Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

							Peripheral Installation
SMDR Printer/Call Accounting Device Options
Strata DK I&M    5/9910-39
Peripheral Installation
SMDR Programming
Program 03
©The SMDR output is provided by the PIOU or PIOUS with the lowest code assigned (41, 42, 
or 43).
©If using RSIU or RSIS PCB (DK424) in slot 11 for SMDR, set Program 03 code 49 for slot 11.
Notes
lWSIU (DK14) and TSIU (DK40i) do not require a Program 03 slot assignment.
lRSIU/RSIS (DK424) Program 76-1 code x2 overrides PIOU/PIOUS SMDR assignments and 
code 49 for RSIU/RSIS.
Program 60
©Item 1: Selects Caller ID, ANI and DNIS or Account Code to be sent out the SMDR Port.
©Item 2: Selects the minimum duration (1.0 or 10 seconds) of calls that will be registered by 
SMDR. Any call that lasts less than the set time will not be recorded.
©Item 3: Selects the records of outgoing calls or outgoing and incoming calls to be printed.
©Item 4: Selects the digit length of Account Codes (4 to 15 digits).
©Item 5: Allows only long distance call records to be printed.
©Item 6: DISA security code.
©Item 7: Credit card calling digit length.
Program 76
©If WSIU (DK14), TSIU (DK40i), or RSIU/RSIS (DK424) is used to interface to the SMDR 
device use Program 76 to make the appropriate WSIU, TSIU, RSIU/RSIS SMDR 
programming assignments.
SMDR Printer/Call Accounting Device Installation
1. Connect the interface cable and the PPTC or PPTC9 adapter from the WSIU (DK14), TSIU 
(DK40i), PIOU, PIOUS, RSIU/RSIS (DK424), or SMDR port to the SMDR printer or call 
accounting device DB25 or DB9 connector. (See Figure 10-21 and PIOU, PIOUS, RSIU, or 
RSIS TTY and SMDR Wiring in Chapter 8 – DK40i/DK424 Universal Slot PCB Wiring for 
more details.)
2. Set the PIOU or PIOUS SW1 switch to the appropriate bps rate WSIU (DK14), TSIU (DK40i) 
– 1200~9600 bps), (PIOU/PIOUS – 300 or 1200 bps, RSIU/RSIS (DK424) as determined by 
the baud rate of the printer or call accounting device (Program 76 set WSIU/TSIU, RSIU/RSIS 
bps rate). 
3. Set the printer or call accounting device to no parity/8-bits/one stop bit.
4. Use Program 60 to set the system for the required SMDR printer/call accounting device 
options (See the following section and the DK Strata Programming Manual).
NoteOnly the PIOU/PIOUS with the lowest code in Program 03 (41, 42, or 43) or RSIU/RSIS 
with Program 76-1 code X2 will provide the SMDR output. 
						

							Peripheral Installation
SMDR Printer/Call Accounting Device Options
10-40Strata DK I&M    5/99
Figure 10-21 PIOU/PIOUS SMDR Cable Connections
Basic Connection
3-pair
Modular
Cord (7 ft. max)
SMDR
Modular
Jack
Modular
Jack
Toshiba
PPTC1A-5M (25 pin), PPTC-25F, or PPTC9 (9-pin)
RS232, Modular AdapterDB25 or DB9
Plug
Basic Wiring
3
2
6
20
8
7
4 Jumper to 5RD
TD
DSR
DTR
CD
SG
RTS to CTS
50 ft. max
24 AWG Wire
Twisted Pair
Modularized
PPTC1A-5M Adapter
1
2
3
4
5
6to
to
to
to
to
to
6
5
4
3
2
1to
to
to
to
to
to
Data Format:
• ASCII
• 8-bits
• No parity
• 1-stop bitWSIU or 
TSIU or 
RSIU or 
RSIS or 
PIOU or
PIOUSPrinter
or Call
Accounting
Device DK14, DK40i or DK424
4305
PIOU, SMDR Jack
Modular Pin No.RS-232
Lead Name
DB25 Pin No. Modular Pin No. 
