 6-5 n - _ BAUD . CPURGE HELP Displays the allowable commands for the pa&word level of operation currently logged in to. IN INSTALL At the @ (prompt), enter IN to access the System Configuration Installation program (INSTALL). This program consists of a series of questions that define the VP 100 database. Answers to questions may be derived from a list, a default value, or created by the installer. Command Basic Definition TENET (NET LOC) TES DEX (REGION) TEST NETWORK (NETWORK LOCATION) Tests network routes to a network location. Tests all locations .if no network location is specified. . TEST STATUS Tests the VP 100 temperatures and voltages. Displays the temperature range inside the cabinet since the last time the Hardware Error Table was cleared. Also displays the current temperature inside the cabinet. l *- Disk Exerciser . Tests all hard disk sectors for read errors. Miscellaneous Commands Command Basic Definition APURGE x y z (Release 6.1 and later) Starts the message purge function if Automatic Message Purge is not already in progress. This command allows the specification of purge thresholds with the same restrictions enforced .by UPDATE for the System and CSTAT parameters. Prior to initiating the message purge function, this command displays the thresholds specified and asks for confirmation. x = save threshold y = new threshold z = Net Name Displays the VP 100’s current baud rate setting. To change the baud rate, enter BAUD at the @ prompt followed by the desired baud rate. Then change the terminal’s baud rate and press -1 when prompted by the VP 100. The available baud rates are: 300, 600, 1200,2400,4800,9600, 19200, and 38400. (Release 6.1 and later) Cancels message purge if it is in progress regardless of whether it was initiated automatically or by the APURGE command. Asks for confirmation before cancelling message purge. MOD DISABLE MODEM DISABLE Blocks access to the VP 100 via the internal modem: Once the modem is disabled, if logon is attempted by entering B q q H th~caller receives the error message “That conmand is not alloMd.” Toshiba VP Systems Release 6 ; December. 1992
6-6 /nsfa//ation and Maintenance Manual Command Basic Definition f‘ ‘. \IOD ENABLE MODE>1 ENABLE Restor?s.access to the VP 100 via the internal modem. \ION2 tMONITOR TERMINAL #Z ?lWL RECALC I\lWL RELITE - _ XlWOFF x PASS (LEVEL) (NEW P.ISSWORD) Used in conjunction uith Centrex SMDI Integration to display. incoming call records over the RS-232C link. m To EXIT the monitor mode, press 1-1. ,._ Used in certain integrations where the PBX lights lamps via a computer, when the computer has been out of servics. Examines each mailbox to determine whether its message lvaiting lamp should be turned ON or OFF. Used in certain integrations when the PBX has been restarted. Turns ON all message waiting lamps that were ON before the PBX w_as - -- restarted. MESSAGE WAITING OFI? (Release 6.1 and later) Turns OFF lamp message waiting. x = mailbox number (up to eight digits). For All, enter A. PASSWORD (LEVEL) (NEW PASSWORD) The VP 100 has three password levels. Passwords are not set by-the manufacturer. Each password may be a maximum of eight . alphanumeric characters, 0 - 9 and A through Z. All alpha characters must be in capital letters. To logon to a new system, press -1 ( when asked for the password. Refer to the Conjigurarion manual L UNDERSTANDING CONFIGURATION. The following is a list of the three password levels: MAINTENANCE Allows full access to system diagnostics, error information, and the INSTALL and UPDATE programs. _ _ ADMN;STRATIVE Allows entrance into the UPDATE program. Also allows the LIST and CLEAR commands to be used for the Hardware Error Table, Pegs, and all reports. REPORT Allows the LIST and CLEAR commands to be used for the Hardware Error Table, Pegs, and all reports. Passwords can be set for each level as follows: Level Set or Chance Password Maintenance Maintenance, Administration. Report Administrative Administration, Report Report Report _- Toshiba VP :>‘stems Release 6.1 December. 1992
MAINTENk‘aCE 6-7 Command Basic Definition PRT X PS - _ RRSTA _. r REST0 RESTORE TIME UP -. To set or change the password. at the @ (prompt) enter the i,llowing commands follo\vsd by the password. PASS.A (for administrative) PASS M (for maintenance) PASS R (for report) PORT X l *- Monitors and.prints the tone and DTMF ex-ents received for -he channel specified. w To Exit the monitor mode. press [Escape]. PORT STATUS Prints the status of all ports. RESTART Restarts the CPU. All active ports are dropped, and the mod-m is dropped. Copies the features and system identity from the Option Corrrol Chip (OCC) to the hard disk. 4 TIME Displays the current system date and time. Used only at the @ prompt. Gz? To change the date and time by using the UPDATE pxgram. at the _ (dot) command, enter M DATE. UPDATE Command to enter the system configuration UPDATE progrm. The configuration database may be LISTED, hlODIFIED, or othxwise changed to satisfy a specific requirement. A dot (_) is displa>:d indicating when the UPDATE program is ready for cornman%. Refer to the Configzrrnfiorz manual - UPDATE. . . Toshiba VP S:,s:ems Release 6.1 :*:enber. I”2