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Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
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Customer Data Entry (CDE) Pressing the ENABLE softkey enables the selected option. The STATUS field shows the ENABLED prompt. Note: The enable (or disable) process is completed by pressing the ENTER softkey.l-VARIABLE: This softkey appears only when System Option 55 is selected (displayed on the command line). Pressing the VARIABLE soft-key sets the status of System Option 55 to Variable; the STATUS field shows the VARIABLE prompt. The selection is compieted by pressing the ENTER softkey. Now, Account Codes entered into Form 33, Account Code Entry, can be from 1 to 12 digits in length. l-INTERNAL: This softkey appears only when System Options 57 and 58 are selected (displayed on the command line). Pressing the INTER- NAL softkey sets the status of System Options 57 and 58 to Internal; only internal calls can be made. The selection is completed by press- ing the ENTER softkey; the INTERNAL prompt disappears from the softkey display and the STATUS field now displays the INTERNAL prompt to indicate this selection. 2-LOCAL: This softkey appears only when System Options 57 and 58 selected (displayed on the command line). Pressing the LOCAL softkeysets the status of System Options 57 and 58 to Local; only local calls can be made. The selection is completed by pressing the ENTER soft-key; the LOCAL prompt disappears from the softkey display and the STATUS field now displays the LOCAL prompt. 3-LONG DIST: This softkey appears only when System Options 57 and 58 are selected (displayed on the command line). Pressing the LONG DIST softkey enables long distance calls. The selection is completed by pressing the ENTER softkey; the LONG DIST prompt disappears from the softkey display and the STATUS field displays the LONG DISTprompt. 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the disabled or enabled options. The command line displays the first line. 5-BOTTOM: Pressing the BOTTOM softkey moves the line pointer to the last line of the disabled or enabled options. The command line displays this line. 6-QUIT: Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 04 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL:Pressing the CANCEL softkey cancels the entry. This softkey appears after a programming error. It is accompanied with an error message on the command line. Refer to Table 5-1, Programming Error Messages for a list of these error messages. ‘I-OPTION NUM: This softkey selects a specific System Option or System Timer. Pressing the OPTION NUM softkey displays the ENTER Page 29
SECTION MITL9109-094-210-NAOPTION NUM: prompt on the command line. The selection is com- pleted by entering a valid option number (1 to 58). The command line displays that System Option (or System Timer) name, status and num- ber.8-SHOW DISABLE/SHOW ENABLE: This softkey has two functions; it displays the disabled and enabled System Options. Pressing the SHOW DISABLE softkey displays the currently disabled System Options; the softkey now shows the SHOW ENABLE prompt. Pressing the SHOW ENABLE softkey shows those System Options that are enabled; the softkey returns to the SHOW DISABLE prompt. Note: Those options with a timer value are listed when the SHOW ENABLE softkey is pressed.O-ENTER TIME: This softkey only appears when System Timer 56, Auto Room Status Conversion/Auto Wake-up Print Timer, is selected (displayed on the command line). Pressing the ENTER TIME softkey,displays the ENTER TIME (HH:MM): prompt on the command line. The time selection is completed by entering the time (0O:OO to 23:5g are valid) in a 24-hour format and then pressing the ENTER softkey.O-ENTER: For this form, the ENTER softkey must be pressed twice to store a change in the database. Pressing the ENTER softkey once adds the modification to the form only. Pressing the QUIT softkey at this time displays the DATA HAS BEEN CHANGED, BUT NOT YET SAVED -- “ENTER” TO SAVE prompt on the command line. Pressing the ENTER sof-tkey twice stores the edited option in the database; the softkeydisplay returns to its original format (refer to Table 4-8, System Options/System Timers). Subsequent modification to the form can now occur. Page 30
