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Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

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    							Peripheral Installation
    PC/Data Communications Interface Units
    Strata DK I&M    5/9910-69
    Peripheral Installation
    ä
    To connect the PC to the printer
    äPress 
    DWD&DOO +  on the DKT. 
    CONNECT on the PDIU-DS lights. The connection between the PC and the printer is completed, 
    as shown in Figure 10-36. (PDIU-DS 203 is in the communication mode).
    NoteIf busy tone is sent to the DKT, the connection is not complete; press DWD5HOHDVH and 
    Step 3 again.
    Operate the PC to print data as required.
    Figure 10-36 DK PC to Printer Test Call Using Manual Dialing
    ä
    To terminate the call
    äPress the DKT’s 
    DWD5HOHDVH button.
    Internal PC-to-External PC Test using AT Commands
    Note See Figure 10-37 for additional information.
    1. Set the RPCI or DIU programming.
    ©Program 20: Port 000. LEDs 01, 02, 05, and 17 ON; all other LEDs OFF.
    ©Program 20: Port 004. LEDs 01, 02, 03, 04, 06, and 17 ON; all other LEDs OFF.
    ©Program 21: Digital port 004 assigned with KSTU port 008.
    ©Program 39: Port 000. DWD&DOO (456), DWD5HOHDVH(454), and 0RGHP (455) 
    buttons should be provided. 
    ©Default settings for PDIU-DI and PDIU-DS S-Registers.
    2. Make sure PC 1 and PC 2 are on-line with a communications software package and that the 
    communication parameters of each PC and communication software package are set to the 
    same values (data transmission rate, parity, data bits, stop bits, flow control, etc.).
    Digital
    (Port 001)
    TOSHIBA
    DIUPOWERREADYCONNECTTOSHIBA
    MDF MDF RS-232
    RS-232Portable PC
    DKT/PDIU-DI
    (201)
    Serial
    Printer
    PDIU-DS
    (203)
    Strata DK
    Digital
    (Port 003)
    1537 
    						
    							Peripheral Installation
    PC/Data Communications Interface Units
    10-70Strata DK I&M    5/99
    NoteWith an RPCI-DI, you may need to switch the RPCI from the TAPI mode to the data 
    communication mode before proceeding with Step 3. 
    3. To place the RPCI into the data communication mode from the PC keyboard: Set Num Lock
     
    ON, and hold the Alt
     key down while typing 240
     (this is HEX F0). 
    If the RPCI is in  data communication mode, ATC0
     switches back to TAPI mode.
    4.From PC 1’s keyboard, type ATDD204
     and press Enter
     (AT commands must be capital 
    letters).
    ©The data call LED on DKT 204 is ON.
    ©The CONNECT LED on PDIU-DS 204 is ON.
    ©The screen on PC 1 displays, CONNECT XXXX
    , where XXXX
     is the data transmission 
    speed set by the communications software.
    5. The PC 1 and PDIU-DS 204 are connected  (PDIU-DS 204 is in the communication mode). 
    PC 1 is now linked directly to the RS-232 side of the internal modem and can issue AT 
    commands to the internal modem, which is now in the command mode.
    NoteIf Digital/PDIU-DS port 004 is the only DIU port connected to the modem (Program 20, 
    LED 03 ON), the Modem LEDs on all DKTs is ON.
    6. From PC 1’s keyboard, type ATDT#70016744700
     and press Enter
    .
    ©The internal modem (208) goes off-hook, dials #7001 to seize the CO line, and then dials 
    the external modem’s telephone number (674-4700).
    ©The external modem rings and auto answers; the modems handshake and establish 
    communications. 
    ©If the modems send result codes, the screen on PC 1 displays, CONNECT XXXX
    , where 
    XXXX
     is the data transmission speed set by the communication software.
    7. The PC 1 and PC 2 are connected, as shown by the thick lines above, to exchange data (file 
    transfers, type messages, etc.).
    ä
    To terminate the call
    1. Press the telephone 
    DWD5HOHDVHbutton.
    2. Type +++
     from PC2 keyboard. The PC screen displays, OK
    .
    3. Type ATH
     from the PC keyboard used in Step 2.
    ©PC 1 and PC 2 screens both display, NO CARRIER.
    ©The data call LED on DKT 200 will turn OFF. 
    						