						

							Peripheral Installation
System Database Printout Using SMDR Port
Strata DK I&M    5/9910-41
Peripheral Installation
System Database Printout Using SMDR Port
If a printer is connected to the SMDR port, customer program information stored in the DK14, 
DK40i or DK424 RCTU RAM may be printed out for reference (see Figure 10-22).
Program 97
©Enables system program data to be printed via the SMDR port. See Program 97 record sheet.
Notes
lAn SMDR printer must be connected to the SMDR port to use the printout option selected by 
Program 97.
lCall record data is lost when program data is printed out with Program 97.
Figure 10-22 PIOU/PIOUS/RSIU/RSIS SMDR Port Data Dump Example
Program Number
Port Number
1
1
1
1
1
1
1
0
0
0
0
1 1
1
1
1
1
2
0
0
0
0
2 1
1
1
1
1
0
0
0
0
1 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 8
1
1
1
1
8
8
0
0
0
0
8 9
1
1
1
1
9
9
0
0
0
0
9 1
1
1
1
2
0
0
0
0
2 1
1
1
1
1
0
0
0
0
1 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 6
1
1
1
1
6
6
0
0
0
0
6 1
1
1
1
1
3
1
0
0
0
0
3 1
1
1
1
1
0
0
0
0
1 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 1
1
1
1
0
0
0
0 4
1
1
1
1
4
4
0
0
0
0
4 5
1
1
1
5
0
0
0 2
1
1
1
2
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 2
1
1
1
2
0
0
0 3
1
1
1
3
0
0
0 3
1
1
1
3
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 1
1
1
0
0
0 0
1
1
1
0
0
0
02 3 4
1 2 3 412
12 13
13 7
1
1
1
1
7
7
0
0
0
0
7 14
14 81 000
81 001-249
## END OF PRINT ## 
1: SELECT (LED ON)
CO Line Numbers
Lines 41 ~ 80Lines 81 ~ 120
CO Line Numbers
## System Programming ##
1523 
						

							Peripheral Installation
Voice Mail Options
10-42Strata DK I&M    5/99
Voice Mail Options
Strata DK systems can support a Toshiba Stratagy, Stratagy DK, VP or customer-supplied voice 
mail system.
Voice mail systems connect to standard telephone circuits (QSTU2, KSTU2, RSTU2, RDSU/
RSTS, PSTU or PESU). The number of circuits required by each device depends on the 
customer’s voice mail requirements, such as the number of voice mail users. To support voice 
mail, DK14 KSU must have QCRU3 installed, DK40i KSU must have K4RCU3 or K5RCU 
installed and a DK424 RCTU must have an RRCS installed. 
Voice mail integration is provided by Strata in-band tones and/or on DK424 (only) the Simplified 
Message Desk Interface (SMDI) output of the PIOU, PIOUS, RSSU, RSIU, or RSIS SMDI port.
The PIOU/PIOUS/RSSU must be set with Program 03, code 43 or for RSIU/RSIS Program 03, 
code 49 and Program 76-1 with code x4 to provide SMDI output. See the SMDI 
section for more 
details about SMDI installation and operation.
Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems
Strata DK systems are designed to support the full range of features offered by the Toshiba 
Stratagy and/or VP systems. It provides various call routing, message handling, and information 
management features, including:
©Auto Attendant 
©Call Forward to Voice Mailbox
©Message Waiting Indication
©Voice Mail Control from Digital and Electronic Telephones
©System Monitoring
©Feature Integration
A block diagram of voice mail-to-QSTU2, KSTU2, -RSTU2, -RDSU/RSTS, or -PESU connection 
is shown in Figure 10-23, “Voice Mail Block Diagram”.
NoteThe RRCS must be installed on the RCTU and K4RCU3 must be installed on the DK14 
KSU or DK40i Base KSU to allow VM DTMF dialing.
