Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

							System Test Procedures
CONTENTS
1. INTRODUCTIONGeneral.............................................1Reason for Issue......................................
1
SUPERSET 31M and SUPERSET 4@ Telephones.................1
SUPERSET 3TMDN and SUPERSET 4TMDN Telephones............1Section Overview......................................
1Test Equipment.......................................
2Associated Sections....................................
2Initial System State....................................
22. MAINTENANCE TERMINAL COMMAND VERIFICATION
General.............................................3System Access.......................................
3Maintenance Levels....................................
3Setting System Date...................................
6Setting System Time...................................
7Changing Passwords...................................
8Setting Maintenance Terminal Port Baud Rate...............
10Setting Printer Port Baud Rate...........................
12Suspending Printer Device..............................
14Resume Print Device..................................
15Restarting the System.................................
16SHOW Command.....................................
17Database Copying....................................
18MONITOR Command...................................
20
STOPCommand......................................21Diagnostics.........................................
22Accessing Enabling and Disabling of Diagnostic Functions......
25Traffic Measurement..................................
29
Logs..............................................
32
Reports............................................
363. ALARM SYSTEM TESTS
General............................................41Setting Alarm Threshold................................
42Testing Line Lockout Alarm.............................
434. STATION FEATURE TESTS
General............................................47Conflict Dialing......................................
60Dial Call Pickup......................................
61Extension Reset (Clear All Features).......................
63Flash For Attendant...................................
64Station Conference...................................
685. ATTENDANT CONSOLE TESTS
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Maintenance and Customer Data Entry Applications . . . . . . . . , . . 
90
. . .III 
						

							SECTION MITL9109-094-320-NACONTENTS (CONT’D)
PAGE6. CUSTOMER FEATURE TESTS
Class-of-Service Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Class-of-Restriction Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
TABLETITLEPAGE
2-l
System Access...............................3LIST OF CHARTS
CHARTTITLE
PAGE
2-l
2-2
2-3
2-4
2-5
2-6
2-7
2-8
2-9
2-10
2-112-12
2-13
2-14
2-15
2-16
2-17
2-18
2-19
2-20
3-l
3-2
3-3
4-l
4-2
4-3
4-4
4-5
4-6
4-7
4-8
4-9Logging In and Out of the System.................
4
Setting System Date...........................
6
Setting System Time...........................7
Changing Passwords...........................8
Setting Maintenance Terminal Port Baud Rate.......10
Setting Printer Port Baud Rate...................12
System Level: SUSPEND-PRTR Command...........14
System Level: RESUME-PRTR Command............15System Level: 
RE-START Command...............16
System Level: Show Command..................17
System Level: Database Copying.................18
System Level: Monitor Command.................20
System Level: Stop Command...................
21
Diagnostics Level: Test Command................22
Diagnostics Level: Enabling And Disabling
Diagnostics..............................
25
Removing Equipment From And Returning
Equipment to Service......................
27
Stopping Printer Tests.........................
28
Traffic Measurement..........................
29
Logs Level..................................
32
Reports....................................
36
Alarms....................................
41
Setting Alarm Threshold Rate...................42
Testing Line Lockout Alarm.....................
43
Abbreviated Dial..............................
48
Broker’s Call................................
48
Call Forwarding (All Types).....................
49
Call Hold...................................
56
Call Hold Retrieve (Local and Remote).............
57
Callback Busy...............................
58
Callback No-Answer..........................
58Camp-on...................................
59
Conflict Dialing..............................
60LIST OF TABLES
iv 
						

							System Test Procedures
CHARTTITLEPAGE
4-10
4-11
4-12
4-13
4-14
4-15
4-16
4-17
4-18
4-19
4-20
5-l
5-2
5-3
5-4
5-5
5-6
5-7
5-8
5-9
5-105-115-12
5-13
5-14
5-15
5-16
5-17
5-18
5-19
5-20
5-21Dial Call Pickup..............................
61
Directed Call Pickup..........................61
Do Not Disturb..............................62
Extension Reset (Clear All Features)...............
63
Flash for Attendant...........................
64
Hunt Groups (Circular).........................
65
Hunt Groups (Terminal)........................
66
Line Lockout (Without Line Lockout Alarm Enabled)...
67
Station Conference...........................
68Station-To-Station Call........................
69
Station Transfer..............................
69
Answering Calls.............................
72
Originating Calls.............................
73
Call Hold And Retrieve.........................
74
Recall.....................................
75
Serial Call..................................
76
Attendant-Controlled Conference.................
76
Abbreviated Dial.............................
77
Do Not Disturb..............................
78
Override...................................
79
Flexible Night Service.........................
80
Trunk Busy Out Operation......................
81
Message Waiting.............................82
Attendant Call Forwarding......................
83Attendant Station Busy-out.....................
85
Attendant Direct Trunk Select...................
86
Attendant 
DISA Code Setup.....................86Attendant Display of 
SUPERSET 4 Telephone Messages 87
Attendant Last Number Redial...................87
Attendant Night Switching......................
88
System Identifier.............................
89
Maintenance and Customer Data Entry
Applications.............................
90LIST OF CHARTS (CONT’D)
V 
						