    							Peripheral Installation
    PC/Data Communications Interface Units
    Strata DK I&M    5/9910-71
    Peripheral Installation
    Figure 10-37 Internal PC to External PC Test Call Using AT Commands
    External PC-to-Internal PC Test
    See Figure 10-38 for additional information.
    1. Set the RPCI or DIU programming.
    ©Program 20: Port 000. LEDs 01, 02, 05, and 17 ON; all other LEDs OFF.
    ©Program 20: Port 004. LEDs 01, 02, 04, and 17 ON; all other LEDs OFF.
    ©Program 39: Port 000. DWD&DOO (456) and DWD5HOHDVH (454) buttons should be 
    provided.
    ©Internal modem: set the following AT commands: Auto answer (ATS0=1), disable 
    character echo in the command state (ATE0), modem returns result codes (ATQ0), 
    presence of data carrier (AT&C1), hang up and assume command state with DTR on-to-
    off transition (AT&D2).
    ©Settings for PDIU-DS: rear panel switches 1, 2 and 4 ON; internal jumpers P1-P9 set to B-
    C position.
    2. Make sure PC 1 and PC 2 are on-line with a communications software package and that the 
    communication parameters of each PC and communication software package are set to the 
    same values (data transmission rate, parity, data bits, stop bits, flow control, etc.)
    QSTU2,
    RSTU2,
    RSTU, RDSU
    or PSTU
    (Port 008)
    Digital
    (Port 004)
    DIUPOWERREADYCONNECTTOSHIBA
    MDF
    RS-232
    (Modified)Internal
    Modem
    (208)
    PDIU-DS
    (204)External
    Modem
    (Auto
    Answer)MDF
    CO
    Line 1Public
    Telephone
    Network
    583-3700
    Telephone 
    555-5555
    RS-232
    Portable PC 2
    Strata DK
    Digital
    (Port 000)
    Portable PC 1
    RS-232DKT/RPCI-DI or
    DKT/PDIU-DI
    (200)
    MDF
    1538 
    						
    							Peripheral Installation
    PC/Data Communications Interface Units
    10-72Strata DK I&M    5/99
    NoteIf using an RPCI-DI, it may be necessary to switch the RPCI from the TAPI mode to the 
    Data Communications Mode before proceeding with Step 3. To place the RPCI into the 
    data communications mode from the PC keyboard: Set Num Lock 
    to ON and type 240
     
    while holding the Alt
     key down (this is HEX F0). If in the data communication mode, 
    ATC0 will switch the RPCI-DI back to the TAPI mode.
    3.From PC 2’s keyboard, type ATDT5833700
     and press Enter
    .
    ©The external modem originates the call to internal modem.
    ©The internal modem rings and auto answers; the modems handshake and establish 
    communications. The ready light on the PDIU-DS turns ON.
    ©If the modems send result codes, the PC’s screens display, CONNECT XXXX
    , where XXXX
     
    is the data transmission speed set by the communications software.
    4. The PC 2 is connected to PDIU-DS (204), as shown by the thick lines above (PDIU-DS 204 is 
    in the command mode). PC 2 can now issue AT commands to PDIU-DS 204.
    5. From PC 2’s keyboard, type ATDD200
     and press Enter
     (AT commands must be capital 
    letters); this prompts PDIU-DS (204) to dial and connect to PDIU-DI (200).
    ©The CONNECT LED on the PDIU-DS (204) is ON; the Data Call LED on DKT 200 is 
    also ON.
    ©The screens on PC 1 and PC 2 display, CONNECT XXXX
    , where XXXX
     is the data 
    transmission speed set by the communication software.
    6. The PC 1 and PC 2 are connected, as shown by the thick lines, to exchange data (file transfers, 
    typed messages, etc.).
    ä
    To terminate the call
    äPress the DKT’s 
    DWD5HOHDVH button.
    ...or
    1. Type +++
     from either PC keyboard. The PC screen displays, OK
    .
    2. Type ATH
     from the PC keyboard used in Step 5 above.
    ©PC 1 and PC 2 screens both display, NO CARRIER
    .
    ©The DATA and MODEM LEDs on DKT 200 will turn OFF. 
    						
