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Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual
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Customer Data Entry (CDE)intercept or Do Not Disturb intercept). Nl: This field specifies where calls route during Night1 Service Mode by the extension number. If this field is blank, then the call reroutes to the number specified in the DAY field. N2: This field specifies where calls route during Night2 Service Modeby the extension number. If this field is blank, then the call does not reroute.CALL REROUTING OPTIONS Ca I I Type Station Dial 0 Routing Priority Dial 0 Routing DID Recall Points on Busy DID Recall Points on No Answer DID Routing for Calls into this Tenant DID Intercept Routing for Calls into this Tenant DID Vacant Number Routing for this Tenant DID Attendant Access Night Points Non-Dial-In Trunks Alternate Recall Points Dial-In Tie Recall Points on Busy Dial-In Tie Recall Points on No Answer Dial-In Tie Routing for Calls into this Tenant Dial-In Tie Intercept for Calls into this Tenant Dial-In Tie Vacant Number Routing for this Tenant Dial-In Tie Attendant Access Night Points lMD Intercept Routing for this Tenant Automatic Wake-up Routing for this Tenant UCD Recording Routing for this TenantLED on Hold Time-out for this TenantDISA Day Service Routing for this Tenant Station Vacant Number Routing for this Tenant Station Illegal Number Routing for this Tenant 4.86Commands 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line.B-BOTTOM: Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line.6-QUIT: Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 19 and returns the display to the level where the forms are selected.B-CANCEL: This softkey appears after a programming error has oc- curred. Pressing the CANCEL softkey returns the display to the level where the programming error was made. The CANCEL softkey appears with an error message.‘I-TENANT: This softkey selects a Tenant Group. Pressing the TENANT softkey displays the ENTER TENANT GROUP NUM: prompt on the com- mand line. The selection is completed by entering a valid number (1 toPage 99
SECTION MITL9109-094~Zl O-NA25). The system displays the selected Tenant Group number on the header line. 8-DELETE: This softkey appears when the pointer is pointing to data (i.e., data on the command line). Pressing the DELETE softkey removes the selected rerouting designation from the form. The deletion is com- pleted by pressing the ENTER softkey.O-ENTER: This softkey appears only after data for an entry number has been modified. Pressing the ENTER softkey commits each modi- fication one at a time to the database. Page 100
Customer Data Entry (CDE) Form 20 - ARS: COR Group Definition 4.87Class of Restriction groups together users with the same out- side call capabilities. A COR is assigned to each Attendant Console, station, SUPERSET telephone and Dial-In Trunk. This form specifies the Class-of-Restriction (COR) Group memoers. Refer to Ta- ble 4-34, ARS: COR Group Definition for the form layout. The system supports a maximum of 50 COR Groups with up to 25 CORs per group. Each COR Group specifies by COR number those extensions which are restricted from accessing the route. TABLE 4-34 FORM 20 - ARS: COR GROUP DEFINITION CDE TERMINAL DISPLAY II:01PM 15-JAN-88alarm status = NO ALARM CDR GROUP MEMBERS (SEPARATE WITH SPACES1CohlMENTS5 18 20-22 -12LONG DISTANCE - DODWATS BAND 2 ACCESS ! 01 l- 6-WIT 11518 20-22LONGDISTANCE - DOD2-3-4-TOP 5-BOlTtXl 7-CDR GROUP8-DELETE9-O-ATTENDANT CONSOLE DISPLAY CDR GROUPCDR GROUP MEMBERS (SEPARATE WITH SPACES)COMMENTS 0115 18 20-22LONG DISTANCE - WDFl>F2>F3>F4>TOPF5>BOlToMFGXllJ I TF7XOR GROUPF8>DELETEF9>FO>4.88Field Description COR GROUP: This field lists the COR Group numbers from 1 to 50. Note that the COR GROUP field cannot be modified. COR GROUP MEMBERS: This field lists the separate members of each COR Group. Note that the COR Group members must be separated by a space (the -key, TAB key or space bar on the terminal or the - key on the console). Consecutive numbered CORs can be separated by a dash (by pressing the m-tikey on the terminal or the ninth softkey on the console). COMMENTS: This field is reserved for additional data (a maximum of 20 characters). It is stored by the system but not used. Page 101
