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Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual
Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual
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Peripheral Installation PC/Data Communications Interface Units Strata DK I&M 5/9910-69 Peripheral Installation ä To connect the PC to the printer äPress DWD&DOO + on the DKT. CONNECT on the PDIU-DS lights. The connection between the PC and the printer is completed, as shown in Figure 10-36. (PDIU-DS 203 is in the communication mode). NoteIf busy tone is sent to the DKT, the connection is not complete; press DWD5HOHDVH and Step 3 again. Operate the PC to print data as required. Figure 10-36 DK PC to Printer Test Call Using Manual Dialing ä To terminate the call äPress the DKT’s DWD5HOHDVH button. Internal PC-to-External PC Test using AT Commands Note See Figure 10-37 for additional information. 1. Set the RPCI or DIU programming. ©Program 20: Port 000. LEDs 01, 02, 05, and 17 ON; all other LEDs OFF. ©Program 20: Port 004. LEDs 01, 02, 03, 04, 06, and 17 ON; all other LEDs OFF. ©Program 21: Digital port 004 assigned with KSTU port 008. ©Program 39: Port 000. DWD&DOO (456), DWD5HOHDVH(454), and 0RGHP (455) buttons should be provided. ©Default settings for PDIU-DI and PDIU-DS S-Registers. 2. Make sure PC 1 and PC 2 are on-line with a communications software package and that the communication parameters of each PC and communication software package are set to the same values (data transmission rate, parity, data bits, stop bits, flow control, etc.). Digital (Port 001) TOSHIBA DIUPOWERREADYCONNECTTOSHIBA MDF MDF RS-232 RS-232Portable PC DKT/PDIU-DI (201) Serial Printer PDIU-DS (203) Strata DK Digital (Port 003) 1537
Peripheral Installation PC/Data Communications Interface Units 10-70Strata DK I&M 5/99 NoteWith an RPCI-DI, you may need to switch the RPCI from the TAPI mode to the data communication mode before proceeding with Step 3. 3. To place the RPCI into the data communication mode from the PC keyboard: Set Num Lock ON, and hold the Alt key down while typing 240 (this is HEX F0). If the RPCI is in data communication mode, ATC0 switches back to TAPI mode. 4.From PC 1’s keyboard, type ATDD204 and press Enter (AT commands must be capital letters). ©The data call LED on DKT 204 is ON. ©The CONNECT LED on PDIU-DS 204 is ON. ©The screen on PC 1 displays, CONNECT XXXX , where XXXX is the data transmission speed set by the communications software. 5. The PC 1 and PDIU-DS 204 are connected (PDIU-DS 204 is in the communication mode). PC 1 is now linked directly to the RS-232 side of the internal modem and can issue AT commands to the internal modem, which is now in the command mode. NoteIf Digital/PDIU-DS port 004 is the only DIU port connected to the modem (Program 20, LED 03 ON), the Modem LEDs on all DKTs is ON. 6. From PC 1’s keyboard, type ATDT#70016744700 and press Enter . ©The internal modem (208) goes off-hook, dials #7001 to seize the CO line, and then dials the external modem’s telephone number (674-4700). ©The external modem rings and auto answers; the modems handshake and establish communications. ©If the modems send result codes, the screen on PC 1 displays, CONNECT XXXX , where XXXX is the data transmission speed set by the communication software. 7. The PC 1 and PC 2 are connected, as shown by the thick lines above, to exchange data (file transfers, type messages, etc.). ä To terminate the call 1. Press the telephone DWD5HOHDVHbutton. 2. Type +++ from PC2 keyboard. The PC screen displays, OK . 3. Type ATH from the PC keyboard used in Step 2. ©PC 1 and PC 2 screens both display, NO CARRIER. ©The data call LED on DKT 200 will turn OFF.
