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Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

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    							Hospitality Management Information System (HMIS)
    Installation
    Strata DK I&M    5/9915-25
    Substep A: Access the TelMon/HMISCS Screens
    Each time the HMIS program is started, a minimized button for each of the programs (i.e., 
    TelMon, HMISCS) appears on the desktop taskbar (shown below). By placing your cursor on a 
    button, context-sensitive help identifies the program as the SMDR Viewer (TelMon) or the Comm 
    Server (TTY) Viewer.
    ä
     To access the program screens
    ä
    Click on the desktop taskbar icon. The program screen (Comm Server Viewer, SMDR 
    Viewing) displays.
    Upon exiting the screens, the minimized buttons are removed from the taskbar, and the servers 
    continue to run in the background. To access the screens again, you must use the Setup Utility 
    screen (see “Restart HMIS SMDR and/or TTY Servers” on Page 15-65).
    Substep B: Check SMDR Settings
    1. From the SMDR 
    Viewing screen, 
    check the SMDR 
    settings on the screen 
    (see Figure 15-12 on 
    Page 15-21).SMDR settings for the DK424 should be:
    ©Port = COM2
    ©Baud Rate = 1200
    ©Bits/Parity = 8 Bits None
    ©SMDR Board = Board B
    ©Polling Interval = 2000 ms.
    2. If no changes are 
    necessary, click 
    Close. When the 
    TelMon View pop-up 
    box displays, click 
    Ye s
    ...or if you have a 
    change, click the 
    desired setting.
    3. Click Yes to make the 
    changeThe SMDR Processor screen displays (see Figure 15-12 on Page 
    15-21).
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    							Hospitality Management Information System (HMIS)
    Installation
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    Substep C: Check HMIS TTY Settings...or click No to 
    cancel the process. 
    When the TelMon 
    View pop-up box 
    displays, click OK.
    4. Select the new 
    setting, then click 
    Close.The SMDR Viewing screen displays.
    5. Click Close.
    6. Click Yes.
    1. From the Comm 
    Server Viewer screen, 
    double-click the area 
    to the right of Flush 
    Queue (see Figure 
    15-13 on Page 15-23).
    2. From the Comm 
    Server screen, click 
    Disconnect.Call capturing is discontinued.
    3. Click Comm Settings.
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    							Hospitality Management Information System (HMIS)
    Installation
    Strata DK I&M    5/9915-27
    Step 14: Program the Strata DK
    The HMIS controls outgoing calls by assigning the station to one of three LCR classes of service. 
    Outgoing calls are tracked and recorded using the DK’s SMDR data.
    Table 15-15 lists the Strata DK programs which must be configured for the HMIS integration with 
    the Strata DK systems to operate properly. See Strata DK HMIS LCR Programming on the next 
    page for additional LCR programming instructions.4. Click OK. The pop-up box disappears.
    5. Check the TTY 
    settings on the screen 
    and change, if 
    necessary.TTY settings for the DK424 should be:
    ©Port = COM1
    ©TTY = 1200
    ©Bits = 7 Bits
    ©Parity = Even
    ©Stop Bits = 1
    ©Polling Interval = 150 ms.
    6. Click Close. The Comm Server screen displays.
    7. Click Exit. The Comm Server Viewer screen displays.
    8. Click Exit.
    9. Click Yes.
    Table 15-15 Strata DK Program List 
    ProgramSettings
    Program 03Assign PIOU, PIOUS or RSIU PCBs to cabinet slots.
    Program 16Assign CO Line Groups or Dial 9.
    Program 45-1Define a dial plan for Toll Restriction.
    Program 50-1Set LED 01 and 04 ON to enable LCR.
    Program 50-2Set LCR home area code.
    Program 50-3Add the 411 and 911 as special codes.
    Program 50-4Add the long distance route plan: 08 for RCTUA, RCTUBA/BB and 16 
    for RCTUC/D, RCTUE/F.
    Program 50-5Enter 02 as the local call plan.
    Program 50-6Enter the LCR time-out value. 06 is recommended.
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    Installation
    15-28Strata DK I&M    5/99
    Strata DK HMIS LCR Programming
    The following LCR programs use the guidelines shown in Table 15-15. See Chapter 5 – Least Cost 
    Routing in the Strata DK Programming Manual
     for more detailed information.
    Program 50-1 LCR Parameters
    ä
    Set LED 01 and LED 04 to ON.
    Program 50-2 LCR Home Area Code
    äEnter the local area code. Example shown below.
    Program 51Enter LCR area codes. 
    Plan 01 includes home area code, 800, 888.
    Plan 08 includes long distance area codes.
    Plan 16 is used for RCTUC/D, E/F processors.
    Program 52Assign LCR office code exceptions for specified area code as needed.
    Program 53Enter LCR schedule assignments for LCR plan no. 01, 02, and 08/16. 
    Stations in groups 1, 2, and 3 are controlled by HMIS.
    Program 54LCR Route Definition Tables. Table defaults are acceptable.
    Program 55-0Delete PIC Code digits as needed.
    Program 55-1/55-2Assign PIC Code digits as needed.
    Program 56LCR Station Group Assignments for LCR plans 01, 02, and 08/16.
    Group 1: No restrictions
    Group 2: Local, 800, 888, 911only
    Group 3: Resident room in house dialing and 911 only
    Program 60-2Set SMDR threshold time to 0 for 1 second.
    Program 60-3Set SMDR output for 0 (outgoing calls only).
    Program 76-1Assign SMDR and TTY ports.
    LEDOnOff
    01 XEnable System LCR No LCR
    02Not Used Not Used
    03555 LDI Route per Program 50-4 Per Area Code Table
    04 XDial Tone After LCR Access Silent
    05Warning Tone Last Choice Route Number No Warning Tone
    10 XSilent
    1
    1. Strata DK Release 4.15 software only.
    Dial Tone after Completion of Dialing
    
