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Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
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SECTION MITL9109-094-320-NA dCHART 5-5 SERIAL CALL StepActionVerify 1Station “A” lifts handset,Incoming trunk call appears at Attendant Console (see accesses an outgoingChart 5-l). SERIAL CALL softkey is displayed. trunk, then accejses an incoming trunk. 2Press SERIAL CALL sof-tkey. SRC display shows incoming trunk data and SER status flag. 3Attendant dials station “B”Station “B” rings. Station “A” receives Ringback Tone. directory number, thenAttendant Console returns to idle condition. presses RELEASE. 4Station “B” lifts handset.Station “A” and station “B” are connected together. 5Station “B” sets handsetStation “A” receives Ringback Tone. Attendant Console on-hook.rings. RECALL softkey is displayed. 6Attendant presses ANSWER Station “A” and Attendant Console are connected. SRC key, or RECALL softkey.display shows incoming trunk data and SER status flag. SERIAL CALL softkey is displayed. 7Attendant presses SERIALSER status flag is removed from SRC display. SERIAL CALL CALL softkey.sof-tkey remains displayed. 8Repeat Steps 3 through 5.Incoming trunk call does not recall to Attendant Console. 9Set handsets on-hook.Test completed. CHART 5-6 ATTENDANT-CONTROLLED CONFERENCE StepActionVerify 1Attendant dials station “A” See Chart 5-2. directory number. 2Attendant dials station “B”The DST display is highlighted and station “B” data directory number, andappears. SOURCE and CONF softkeys are displayed. station “B” answers. 3Attendant presses theAttendant, station “A” and station “B” are connected CONF softkey.together. Both SRC and DST displays are highlighted. SOURCE and DEST softkeys are displayed. 4Attendant presses theAttendant is removed from conference. Attendant Console RELEASE key.returns to idle condition. Station “A” and station “B”remain connected together. 5Set handsets on-hook.Test completed. Page 76
System Test Procedures CHART 5-7 ABBREVIATED DIAL Part 1 -Programming Abbreviated Dial Numbers 1Press the FUNCTION key.Softkey prompts change. SRC and DST displays blank. 2Press ATT FUNCTIONSoftkey prompts change. softkey (F2). 3Press ABBR DIAL softkeyLCD responds by displaying the message: Enter Index m-Number:- 4Enter Abbreviated DialDigits are displayed as they are entered from telephony Entry Number (000-999).keypad. The -key can be used to back up to and clear incorrect entries. ENTER softkey is displayed (F2). 5Press ENTER softkey (F2).LCD responds by displaying entry number and the message: Dial Number:- Note: If a dial number is already applied to the entered Abbreviated Dial entry number, the dial number is displayed against the entry number in the format: 000 = 1234 6Enter Dial Number.Digits are displayed as they are entered from the telephony keypad. SET softkey is displayed (F2). 7Press SET softkey (F2).LCD responds by displaying the message: Enter index Number:- 8Repeat Steps 4 and 5,Number entered in Step 6 is displayed against entry using same Entry Number.number. 9Press EXIT softkey (Fl).LCD responds by returning to Call Processing mode idle condition. Part 1 completed. Part 2 - Testing operation of Abbreviated Dial 1Attendant dials Abbreviated Dialed digits are displayed in DST display area. Display Dial Feature Access Codeupdates and shows actual number being rung. Ringbackand Entry Number.Tone or Busy Tone returned. ANSWER LED is on. 2Press RELEASE.Test completed. Page 77
SECTION MITL9109-094-320-NACHART 5-8 DO NOT DISTURB StepActionVerify 1Attendant dials station “A” See Chart 5-2. directory number. 2Station “A” lifts handset.Station “A” and Attendant Console are connected. DST display shows station “A” data. NO DTSTB softkey is displayed. 3Attendant presses F6 (NODND status flag appears in DST display. (Do Not Disturb is DTSTB softkey). enabled.) 4Attendant presses F6 (NODND status flag removed in DST display. (Do Not Disturb DTSTB softkey).is disabled.) 5Press RELEASE.Station “A” and Attendant are disconnected. Attendant Console returns to idle condition. 6Set handsets on-hook. 7Press FUNCTION key.Function softkeys are displayed. 