Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

							Customer Data Entry (CDE)g-PRINT: This softkey transmits the contents of the selected print
option to an output device (printer or terminal). Pressing the PRINT
softkey blanks the softkey display (except for the ABORT softkey) for
the duration of the print operation. When completed, the system dis-
plays CDE DATA PRINT OPTION XX HAS COMPLETED PRINTING where
XX is the Print Option number. The 
softkey display returns to the
original format (refer to Table 4-50, Form 32 
- Customer Data Print).
O-ENTER: This 
softkey appears when the programmer has selected a
Print Option number or has selected PRINT ALL and entered the re-
quested Start and End values.
Page 139 
						

							SECTION MITL9109-094-210-NAForm 33 
- Account Code Entry
4.139 This form specifies the Account Codes in the database. If the
Account Codes are verified, they are stored in the Account
Code database. Refer to Table 4-52, Form 33 
- Account Code Entry for
the form layout. Refer also to Section 
MITL9109-094-221-NA, Station
Message Detail Recording (SMDR). Note that this form can only be
accessed if System Option 05, Verified Account Codes is enabled (refer
to Form 04, System Options/System Timers).
TABLE 4-52
FORM 33 
- ACCOUNT CODE ENTRY
CDE TERMINAL DISPLAY
‘:50 AM 15-JAN-88alarm status = NO ALARhI
ACCCWT CODEcosCORACTIVE
123456
11ACTIVE
34567832INACTIVE
445679ACTIVE
123456
11ACTIVE
P-NULL
cm3-INSERT4-TOPB-BOTTOM
i-QUIT7-DELETE RANGE&DELETEg-FINDO-ATTENDANT CONSOLE DISPLAY
ACZIXIWT CODE123456
Fl>FZHIULL COSF3> I NSERTF6XlJ I TF7XIELETE FWNGEF8X)ELETE4.140 Field Description
ACCOUNT CODE: This field lists the stored Account Codes entries.
The length of the Account Code is specified in Form 04, System
Options/ System Timers (System Option 55, Account Code Length).
Depending on the status of System Option 55, Account Codes can be
variable from 1 to 12 digits or fixed to a set value from 4 to 12 digits.
CO& This field specifies a COS number for each ACCOUNT CODE
entry. This COS number replaces the caller’s COS number for the
duration of the call. When the call is finished, the system restores the
caller’s original COS number. If this field remains blank, then the call-
er’s original COS number is used for the call.
COR: This field specifies a COR number for each Account Code entry.
The system replaces the caller’s COR number with this COR number
Page 140 
						

							Customer Data Entry (CDE)
for the tenure of the call. Upon call completion, the caller’s original
COR number is restored. If there is no specified COR number, then the
caller’s original COR number is used for the call.
ACTIVE: This field specifies which Account Codes can be accessed (as
marked by the ACTIVE prompt) and which Account Codes are denied
access (as marked by the INACTIVE prompt).
4.141 Commands
1 -ACTIVE/INACTIVE:This softkey has two functions. Pressing the
ACTIVE 
softkey sets the selected Account Code entry to Active; that
Account Code can now be accessed. The ACTIVE prompt appears in
the ACTIVE field and the 
softkey now displays the INACTIVE prompt.
Pressing the INACTIVE 
softkey sets the selected Account Code entry to
Inactive; that Account Code can no longer be accessed. The ACTIVE
field now displays the INACTIVE prompt and the 
softkey displays the
ACTIVE prompt once again. Note that this 
softkey only appears when
the cursor is in the ACTIVE field.
2-NULL 
COWNULL COR: This softkey has two functions; it deletes
selected COS and COR number entries. When the cursor is in a COS
field which has a COS number, the NULL COS prompt appears on the
softkey display. Pressing the NULL COS softkey erases the data in the
COS field; the NULL COS prompt disappears only when the cursor
moves to the next field. Similarly, when the cursor is in a COR field
which has a COR number, the NULL COR prompt appears on the
softkey display. Pressing the NULL COR softkey erases the data in the
COR field; the NULL COR prompt disappears only when the cursor
moves to the next field.
3-INSERT: The INSERT softkey adds a new account code to this form.
Pressing this 
softkey opens a window with a clear command line and
moves the cursor to the ACCOUNT CODE field. The new account code
is programmed by entering an Account Code value, a COS number and
a COR number (if required). The system inserts the new account in its
appropriate sequential position. The line pointer now points to the new
account code. Note that if there is no data in this form or if the line
pointer is pointing to the last line of data, then this 
softkey does not
appear.4-TOP: Pressing the TOP 
softkey moves the line pointer to the first
line of the form. The command line displays the first account code.
5-BOTTOM: Pressing the BOTTOM 
softkey moves the line pointer to
the last account code of the form. The command line displays this line.
6-QUIT: Pressing the QUIT 
softkey while editing this form, clears the
command line. Pressing this 
softkey again exits Form 33 and returns
the display to the level where the forms are selected. Refer to 
/TAF,Available Forms.
6-CANCEL: Pressing the CANCEL 
softkey cancels the last entry. This
Page 141 
						

