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Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
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SECTION MITL9109-094-320-NACHART 4-16 HUNT GROUPS (TERMINAL) Note:Stations “A”,“B” and “C” are assumed to be in a terminal hunt group, in the indicated order.StepActionVerify /- Part 1- Testing Hunt Group Operation. 1Station “D” lifts handset.Dial Tone returned. 2Station “D” dials HuntStation “A” rings. Station “D” receives Ringback Tone. Group Access Code. 3Station “A” answers.Stations “A” and “D” are connected, 4Set handsets on-hook. 5Repeat Steps 1 through 3.As above. 6Set all handsets on-hook.Part 1 completed. Part 2 - Testing that hunting goes beyond first station. 1Station “A” lifts handset.Dial Tone returned. 2Station “D” lifts handsetStation “B” rings. Station “D” receives Ringback Tone. and dials Hunt Group Access Code. 3Station “B” lifts handset.Station “B” and station “D” are connected together. 4Set handsets on-hook.Part 2 completed. Part 3 -Testing Hunt Group for unwanted members. 1Stations “A” through “C” lift Stations “A” through “C” receive Dial Tone. handsets. 2Station “D” lifts handsetsBusy Tone returned after last digit of access code dialed. and dials Hunt Group Access Code. 3Set handsets on-hook.Test completed. Page 66
System Test Procedures CHART 4-17 LINE LOCKOUT (WITHOUT LINE LOCKOUT ALARM ENABLED) StepActionVerify1Station “A” lifts handset.Dial Tone returned. 2Station “A” remainsDial Tone changes to Reorder Tone. off-hook. 3Station “A” continues toReorder Tone replaced by silence. Station “A” is locked remain off-hook.out. If COS Option 227, Lockout Alarm Applies is enabled, a minor alarm is reported at the Attendant Console. 4Station “B” lifts handset.Dial Tone returned. 5Station “B” dials station “A” Busy Tone returned. directory number. 6Set handsets on-hook.Test completed. Page 67
SECTION MITL9109-094-320-NAStation Conference 4.10For this test, ensure that COS Option 302, Flash-in Conference, is enabled, and that COS Option 224, Flash For Attendant, is disabled in the Class of Service for the test stations. CHART 4-18 STATION CONFERENCE StepActionVerify 1Station “A” lifts handset.Dial Tone returned. 2Station “A” dials station “B” Station “B” rings. Station “A” receives Ringback Tone. directory number. 3Station “B” lifts handset.Station “A” and station “B” are connected together. 4Station “A” flashesStation “A” receives Transfer Dial Tone. Station “B” switchhook.receives Music On Hold, if provided, or silence. (Station “B” is on Consultation Hold.) 5Station “A” dials station “C” Station “A” receives Ringback Tone, and station “C” rings. directory number. 6Station “C” lifts handset.Station “A” and station “C” are connected together. 7Station “A” flashesStations “A”,“B” and “C” are connected in conference. switchhook. 8Station “A”, “B” or “C”New stations added into conference (maximum of five repeats Steps 4 through 7. conferees). 9Set all handsets on-hook.Test completed. Page 68
System Test Procedures CHART 4-19 STATION-TO-STATION CALLStep StepAction Station “A” lifts handset. Station “A” dials station “B directory number.Dial Tone returned. Dial Tone removed on first digit dialed. Ringback Tone returned when dialing completed, if station “B” is on-hook. (If station “B” is off-hook, Busy Tone returned to station “A”.)Station “B” lifts handset.Station “A” and station “B” are connected together. Set handsets on-hook.Test completed.Verify CHART 4-20 STATION TRANSFER ActionVerify Station “A” lifts handset.Dial Tone returned. Station “A” dials station “B” Dial Tone removed on first digit dialed. Station “A” directory number.receives Ringback Tone. Station “B” rings. Station “B” lifts handset.Station “A” and station “B” are connected together. Station “B” flashesStation “A” receives Music On Hold, if provided, or silence. switchhook.Station “B” receives Transfer Dial Tone. Station “B” dials station “C” Station “B” receives Ringback Tone. Station “C” rings. directory number. Station “C” lifts handset. Station “B” sets handset on-hook.Station “B” and station “C” are connected together. Station “C” and station “A” are connected together. Set handsets on-hook.Test completed. Page 69
System Test Procedures 5. ATTENDANT CONSOLE TESTSGeneral 5.01This Part provides a series of tests to verify the operation of the SX-200 DIGITAL PABX Attendant Console. Refer to Section MITLSIOS-094-315-NA, Attendant Console Description, and Section MITLSI 09-094-l 05-NA, Features Description, for details on the fea- tures tested in this Part. The features tested in this Part are: Answering Calls Originating Calls Call Hold and Retrieve RecallSerial Call Attendant-Controlled Conference Abbreviated Dial Do Not Disturb Override Flexible Night Service Trunk Busy Out Operation Message Waiting Attendant Call Forwarding Attendant Station Busy-out Attendant Direct Trunk Select Attendant DISA Code Setup Attendant Display of SUPERSET 4 Set Messages Attendant Last Number Redial Attendant Night Switching System Identifier Maintenance and Customer Data Entry Applications. Charts 5-l through 5-21 show the steps for testing Attendant Console features. Page 71
