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Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual
Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual
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Hospitality Management Information System (HMIS) Installation Strata DK I&M 5/9915-25 Substep A: Access the TelMon/HMISCS Screens Each time the HMIS program is started, a minimized button for each of the programs (i.e., TelMon, HMISCS) appears on the desktop taskbar (shown below). By placing your cursor on a button, context-sensitive help identifies the program as the SMDR Viewer (TelMon) or the Comm Server (TTY) Viewer. ä To access the program screens ä Click on the desktop taskbar icon. The program screen (Comm Server Viewer, SMDR Viewing) displays. Upon exiting the screens, the minimized buttons are removed from the taskbar, and the servers continue to run in the background. To access the screens again, you must use the Setup Utility screen (see “Restart HMIS SMDR and/or TTY Servers” on Page 15-65). Substep B: Check SMDR Settings 1. From the SMDR Viewing screen, check the SMDR settings on the screen (see Figure 15-12 on Page 15-21).SMDR settings for the DK424 should be: ©Port = COM2 ©Baud Rate = 1200 ©Bits/Parity = 8 Bits None ©SMDR Board = Board B ©Polling Interval = 2000 ms. 2. If no changes are necessary, click Close. When the TelMon View pop-up box displays, click Ye s ...or if you have a change, click the desired setting. 3. Click Yes to make the changeThe SMDR Processor screen displays (see Figure 15-12 on Page 15-21). 3092 3306 3299
Hospitality Management Information System (HMIS) Installation 15-26Strata DK I&M 5/99 Substep C: Check HMIS TTY Settings...or click No to cancel the process. When the TelMon View pop-up box displays, click OK. 4. Select the new setting, then click Close.The SMDR Viewing screen displays. 5. Click Close. 6. Click Yes. 1. From the Comm Server Viewer screen, double-click the area to the right of Flush Queue (see Figure 15-13 on Page 15-23). 2. From the Comm Server screen, click Disconnect.Call capturing is discontinued. 3. Click Comm Settings. 3300 3307 3308 3050
Hospitality Management Information System (HMIS) Installation Strata DK I&M 5/9915-27 Step 14: Program the Strata DK The HMIS controls outgoing calls by assigning the station to one of three LCR classes of service. Outgoing calls are tracked and recorded using the DK’s SMDR data. Table 15-15 lists the Strata DK programs which must be configured for the HMIS integration with the Strata DK systems to operate properly. See Strata DK HMIS LCR Programming on the next page for additional LCR programming instructions.4. Click OK. The pop-up box disappears. 5. Check the TTY settings on the screen and change, if necessary.TTY settings for the DK424 should be: ©Port = COM1 ©TTY = 1200 ©Bits = 7 Bits ©Parity = Even ©Stop Bits = 1 ©Polling Interval = 150 ms. 6. Click Close. The Comm Server screen displays. 7. Click Exit. The Comm Server Viewer screen displays. 8. Click Exit. 9. Click Yes. Table 15-15 Strata DK Program List ProgramSettings Program 03Assign PIOU, PIOUS or RSIU PCBs to cabinet slots. Program 16Assign CO Line Groups or Dial 9. Program 45-1Define a dial plan for Toll Restriction. Program 50-1Set LED 01 and 04 ON to enable LCR. Program 50-2Set LCR home area code. Program 50-3Add the 411 and 911 as special codes. Program 50-4Add the long distance route plan: 08 for RCTUA, RCTUBA/BB and 16 for RCTUC/D, RCTUE/F. Program 50-5Enter 02 as the local call plan. Program 50-6Enter the LCR time-out value. 06 is recommended. 3405
Hospitality Management Information System (HMIS) Installation 15-28Strata DK I&M 5/99 Strata DK HMIS LCR Programming The following LCR programs use the guidelines shown in Table 15-15. See Chapter 5 – Least Cost Routing in the Strata DK Programming Manual for more detailed information. Program 50-1 LCR Parameters ä Set LED 01 and LED 04 to ON. Program 50-2 LCR Home Area Code äEnter the local area code. Example shown below. Program 51Enter LCR area codes. Plan 01 includes home area code, 800, 888. Plan 08 includes long distance area codes. Plan 16 is used for RCTUC/D, E/F processors. Program 52Assign LCR office code exceptions for specified area code as needed. Program 53Enter LCR schedule assignments for LCR plan no. 01, 02, and 08/16. Stations in groups 1, 2, and 3 are controlled by HMIS. Program 54LCR Route Definition Tables. Table defaults are acceptable. Program 55-0Delete PIC Code digits as needed. Program 55-1/55-2Assign PIC Code digits as needed. Program 56LCR Station Group Assignments for LCR plans 01, 02, and 08/16. Group 1: No restrictions Group 2: Local, 800, 888, 911only Group 3: Resident room in house dialing and 911 only Program 60-2Set SMDR threshold time to 0 for 1 second. Program 60-3Set SMDR output for 0 (outgoing calls only). Program 76-1Assign SMDR and TTY ports. LEDOnOff 01 XEnable System LCR No LCR 02Not Used Not Used 03555 LDI Route per Program 50-4 Per Area Code Table 04 XDial Tone After LCR Access Silent 05Warning Tone Last Choice Route Number No Warning Tone 10 XSilent 1 1. Strata DK Release 4.15 software only. Dial Tone after Completion of Dialing 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG Table 15-15 Strata DK Program List (continued) ProgramSettings DATA = Home (local) area Code
