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Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

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    							Hospitality Management Information System (HMIS)
    Setup Utility
    Strata DK I&M    5/9915-55
    Invoice Statement Format
    Using the Invoice Statement Format screen (see Figure 15-21), you can set up the billing statement 
    given the guest upon check out in one of three different formats — standard, default and 
    customized. (See Table 15-10 on Page 15-56 for screen field descriptions.)
    Figure 15-21 Invoice Statement Format Screen
    2993
    Placement of 
    Statement Items 
    Overall Form 
    Requirements
    Placement of 
    Statement 
    Calculations
    Exclude item from Statement 
    						
    							Hospitality Management Information System (HMIS)
    Setup Utility
    15-56Strata DK I&M    5/99
    Standard Statement
    When HMIS is installed, the Invoice Statement Format screen fields (see Figure 15-21 on Page 
    15-55) default to “0.”
    Without making any changes to the screen, the HMIS produces a billing statement (see Figure 
    15-22) that covers all the basic hotel/motel charges and information: hotel name, address, date, 
    guest name, billed services, room rates, credits and payments, etc.
    This form is perfect for businesses that do not have preprinted stationery or forms.
    Table 15-10 Statement Screen Fields 
    FieldDescription
    Hotel Name...Room RateThe first 16 fields on the left-hand side of the screen are standard items that can 
    appear on the billing statement. Enter the row and column number for each item 
    or check Off to eliminate the item from printing on the statement.
    Maximum Number of ColumnsThe maximum number of columns is 96.
    Lines Per PageThe maximum number of lines is 66.
    Number of CopiesThe number of statement copies that print each time.
    Font SizeThe size of the statement’s print. Select 8, 9, 10, 11, or 12 from the pull-down 
    menu.
    Left Column for BodyDetermines the left margin for the statement.
    Starting Row for Body on PageDetermines the top margin for the statement.
    Ending Row for Body on PageDetermines the bottom margin for the statement.
    Phone Charges Sub-Total 
    ColumnColumn location for phone charges sub-total. 
    Billed Services Sub-Total 
    ColumnColumn location for billed services sub-total.
    Pre-Tax Charges ColumnColumn location for pre-tax charges total.
    Credits And Payments ColumnColumn location for credits/payments total.
    Local and State Taxes ColumnColumn location for local and state taxes total.
    Total ChargesColumn location for billing statement total.
    Net Statement Balance 
    ColumnColumn location for net statement balance.
    Separate Pages for Phone 
    Calls and ServicesIf selected, the phone calls and services are printed on separate pages.
    Add Test Pattern on Current 
    SessionIf this field is selected, the billing statement is printed with a vertical and 
    horizontal test pattern. Click the field to turn off the selection. If you do not 
    manually turn off this option, it remains on until you have logged off the HMIS 
    program. 
    						
    							Hospitality Management Information System (HMIS)
    Setup Utility
    Strata DK I&M    5/9915-57
    Figure 15-22 Standard Statement
     
    TSD SUITES
    9740 IRVINE BLVD.
    IRVINE, CA 92713
    PHONE: (714) 555-3700 FAX: (714) 555-6798
    TUESDAY, JANUARY 21, 1998 3:40:44 PM
     
    CUSTOMER ROOM NO. 107 EXTENSION NO: 107
    HOWARD FELDMAN
    REF: XYZ COMPANY, INC. 714-587-3701
    30 MAIN STREET
    ANYWHERE, CA 92714 USA
    714-888-8979
    CONFIRMATION NO: 778AGW124251
     CREDIT CARD NO:   0123456789 10/98
    BASE RATE DESCRIPTION PER NIGHT # NIGHTS
     DAILY120.00   2
    TOTAL BASE ROOMCHARGE: 240.00
    DATE(S):10/21/97 - 10/23/97
     PHONE BILLING:(NONE)
     BILLED SERVICES:
     MOVIES 10/21/97 15:35 RENTAL 5.00
    ROOM SERVICE 10/21/97 15:35 BREAKFAST 20.00
    ROOM SERVICES 10/21/97 15:35 DINNER 30.00
    TOTAL SERVICES: 55.00
    PRE-TAX CHARGES:295.00
     LOCAL AND STATE TAXES:
    14.75
    TOTAL CHARGES:309.75
     CREDITS AND PAYMENTS:
    309.75
    **** PRIOR PAYMENT CREDIT ACTIVITY ****
    10/21/97 15:40 CR HF  PAYMENT 120.00
    10/23/97 11:15 CR HF  PAYMENT 189.75
     NET STATEMENT BALANCE:
    $0.00 
    						
    							Hospitality Management Information System (HMIS)
    Setup Utility
    15-58Strata DK I&M    5/99
    Default Statement
    The Default Statement (see Figure 15-23) also includes all the standard items (e.g., guest name, 
    room number, etc.), works from a set of preprogrammed defaults (shown below), and works with a 
    common billing format. 
    Figure 15-23 shows the Invoice Statement Format screen with the defaults 
    loaded.
    Figure 15-23 Invoice Statement Format Screen with Standard Defaults
    ä
    To change the invoice statement format to the defaults
    1. From the Invoice 
    Statement Format 
    screen, click Load 
    Defaults.HMIS automatically enters the preset defaults that produces the 
    default statement (see Figure 15-23 on Page 15-59).
    This pop-up box displays:
    2. Click Yes.
    3. Click Save.
    3015
    Overall Form
    Requirements
    Placement of 
    Statement 
    CalculationsPlacement of
    Statement
    Items
    2994 
    						