    
    
    
      6SNU   +ROG  6SNU     +ROG 6SNU+ROG 6SNU+ROG
    Table 15-15 Strata DK Program List (continued)
    ProgramSettings
    DATA = Home (local) area Code 
    						
    							Hospitality Management Information System (HMIS)
    Installation
    Strata DK I&M    5/9915-29
    Programs 50-3 (1~5) LCR Special Codes
    ä
    Add special codes 411 and 911.
    Program 50-4 LCR Long Distance Information (LDI) Plan Number
    ä
    Enter 08 for RCTUA, RCTUBA/BB and 16 for RCTUC/D and RCTUE/F. 
    Program 50-5 LCR Local Call Plan Number
    ä
    Enter 02 as the local call plan.  
    Program 50-6 LCR Dial 0 (Zero) Time-out
    ä
    Enter the time-out value. Value 06 is recommended.
    Program 51 LCR Area Codes
    äEnter the LCR area codes.
    Plan 01 includes home area code, 800, 888. Plan 08 includes long distance area codes. Plan 16 is 
    used for RCTUC/D and RCTUE/F processors. The following table uses “714” as the example 
    home area code.
    SELECT =Special Code (4 Digits)Examples
    31 411
    32 911
    33
    34
    35
    
    
    
    
      6SNU   +ROG  6SNU    +ROG 6SNU+ROG 6SNU+ROG
    
    
    
    
      6SNU   +ROG  6SNU +ROG 6SNU+ROG 6SNU+ROG
    
    
    
    
      6SNU   +ROG  6SNU    +ROG 6SNU+ROG 6SNU+ROG
    LCR Plan:  01 LCR Plan:  02 LCR Plan:  08 LCR Plan: 
    Data = Area CodeData = Area CodeData = Area CodeData = Area Code
    714 000 713
    800 715 799
    888 801 887
    889 999
    DATA = LDI Route Plan 
    DATA = Local Call Plan
    DATA = Time-out Value 
    						