Hospitality Management Information System (HMIS) Installation Strata DK I&M 5/9915-29 Programs 50-3 (1~5) LCR Special Codes ä Add special codes 411 and 911. Program 50-4 LCR Long Distance Information (LDI) Plan Number ä Enter 08 for RCTUA, RCTUBA/BB and 16 for RCTUC/D and RCTUE/F. Program 50-5 LCR Local Call Plan Number ä Enter 02 as the local call plan. Program 50-6 LCR Dial 0 (Zero) Time-out ä Enter the time-out value. Value 06 is recommended. Program 51 LCR Area Codes äEnter the LCR area codes. Plan 01 includes home area code, 800, 888. Plan 08 includes long distance area codes. Plan 16 is used for RCTUC/D and RCTUE/F processors. The following table uses “714” as the example home area code. SELECT =Special Code (4 Digits)Examples 31 411 32 911 33 34 35 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG 6SNU +ROG 6SNU +ROG 6SNU+ROG 6SNU+ROG LCR Plan: 01 LCR Plan: 02 LCR Plan: 08 LCR Plan: Data = Area CodeData = Area CodeData = Area CodeData = Area Code 714 000 713 800 715 799 888 801 887 889 999 DATA = LDI Route Plan DATA = Local Call Plan DATA = Time-out Value
Hospitality Management Information System (HMIS) Installation 15-30Strata DK I&M 5/99 Program 52 LCR Office Code Exceptions for Specified Area Code ä Assign LCR office code exceptions as needed. Program 53 LCR Schedule Assignments for LCR Plans ä Enter LCR schedule assignments for LCR plan 01, 02 and 08/16. Stations in groups 1, 2, and 3 are controlled by HMIS. The following table shows you how to set up Program 53 for the HMIS. Program 54 LCR Route Definition Tables ä Enter LCR Route Definition Tables. Table defaults are acceptable (shown below). Program 55-0 Delete Number of Digits from the Front of Dialed Number äDelete PIC Code digits as needed. Program 55-1 and 2 Add Digits Before and/or After the Dialed Number äAdd PIC Code digits as needed. LCR Plan 01~16Sched. 1~3 Program 56 LCR Station Group (see legend above)Program 54 Route Definition # (see legend above) LCR Plan 01~16Sched. 1~3 Program 56 LCR Station Group (see legend above)Program 54 Route Definition # (see legend above) 1st Pick2nd Pick3rd Pick4th Pick1st Pick2nd Pick3rd Pick4th Pick 01 1 1 1 Guest Room with restricted calling 21 Guest Room local/800/888/911 3 Guest Room complete restriction/911 only 41 Hotel Administration (unrestricted) 02 1 1 1 21 31 41 08 1 1 1 2 3 41 LCR Plan 01~16Route Definition # (see legend above)Program 16 CO Line Group (see legend above)Program 55 Modified Digits (see legend above)LCR Plan 01~16Route Definition # (see legend above)Program 16 CO Line Group (see legend above)Program 55 Modified Digits (see legend above) 01 1 01 01 Local 02 1 01 01 911 08 1 01 01 Long Distance Home Area Code Local Call Route/ 911 Long Distance
Hospitality Management Information System (HMIS) Installation Strata DK I&M 5/9915-31 Program 56 LCR Station Group Assignments ä Enter LCR Station Group Assignments for LCR Plans 01, 02, and 08/16. Guidelines are shown below. Step 15: Set up the Server Network The following section has step-by-step instructions to set up the server in a Windows peer-to-peer network. For additional information on any of these procedures, see Microsoft Windows Help/ Network. ä To set up the server LCR GroupEnables Guest Rooms01All calls to be dialed by rooms. 02Local calls, 800/888, 911 only. 03911 only. Administration 04As needed (most likely will be the same as Group 01). 1. Double-click My Computer, Control Panel, and Network.The Configuration Tab should be selected. 2. Verify that Client for Microsoft Networks, TCP/IP, and NetBEUI are installed.If these components are not installed, proceed to Step 3, otherwise go to Step 12. 4269
Hospitality Management Information System (HMIS) Installation 15-32Strata DK I&M 5/99 3. Click Add. 4. Highlight Service and Microsoft. 5. Click OK. 6. Click Add. 7. Highlight Protocol and click Add. 4270 4269
Hospitality Management Information System (HMIS) Installation Strata DK I&M 5/9915-33 8. Highlight Microsoft and TCP/IP, then click OK. 9. Click Add. 10. Click Protocol and click Add. 11. Highlight Microsoft and NetBEUI, then click OK. 12. Click File and Print Sharing. 4318 4319 4269
Hospitality Management Information System (HMIS) Installation 15-34Strata DK I&M 5/99 ä To set up workgroup ä To activate sharing13. Ensure the boxes shown at right are checked. 14. Click OK. 1. Open Identification. 2. Enter this computer name: HMISSRV01. Note Make sure you enter a zero in the name. 3. Enter this work group: HMIS 4. Enter this description: HMIS SERVER 5. Open Access Control. The share level access control should be selected. 6. Click OK. 7. Remove floppy disk from drive A. 8. Click OK to restart the computer. 9. If log in dialog box appears, enter HMISSRV01 for the user name and leave password blank. 10. Click OK to log in. 1. Double-click My Computer. 2. Right-click C: and select Sharing from the pop-up menu box. 4311 4312