8Press ATT FUNCTIONSoftkey prompts change. softkey. 9Press STATIONS softkey.LCD responds by displaying message: Enter Extension Number:- 10Dial station “A” directoryDigits appear on LCD as they are dialed. NO DTSTB number. softkey is displayed. 11Press NO DTSTB softkey.DND status flag is displayed for station “A”. 12Station “B” dials station “A” Station “B” receives Reorder Tone. directory number. 13Attendant presses NO DTSTB softkey.DND status flag is removed for station “A”. 14Repeat Step 12.Station “B” receives Ringback Tone. Station “A” rings. 15Set handsets on-hook.Ringing removed from station “A”. 16Press EXIT softkey.Attendant Console display returns to idle condition. Test completed. Page 78
System Test Procedures CHART 5-9OVERRIDE StepActionVerify 1Enable Do Not Disturb onSee Chart 5-8. station “A”. 2Attendant dials station “A”Reorder Tone returned. DST display shows DND status directory number.flag for station “A”. 3Press OVERRIDE softkey.Ringback Tone returned. Station “A” rings. 4Station “A” lifts handset.Station “A“ and Attendant Console are connected. 5Press RELEASE.Station “A” and Attendant Console are disconnected. Attendant Console display returns to idle condition. 6Set handsets on-hook.Test completed. Page 79
SECTION MITL9109-094-320-NACHART 5-10 FLEXIBLE NIGHT SERVICE StepActionVerify 1Press FUNCTION key.Function softkeys are displayed. 2Press ATT FUNCTIONSoftkey prompts change. softkey. 3Press MORE... sof-tkey.Softkey prompts change. 4Press FLEX NIGHT softkey.LCD responds by displaying the message: Enter Trunk Number:- 5Enter digits of trunkDigits are displayed as they are entered from the number.telephony keypad. 6Press either the NIGHT 1 LCD responds by displaying trunk data, and the message: or NIGHT 2 softkey.Currently to:XXXX Forward to:-where XXXX is the Night Service extension number for the given trunk. 7Enter the extension number Digits are displayed as they are entered. After last digit is to which the selected trunk entered, SET and EXIT softkeys are displayed. is to be forwarded. 8Press SET softkey.LCD display returns to idle condition. 9Press FUNCTION key andAttendant Console shows NIGHT 1 or NIGHT 2. NIGHT 1 or NIGHT 2 softkey (whichever was selected in Step 6). 10Access the trunk numberExtension number selected in Step 7 rings. Ringback Tone selected in Step 5.returned on trunk. 11Rung extension lifts Extension and trunk are connected. handset. 12Set handsets on-hook.Test completed. Page 80
System Test ProceduresteD IActionCHART 5-11 TRUNK BUSY OUT OPERATIONIVerify 1Press the FUNCTION key.Function softkeys displayed. 2Pre::s ATT FUNCTIONSoftkey prompts change. softkey. 3Press TRUNKS softkey.LCD responds by displaying the message: Enter Trunk Number:- 4Enter trunk number digits.Softkey prompts change. Digits appear as they are entered from telephony keypad. 5Press BUSY OUT softkey.Trunk data is displayed on LCD. IDLE status flag appears, and SET softkey appears. 6Press SET softkey.Display returns to idle console condition. 7Access trunk selected inReorder Tone returned. Trunk data is displayed on LCD. Step 4. 8Release trunk by pressingTrunk is released. RELEASE key. 9Repeat steps 1 through 5.As in Step 5, but CLEAR softkey is displayed. 10Press CLEAR softkey.Display returns to idle console condition. 11Access trunk selected inTrunk is seized. Dial Tone returned. step 4. 12Press RELEASE key.Trunk is released. Test completed. Page 81
SECTION MITLSI 09-094-320-NACHART 5-12 MESSAGE WAITING StepActionVerify 1Attendant dials station “A”Station “A” rings. Attendant Console receives ringbackdirectory number.tone. DST display shows station “A” data. MSG WAITING softkey is displayed. 2Press MSG WAITINGMSW status flag appears against station “A” data. softkey. 3Press RELEASE.Attendant Console returns to idle condition. After a delay station “A” receives three bursts of ringing, indicating there is a message waiting. 4Station “A” dials AttendantCall appears at Attendant Console. Station “A” receives Console Access Code. Ringback Tone. INTERNAL softkey is displayed. 5Press INTERNAL softkey or Station “A” is connected to Attendant Console. Attendant ANSWER key.Console shows station “A” as the source (SRC) and displays station “A” data. MSW status flag is displayed. MSG WAITING softkey is displayed. 6Press MSG WAITINGMSW status flag is removed. softkey. 7Press RELEASE.Attendant Console and station “A” are disconnected. Attendant Console display returns to idle condition. 8Set handsets on-hook.Station “A” does not ring (no message waiting). Test completed. Page 82