SECTION MITL9109-094-Zl O-NA4.89 Commands 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line. S-BOTTOM: Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. 6-QUIT: Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 20 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL: This softkey appears after a programming error has oc- curred. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. The CANCEL softkey appears with an error message. Refer to Table 5-1, Programming Error Mes- sages for a list of these error messages. 7-COR GROUP:This softkey selects a Class-of-Restriction (COR) Group. Pressing the COR GROUP softkey displays the ENTER COR GROUP NUM: prompt on the command line. The selection is completed by entering a valid number (1 to 50). The selected COR Group number is displayed on the command line. I-DELETE: This softkey appears when the pointer is pointing to data (i.e., data on the command line). Pressing the DELETE softkey removes the members from the selected COR Group. The deletion is completed by pressing the ENTER softkey.9 -‘-‘:This softkey is available only while a COR group is being edited. Pressing this softkey inserts a dash between a set of consecutive COR Group members. It is valid only when it is inserted between consecu- tive COR Group members. For example, 1 2 3 4 5 is equivalent to 1-5. O-ENTER: Pressing the ENTER softkey commits the edited COR Group to the database. Page 102
Customer Data Entry (CDE) Form 21- ARS: Day Zone Definition 4.90 This form defines the day zones for each day of the week. There are a maximum of three day zones. Note that all days of the week must have a zone specification before this form can be saved. Refer to Table 4-35, ARS. Day Zone Definition for the form layout.TABLE 4-35 FORM 21 - ARS: DAY ZONE DEFINITION CDE TERMINAL DISPLAY 7:50 AM 15JAN-88alarm status = NO ALARM DAY ZONEMON.TUE.WED. THJ.FRI.SAT.SW. 01***** 8: ** 01 1 -ENABLE6-QUITtt***2- 3-4-TOP5- 7- 8- 9-O-ATTENDANT CONSOLE DISPLAY DAY ZONEMON.TUE.WED.THJ.FRI.SAT.suu.01***** Fl >ENABLEF2>F3>F4>F5>F6XU I TF7>F8>F9>FO> 4.91Field Description DAY ZONE: This field lists the day zones for the system. Pressing the up and down arrow keys select different day zones. Note that this field cannot be modified.MON., TUE., WED., THU., FRI., SAT. and SUN.: These fields list the zone specification. Pressing the right and left arrow keys (or the TAB key on the CRT terminal) select separate days. Note that only one Day Zone number can be assigned to each day of the week. When a day isassigned to a day zone, the form displays an asterisk (*) in that day field.4.92 Commands l-ENABLE/DISABLE: This softkey has two functions; it enables and disables the day zone specification for each day. Pressing the ENABLEPage 103
SECTION MITL9109-094-210-NA softkey sets the selected day to the day zone that is displayed on the command line. The form displays an asterisk (* ) in the selected day field opposite the chosen day zone. When the cursor is at an asterisk, this softkey displays DISABLE. Pressing the DISABLE softkey removes that day specification from the selected day zone. The asterisk dis- appears and the softkey displays ENABLE again. 6-QUIT: Pressi-ng the QUIT‘softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 21 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL: This softkey appears when a programming error occurs. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. This softkey appears with an error mes- sage. Refer to Table 5-1, Programming Error Messages for a list of these error messages. O-ENTER: This softkey appears only after data for a day of the week has been modified. Pressing the ENTER softkey stores each modifica- tion one at a time in the database. Note that there must be a Day Zone specification (asterisk) in each day of the week before the database can be updated. Page 104
Customer Data Entry (CDE) Form 22 - ARS: Modified Digit Table 4.93This form specifies those digits that modify the user-dialed digits. The digit modification prepares the dialed digits for dial-ing out on certain trunks such as FX, TIE and WATS. Refer to Section MITL9109-094.-220-NA, Automatic Ro,rte Selection and Toll Control for details. Refer to Table 4-36, ARS: Modified Digit Table for the form layout.TABLE 4-36 FORM 22 - ARS: MODIFIED DIGIT TABLE CDE TERMINAL DISPLAY II:01 PM 15-JAN-88alarm status = NO ALARM ENTRY NWQTY TO DELETEDIGITS TO BE INSERTEDCObTENTS 01 1“1416TIE LINE TO TORONTO 83 8: ii xi101112 01 l- 6-QUIT 1‘1416TIE LINE TO TORONTO 2- 3-4-TOP 5-BOlTCXd 7-Fl\cTRY NW8-DELETE9-O-ATTENDANT CONSOLE DISPLAY ENTRY NLhlQTY TO DELETEDIGITS TO BE INSERTEDCOMMENTS 011*I416TIE LINE TO TORONTOFl>F2>F3>F4>TOPF5>BOlToMF6>aU ITF7>ENTRY NLhlF8>DELETEF9>FO>4.94 Field Description ENTRY NUM: This field lists the entry numbers. There are a maximum of 50 entry numbers. The ENTRY NUM field links this form to Form 23 (refer to Table 4-37, ARS: Route Definition). This field cannot be modi- fied.QTY TO DELETE: This field lists the quantity of digits that the system removes from the user-dialed digits before outpulsing on a trunk. A maximum of 25 digits can be deleted from each entry number. The digit “1” instructs the system to delete the first dialed digit.DIGITS TO BE INSERTED: This field lists those digits that the system adds to the user-dialed digits for each entry number. A maximum of 38digits can be inserted; including any pauses and wait for dial tone symbols. Special number sequences are:Page 105