Peripheral Installation PC/Data Communications Interface Units Strata DK I&M 5/9910-71 Peripheral Installation Figure 10-37 Internal PC to External PC Test Call Using AT Commands External PC-to-Internal PC Test See Figure 10-38 for additional information. 1. Set the RPCI or DIU programming. ©Program 20: Port 000. LEDs 01, 02, 05, and 17 ON; all other LEDs OFF. ©Program 20: Port 004. LEDs 01, 02, 04, and 17 ON; all other LEDs OFF. ©Program 39: Port 000. DWD&DOO (456) and DWD5HOHDVH (454) buttons should be provided. ©Internal modem: set the following AT commands: Auto answer (ATS0=1), disable character echo in the command state (ATE0), modem returns result codes (ATQ0), presence of data carrier (AT&C1), hang up and assume command state with DTR on-to- off transition (AT&D2). ©Settings for PDIU-DS: rear panel switches 1, 2 and 4 ON; internal jumpers P1-P9 set to B- C position. 2. Make sure PC 1 and PC 2 are on-line with a communications software package and that the communication parameters of each PC and communication software package are set to the same values (data transmission rate, parity, data bits, stop bits, flow control, etc.) QSTU2, RSTU2, RSTU, RDSU or PSTU (Port 008) Digital (Port 004) DIUPOWERREADYCONNECTTOSHIBA MDF RS-232 (Modified)Internal Modem (208) PDIU-DS (204)External Modem (Auto Answer)MDF CO Line 1Public Telephone Network 583-3700 Telephone 555-5555 RS-232 Portable PC 2 Strata DK Digital (Port 000) Portable PC 1 RS-232DKT/RPCI-DI or DKT/PDIU-DI (200) MDF 1538
Peripheral Installation PC/Data Communications Interface Units 10-72Strata DK I&M 5/99 NoteIf using an RPCI-DI, it may be necessary to switch the RPCI from the TAPI mode to the Data Communications Mode before proceeding with Step 3. To place the RPCI into the data communications mode from the PC keyboard: Set Num Lock to ON and type 240 while holding the Alt key down (this is HEX F0). If in the data communication mode, ATC0 will switch the RPCI-DI back to the TAPI mode. 3.From PC 2’s keyboard, type ATDT5833700 and press Enter . ©The external modem originates the call to internal modem. ©The internal modem rings and auto answers; the modems handshake and establish communications. The ready light on the PDIU-DS turns ON. ©If the modems send result codes, the PC’s screens display, CONNECT XXXX , where XXXX is the data transmission speed set by the communications software. 4. The PC 2 is connected to PDIU-DS (204), as shown by the thick lines above (PDIU-DS 204 is in the command mode). PC 2 can now issue AT commands to PDIU-DS 204. 5. From PC 2’s keyboard, type ATDD200 and press Enter (AT commands must be capital letters); this prompts PDIU-DS (204) to dial and connect to PDIU-DI (200). ©The CONNECT LED on the PDIU-DS (204) is ON; the Data Call LED on DKT 200 is also ON. ©The screens on PC 1 and PC 2 display, CONNECT XXXX , where XXXX is the data transmission speed set by the communication software. 6. The PC 1 and PC 2 are connected, as shown by the thick lines, to exchange data (file transfers, typed messages, etc.). ä To terminate the call äPress the DKT’s DWD5HOHDVH button. ...or 1. Type +++ from either PC keyboard. The PC screen displays, OK . 2. Type ATH from the PC keyboard used in Step 5 above. ©PC 1 and PC 2 screens both display, NO CARRIER . ©The DATA and MODEM LEDs on DKT 200 will turn OFF.