For installation procedures, see:
©Chapter 1 – DK14 Installation for QSTU2
©Chapter 3 – DK40i Installation for KSTU2
©Chapter 7 – DK40i/DK424 Universal Slot PCBs for RSTU2, RDSU/RSTS, and PESU 
						

							Peripheral Installation
Voice Mail Options
Strata DK I&M    5/9910-43
Peripheral Installation
Figure 10-23 Voice Mail Block Diagram
Toshiba Stratagy, Stratagy DK, or Toshiba VP Programming
Some features of Strata DK system programming were designed for Toshiba Stratagy, Stratagy DK 
or VP systems, and do not necessarily apply to customer-supplied voice mail messaging systems. 
These programming features are:
Answer (A) Tone
The Strata DK stations send an answer tone to Stratagy or VP when the station answers a VP or 
Stratagy call.
Disconnect (D) Tone
The Strata DK stations send a disconnect tone to Stratagy or VP when the station hangs up while 
connected to Stratagy or VP. [(D Tone is also sent to release the Stratagy or VP/Auto Attendant 
port when an outside loop start CO line caller hangs-up and the CO provides a Calling Party 
Control (CPC) or Auto Release (AR) disconnect signal per Program 15-0 and 15-3. Ground start 
CO lines will send “D” tone to VM ports anytime an outside caller hangs up.]
Notes
lD Tone will not operate in all areas, because some COs fail to provide the CPC or AR signal 
on loop start lines.
lBoth A and D Tones provide more efficient Stratagy or VP port use. Always enable these 
options. Both options are enabled by accessing Program 31, and setting LED 15 ON.
lThe CPC or AR signal of some COs is not reliable and may occur during a CO line voice 
connection, causing the call to disconnect. If this occurs, disable CPC /AR Hold and CPC/AR 
Voice Mail calls on all CO loop start lines with Programs 15-0 and 15-3. 
MDFVoice Mail
Machine
25-Pin Cable
(8 circuits per PSTU/RSTU,
2 or 4 circuits per RDSU/RSTS
2 circuits per PESU,
4 circuits per KSTU2)Standard Telephone
Circuit Tip & Ring
(1 Pair PerVM Port)
QSTU2 (DK14), 
KSTU2 (DK40i)
RSTU2/RSTU/PSTU 
(CKT 1~8)
or
PESU (CKT 1 & 2)
or
RDSU/RSTS
(CKT 1~4)
RCTU
RRCS 4, 8, or 12
DK14/DK40i
Base KSU
QRCU3 or 
K4RCU3
4306 
						

							Peripheral Installation
Voice Mail Options
10-44Strata DK I&M    5/99
Recall (B) Tone
Stations send a recall (B) tone to Stratagy or VP whenever Stratagy or VP answers a transfer 
(camp-on) recall from stations that did not answer a Stratagy or VP blind transfer. (The B tone 
notifies Stratagy or VP that the call is a recall and not a new call, allowing Stratagy or VP to 
respond with the appropriate greeting.) For this feature to operate, QSTU2, KSTU2, RSTU2, 
RDSU/RSTS, PSTU or PESU voice mail ports must have LEDs 19 and 20 turned ON in Program 
31. 
See “General Voice Mail (Standard Telephone Port) Programming” below for more information.
Customer-supplied Voice Mail Messaging Systems
Strata DK systems are designed to support a wide range of customer-supplied voice mail 
messaging systems. Depending on the voice mail system used, some of the features available with 
Toshiba Stratagy or VP (See “Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems” on 
Page 10-42) may be available with the customer-supplied system.
General Voice Mail (Standard Telephone Port) Programming
Voice mail (VM) QSTU2, KSTU2, RSTU2, RDSU/RSTS, PSTU or PESU port programming is 
accomplished using Programs 31 and 10-2. (See Strata DK Programming Manual for more 
details.) VM programming features are as follows:
VM Groups
This feature groups VM QSTU2, KSTU2, RSTU2, RDSU/RSTS, PSTU or PESU ports together so 
that message waiting set/cancel signals appear to originate from the lowest port in the VM group. 
All VM ports connected to a particular VM machine should be set in the same VM group (Program 
31, LEDs 05~08). The same ports set in the Program 31 VM group should also be set in the 
designated VM Distributed Hunt Group in Program *40.