System Test Procedures CHART 5-13 ATTENDANT CALL FORWARDINGStepActionVerify 1Press FUNCTION key.Function softkeys are displayed. 2Press ATT FUNCTIONSoftkey prompts change. softkey. 3Press STATIONS softkey.LCD display responds by displaying the message: Enter Extension Number:- 4Enter station “A” directoryDigits appear on LCD as they are entered from telephony number.keypad. CALL FWD softkey is displayed. 5Press CALL FWD softkey.Softkey prompts change. LCD displays message: 1Currently not set Forward to:- 6Dial station “B” directoryDigits appear on LCD display as they are dialed. Softkeynumber.prompts change. 7Select Call Forwarding type Attendant Console display returns to idle condition. by pressing the appropriate softkey (e.g., ALWAYS). 8Ensure station “A” is in appropriate state (on-hook or off-hook) for type of Call Forwarding selected in Step 7. 9Attendant dials station “A”DST display shows station “B” directory number and directory number.message: Fwd From XXXX (where XXXX is station “A” directory number). Station “B” rings. Attendant Console receives Ringback Tone. 10Press RELEASE.Station “B” stops ringing. Ringback Tone removed from Attendant Console. 11Repeat Steps 1 through 5.Station “A” data is displayed. LCD displays message: Currently to XXXX Forward to:-where XXXX is station “B” directory number. Go to Step 12. Page 83
SECTION MITL9109-094-320-NACHART 5-13 (CONT’D) ATTENDANT CALL FORWARDING StepActionVerify 12Press CANCEL softkey.LCD display returns to idle condition. (Call Forwarding is canceled at station “A”.) 13Repeat Step 9.Station “A” rings. Attendant Console receives RingbackTone. Station “A” appears as DST. 14Press RELEASE.Station “A” stops ringing. Ringback Tone removed from Attendant Console. Attendant Console display returns to idle condition. 15Repeat Steps 1 through 5.Call Forwarding is enabled for station “A”. 16Repeat Steps 1 through 7,Call Forwarding is enabled for station “B”. forwarding station “B” to station “C” directory number. 17Press FUNCTION and theCall Forwarding is canceled for all stations. Attendant following softkeys: ATTConsole returns to idle condition. FUNCTION, MORE..., CAN ALL FWD 18 19Dial station “A” directory number. Press RELEASE.Station “A” rings. Ringback Tone returned to Attendant Console.Station “A” stops ringing. Ringback Tone removed from Attendant Console. 20 21Dial station “B” directory number.Press RELEASE.Station “B” rings. Ringback Tone returned to Attendant Console. Station “B” stops ringing. Ringback Tone removed from Attendant Console. 22Set handsets on-hook.Test completed. Page 84
System Test Procedures CHART 5-14 ATTENDANT STATION BUSY-OUTStepAction Verify 1Press the FUNCTION key.Function softkeys are displayed. 2Press ATT FUNCTIONSoftkey prompts change. softkey. 3Press STATIONS softkey.Attendant Console LCD displays the message: Enter Extension Number:- 4Enter station “A” directoryDigits are displayed on LCD display as they are entered number.from telephony keypad. BUSY OUT softkey is displayed. 5Press BUSY OUT softkey.SET softkey is displayed. 6Press SET softkey.Attendant Console LCD display returns to idle condition. 9Station “B” lifts handset Station “B” receives Reorder Tone. Station “A” does not and dials station “A”ring. directory number. 8Station “B” sets handset on-hook. 9Attendant dials station “A” directory number. .DST display shows station “A” data and BSY OUT status flag. Attendant Console receives Reorder Tone. 10Press RELEASE.Attendant Console returns to idle condition. 11Repeat Steps 1 through 5.CLEAR softkey is displayed. 12Press CLEAR softkey.Attendant Console returns to idle condition. 13Repeat Step 9.Station “A” rings. Station “B” receives Ringback Tone. 14Station “A” lifts handset.Stations “A” and “B” are connected together. 15Set handsets on-hook.Test completed. Page 85