							SECTION MITL9109-094-320-NA
vi 
						

							System Test Procedures
1. INTRODUCTIONGeneral
1.01This Section details the system tests to be performed after the
system installation (refer to Section 
MITL9109-094-200-NA, In-
stallation) and programming (refer to Section 
MITLS 109-034-2 IO-NA,
Customer Data Entry) have been completed. Upon completion of the
tests detailed in this Section, all programming system options and
features will have been verified.
Reason for Issue
1.02This Section has been issued to provide procedures for sys-
tematically testing the 
SX-200@ DIGITAL PABX features and
options, in 336-port, 
480-port, 456-port and 672-port configurations.
SUPERSET 3TM and SUPERSET 4a Telephones
1.03The SUPERSET 3 and SUPERSET 4 telephones are similar to
standard telephones in that all are subject to Class-of-Service
limitations. To ensure that all Class-of-Service-related features are
activated it is only necessary to perform the system tests for that
particular Class of Service at a standard telephone. To test the actual
functionality of the 
SUPERSEP telephones, refer to Section MITL9109-
094- 106-NA,SUPERSET 3 Telephone Information, and Section
MITLSI 09-094-I 07-NA, SUPERSET 4 Telephone Information.
SUPERSET 3TMDN and SUPERSET 4TMDN Telephones
1.04The SUPERSET 3DN and SUPERSET 4DN telephones are similar
to standard telephones in that all are subject to 
Class-of-Service limitations. To ensure that all Class-of-Service-related fea-
tures are activated it is only necessary to perform the system tests for
that particular Class of Service at a standard telephone. To test the
actual functionality of the 
SUPERSET telephones, refer to Section
MITLS 109-094- 108-NA, SUPERSET 3DN Telephone Information, and
Section 
MITL9109-094-109-NA, SUPERSEJ 4DN Telephone Information.
Section Overview
1.05This Section consists of a series of tests of the system and
provides a system confidence check on individual features. The
Section is divided into a number of parts, each of which deals with a
specific area or function. These are:
0Maintenance Terminal Commands
0Alarm System Tests
aStation Features
Page 1 
						

							SECTION MITL9109-094-320-NA
0Attendant Console Features
0Customer Feature Tests.Test Equipment
1.06System terts are designed to be carried out without specialized
test equipment.Associated Sections
1.07The following Sections are also associated with system tests:
0MITL9109-094-200-NA, Shipping, Receiving, and Installation
0MITL9109-094-206-NA, Installation Forms
0MITLS 109-094-315-NA, Attendant Console Description
0MITLSI 09-094-350-NA, Troubleshooting
0MITL9109-094-351-NA, RS-232 Maintenance Terminal.Initial System State
1.08Before beginning system testing, the SX-200 DIGITAL PABX
must have been installed and tested to verify correct operation
from a hardware standpoint.
1.09Ensure the Maintenance Terminal and a printer have been in-
stalled and function correctly.
1.10Ensure the SX-200 DIGITAL PABX is programmed with Cus-
tomer Data appropriate to the installation. Failure to program
the PABX with Customer Data will prevent full testing of the system.
For information concerning Customer Data Entry, refer to Sections
MITL9109-Og4-206-NA, Installation Forms, and MITL9109-094-210-NA,
Customer Data Entry.
1.11Maintenance Terminal commands must be entered in accor-
dance with the procedures detailed in Section 
MITL9109-094-
351-NA, RS-232 Maintenance Terminal.
1.12Ensure stations (extensions) and Attendant Consoles have theappropriate Class of Service allocated to them for the test
involved. The tests performed must be appropriate to the system
installed.
1.13Ensure the Maintenance Terminal, Attendant Consoles, and in-stalled cards do not indicate any CRITICAL, MAJOR or MINOR
alarms. If
alarmconditionsexist,refer toSection
MITLSI 09-094-350-NA, Troubleshooting.
1.14Ensure that Maintenance and Customer Data Entry are currently
not accessed by any other user.Page 
2 
						