    							Peripheral Installation
    PC/Data Communications Interface Units
    Strata DK I&M    5/9910-73
    Peripheral Installation
    Notes
    lWhen a PDIU-DS is connected with modified RS-232 cable, the READY LED will not light 
    until the External and Internal modem establish carrier detect.
    lSee “PDIU-DS to Modem Installation”, paragraph three and Figure 10-29 for more details. 
    Figure 10-38 External PC to Internal PC Test Call Using Direct CO Line Connection
    PC Auto Dial Voice Call Test
    There are many off-the-shelf, Windows compatible, desktop organizer software packages that 
    provide an auto dialer function. One of these is the terminal resident Starfish Sidekick
    ®. It is used 
    in this section for test explanation purposes only. If you choose another auto dialer software 
    package, the detailed response may be different than that shown here.
    äTo test a PC auto dial voice call
    NoteSee Figure 10-39 for additional information.
    1. Set the RPCI or DIU programming.
    ©Program 20: Port 001. LEDs 01, 02, 05, and 17 ON; all other LEDs OFF.
    Digital
    (Port 004)
    DIUPOWERREADYCONNECTTOSHIBA
    MDF
    PDIU-DS
    Jumper WireJumper Wire Modem
    2
    3
    4
    5
    6
    7
    8
    20TD
    RD
    RTS
    CTS
    DSR Open
    SG
    DCD
    Open DTR2
    3
    4
    5
    6
    7
    8
    20
    Internal
    Modem
    (208)
    PDIU-DS
    (204)
    SW 2, 4 on
    P1-P9 (B-C)External
    Modem
    Public
    Telephone
    Network
    583-3700
    Telephone
    Line 
    555-5555
    RS-232
    Portable PC 2 Strata DK RS232 Cable Modification (See Figure 10-29)
    Digital
    (Port 000)
    Portable PC 1 (RS-232 Cable
    See Figure 10-28)
    RS-232DKT/PDIU-DI
    (200)MDF
    1539 
    						
    							Peripheral Installation
    PC/Data Communications Interface Units
    10-74Strata DK I&M    5/99
    ©Program 39: Port 001. DWD&DOO (556) and DWD5HOHDVH (554) buttons are optional. 
    If the PDIU-DI is only used for the PC auto dial application, the 
    DWD&DOO and DWD
    5HOHDVH
     buttons are unnecessary. 
    2. Make sure that the auto dial application software is installed on the PC root directory and that 
    the communication parameters of the PC and application software are set to the same values. 
    NoteIf using an RPCI-DI, it may be necessary to switch the RPCI from the TAPI mode to the 
    Data Communications Mode before proceeding with Step 3. To place the RPCI into the 
    data communications mode from the PC keyboard: Set Num Lock
     to ON and type 240
     