Peripheral Installation PC/Data Communications Interface Units Strata DK I&M 5/9910-73 Peripheral Installation Notes lWhen a PDIU-DS is connected with modified RS-232 cable, the READY LED will not light until the External and Internal modem establish carrier detect. lSee “PDIU-DS to Modem Installation”, paragraph three and Figure 10-29 for more details. Figure 10-38 External PC to Internal PC Test Call Using Direct CO Line Connection PC Auto Dial Voice Call Test There are many off-the-shelf, Windows compatible, desktop organizer software packages that provide an auto dialer function. One of these is the terminal resident Starfish Sidekick ®. It is used in this section for test explanation purposes only. If you choose another auto dialer software package, the detailed response may be different than that shown here. äTo test a PC auto dial voice call NoteSee Figure 10-39 for additional information. 1. Set the RPCI or DIU programming. ©Program 20: Port 001. LEDs 01, 02, 05, and 17 ON; all other LEDs OFF. Digital (Port 004) DIUPOWERREADYCONNECTTOSHIBA MDF PDIU-DS Jumper WireJumper Wire Modem 2 3 4 5 6 7 8 20TD RD RTS CTS DSR Open SG DCD Open DTR2 3 4 5 6 7 8 20 Internal Modem (208) PDIU-DS (204) SW 2, 4 on P1-P9 (B-C)External Modem Public Telephone Network 583-3700 Telephone Line 555-5555 RS-232 Portable PC 2 Strata DK RS232 Cable Modification (See Figure 10-29) Digital (Port 000) Portable PC 1 (RS-232 Cable See Figure 10-28) RS-232DKT/PDIU-DI (200)MDF 1539
Peripheral Installation PC/Data Communications Interface Units 10-74Strata DK I&M 5/99 ©Program 39: Port 001. DWD&DOO (556) and DWD5HOHDVH (554) buttons are optional. If the PDIU-DI is only used for the PC auto dial application, the DWD&DOO and DWD 5HOHDVH buttons are unnecessary. 2. Make sure that the auto dial application software is installed on the PC root directory and that the communication parameters of the PC and application software are set to the same values. NoteIf using an RPCI-DI, it may be necessary to switch the RPCI from the TAPI mode to the Data Communications Mode before proceeding with Step 3. To place the RPCI into the data communications mode from the PC keyboard: Set Num Lock to ON and type 240 while holding the Alt key down (this is HEX F0). If in the data communication mode ATC0 will switch the RPCI-DI back to the API mode. 3. Make sure that a dialing directory consisting of names and telephone numbers you wish to auto dial is installed within the application software (include the appropriate Strata CO line access code prefixing each telephone number). ä To auto dial using Sidekick from the PC keyboard 1. Press the Alt and Ctrl keys simultaneously. The PC screen displays the Sidekick menu window. 2.Press F5 twice (Sidekick prompts “search for INITIALS :” to display on the PC’s screen). 3. Type the initials or name of the person or organization you wish to auto dial. 4. Press Enter . Sidekick finds and highlights the desired name/number. 5. Press Enter again. ©DKT/PDIU-DI 201 seizes the CO line and auto dials the selected telephone number. ©The LEDs of the DKT’s Data Call and CO line 001 buttons are ON (if assigned in Program 39). ©Dial tone, DTMF tones, and ringback or busy tones are audible from the DKT’s speaker. 6. Take the DKT’s handset off-hook at any time after the phone number is dialed. Press the Spacebar to release the DWD&DOO button, or remain on-hook and use the DKT’s speakerphone. NoteSpeakerphone model only: pressing the Spacebar when using the speakerphone feature disconnects the call. äTo terminate the call anytime 1. If off-hook, press the Spacebar and place the DKT handset on-hook. 2. If talking via the speakerphone, press the Spacebar.
Peripheral Installation DK Alarm Sensor Strata DK I&M 5/9910-75 Peripheral Installation Figure 10-39 DK PC Auto Dial Voice Call Test DK Alarm Sensor The PIOU or PIOUS PCB provides a circuit that can be set to detect a relay open or closed condition from a facility alarm system. When the sensor is activated, all electronic and digital telephones sound an alarm signal. The electronic/digital telephone alarm signal can be reset by any electronic or digital telephone with an $ODUP5HVHW button (see Program 39). Alarm Sensor Options NoteSee Figure 10-40 for additional information. Jumper plug P12 on the PIOU is used to set the alarm sensor to detect an open or closed condition from the facility alarm system. ä To detect an open or closed condition by the jumper plug P12 1. To detect a closed condition, set P12 to the N.O. position. 2. To detect an open condition, set P12 to the N.C. position. Jumper W3 on the PIOUS is used to set the alarm sensor to detect an open or closed condition from the facility alarm system äTo detect an open or closed condition by soldering the W3 jumper wire 1. To detect a closed condition, solder W3 to the normal open position. 2. To detect an open condition, solder W3 to the normal closed position. Digital (Port 001) MDF RS-232Portable PC 2 DKT/RPCI-DI or DKT/PDIU-DI (201) MDFCO LINE 1Public Telephone Network Standard Telephone Strata DKDialed Line 1540