Customer Data Entry (CDE) TABLE 4-9 SYSTEM OPTIONS AND TIMERS Option NumberSystem Options/System Timers0124 Hour Clock02RESERVED 03Single Paging Amplifier 04Message Waiting and Message Regieter Clear Print05Verified Account Codes06RESERVED x;:RESERVED RESERVED 09Attendant Call Block 10Attendant Conference Beeps ::Automatic Wake-up Automatic Wake-up Alarm13Automatic Wake-up Print14Automatic Wake-up Music :iData Demultiplexer DID To Non-Co Trunk Via Attendant Inhibit :;Discriminating Ringing Discriminating Ringing Always20Holiday Messages ;:Incoming to Outgoing Call Forward Last Party Clear - Dial Tone23Message Register Count Additional Supervisions24Message Register Audit ;zMessage Register Zero After Audit No Overlap Outpulsing 27 _Room Status Audit 28SMDR Indicate Long Calls29SUPERSET Telephone Last Number Redial30RESERVED ;:Sate1 I ite PBX Outgoing Call Restriction 33Room Status ;:Auto Room Status Conversion/Auto Wake-up Print Property Management System ;67End-of-Dial Character (#ICalibrated Flash ;:Switch-hook Flash DATA SMDR indicate Long Calls 40Message Register Follows Talker 41Automatic Call Distribution 42ACD Silent Monitoring 43ACD Silent Monitoring Beeps 44ACD Plus External ACD Reports 45Host Conmand Interface :;Digit Translation Plan 0 - 3 ARS Unknown Digit Length Time-out 2 - 15 Seconds 48Limited Wait for Dial Tone 1 - 15 Seconds 49Pseudo Answer Supervision Timer 10 - 60 Seconds i’:Dialing Conflict Timer 2 - 10 Seconds Final Ring Time-Out 1 - 30 Minutes ::Minimum Flash Timer 20 - 50 ms (IO ms increments) Maximum Flash Timer 20 - 150 ms (IO ms increments) EZDISA Answer Timer 1 - 8 Seconds Account Code Length VARIABLE or 4 - 12 digits56Auto Room Status Conversion/Auto Wake-up Print Timer57Vacant/Reserved Room Default Call Restriction58Occupied Room Default Call Restriction Page 31
SECTION MITL9109-094-210-NAForm 05 - Tenant Interconnection Table 4.23 This form specifies which Tenant Groups may be connected together. Refer to Table 4-10, Tenant Interconnection Table. The system allows for a maximum of 25 Tenant Groups. Each group speci-fies its own trunk answering points, attendant answering points and night service status.TABLE 4-10 FORM05 -TENANT INTERCONNECTION TABLE CDE TERMINAL DISPLAY IO:15 PM 15-JAN-88alarm status = NO ALARM 0102030405 06 07080910 11 12 13 14 15 16 17 18 19 20 21 22 23 2425 01()*********+***************0***********************~~**0*************************()*********************~~****0********************06X~XtkOttR+*tdtXXX*+dXXXdt07******0*************************0*****************~~********0****************10*********0***************1,+*****+***()**************12***********()************* 010************************ l- 6-QUIT2-3- 4-TOP 7-TENANT Nl.hl8-D I SALLOW9-ATTENDANT CONSOLE DISPLAY 5-BO-I-RXI O-0102030405 06 07080910 11 12 13 14 15 16 17 18 19 20 21 22 23 2524 olo*****+****R*+*6********* Fl>F2>F3>F4>TOPFS>BOllWFGXXIITF-/>TENPNT NlhlF8>D I SALLOWF9>FO>4.24Field Description: Initially, the system interconnects all Tenant Groups. The asterisk (*) character indicates this condition. When the system inhibits Tenant Group interconnection, it is indicated by the period (.) character. The Tenant Group numbers are listed in the headerline and the first column. The letter (0) functions as a marker and cannot be modified.4.25 Commands 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line.5-BOTTOM: Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. 6-QUIT: Pressing the QUIT softkey when editing this form displays thefollowing warning on the command line: DATA HAS BEEN CHANGED Page 32
Customer Data Entry (CDE) BUT NOT YET SAVED --“ENTER” TO SAVE. Pressing this softkey again exits Form 05 and returns the display to the level where the forms are selected. The change is not saved. Refer to Table 4-2, Available Forms. 6-CANCEL: Pressing the CANCEL softkey cancels the tenant number entry. This softkey appears after a programming error. It is accom- panied with an error message on the command line. Refer to Table 5-1, Programming Error Messages for a list of these error messages. II-TENANT NUM: The TENANT NUM softkey allows a user to select a Tenant Group by number. Pressing this softkey displays the ENTER TENANT GROUP NUM: prompt. Entering the 2-digit tenant number (1 to 25) displays that Tenant Group with a series of ‘*’ characters (allow interconnection) and ‘.’characters (disallow interconnection). Cursor movement on the command line is controlled by the right and left cursor control keys. 8-DISALLOW/ALLOW: This softkey has two functions; it enables and disables interconnection between Tenant Groups. Pressing the DIS- ALLOW softkey disables the interconnection between those two Tenant Groups unidirectionally. For example, when modifying connections for Tenant Group 5 (the command line displays line 5) and the DISALLOW softkey is pressed when the cursor is under the sixth column, then Tenant Group 5 cannot call Tenant Group 6. However, Tenant Group’6 can still call Tenant Group 5. Total interconnection is inhibited only when a ‘.’