							SECTION MITL9109-094-210-NA
softkey appears after a programming error. It is accompanied with an
error message on the command line. Refer to Table 5-1, Programming
Error Messages for a list of these error messages.
‘I-DELETE RANGE: Pressing the DELETE RANGE 
softkey displays the
FIRST ACCOUNT CODE TO DELETE: prompt on the command line. After
an Account Code has been entered, the display returns the LAST
ACCOUNT CODE TO DELETE: prompt. The deletion is completed by
entering an Account Code. All Account Code entries between and
including these specified Account Codes are removed from the form. If
an invalid account code is 
.entered the system will display
‘Non-existent account code value has been entered’. Pressing CANCEL
followed by QUIT returns the display without any modifications.
8-DELETE: This 
softkey appears when the pointer is pointing to data
(i.e., data on the command line). Pressing the DELETE 
softkey removes
the data from the selected field. The deletion is completed by pressing
the ENTER 
softkey.
g-FIND: This softkey selects an Account Code and appears only when
there is an account code in the form. Pressing the FIND 
softkey dis-
plays the ENTER ACCOUNT CODE: prompt on the command line. The
selection is completed by entering a valid Account Code.
O-ENTER: This 
softkey appears only after an Account Code entry has
been modified or added. That is, the length of the Account Code must
match the specified Account Code length (refer to System Option 55 in
Form 04, System Options/System Timers). Pressing the ENTER 
softkeystores the addition or modifications in the database.
Page 142 
						

							Customer Data Entry (CDE)
Form 34 -Directed IO
4.142 This form allows the user to specify the printers available in thesystem. Printouts and printout types will also be defined for
each printer, as well as designating whether the printout is guaranteedor not (will or will not print.) Data outputs such as Traffic 
Maasure-ment, SMDR, Hotel/Motel can be routed to any data port with an
asynchronous 
DATASET. If no new point is specified, printouts con-
tinue to default to the system printer RS-232 port. If the printer
specified is currently active, then any request to print is queued. The
system can support 7 different printers. When the form is entered forthe first time the default printer routing is displayed for all valid
printouts. Refer to Table 4-53, Directed IO.TABLE 4-53
FORM 34 
- DIRECTED IO
CDE TERMINAL DISPLAY
7:50 Ahl 15-JAN-88alarm status = NO ALARM
EXT 
NLhlPRINTOUTPRINTOUT TYPEGUARANTEEDPrinter PortMaintenance LogsAutopr int
NOPrinter PortMaintenance LogDi rectedNoPrinter PortMaintenance LogsMonitor
Printer PortTraffic MeasurementAutopr int
zPrinter PortDi rectedNo
Printer PortTAific Measurement
Autopr intYESPrinter PortDATA SMDRAutopr intNOPrinter PortCDE Data PrintDi rectedNOPrinter PortHotel/Motel WakeupAutopr intNOPrinter Port’Hotel/Motel AuditDi rectedNOPrinter PortMaintenance LogsAutopr int
NO
l-2-
3-ADD4-TOP5-BOl-rc%l6-QUIT7-
8-DELETE
9-O-ATTENDANT CONSOLE DISPLAY
EXT 
NLhlPRINTOUTPRINTOUT TYPEGUARANTEEDPRINTER PORTMAINTENANCE LOGSAUTOPR I NTNoFl>F2>F3>mF4>TOPF5>BOlTmF6>aU I TF7>F8>DELETEF9>FO>4.143 Field Description
EXT NUM: This field lists printer ports and extension numbers of
programmed 
DATASETs. This form is linked to Form 12, Data Assign-
ment.PRINTOUT: This field lists the specified data outputs from each pro-
grammed printer such as Traffic Measurement, SMDR, Hotel/Motel,
DATA SMDR, etc. Values in this field are entered through 
softkeycommands. Refer to Figure 4-17, Available Printouts and Figure 4-18
More Available Printouts. Note the PMS (Property Management System)
softkey is displayed only if the PMS system option is enabled.
Page 143 
						