Peripheral Installation Auto Attendant 10-76Strata DK I&M 5/99 Alarm Sensor Wiring See Figure 10-40, and connect the facility alarm system relay contacts to the PIOU/PIOUS PCB. Figure 10-40 DK Alarm Sensor Block Diagram (PIOU/PIOUS) Auto Attendant Auto Attendant operates like an automatic station attendant or switchboard operator that quickly and efficiently distributes calls to stations selected by callers. Incoming calls are greeted by an external announcement device that offers callers a menu of station locations associated with a number, such as 3 for Sales, 4 for Customer Service, etc. Callers pick the destination just by dialing the single number associated with it. The call is then transferred to the station. Callers can also dial the intercom number directly. This feature is available from three separate sources. ©Strata DK built-in Auto Attendant ©Voice Mail device Auto Attendant ©External Auto Attendant NoteAuto Attendant is licensed by Dytel, Inc. under United States Patent No. 4,975,941. PIOU PCB N.C. N.O. P12Alarm SensorALMT (36) ALMR (11) 25-Pair Cable 66 Block Pin Numbers PIOU Pin Numbers ( ) 25-Pair Cable 21 22 Facility Alarm System MDF Alarm Sensor Normal Close Normal Open ALMT ALMR W3ALMTB1Twisted Pair PIOUS PCBMDF Facility Alarm System 1541
Peripheral Installation Auto Attendant Strata DK I&M 5/9910-77 Peripheral Installation Strata DK Built-In Auto Attendant (AA) A built-in Auto Attendant feature is programmed into the Strata DK system software. To enable the built-in AA to function, RRCS (-4, -8 or -12) DTMF tone receiver PCB (see Chapter 8 – DK40i/DK424 Universal Slot PCB Wiring for RRCS and RKYS installation instructions). The customer must provide digital announcement device(s), on which the greeting and menu that the callers hear are recorded. The digital announcement devices must connect to Strata DK standard telephone circuits. There is a series of programs (explained later) in the Strata DK Programming Manual Record Sheets, which are for the built-in AA feature exclusively, not the other two AA feature applications. Callers must use a DTMF (tone) telephone to select AA dialing options. The built-in AA feature offers flexibility in answering calls. Calls follow the basic sequences described below and illustrated in Figure 10-41, “Built-in Auto Attendant Basic Call Sequences”. Sequence A The call is answered directly after being transferred from the Auto Attendant. The caller calls in on CO lines assigned for built-in Auto Attendant, receives a greeting along with a menu of dialing options, and then dials an option of the intercom number. The call is then transferred to a station, which answers the call. Sequence B The call is not answered after being transferred from the Auto Attendant and is routed to an optional secondary announcement, where it will receive a new announcement and the same or additional dialing options. Some customers may not configure their AA system with a secondary announcement; if so, their unanswered calls would follow sequence C or D. Sequence C The call is not answered after being transferred from the Auto Attendant and is routed to an alternate station(s) assigned in system programming, ringing assignments.
Peripheral Installation Auto Attendant 10-78Strata DK I&M 5/99 Sequence D The call is not answered after being transferred from the Auto Attendant and is routed back to the primary announcement. This is probably the least desirable of the four sequences, since the caller hears a repeat of the announcement he just received seconds earlier. NoteIn all of the above sequences, the call can first ring telephones selected in system programming for 12 or 24 seconds, and then be routed to the Auto Attendant if not answered by any of the ringing stations. This is called Auto Attendant delayed ring. Figure 10-41 Built-in Auto Attendant Basic Call Sequences Built-in Auto Attendant Programming See Figures 10-41 and 10-42 for a comprehensive overview of built-in Auto Attendant (AA). ©Program 78 (61, 62, and 63): CO lines are assigned for built-in AA with this program. There is no limit to the number of lines that can be assigned for AA, and each line can be set for any or all of the ringing modes (DAY, DAY2, and NIGHT). See Programs 81~89 record sheet notes in the Strata DK Programming Manual. ©Programs 81~89: Assign stations to ring if AA callers do not dial or AA calls are not answered. Also, if not answered by a station set to ring during Immediate Ringing (or delay 2 ring), incoming calls can be set to ring built-in AA announcement ports on a Delayed Ringing basis. Call Is AnsweredCall Is Not Answered And Is Routed To Secondary AnnouncementCall Is Not Answered And Is Routed To Alternate StationsCall Is Not Answered And Is Routed Back To The Primary Announcement Caller Dials Auto Attendant CO Line Primary Announcement Greets Caller, Offers Dialing Options Caller Dials Option Caller Is Transferred To Dialed Option ABCDAuto Attendant Delayed Ring ? Station Answers Before Delay Timeout ? Ring Stations Per Program 81~89Yes No Yes Talk No Sequence:1693