Message Waiting (MW) Set/Cancel
If the VM machine has the ability to dial a code and the appropriate station numbers to set or 
cancel the message waiting LEDs on digital and electronic telephones, you can use Program 10-2, 
LED 04 to instruct the VM machine to set or cancel a MW LED. See the Strata DK Programming 
Manual for more information.
NoteOnly dial codes  and  are set in the VM device configuration; the VM device dials 
the station number automatically to set/cancel the MW LED. 
No Conference VM
Prevents undesired three-party connections during VM call transfers. All VM ports should be set 
for No Conference (Program 31, LED 09).
Privacy Override Deny
Prevents stations from overriding (breaking in) in-progress VM calls (Program 31, LED 18).
End-to-End Signaling
Enables VM port DTMF operation. All VM ports should be set for end-to-end signaling (Program 
31, LED 17).
NoteThe RRCS -4, -8, or -12 must be installed on the DK40i or DK424 RCTU to enable End-
to-End Signaling. 
						

							Peripheral Installation
Voice Mail Options
Strata DK I&M    5/9910-45
Peripheral Installation
Receive Auto Call Forward ID Codes
Provides auto digits from call forwarded stations to direct callers to station mailboxes. All VM 
ports should be set to receive auto ID code (Program 31, LED 16).
Voice Mail Program Checklist
Prior to Programming
Set Toshiba VP Maintenance Menu system parameters to “D” = Strata DK (any model). See 
Toshiba Stratagy, Stratagy DK, or VP documentation for other parameter settings.
Programming Strata DK for Voice Mail
©Program 92: Initialization clears voice mail auto dial codes.
©Program 03: Verifies that a RRCS is installed on the RCTU, K4RCU3 or K5RC4 is installed 
on the DK40i KSU, or the QRCU3 is installed in the DK14 to enable the VM device to send 
DTMF tones. Also sets PIOU, PIOUS (code 43) or RSIU/RSIS (code 49) to enable the SMDI 
port (see Program 76 if installing RSIU or RSIS SMDI port).
©Program 04: Assigns station Intercom or Directory numbers [DN] to VM ports (initialized 
numbers recommended).
©Program 05: First digit of special codes  and  (initialized numbers recommended).
©Program *09: Sets DID extensions to ring VM Auto Attendant Ports if Program 71 is not used.
©Program 10-1: If the system is first set for voice, program the VM device to dial the suffix “1” 
after station numbers.
©Program 10-2: If LED 04 ON for set/cancel operation and LED 06 ON for the VM to detect 80 
millisecond tones. Also set DTMF Tone return or No DTMF return options (LED 11 and 20).
©Program 10-3: Sets SMDI options.
©Program 13: If the VM device is the message center, set the lowest standard telephone port in 
the Program 31 VM group as the message center.
©Program 31: Turn LEDs 04, and 15~20 ON, and LED 05, 06, 07 or 08 ON for the QSTU2, 
KSTU2, RSTU2, RDSU/RSTS, or PESU ports that are connected to the Toshiba VP and 
Stratagy VM ports. Turn LED 09 ON for VM Auto Attendant “Supervised Transfer” 
operation; turn LED 09 OFF for VM Auto Attendant “blind transfer” operation and/or VM 
two CO-line tandem connection with release 3.2. Do not set these options for telephone station 
ports.
NoteA, D, and B Tones should be enabled only for VM devices that respond to these tones.
©Program *32: Sets lowest standard telephone port if the Program 31 VM group as message 
center for stations using VM.
©Program 33: Sets the QSTU2, KSTU2, RSTU2, RDSU/RSTS, and PESU ports that are 
connected to the VM ports to a hunting sequence, starting with the lowest port hunting to the 
next highest port, etc. The last hunt should be to an attendant station. Only use Program 33 if 
you ar not using Program  *40 to set up a VMDA group.
©Program *34: Turns OFF LED 01 to disable camp-on BOV tone to a VM port.