							SECTION MITL9109-094-210-NAPRINTOUT TYPE: This field lists the type of printout provided for each
data output such as Autoprint, Directed and Monitor. Values in this
field are entered through softkeys. The softkeys displayed will depend
upon the data output programmed in the PRINTOUT field. The following
is a list of available 
sof-tkeys as determined by the PRINTOUT field.
PRINTCUTMaintenance LogsAUTOPRINT, DIRECTED, MONITOR
Traffic MeasurementAUTOPRINT, DIRECTED
SMDRAUrOPR I NTCDE Data PrintD I RECTEDHote I /Mote I Wake-upAUTOPR I NTHotel/Motel AuditD I RECTEDPMSAUTOPR I NT
PRINKXJT TYPE OPrlONSGUARANTEED: This field is only modifiable for SMDR and Data SMDR
printouts. The field defaults to NO in all other cases. If yes, SMDR
records are guaranteed to print without losing records.4.144 Commands
3-ADD: This 
softkey appears upon entry to the form and is used to
insert additional printer locations and/or extension numbers of DATA-
SETS. When the ADD softkey is pressed, the form is in the ADD mode.
See Commands: Add Mode below.4-TOP: Pressing this 
softkey positions the line printer at the top of
the form and displays this line on the command line.5-BOTTOM:
Pressing this 
softkey positions the line pointer at the
bottom of the form and displays this line on the command line.6-QUIT: Pressing the QUIT 
softkey while editing this form erases the
data on the command line and the change is not saved. Pressing the
QUIT 
softkey again exits Form 34 and returns the display to the level
where the forms are selected. Refer to Table 4-2, Available Forms.8-DELETE: Pressing the DELETE 
softkey deletes from the form the
printout listed at the cursor position. The ENTER softkey must then be
pressed to change the database. The user is alerted if the printout is
currently active (printing or queued to print) before the delete is per-formed. If the printout is active, the user can cause the immediate
deletion of the printout by pressing the CONTINUE 
softkey or cancel
the delete operation by pressing the CANCEL 
softkey. When the dele-
tion is completed the message ‘DELETION COMPLETED’ is returned. The
printer is deleted when the last printout directed to it is deleted.O-ENTER: The ENTER 
softkey appears after an entry has been modi-
fied, added or deleted. Pressing the ENTER softkey commits the change
to the database.Page 144 
						

							Customer Data Entry (CDE)
4.145 Commands: Add Mode
l-PRINTER PORT: This softkey appears when the cursor is positioned
on the EXT NUM field. The programmer can enter a valid 
DATASETnumber or press the PRINTER PORT 
softkey to enter Printer Port in the
EXT NUM field.
6-QUIT: Pressing the QUIT softkey exits Add- Mode.
O-ENTER: The ENTER 
softkey appears when the programmer has
supplied sufficient information to make -an entry in the database.
The following 
softkeys appear when the programmer moves the cursor
to the PRINTOUT field:
I1 -smR12-DATA 5MDR IO-TRAFFICI4-MAINT LOGS 15-** MORE ** 1
6-ClUlT7-l-M WAKEUP&lid ALDITO-PMO-Figure 4-17 Available Printouts
I-CDE DATA2-ACD AGT Slhl3-
4-5-** MORE *+
6-QUIT7-
8-O-Figure 4-18 More Available Printouts
l-SMDR: This softkey defines the printout as an SMDR printout.
l-CDE DATA: This softkey appears after the MORE softkey has been
pressed. It defines the selected printout as a CDE DATA record, allow-
ing the user to print the CDE programmable data to a specified printer.
P-DATA SMDR: This 
softkey defines the printout as a DATA SMDR.
DATA SMDR is a record of internal data calls.
2-ACD AGT SUM: This softkey appears after the MORE softkey has
been pressed.
3-TRAFFIC: This 
softkey defines the printout as a Traffic Measurement
report.
4-MAINT LOGS: This 
softkey defines the printout as a Maintenance
Log printout.
5-**MORE **: Pressing this softkey presents the other set of Data
Output Types. See Figure 4-18.
6-QUIT: Pressing the QUIT cancels the printout entry.
7-HM WAKEUP: This 
softkey defines the printout as a report of
Wakeup calls.
8-HM AUDIT: This 
softkey defines the printout as an Audit report.
Page 145 
						