(disallow) character is inserted at row 6 (Tenant Group 6) under the fifth column (Tenant Group 5). The softkey now displays the ALLOW prompt. Pressing the ALLOW softkey enables the unidirectional interconnection between the selected Tenant Groups; the ‘*’ character replaces the ‘.’ character. O-ENTER: This softkey appears only after data for a Tenant Number has been modified. Pressing the ENTER softkey stores the modifica- tions in the database. Page 33
SECTION MITL9109-094-210-NAForm 06 - Tenant Night Switching Control 4.26In some systems it is necessary for one attendant to control the Night Service switching of more than one Tenant Group. This form specifies which Tenant Groups are switched to Night Servicesimultaneously. Note that the system defaults to Tenant Groups switching to Night Service independently of each other. Refer to Table 4-l 1, Tenant Night Switching Control.TABLE 4-11 FORM 06 - TENANT NIGHT SWITCHINGCONTROL CDE TERMINAL DISPLAY II:26 AM 15-JAN-88alarm status = NO ALARM 0102030405 06 07 08 09 10 11 12 13 14 15 16 17 18 1920 21 22 232425 lo1 0lo2.0 : : : : : : : : :103. . 0 04...o: : : : : : :0g : : : : o . . . : :07.. . . .o : : 08. . . . . . . 0 . : : 09 . 10. : : : : : : : 0.o : . . . . .. . . . .. . . .. . . . .. . .. . . .. . . . .. . . . .. . . .. . .11..........0...... 12.. .........o..... . . .. . .. . .. .. . .. . .. .. .. . . .. . .. - OIO........................ l-2-3-4-TOP5-BOlTCXvl 6-QUIT7-TDUANT NLhl8-SWITCHED9-O-ATTENDANT CONSOLE DISPLAY 0102030405 060708091011 1213141516 171819202122 23 2425010...i2>...F3>....F4>Top...’’Fl>FS>BOiT&FG>QUlTF7>TENbNT NlhlF8>SW I TCtiEDF9>FO>4.27Field Description: Initially, the system inhibits Tenant Groups from switching each other into Night Service. This condition is indicated by the period (.) character. When the system permits TenantGroups to switch each other into Night Service, it is indicated by the asterisk (*) character. The Tenant Group numbers are listed in the header line and the first column. The letter (0) functions as a marker and cannot be modified.4.28Commands 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line.5-BOTTOM: Pressing the BOlTOM softkey moves the line pointer to the last line of the form. The command line displays this line.Page 34
Customer Data Entry (CDE)64UIT: Pressing the QUIT softkey when editing this form displays the following warning on the command line: DATA HAS BEEN CHANGED BUT NOT YET SAVED -- “ENTER” TO SAVE. Pressing this softkey again exits Form 06 and returns the display to the level where the forms are selected. The change is not saved. Refer to Table 4-2, Available Forms.B-CANCEL: This softkey appears after a programming error has oc- curred. Pressing the -CANCEL softkey returns the display to the level where the programming error occurred. The CANCEL softkey appears with an error message on the command line. Refer to Table 5-1, Programming Error Messages for a list of these error messages.‘I-TENANT NUM: The TENANT NUM softkey allows a user to select a Tenant Group by number. Pressing this softkey displays the ENTER TENANT GROUP NUM: prompt. Entering the l- or 2-digit tenant num- ber displays that Tenant Group with a series of ‘.’ characters (single Tenant Group entry into Night Service) and ‘*’ characters (multiple Tenant Group entry into Night Service). Cursor movement on the com- mand line is controlled by the right and left cursor control keys.8-SWITCHED/NOT SWITCHED: This softkey has two functions. It enables and disables multiple Tenant Group switching into Night Ser- vice. This softkey displays the SWITCHED prompt when the cursor is at a period (.) character. Pressing the SWITCHED softkey specifies that the Tenant Group being programmed (as indicated by the row number) canswitch the other Tenant Group (as indicated by the column number) into Night Service. The system reflects this modification by replacing the‘.’ character with the ‘*’character. The softkey now displays the NOT SWITCHED prompt. Pressing the NOT SWITCHED softkey specifiesthat the Tenant Group being programmed cannot switch the other Tenant Group into Night Service. The ‘.’ character replaces the ‘*’ character and the softkey now displays the SWITCHED prompt.O-ENTER: This softkey appears only after data for a Tenant Number has been modified. Pressing the ENTER softkey stores the modifica- tions in the database.Page 35