©Program 35: LEDs 01 and 02 must be ON for stations to receive the message waiting 
indication (flashing LED) from a VM device. This program also turns ON LED 03 for 
standard telephone ports that must support standard telephone message waiting lamps. It is  
						

							Peripheral Installation
Voice Mail Options
10-46Strata DK I&M    5/99
advisable to turn Busy Station Transfer (LED 20) ON for all VM/Auto Attendant ports, and to 
turn Busy Station Ringing (LED 19) ON for all stations that must never be detected as busy 
when called by the VM/Auto Attendant port. Also turn LED 03 OFF to disable standard 
telephone MW signal to VM ports.
©Program 36: Sets Fixed Call Forward to VM [DN] per customer requirements.
©Program 37: Sets the transfer recall timer for the VM ports to 11~999 seconds minimum to 
allow Call Forward-No Answer to work on VM transferred calls. Station users can 
individually set CF-NA ring time from 8~60 seconds.
©Program 39: Sets the VM-related buttons on the digital and electronic telephones that will be 
used to communicate with the VM device.
©Program *40: Sets VM standard ports into a Distributed Hunt Group (same ports set as 
Program 31 VM group). 
©Program 71 (1-3): Sets tie/DID/DNIS extensions to ring VM Auto Attendant Ports if Program 
*09 is not used.
©Program 71-4: Sets the DNIS VM ID code (for Inband Integration only, not SMDI).
©Program 76: Sets RSIU RSIS or TSIU SMDI port.
©Programs 81~89: Verifies that the ringing assignments to the VM devices are set per customer 
requirements.
©Programs 16, 40, 41, 45~48 and 50~56: Verifies that outgoing CO line access is allowed on 
VM ports to allow the VM beeper notification feature to operate.
Voice Mail System Installation 
1. Ensure that the QSTU2, KSTU2, RSTU2, RDSU/RSTS, PSTU or PESU PCB is installed in 
the system per Chapter 7 – DK40i/DK424 Universal Slot PCBs.
2. Connect the VM system to the selected KSTU2, RDSU/RSTS, RSTU2, PSTU or PESU 
standard telephone port. (See Chapter 8 – DK40i/DK424 Universal Slot PCB Wiring Chapter 
3 – DK40i Installation or Chapter 1 – DK14 Installation.)
3. Program the Strata DK system for the required VM features. (See “Toshiba Stratagy, Stratagy 
DK, or VP Voice Messaging Systems” on Page 10-42, paragraph 3 and “General Voice Mail 
(Standard Telephone Port) Programming” on Page 10-44.)
4. For DK424, ensure that an RRCS -4, -8 or -12 is installed on the RCTU, and verify that the 
RCTU code in Program 03 is for RRCS operation.
...or
For DK40i, K4RU3 is installed on the KSU.
For DK14, QRCU is installed.
5. Perform additional VM system programming as applicable (See customer-supplied 
installation/programming manuals).
NoteSome VM devices may ring trip when called; in this case, set the square-wave ring voltage 
jumper to L (low position) on the PSTU2, KSTU2, PESU or PSTU2 PCB connected to the 
VM device. This is not necessary on RSTU2 and RDSU/RSTS PCBs because they have a 
sine-wave ring generator. 
						

							Peripheral Installation
PC/Data Communications Interface Units
Strata DK I&M    5/9910-47
Peripheral Installation
PC/Data Communications Interface Units
The Strata DK supports two types of Data Interface Units (DIUs) that enable digital telephone 
users to simultaneously transmit and receive data on the same digital station port and wire pair 
while communicating on a voice call.
One unit, called the integrated DIU (RCPI-DI, PDIU-DI/PDIU-DI2), becomes part of the digital 
telephone, replacing the telephone’s base; the other unit, is a small self-contained unit called the 
stand-alone DIU (PDIU-DS). Each RPCI or PDIU is powered by the digital port to which it is 
connected (see Figure 8-3 on Page 8-4 for wiring requirements). 
The RPCI-DI can operate in two modes: Telephony Application Program Interface Mode (TAPI) 
or Data Communication mode. The RCPI operating mode is controlled by the PC connected to the 
RPCI-DI. This section only covers the RCPI-DI data communications mode. See the PC/DIU User 
Guide for information on changing the RPCI-DI mode.
