Toshiba Voice Processing Vp100 Installation And Maintenance Manual

							10-10 installation and Mahtenance Manual 
(5700) with 19-k. sending a call record to the CO to turn ON message waiting 
for extension 2945700. 
. With Release 6. i. two changes to the above process occur. First, the 
TR\NSLXTION Table can now be used to alter the extension as it appears in 
the USER Table in prepatation for creating a message waiting command. 
Second. the fist digit of the translated 
extension, not the mailbox, is used to 
identify leading digits from the PREFIX DIGITS Table. 
In our example. the CPI INT and MWI INT sections of the TRAMSLATION Table 
r-.._-> __ -1.-..... I_ &L_ _^_^___ L-1_.... wouid be Wimgulcu a3 blfuvdli 111 ~11~ b~~cw3 UC;IUW. 
DEZVlCE DIGIT(S) 
TYPE AE3SOFCBED DIGlT(S) 
JXXRTED 
DFYICE DIGIT(S) DIGIT(S) 
TYPE ABSORBED INSERTED 
hlwINT hfWI E4T 
hnvI!xr 
hfWINT hfwIl3-r 
hm7N-r 
hfWINT 
-_ ______ 
2 
3 
4 
57 
- 59 
7 
8 942 
943 
944 
9457 
9459 
947 $ 
948 
Also. the PREFIX DIGITS Table would be configured as shown in the example 
belo\v: ,I 
FIRST PREFDC 
DIGX DIGITS 
1 
2 
3 
4 
. 
5 
256 
6 
8 9 1 
0 
. . 
Refer to the Cor$igul-nrion manual - FIRSTDIGIT Table. PREFIX DIGITS 
Table. and JRXKSLATION Table. for further information on configuring these 
tables. 
When an incoming call is received for 286-5500, the PREFIX DIGITS Table is 
searched to find that 5 preceded by 286 is a valid digit combination. The digits 256 
are then stripped off. leaving mailbox number 5500. Since there is no entry in the 
TRANSLXTIOS Table for any of the first digits of 5500 (i.e., 5,55,550, . ..). no 
translation is performed. and the USER Table for 5500 is searched to process the 
call. 
When a call comes in for 294-5700, the PREFIX DIGITS Table indicates that the 
digit 9 preceded by the digit 2 is a valid combination, and the digit 2 is stripped 
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Toshiba VP Systems Release 6.1 Lkcember. 1992  
						

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off, leaving a mailbox number 945700. Checking the TRAKSLATTON Table, the 
system absorbs the 915 and replaces those digits yxith a 5. This leaves mailbox 
5700, \ hich is ;I valid entry in the USER Table. ;r=nd the call is processed 
accordingly. 
To creare an ourgoing messag: waiting comma&_ rhe system checks the extension 
number associared Lvith mailbox 5500 and finds tiat it is also 5500. There is no 
entry in the TRANSLATION Table for the first tisits 55, so the system checks the 
PREFIX DIGITS Table to find that the digits 286 must precede the extension 
number to construct a valid message waiting call record. Using this information, an 
MWI command is sent for extension 286-5500. 
l *- 
Construction of the outgoing message waiting command for mailbox 5700 also 
begins with the associated extension number 5701. W%en the system reviews the 
TRANSLATION Table, it sees that extension 5700 must be translated to 945700. 
The digit 9, which is the first digit of the translated number. is then used to 
reference the PREFII DIGITS Table. In that table. the digit that must precede an 
extension beginning with 9 is a 2, and from there a full seven-digit call record 
(294-5700) is produced and an MWI call record ti sent to tell the CO to turn ON 
message waiting for extension 294-5700. 
h:.e.c^-^,& YI,IG,GIII -I--...-I. -^..- _.._ l.,^-.- ,...,, __t ,...,,:,,,l.lo . . ..+I. ro.,wa., 
1,“1lA SL”lqJ ll”l““L,3 c&IL ll”L (I”LLIIcL”IL n,u, Lb,1UL., d_.lYI_ T1s(nT Iz order tc provide 
Company different company greetings, different intercept numbers, call blocking, etc., 
Greetings configure the following: 
Assign uni.que Centrex numbers and stations for each type of incoming call that 
should receive different treatment. 
Fonvard each of these stations to the VP 100 ports. 
Set up mailboxes for each station. 
Record and turn ON a greeting that acts as a company greeting for each 
mailbox. 
Assign a COS to each mailbox that specifies: -Attribute 1 - NO MESSAGES 
MAY BE RECOI$DED FOR THIS MAILBOX. and Atuibute 20 - MAY USE 
GREETING INSERT/SWAP. Attribute 3 - _lSK FOR SECURITY CODE 
BEFORE CALLING EXTENSION and _Qtribute 27 - XXT >lAILBOX 
(intercept). etc. may also be used where apprc?riate. After the greeting plays, 
the caller may dial an extension. 
. . 
If the Centres pro\:ides loop current interruption whsn ths calling party 
abandons, \vith System Parameter 77 set to jl3. rorq- callers \vill be 
transferred to the intercept operator. 
Since each mailbox acts as a company greerin g, tiere is no need to split ports into 
multiple groups.  
						