    							Hospitality Management Information System (HMIS)
    Setup Utility
    Strata DK I&M    5/9915-59
    Figure 15-24 Default Statement with Test Pattern
    Test
    Pattern
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    							Hospitality Management Information System (HMIS)
    Setup Utility
    15-60Strata DK I&M    5/99
    Customized Statement
    The Default Statement can be used as a starting point for customizing the billing statement to suit 
    any preprinted forms or stationery.
    Simply click Add Test Pattern on Current Session at the bottom of the Invoice Statement Format 
    screen (see Figure 15-23) and print a sample bill (see Figure 15-23). The test pattern appears both 
    vertically and horizontally on the printout and gives you the locations for the rows and columns.
    ä
    To customize a statement
    1. From the Invoice 
    Statement Format 
    screen, click Load 
    Defaults.HMIS automatically enters the preset defaults that produces the 
    default statement (see Figure 15-23).
    This pop-up box displays:
    2. Click Yes.
    3. Enter the numbers 
    required for the first 
    seven fields on the 
    right hand side of the 
    screen. (See 
    “Statement Screen 
    Fields” on Page 15-56 
    for field descriptions.)The fields are: Maximum Number of Columns, Lines Per Page, 
    Number of Copies, Font Size, Left Column for Body, Starting 
    Row for Body on Page, and Ending Row for Body on Page.
    These seven fields determine the overall requirements for the 
    statement.
    4. Click Add Test 
    Pattern on Current 
    Session.The test pattern consists of numbers designating the locations 
    of the rows and columns on the page.
    5. Click Save.
    6. Return to the Main 
    screen and print a 
    sample billing 
    statement.
    7. Click Setup, then 
    Statement.The Invoice Statement Format screen displays.
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    							Hospitality Management Information System (HMIS)
    Setup Utility
    Strata DK I&M    5/9915-61
    8. With the sample 
    statement as a 
    reference, enter a row 
    and column for the 
    items on the left-hand 
    side of the screenItems consist of Hotel Name, Hotel Address, Arrival Date, 
    Room Rate, etc.
    NoteIf you did not check the Print Credit Card Number on 
    Statement field on the Settings screen, the Credit Card 
    Number field on this screen is not active.
    ...or click Off to stop 
    the item from printing 
    on the statement.Be sure to turn off any items (e.g., hotel name/address, etc.) 
    that are on the preprinted stationery/form.
    9. Enter the column 
    locations for the 
    remaining fields on 
    the screen.HMIS automatically produces subtotals and totals of charges 
    that appear on each statement (e.g., phone charges, pre-tax 
    charges, credits and payments total, etc.).
    The entries in these fields place the credits/charges in the 
    desired locations.
    10. (Optional) If a 
    separate page is 
    required for phone 
    calls and services, 
    click Separate Pages 
    for Phone Calls and 
    Services.
    11. Click Save.
    12. Return to the Main 
    screen and print a test 
    billing statement.
    13. With the sample 
    statement as a 
    reference, adjust any 
    entries.
    14. Repeat Substeps 
    12~13 until the 
    statement matches the 
    required pre-printed 
    stationery/form.
    15. When finished, click 
    Add Test Pattern on 
    Current Session. 
    						
    							Hospitality Management Information System (HMIS)
    Setup Utility
    15-62Strata DK I&M    5/99
    Template Captions
    To further customize the billing statement, up to 14 captions can be entered into a Define Template 
    Captions screen (see Figure 15-25) and added to the printout. The captions can be used to print any 
    special note required on the statement. For example, an 800 number can be printed at the bottom of 
    each page. Captions print in all caps on the statement and appear on each page.
    Figure 15-25 Define Template Captions Screen
    ä
    To add special captions (notes) to the billing statement
    1. From the Invoice 
    Statement Format 
    screen, click Caption 
    Setup.The Define Template Captions screen (see Figure 15-25) displays.
    2. Enter the caption in 
    the field (up to 30 
    characters).
    3. Enter Row and 
    Column location 
    desired.Maximum row number appears in the Lines Per Page field on the 
    Invoice Statement Format screen and maximum column number 
    appears in the Maximum Number of Columns field on same 
    screen.
    4. Repeat Steps 2 and 3 
    for each caption.
    5. Click OK. The Invoice Statement Format screen displays.
    6. Click Save.
    2995 
    						
    							Hospitality Management Information System (HMIS)
    Maintenance
    Strata DK I&M    5/9915-63
    Maintenance
    The maintenance procedures provided in this section are:
    ©Reinstall software
    ©Shut down HMIS SMDR and/or TTY servers
    ©Restart HMIS SMDR and/or TTY servers
    NoteAll HMIS software comes pre-installed from the factory in the turnkey system. This 
    procedure is included to assist you in reinstalling or upgrading software, when necessary.
    Before You Begin
    Reinstall/Upgrade Software
    1. Run ScanDisk to 
    verify there are no 
    errors on the HMIS 
    hard drive.
    2. If you are performing 
    an upgrade, backup of 
    the HMIS databases.Backups can be performed using the Windows backup function.
    3. Close all applications 
    before attempting 
    HMIS software 
    installation.
    1. Click Start, then Run.
     
    2. Insert the CD-ROM 
    Disk into the . = CD ROM drive letter on the PC.
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    							Hospitality Management Information System (HMIS)
    Maintenance
    15-64Strata DK I&M    5/99
    3. Type:
    :\hmis\se
    tup.exe 
    Click OK.A pop-up box reads “Copying initialization files...”. When 
    complete, HMIS Setup Welcome screen displays:
    4. Click OK.  The main HMIS Setup screen displays:
    5. Click the installation 
    button.The HMIS setup begins.
    When it finishes, a status screen displays for a few seconds:
    Finally, a message displays on the screen stating that the 
    installation is complete:
    6. Click OK.
    7. Restart HMIS server/
    workstation PC.
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