    while holding the Alt
     key down (this is HEX F0). If in the data communication mode 
    ATC0 will switch the RPCI-DI back to the API mode.
    3. Make sure that a dialing directory consisting of names and telephone numbers you wish to 
    auto dial is installed within the application software (include the appropriate Strata CO line 
    access code prefixing each telephone number).
    ä
    To auto dial using Sidekick from the PC keyboard
    1. Press the Alt
     and Ctrl
     keys simultaneously. The PC screen displays the Sidekick menu 
    window.
    2.Press F5 twice (Sidekick prompts “search for INITIALS
    :” to display on the PC’s 
    screen).
    3. Type the initials or name of the person or organization you wish to auto dial.
    4. Press Enter
    . Sidekick finds and highlights the desired name/number.
    5. Press Enter
     again.
    ©DKT/PDIU-DI 201 seizes the CO line and auto dials the selected telephone number.
    ©The LEDs of the DKT’s Data Call and CO line 001 buttons are ON (if assigned in 
    Program 39).
    ©Dial tone, DTMF tones, and ringback or busy tones are audible from the DKT’s speaker.
    6. Take the DKT’s handset off-hook at any time after the phone number is dialed. Press the 
    Spacebar to release the 
    DWD&DOO button, or remain on-hook and use the DKT’s 
    speakerphone.
    NoteSpeakerphone model only: pressing the Spacebar when using the speakerphone feature 
    disconnects the call.
    äTo terminate the call anytime
    1. If off-hook, press the Spacebar and place the DKT handset on-hook.
    2. If talking via the speakerphone, press the Spacebar. 
    						
    							Peripheral Installation
    DK Alarm Sensor
    Strata DK I&M    5/9910-75
    Peripheral Installation
    Figure 10-39 DK PC Auto Dial Voice Call Test
    DK Alarm Sensor
    The PIOU or PIOUS PCB provides a circuit that can be set to detect a relay open or closed 
    condition from a facility alarm system. When the sensor is activated, all electronic and digital 
    telephones sound an alarm signal. The electronic/digital telephone alarm signal can be reset by any 
    electronic or digital telephone with an 
    $ODUP5HVHW button (see Program 39).
    Alarm Sensor Options
    NoteSee Figure 10-40 for additional information.
    Jumper plug P12 on the PIOU is used to set the alarm sensor to detect an open or closed condition 
    from the facility alarm system.
    ä
    To detect an open or closed condition by the jumper plug P12
    1. To detect a closed condition, set P12 to the N.O. position.
    2. To detect an open condition, set P12 to the N.C. position.
    Jumper W3 on the PIOUS is used to set the alarm sensor to detect an open or closed condition 
    from the facility alarm system
    äTo detect an open or closed condition by soldering the W3 jumper wire
    1. To detect a closed condition, solder W3 to the normal open position.
    2. To detect an open condition, solder W3 to the normal closed position.
    Digital
    (Port 001)
    MDF RS-232Portable PC 2
    DKT/RPCI-DI or
    DKT/PDIU-DI 
    (201)
    MDFCO
    LINE 1Public
    Telephone
    Network
    Standard
    Telephone
    Strata DKDialed Line
    1540 
    						
    							Peripheral Installation
    Auto Attendant
    10-76Strata DK I&M    5/99
    Alarm Sensor Wiring
    See Figure 10-40, and connect the facility alarm system relay contacts to the PIOU/PIOUS PCB.
    Figure 10-40 DK Alarm Sensor Block Diagram (PIOU/PIOUS)
    Auto Attendant
    Auto Attendant operates like an automatic station attendant or switchboard operator that quickly 
    and efficiently distributes calls to stations selected by callers. Incoming calls are greeted by an 
    external announcement device that offers callers a menu of station locations associated with a 
    number, such as 3 for Sales, 4 for Customer Service, etc. Callers pick the destination just by 
    dialing the single number associated with it. The call is then transferred to the station. Callers can 
    also dial the intercom number directly.
    This feature is available from three separate sources.
    ©Strata DK built-in Auto Attendant
    ©Voice Mail device Auto Attendant
    ©External Auto Attendant
    NoteAuto Attendant is licensed by Dytel, Inc. under United States Patent No. 4,975,941.
    PIOU PCB
    N.C.
    N.O. P12Alarm
    SensorALMT (36)
    ALMR (11)
    25-Pair Cable
    66 Block Pin Numbers PIOU Pin Numbers ( )
    25-Pair Cable
    21
    22
    Facility
    Alarm
    System
    MDF
    Alarm
    Sensor
    Normal Close Normal Open
    ALMT
    ALMR W3ALMTB1Twisted
    Pair
    PIOUS PCBMDF
    Facility
    Alarm
    System
    1541 
    						