SECTION MITL9l-O9-094-210-NAForm 07 -Console Assignments 4.29This form specifies the physical location of each Attendant Console. Refer to Table 4-12, Console Assignments for the form layout. The system provides an entry line in Form 07 for each Console Module and for each Digital Line circuit in a high power (upper) slot not assigned to a SUPERSET Telephone or DATASET. The system can support a maximum of 11 Attendant Consoles. There can be no more than two Console Modules per Universal Card or four per Digital Line Card. 4.30The default location for an Attendant Console is Bay 2, Slot 3, Circuit 1in 336, 456 and480-portsystems;in672-portsystems it isBay 1, Slot5, Circuit 1. 4.31Each Attendant Console is provided with a Class of Service (COS), a Class of Restriction (COR), a Tenant Group number and an extension number. The extension number enables calls between Attendant Consoles. These calls appear on the INTERNAL softkey. Note that the provision of a COR means that Attendant Consoles are not necessarily toll-allowed on all calls. TABLE 4-12 FORM 07 - CONSOLE ASSIGNMENTS CDE TERMINAL DISPLAY IO:15 PM 15-JAN-88alarm status = NO ALARM SLI 18181313 Cc C C IEXT MhlCOS 122 125 131CDR 12 -I-COMMENTS RECEPT I ONPURCHAS I NG MARKET I NG 10802122111RECEPTION l-2-3-4-5- 6-QUIT7-BAY/SLT/CCT8-DELETE9-O-ATTENDANT CONSOLE DISPLAY BAYSLT CCT EXT Nlh! CXJS COR TENANTCOMMENTS108 02122111RECEPT I ONFl>F2>F3>F4>F5>F6>oU I TF7>BAY/SLT/ccT F8XIELETEF9>FO>Page 36
Customer Data Entry (CDE) 4.32Field Description BAY, SLT and CCT: These fields specify the physical location of each Attendant Console. They are generated by the system based on whatwas entered in the PROGRAMMED field in Form 01, System Configura- tion. This field cannot be modified.EXT WJM: This field displays the extension number of each Attendant Console. Calls directed to the console’s extension number route to softkey 2 on the Attendant Console.COS: This field lists the Class-of-Service number specification for each console (1 to 50).COR: This field lists the Class-of-Restriction number specification for each console (1 to 25). TENANT: The Tenant Group for each Attendant Console is specified in this field (1 to 25).COMMENTS: This field is reserved for notes about each console. It contains a maximum of 15 alphanumeric characters. The COMMENTS field is stored by the system but not used.6-QUIT: Pressing the QUIT softkey when editing this form returns the’ display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 07 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms.6-CANCEL: This softkey appears after the occurrence of a program- ming error. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. The CANCEL softkeyappears with an error message on the command line. Refer to Table 5-1, Programming Error Messages for a list of these error messages. 7-BAY/SLT/CCT: Pressing this softkey locates an Attendant Console via its bay, slot and circuit numbers. The command line displays the Bay: Slot: Circuit: prompts. The cursor appears to the right of the Bay: prompt. Entering a l-digit number specifies the bay location. Note thatif the user enters an invalid number, then the system inhibits subse- quent cursor movement. Refer to Table 5-1, Programming Error Mes- sages. Similarly, the user specifies the slot and circuit locations. Oncethe location is fully designated, the command line updates with the information about that console and the cursor moves to the EXT NUM field. The TAB key and - cursor key control cursor movement.8-DELETE: This softkey appears only when the line pointer is pointing to data (i.e., data is on the command line). Pressing the DELETE softkeyremoves an Attendant Console from the system. The deletion is com- pleted by pressing the ENTER softkey. The Attendant Console must first be located by specifying the BAY/SLT/CCT number or by position-ing the line pointer at the selected Attendant Console. Note that the Attendant LDN assignment must be removed from Form 08, Attendant Page 37
SECTION MITL9109-094-210-NALDN Assignments first. O-ENTER: This softkey appears only after data for an entry has been modified. Pressing the ENTER softkey commits the data for each At- tendant Console to the database. Attendant Consoles can only be programmed one at a time. Therefore, the ENTER softkey must be pressed after each Attendant Console is modified. Page 38