							SECTION MITL9109-094-210-NA
9-PMS: This softkey appears only if Property Management System is
enabled in the CDE System Options/System Timers form. When the
programmer presses the PMS 
softkey, “PMS Port” appears in the
PRINTOUT field the AUTOPRINT 
softkey appears. Pressing the AUTO-PRINT 
softkey completes programming of the PMS port.
After the programmer has selected the desired Printout in the PRINT-
OUT field and moved the cursor to the PRINTOUT TYPE field, the
following 
softkeys appear:
2-AUTOPRINT: The printout occurs automatically when a certain con-
dition in the system is met.
3-DIRECTED: The printout occurs at the user’s request.
4-MONITOR: This 
softkey is available only if the PRINTOUT field is set
to Maintenance Logs. The logs are printed as they occur.
When the programmer has chosen SMDR or DATA SMDR as the Print-
out Type and moves the cursor to the GUARANTEED field, one of the
following 
softkeys appears:
l-YES: Pressing YES guarantees the printing of the record. By default,
the GUARANTEED field is set to NO.
l-NO: This 
softkey appears if the GUARANTEED field has been set to
YES. Pressing this 
softkey restores it to NO.
Page 146 
						

							Customer Data Entry (CDE)
Form 35 - Global Find Access Code
4.146 This form lists the access codes in the CDE database, including
ARS Leading Digits. Callback Busy and 
Fxecutive Busy Override
are excluded, as they can only be dialed when receiving busy tone.
This form exists to provide access code information conveniently to
the user. Codes can be assigned, modified or deleted only in the
appropriate forms.
TABLE 4-54
FORM 35 
- GLOBAL FIND ACCESS CODE
II:01 PM 15-JAN-88CDE TERMINAL DISPLAY
alarm status = ND ALARM
ACCESS CODEDEFINEDBAY SLT CC-I
0Cons0 I e
t03021002SUPERSET04011003Logical Line
1004Logical Line
1007
SUPERSET204021008Logical Line
1009Logical Line
1200Data Station
20402
2101Stat ion201022312LDN03022313Lm
I03021002
SUPERSET20401
l-2-3-4-TOP
-
SC7-
1
1
1
2
-
012MULTIPLE APP.
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
NO
NON/A
5-BOlTCbIIII
6-QUIT7-ACCESS CODE 8-9-O-ATTENDANT CONSOLE DISPLAY
ACCESS CODEDEFINEDBAY SLT CCT SCTMULTI PLE APP.
1002SUPERSET204 01 1N/AFl>F2>F3>F4>TOPFS>BOlToMF6>olJ I TF7>ACCESS CODEF8>F9>FO>4.147 Field Description
ACCESS CODE:This field lists all programmed access codes as
assigned in numerical order by the first digits, for example 10, 111,
1210, 132, 20.DEFINED: This field lists the areas where access codes have been
assigned.BAY, SLOT, CCT and SCT: These fields list the physical location of
devices, and 
LDNs.*MULTIPLE APP.: This field lists multiple appearances of 
LDNs.Page 147 
						

							SECTION MITL9109-094-210-NA4.148 Commands
4-TOP: Pressing the TOP 
softkey places the line pointer to the first
line of the form. The command line displays the first line.
5-BOTTOM: Pressing the BOTTOM 
soitkey places the line pointer to
the last line of the form. The command line displays the last line.
6-QUIT: Pressing the QUIT 
softkey exits Form 35 and returns the
display to the level where forms are selected. This 
softkey can also be
used to exit a search for an access code.
6-CANCEL: This 
softkey appears when the entered access code is not
presently assigned. When CANCEL is pressed, the QUIT and NEXT
softkeys appear.
‘I-ACCESS CODE: Pressing the ACCESS CODE 
softkey displays ENTER
ACCESS CODE prompt on the command line. Upon entering the access
code and pressing the ENTER 
softkey, the code is then verified by the
system. If the number entered is not presently used as an access code,
the following message is displayed: The access code xxx does not
exist.
g-NEXT: This softkey is displayed when an unassigned number is
entered at the ENTER ACCESS CODE prompt. Pressing this 
softkeydisplays the next access code that exists numerically after the one
requested.
O-ENTER: This 
softkey appears after an access code has been entered
at the ENTER ACCESS code prompt.
Page 148