    							Hospitality Management Information System (HMIS)
    Installation
    15-30Strata DK I&M    5/99
    Program 52 LCR Office Code Exceptions for Specified Area Code
    ä
    Assign LCR office code exceptions as needed.
    Program 53 LCR Schedule Assignments for LCR Plans
    ä
    Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. 
    Stations in groups 1, 2, and 3 are controlled by HMIS. The following table shows you how to set 
    up Program 53 for the HMIS.
    Program 54 LCR Route Definition Tables
    ä
    Enter LCR Route Definition Tables. Table defaults are acceptable (shown below).
    Program 55-0 Delete Number of Digits from the Front of Dialed Number
    äDelete PIC Code digits as needed.
    Program 55-1 and 2 Add Digits Before and/or After the Dialed Number
    äAdd PIC Code digits as needed.
    LCR
    Plan
    01~16Sched.
    1~3
    Program 56
    LCR Station 
    Group
    (see legend 
    above)Program 54
    Route Definition #
     (see legend above)
    LCR
    Plan
    01~16Sched.
    1~3
    Program 56
    LCR Station 
    Group
    (see legend 
    above)Program 54
    Route Definition #
     (see legend above)
    1st
    Pick2nd 
    Pick3rd 
    Pick4th 
    Pick1st
    Pick2nd 
    Pick3rd 
    Pick4th 
    Pick
    01 1 1 1
         Guest Room with restricted calling
    21
         Guest Room local/800/888/911
    3
       Guest Room complete restriction/911 only
    41
       Hotel Administration (unrestricted)
    02 1 1 1
    21
    31
    41
    08 1 1 1
    2
    3
    41
    LCR
    Plan
    01~16Route 
    Definition # 
    (see legend 
    above)Program 16 
    CO Line 
    Group (see 
    legend above)Program 55
    Modified Digits
     (see legend above)LCR
    Plan
    01~16Route 
    Definition # 
    (see legend 
    above)Program 16 
    CO Line 
    Group (see 
    legend above)Program 55
    Modified Digits
     (see legend above)
    01 1 01 01
            Local
    02 1 01 01
            911
    08 1 01 01
            Long Distance
    Home 
    Area 
    Code
    Local 
    Call 
    Route/
    911
    Long 
    Distance 
    						
    							Hospitality Management Information System (HMIS)
    Installation
    Strata DK I&M    5/9915-31
    Program 56 LCR Station Group Assignments
    ä
    Enter LCR Station Group Assignments for LCR Plans 01, 02, and 08/16. Guidelines are 
    shown below.
    Step 15: Set up the Server Network
    The following section has step-by-step instructions to set up the server in a Windows peer-to-peer 
    network. For additional information on any of these procedures, see Microsoft Windows Help/
    Network.
    ä
    To set up the server
    LCR GroupEnables
    Guest Rooms01All calls to be dialed by rooms.
    02Local calls, 800/888, 911 only.
    03911 only.
    Administration 04As needed (most likely will be the same as Group 01).
    1. Double-click My 
    Computer, Control 
    Panel, and Network.The Configuration Tab should be selected.
    2. Verify that Client for 
    Microsoft Networks, 
    TCP/IP, and NetBEUI 
    are installed.If these components are not installed, proceed to Step 3, otherwise 
    go to Step 12.
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    Installation
    15-32Strata DK I&M    5/99
    3. Click Add.
    4. Highlight Service and 
    Microsoft.
    5. Click OK.
    6. Click Add.
    7. Highlight Protocol 
    and click Add.
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    Installation
    Strata DK I&M    5/9915-33
    8. Highlight Microsoft 
    and TCP/IP, then 
    click OK.
    9. Click Add.
    10. Click Protocol and 
    click Add.
    11. Highlight Microsoft 
    and NetBEUI, then 
    click OK.
    12. Click File and Print 
    Sharing.
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    Installation
    15-34Strata DK I&M    5/99
    ä
    To set up workgroup
    ä
    To activate sharing13. Ensure the boxes 
    shown at right are 
    checked.
    14. Click OK.
    1. Open Identification.
    2. Enter this computer 
    name: HMISSRV01.
    Note Make sure you enter a zero in the name.
    3. Enter this work 
    group: HMIS
    4. Enter this description: 
    HMIS SERVER
    5. Open Access Control. The share level access control should be selected.
    6. Click OK.
    7. Remove floppy disk 
    from drive A.
    8. Click OK to restart 
    the computer.
    9. If log in dialog box 
    appears, enter 
    HMISSRV01 for the 
    user name and leave 
    password blank.
    10. Click OK to log in.
    1. Double-click My 
    Computer.
    2. Right-click C: and 
    select Sharing from 
    the pop-up menu box.
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