Notes
l“Digital Ports” include the PDKU and RDSU digital station ports.
l2000-series digital telephones require RPCI-DI or PDIU-DI2 and 1000-series telephones 
require PDIU-DI and are not compatible with RPCI-DI or PDIU-DI2.
Both RPCIs and DIUs can be connected to standard Electronic Industries Association (EIA) RS-
232 asynchronous serial data devices. EIA devices are divided into two categories: data 
communication equipment (DCE) and data terminal equipment (DTE). Common DCE devices are 
modems and some printers; common DTE devices are personal computers, ASCII terminals, and 
some printers.
The RPCI-DI and PDIU-DI operate like a DCE and connect directly to DTE devices using 
standard RS-232 cables. Depending on how its internal jumper plugs are configured, the PDIU-DS 
can either operate like a DTE and connect to DCE devices; or operate like a DCE device and 
connect to DTE devices. In most applications, DTE and DCE devices exchange data between each 
other via the standard RS-232 cable connection. 
When in the data communications modes, RPCIs and DIUs can function with DCE and DTE 
devices at data speeds of up to 19.2 kbps. However, keyboard dialing using AT commands (from a 
PC or terminal connected to a RPCI or DIU) is limited to 9600 bps. RPCI or DIU data 
transmission speed is set by the first AT command that the RPCI or DIU receives once it is in the 
command state; if manual dialing or receiving calls in the auto answer (default) mode, the 
transmission speed is transparent and can be up to 19.2 kps.
Important!To use the RPCI-DI, PDIU-DI or PDIU-DS with AT commands, communications 
software or a PC program that performs terminal emulation must be used. AT 
commands cannot be issued from the computer’s operating system prompt. 
						

							Peripheral Installation
PC/Data Communications Interface Units
10-48Strata DK I&M    5/99
RPCI-DI Dual Mode
RPCI-DI can operate in the data communication or Telephone Application Program Interface 
(TAPI) mode.
©When in the Data Command mode, send the HEX (fØ), enter ALT (Hold) + 240 to the RPCI to 
switch it to the Data Communications mode. (Unplugging the telephone cord and then 
reconnecting it also resets the RPCI to the Data Communications mode.)
©When in the TAPI mode, send (ATCØ) to the RPCI to switch it to the Data Command mode. 
In the TAPI mode, a constant stream of data is sent from the RPCI to the PC COM port.
©RPCI-DI mode switching should be performed automatically by the application programs 
running on the PC connected to the RPCI-DI.
(See Chapter  13 – Computer Telephony Integration for instructions on configuring your PC for 
TAPI software.)
Common DIU Connections 
The block diagram in Figure 10-24 illustrates common RPCI and DIU data communications 
connections. In this example, RPCI-DIs or PDIU-DIs are connected to PCs (PC1 and PC2), and 
PDIU-DSs are connected to a serial printer and modems. PC users can transfer files internally, 
print files on the same printer, and access the modem pool to send/receive data to/from an external 
personal computer or dial up data service.
To access these devices, a data call connection must be established between the RPCIs and DIUs. 
This is accomplished by dialing the destination DIU from a digital telephone dial pad or from a PC 
keyboard using standard AT dial commands. RPCI-DIs and PDIU-DIs share the same intercom or 
[PDN]/ports with the digital telephone to which they are connected, while PDIU-DSs have their 
own. The intercom and data call LEDs on the digital telephone initiates a voice or data call, 
respectively. When dialing from a keyboard with AT commands, ATD
 is typed for voice calls, and 
ATDD
 for data calls.
Installation instructions for these devices are provided, starting from “RPCI-DI, PDIU-DI, PDIU-
DS SW1 DIP Switch Information” on Page 10-60 through “PDIU-DS Disassembly and 
Assembly” on Page 10-65. Call paths and scenarios for five types of data test calls are provided in 
“RPCI-DI/PDIU-DI/PDIU-DS Data Communication Installation Tests” on Page 10-66, paragraph 
2 through paragraph 6. Step-by-step data calling procedures are provided in the PC/Data Interface 
User Guide
.