							10-12 hsta/Jation and Mainfenance hkwwal 
n After All Changes Have Been Made for MWI and CPI 
After all changes have been made for &l)W and/or CPI. remember to restart the system and test all 
functions. 
Restart . After the changes have been made. exit the UPDATE program. The VP 100, 
prompts: 
FOR CHAIIGES TO TAKE EFFECT, SYSTEM MUST BE RESTARTF&J 
Test 
Restart the system. . 
Test to ensure that MWI and/or CPI are operational 
- _ 
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Toshiba VP Systems Release 6.1 December. 1992  
						

							CENTREX ADAPTIVE INTEGRATION 10-13 
10.5 VP IOOKENTREX INSTALLATION 
The VP 100 is connected to the Ctntrex data link from the CO via a modem connected to the VP lO_O’s 
RS-232C interface port. System Terminal Port. 
One data link must be configursd 
						

							10-14 /nsta/lation and Maintenance Manual 
10.6 
- _ 
SMDI CALL RECORDS 
c 
.%. 
The call record the VP 100 receives from the CO contains a combination of ASCII characters. The first 
two or three characters indicate whether the call regards a call directed to the VP 100 or message wairing 
information (an error condition regarding message waiting). 
. 
Call records beginning with “MD” have the following format - 
MDgggmmmmaxxxxxsx yygyyyy 
Call records indicating an error with message waiting begin with LNI and have ths following format - 
MWI zzzzzzz INV 
where the information is represented by the following abbreviations: 
MD message desk (incoming call record) 
MWI message waiting indication (error record) 
ggg message desk number 
mmmm message desk terminal number 
The message desk number (ggg) and the message desk terminal number (mmlmm) together correspond to 
the port station of the VP 100. 
i 
a is any of four letters: A, B, N, or D, where: 
A = f&warded all calls (3~ unavailable”) 
B = forwarded on a busy call 
(“is busy”) 
N = forwarded o? ring no answer (“doesn’t answer“) 
D = direct call to the VP 100 (“to enter your maiZbo_~.“) 
xxxxxxX 
YYYYYYY 
zzzzzzz 
- 
called party station number followed by a space. If no called party, then just a 
space. 
. . 
calling party station number (if known) followed by a space. If no called party. 
then just a space. 
message waiting failed for this station number 
indicates a space separating information 
 
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Toshiba VP Systems Release 6.1 December, 1992  
						

							CENTREX ADAPTIVE INTEGRATION 
10-15 
n Message Desk (Calls Directed to the VP 100) _ 
Tne following are a few e\;amples oi actual records and their description: 
JID0010002D 
_ 
. 
Tnis is a direct call into ths \.P 100 c the message desk) from outside of the Centrex. It came into the 
\P 100 port having OOlOW defined as the station number in the PORTS Table. In this type of call. 
the caller hears the compann)- greeting. 
\ID0010002D 2948395 .‘- 
- 
This is also a call direct to the VP 100 but with a calling party number from within the Sh/rDI Centrex. 
The call originated from station 8395 with prefix 291. If the calling number does not have a mailbox, 
the caller hears the company greeting. If the calling number has a mailbox, the caller hears “70 ~HPI 
\‘our mailbox. press _p07477c’. . .._ 
- _ 
This is a call to station 43-7 that \vas forwarded on no answer and there is no calling party number. 
The caller hears 
“namelsikon doex7r’r alznc’er-” or the greeting, if it is ON. 
~ID0010001N2941377 2918395 
- 
Same as previous. except it includes the calling party number. This call was all within Centres. The 
calling party is abvays la-t in the line and is separated with a space. 
This is a call to station 43-7 from outside the Csntres, forwarded on a busy. The caller hears 
~wnamelstation is bus?” Or hears the seering. if one exists. 
MDOOOOO2B2911377_2918285_ 
Same as previous. escepr it includes the calling part? number. 
. ~1D0010001A2914377_ 
. 
This is a call from statior 2377 for\ Jirdsd on all calls. The caller hears “name/station is zrt~a~~ailabie.” 
~1D0010001A2914377 1918385 
- - 
. . 
Same as previous. escepr :r includes the calling part>- number.  
						

							10-16 Installation and Maintenance Manual 
n Message Waiting (Response to Command the VP 100 Sent to SMDI) 
Anorher type of call record received is- for an error on a message waiting command to the SMDI. It 
means that the station number indicated is not 3 valid Centrex MWI number and has not been , 
programmed as such. . 
The 
following is an example of an error record: 
M1FI294839.5 INV 
l *- 
MWI is message waiting. 2948395 is the station for which message waiting stutter dial tone was to be 
activated. INV indicates the station is in\-alid. 
n If a Call Record is Not Received 
If aftr=r ““” Y. L-1 rings, as defined in System Parameter 99, 100 and 117, the call record has still not 
been received. the caller hears the company greeting instead of the called party’s station/name or 
greeting. If this occurs, check whether: 
The data link is out of operation - check all connections. Once connections are verified. test 
to see if information can successfully be sent to or received over the link using a serial 
terminal. 
The phone system has a hardware problem. 
< 
The call is not programmed within S?\lDI to send call information to the VP 100 multi-line 
hunt group. 
LET The maintenance command 1ION2 allows incoming SMDI records to be monitored over 
_ .I 
the RS-232C link. 
Toshiba VP Systems Release 6.1 December. 1992