    							Peripheral Installation
    Auto Attendant
    Strata DK I&M    5/9910-77
    Peripheral Installation
    Strata DK Built-In Auto Attendant (AA)
    A built-in Auto Attendant feature is programmed into the Strata DK system software. To enable 
    the built-in AA to function, RRCS (-4, -8 or -12) DTMF tone receiver PCB (see Chapter 8 – 
    DK40i/DK424 Universal Slot PCB Wiring for RRCS and RKYS installation instructions).
    The customer must provide digital announcement device(s), on which the greeting and menu that 
    the callers hear are recorded. The digital announcement devices must connect to Strata DK 
    standard telephone circuits. There is a series of programs (explained later) in the Strata DK 
    Programming Manual Record Sheets, which are for the built-in AA feature exclusively, not the 
    other two AA feature applications. Callers must use a DTMF (tone) telephone to select AA dialing 
    options. 
    The built-in AA feature offers flexibility in answering calls. Calls follow the basic sequences 
    described below and illustrated in Figure 10-41, “Built-in Auto Attendant Basic Call Sequences”.
    Sequence A
    The call is answered directly after being transferred from the Auto Attendant. The caller calls in on 
    CO lines assigned for built-in Auto Attendant, receives a greeting along with a menu of dialing 
    options, and then dials an option of the intercom number. The call is then transferred to a station, 
    which answers the call.
    Sequence B
    The call is not answered after being transferred from the Auto Attendant and is routed to an 
    optional secondary announcement, where it will receive a new announcement and the same or 
    additional dialing options. Some customers may not configure their AA system with a secondary 
    announcement; if so, their unanswered calls would follow sequence C or D.
    Sequence C
    The call is not answered after being transferred from the Auto Attendant and is routed to an 
    alternate station(s) assigned in system programming, ringing assignments. 
    						
    							Peripheral Installation
    Auto Attendant
    10-78Strata DK I&M    5/99
    Sequence D
    The call is not answered after being transferred from the Auto Attendant and is routed back to the 
    primary announcement. This is probably the least desirable of the four sequences, since the caller 
    hears a repeat of the announcement he just received seconds earlier.
    NoteIn all of the above sequences, the call can first ring telephones selected in system 
    programming for 12 or 24 seconds, and then be routed to the Auto Attendant if not 
    answered by any of the ringing stations. This is called Auto Attendant delayed ring.
    Figure 10-41 Built-in Auto Attendant Basic Call Sequences
    Built-in Auto Attendant Programming
    See Figures 10-41 and 10-42 for a comprehensive overview of built-in Auto Attendant (AA).
    ©Program 78 (61, 62, and 63): CO lines are assigned for built-in AA with this program. There is 
    no limit to the number of lines that can be assigned for AA, and each line can be set for any or 
    all of the ringing modes (DAY, DAY2, and NIGHT). See Programs 81~89 record sheet notes 
    in the Strata DK Programming Manual.
    ©Programs 81~89: Assign stations to ring if AA callers do not dial or AA calls are not 
    answered. Also, if not answered by a station set to ring during Immediate Ringing (or delay 2 
    ring), incoming calls can be set to ring built-in AA announcement ports on a Delayed Ringing 
    basis.
    Call Is 
    AnsweredCall Is
    Not Answered
    And Is Routed
    To Secondary
    AnnouncementCall Is Not
    Answered And
    Is Routed To
    Alternate
    StationsCall Is Not
    Answered And
    Is Routed Back
    To The Primary
    Announcement
    Caller Dials Auto
    Attendant CO Line
    Primary Announcement
    Greets Caller, Offers
    Dialing Options
    Caller Dials Option
    Caller Is Transferred
    To Dialed Option
    ABCDAuto 
    Attendant Delayed
    Ring
    ?
    Station
    Answers Before
    Delay Timeout
    ?
    Ring Stations
    Per Program 81~89Yes
    No
    Yes
    Talk No
    Sequence:1693 
    						
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