							System lest Procedures
2. MAINTENANCE TERMINAL COMMAND VERIFICATIONGeneral
2.01Successful completion of the following tests will confirm that
the Maintenance Terminal has been correctly installed and can
access the 
SX-:100 DIGITAL PABX to pat-form directed diagnostic and
maintenance commands satisfactorily for each of the different levels
of entry. Section 
MITL9109-094-351-NA, RS-232 Maintenance Termi-
nal, is required for reference during these tests.
Note:In verifying the functions available at the Maintenance Termi-
nal, it is possible that system-generated messages unrelated
to the tests being performed will appear at the Maintenance
Terminal. These messages do not affect the outcome of the
tests, and should be disregarded for the duration of system
tests.
System Access
2.02There are five different levels of system access. Passwords for
access by the various levels are programmable and alterable
through Maintenance functions. Levels of access are shown in Table
2-1. Chart 2-1 describes the procedures to be followed to verify the
correct operation of the system access facilities.
Maintenance Levels2.03 There are several levels of maintenance functions available.
These are: System Level, Diagnostics Level, Traffic Measure-
ment Level, Logs Level, and Reports Level. The levels are accessed via
softkeys from the Maintenance Menu. Various functions are available
within each level. The following procedures test each function acces-
sible within each level. Charts 2-l through 2-11 test the System Level
functions.
TABLE 2-l
SYSTEM ACCESS1
 ACCESS LEVELUSERNAMEDEFAULT PASSWORDInstaller
INSTALLERMaintenance 2MAINT2
Maintenance 1
MAINTISupervisor
SUPERVISORAttendant
ATTENDANT1000
Page 3 
						

							SECTION MITL9109-094-320-NA dCHART 2-l
LOGGING IN AND OUT OF THE SYSTEM
StepActionVerify
1Ensure the terminal isScreen displays a flashing cursor.
connected and turned on.
2Press RETURN twice.Screen displays:
1- VT-100
2 
- TTY TYPE
SELECT A TERMINAL TYPE:
3Press 1, and RETURNScreen displays:
1- MAINTENANCE
2 
- CDE
6 
- QUIT
SELECT AN APPLICATION (OR QUIT TO START OVER):
4Press 1, and RETURNSystem responds with:
ENTER USERNAME:
5Enter INSTALLER, andSystem responds with:
press RETURNPASSWORD:
6Enter 1000, and pressThe password does not appear on
RETURNscreen. The system responds with:
PLEASE WAIT...if 
username and password has been
correctly entered, or:
AUTHORIZATION FAILURE
if 
username or password has been incorrectly entered. If
Authorization Failure appears, return to Step 2, and repeat
Steps 2 though 6.
System clears screen, then draws the Maintenance menu.
7Press 6System responds with prompts to choose
(QUIT 
softkey)an application (Step 3). Go to Step 8.
Page 4 
						

							System Test Procedures
CHART 2-l (CONT’D)
LOGGING IN AND OUT OF THE SYSTEMStepActionVerify
8Press 2, and RETURN.System responds with prompt for username.
9Enter INSTALLER, an-l
System respor.ds with prompt for password.
press RETURN.
10Enter 1000, and press
RETURN.System responds as in Step 6. If Authorization Failure
appears, return to Step 1. Repeat Steps 1 to 3, then Steps
8 and 9.
System clears screen, then draws the Customer Data
Entry menu (FORMS).
11Press  6System responds with prompts to choose
(QUIT 
softkey)an application (Step 3).
12Press 6, and RETURN.System responds with prompts to choose a terminal type
(Step 2).
If passwords have been assigned to other levels of access
(MAINT2, 
MAINTI, SUPERVISOR, ATTENDANT) return to
Step 1 and repeat Steps 1 through 11 for each level of
access. The 
softkeys displayed on the Maintenance menu
will vary with each access level, permitting access to only
those functions appropriate to the access level entered.
* In CDE from the maintenance terminal, the  key must be pressed before a softkey is
pressed, in order for the key to be interpreted as a 
softkey; otherwise it is interpreted as the
numeric value of that key.
Page 5 
						

							SECTION MITL9109-094-320-NAStepSetting System Date
2.04System date may be set from the Maintenance Terminal. The
new date will be reflected on the Maintenance Terminal display,
the Attendant Console LCD display, and SUPERSEJ 4 telephone LCD
displays. Chart 2-2 shows the steps for testing setting of the system
date.CHART 2-2
SETTING SYSTEM DATE
Action
Access MAINTENANCE
application.
Press 1(SYSTEM softkey).
Press 1 (SET softkey).
Press 1 (DATE softkey).
Enter date according to
displayed numeric
format (e.g., enter
010585)Press 0 (ENTER softkey).Verify
System responds by displaying Maintenance menu.
Softkey prompts change. System Level is accessed.
Command line responds with:
SETand 
softkey prompts change.
Command line responds with:
SET DATE enter Date 
DD/MMNYand no 
softkey prompts are displayed.
Command line displays digits as they
are entered; day, month, and year,
separated by 
/ .
Softkey prompts change to display ENTER and CANCEL
commands.
New date is displayed on system, Attendant Consoles, and
SUPERSEJ 4 telephones. Note: The date is shown on the
Maintenance Terminal and SUPERSEJ 4 telephones in the
format:
1 -MAY-85
and on Attendant Consoles in the format:
WED. MAY 1, 1985
Softkey prompts change, returning to
System Level format. Test completed.
Page 6