SECTION MITL9109-094-210-NA -i I= Pause for 5 Seconds ‘2 = Wait for Dial Tone *3 = Switch to DTMF for Subsequent Digits “4 = Do not Display Further Modified Digits on Sets or SMDR *x5 = Pause 10 Seconds. The asterisk (*) character above is generated on the Attendant Console and the terminal by pressing the * key. If however, the asterisk char- acter is required in a string of characters, the * key must be pressed twice. COMMENTS: This field is reserved for additional data (a maximum of 20 characters). It is stored by the system but not used. 4.95 Commands 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line. 5-BOTTOM: Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. 6-QUIT: Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 22 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL: This softkey appears after a programming error has oc- curred. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. This softkey appears with an error message. Refer to Table 5-1, Programming Error Messages for a list of these error messages. 7-ENTRY NUM: This softkey selects an entry number and displays it on the command line. Pressing the ENTRY NUM softkey displays the ENTER ENTRY NUM: prompt on the command line. The selection is completed by entering a valid number (1 to 100). 8-DELETE: This softkey appears when the pointer is pointing to data (i.e., data on the command line). Pressing the DELETE softkey removes the data from the selected field. The deletion is completed by pressing the ENTER softkey. The field is ready for new data. O-ENTER: This softkey appears only after data for an entry number has been modified. Pressing the ENTER softkey commits the entry to the database. Page 106
Customer Data Entry (CDE) Form 23 - ARS: Route Definition 4.96 This form defines each ARS Route by specifying the Trunk Group number, COR Group number and the Modified Digit Entry. Refer to Table 4-37, ARS: Route Definition for the form layout.TABLE 4-37 FORM23 -ARS: ROUTEDEFINITION CDE TERMINAL DISPLAY 7:50 AhI 15-JAN-88alarm status = NO ALARM ROUTE NLblTRU’JK GROUPCOR GROUPMOD DIGIT ENTRYlXNlMENTS 01 118:2 12 1:LOCAL WD3Bm LONG DISTANCE 2 WATS DC0 i:06 07 08 09 10 1112 01 I-QUIT 111LOCAL Dw2-3-4-TOP 5-BO-ITM7-ROUTE NLhl8-DELETE9-O-ATTENDANT CONSOLE DISPLAY ROUTE NLhlTRUUK GROUPCDR GROUPMm DIGIT ENTRYCOMMENTS01111LOCAL DDDFl>F2>F3>F4>TOPFB>BDlT@lF6XIJlTF7>RCUTE NLhlF8X)ELETEF9>FO>4.97Field Description ROUTE NUM: This field lists the Route numbers. Note that the ROUTE NUM field cannot be modified. There is a maximum of 200 Route numbers.TRUNK GROUP: This field displays the Trunk Group number specifica- tion (1 to 50) for each Route number.COR GROUP: This field lists the COR Group number specification (1 to 50) for each Route number. This field links this form to Form 20 (referto Table 4-34, ARS: COR Group Definition). Those users with CORs in the listed COR Group number are restricted from using this route. If no COR Group number is specified, then all users can use this route.MOD DIGIT ENTRY: This field lists the entry number specification (1 to 50) for each Route number. This field links this form to Form 22 (refer to Table 4-36, ARS: Modified Digit Table).Page 107
SECTION MITL9109-094-210-NACOMMENTS: This field is reserved for additional data (a maximum of 20 characters). It is stored by the system but not used. 4.9%Commands 4-TOP: Pressing the TOP softkey moves the line pointer to the first line of the form. The command line displays the first line. 5-BOTTOM: Pressing the BOTTOM softkey moves the line pointer to the last line of the form. The command line displays this line. 6-QUIT: Pressing the QUIT softkey when editing this form returns the display to the level before the field was modified. The change is not saved. At all other times, pressing this softkey exits Form 23 and returns the display to the level where the forms are selected. Refer to Table 4-2, Available Forms. 6-CANCEL: This softkey appears after a programming error has oc- curred. Pressing the CANCEL softkey returns the display to the level where the programming error occurred. This softkey appears with an error message. Refer to Table 5-1, Programming Error Messages for a list of these error messages. 7-ROUTE NUM: This softkey selects a Route number and displays it on the command line. Pressing the ROUTE NUM softkey displays the ENTER ROUTE NUM: prompt on the command line. The selection is completed by entering a valid number (1 to 200). 8-DELETE: This softkey appears when there is data on the command line. Pressing the DELETE softkey removes the data from the field where the cursor is positioned. The entire line is deleted if the cursor is positioned in the first field. Pressing the ENTER softkey, completes the deletion. The field is ready for new data. O-ENTER: This softkey appears only after data for a Route number has been modified. Pressing the ENTER softkey stores any changes in the database.Page 108