SECTION MITL9109-094-320-NACHART 5-l ANSWERING CALLS StepActionVerify Part 1- Internal Source 1Station “A” lifts handset.Station “A” receives Dial Tone: 2Station “A” dials theDial Tone removed from station “A” and replaced by Attendant access code. Ringback Tone. Attendant Console warbler sounds, and ANSWER LED flashes. INTERNAL softkey appears. Call Waiting indicator (Cnlv) shows one call waiting. 3Attendant presses theRingback Tone removed from station “A”. Warbler stops. ANSWER key.Call Waiting indicator shows 0 calls waiting. ANSWER LED is on. The SRC area is highlighted and returns data on station “A”. Attendant Console and station “A” are connected together. 4Attendant presses the RELEASE key. 5Set handsets on-hook. Part 2 - External SourceAttendant Console returns to idle state. Attendant Console and station “A” are disconnected. Part 1 completed. 1Station “A” lifts handset.Station “A” receives Dial Tone. 2Station “A” accesses anDial Tone removed on first digit dialed. Ringback Tone outgoing trunk and dialsreturned. Attendant Console warbler sounds. ANSWER LED the number of an incoming flashes. Call Waiting indicator shows one call waiting. An trunk.LDN softkey appears. 3Attendant presses ANSWER Station “A” and console are connected. The SRC display is key.highlighted and displays data on the incoming trunk. SERIAL CALL softkey appears. ANSWER LED is on. 4Attendant presses theAttendant Console returns to the idle state. Station “A” RELEASE key.and Attendant Console are disconnected. 5Set handsets on-hook.-Test completed. Page 72
System Test Procedures CHART 5-2 ORIGINATING CALLSStepActionVerify 1Attendant dials station “A”Digits appear on LCD display in DST area as they are directory number.dialed. ANSWER LED lights. No softkey labels are displayed. Station “A” rings. Station “A” data is displayed. MSG WAITING and CALLBACK softkeys are displayed. DST area shows the message RINGING. Attendant Console receives Ringback Tone. 2Station “A” answers.Station “A” stops ringing. Ringback Tone removed from Attendant Console. NO DISTB and MSG WAITING softkeysare displayed. Station “A” and Attendant Console are connected together. 3Attendant presses RELEASE Station “A” and Attendant Console are disconnected. key.Attendant Console returns to idle display. 4Set handsets on-hook.Test completed. Page 73
SECTION MITL9109-094-320-NACHART 5-3 CALL HOLD AND RETRIEVE StepActionVerify 1Station “A” lifts handset.Dial Tone returned. 2Station “A” jials Attendant See C1rat-t 5-l. Access Code. 3Attendant presses HOLD 1Station “A” receives Music On Hold, if provided, or silence. key.The SRC area of the Attendant Console LCD is blanked. HOLD 1 LED is on. ANSWER LED is off. 4Wait the time-out period.HOLD 1 LED flashes. Warbler sounds with Attendant Console Recall Tone (one burst of tone for HOLD slot 1). 5Press HOLD 1.Call is retrieved. Station “A” and Attendant Console are connected together. HOLD 1 LED is off. ANSWER LED is on. 6Press HOLD 2.As above, in Step 3. HOLD 2 LED is on. 7Wait the time-out period.HOLD 2 LED flashes. Warbler sounds with Attendant Console Recall Tone (two bursts of tone for HOLD slot 2). 8Press HOLD 2.As above, in Step 5. 9Press HOLD 4.HOLD slots 4 through 8 are displayed as softkeys on LCD, along with the status of each hold slot (HOLD 4 through HOLD 8). 10Press HOLD 6.As above, in Step 3. HOLD 4 LED is on. 11Wait the time-out period.HOLD 4 LED flashes. Warbler sounds with Attendant Console Recall Tone (four bursts of tone for HOLD slot 4). 12Press HOLD 4.As above, in Step 9. HOLD 6 displays *RCL (recall) status. 13Press HOLD 6 softkey.As above, in Step 5. 14Press the RELEASE key.Station “A” and Attendant Console are disconnected. SRC display blanks. Attendant Console returns to idle condition. 15Set handsets on-hook.Test completed. Page 74
System Test Procedures CHART 5-4RECALL StepActionVerify 1Perform Steps 1 through 3 See Chart 5-l. of Answering Calls - Part 1 (Internal). 2Attendant dials station “B”Station “B” rings. Station “A” receives Ringback Tone. directory number, thenAttendant Console returns to idle condition. presses RELEASE. 3Allow station “B” to ringAttendant Console rings. ANSWER LED flashes. Station “B” until recall timer causesstops ringing. RECALL softkey appears on Attendant recall.Console LCD. 4Press ANSWER key orANSWER LED is on. Attendant Console is connected to RECALL softkey.station “A”. SRC display shows data on station “A”. DST display shows data on station “B”, and status of station “B” (NO ANSR). RING AGAIN softkey appears on Attendant Console LCD. 5Press RELEASE.Attendant Console and station “A” are disconnected. Station “B” rings. Station “A” receives Ringback Tone. 6Station “B” lifts handset. Stations “A” and “B” are connected. 7Set handsets on-hook.Test completed. Page 75