Mitel SMART L CALL CONTROLLER Hardware Installation Manual
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SECTION MITL8350-l Ol-l OO-NA TABLE 3: SPECIFIC 909 DEFAULTS PARAMETER r50t & r70t r58t & r78t 602 644 & 684 645 & 685 ;15, 625, 635, 655, 665, & 675 803 Search Table 20, 630, 660, & 670 610 & 650 640 & 680 DEFAULT/ RECOMMENDED (not applicable) 8 SMT 9 #250 2 #833 5 7 #803 2 7 These are the remaining Route Access Control DDD S.C. Note: 602, 610 through 680 programming data entry must be ASCll code. DEFAULT COMPARISON 4.10 Table 4 is a comparison of the 903 versus the 909 defaults. In these comparisons, the reader will note that there are some enhancements that are possible with the 903 defaults that are not included or possible with the “standard” SMarT-lTM Dialer. Once again, the General Information Manual (MITEL P/N 8350-047-lOO-NA) is ap- plicable to all parameters and functions for the 903 command, but with the addition of the listed enhanced operation capabilities. Specifically, in the 903 “standard” mode, up to 1,000 Speed Call positions are Page B
SECTION MITL8350-l Ol-l OO-NA now possible. Each Speed Call may now contain its own unique Ac- count Code, if desired. TABLE 4: COMPARISON OF 903 VERSUS 909 DEFAULTS 903 DEFAULTED PARAMETER OOOt: 0 = 10 SPEED CALLS 1 = 100 SPEED CALLS 2 = Maximum 1000 possible speed calls (3 digit address) NOTE: To use Selection 2, the default 803 Speed Call trigger search table entry must be deleted and replaced in the 804 Table or other table as desired. The rec- ommended Speed Call trigger is: 804 = $6 #9 #9 #9 #2 (user dialed as *nnn). The number of digits that must be dialed into the Speed Call parameter slot is two or three, depending on OOOt above. The Speed Call programming format is: 7nn or 7nnn, followed by dk mm . o . mm ##. NOTE: The appropriate Speed Call trigger must be entered in the search tables for 7nnn type entries. NOTE: If OOOt is set to 0, the program- ming slot number is still two digits. This must be within the range of 00 through 09. A single-digit Speed Call trigger (i.e., 802 *#9#2) is possible for the Search Tables, but. must be programmed in the range of 700 through 709 in the Speed Call slots. The foilowing applies to both defaults: 909 DEFAULTED PARAMETER OOOt IGNORED 1,000 Speed Calls maximum consisting of three digit slots numbered from 000 to 999. NOTE: The default trigger is: 803 = #9 +9 #9 82. There is no “So prefix in this de- fault. If one is added, be sure to delete the present 803 Search Table entry. The number of digits that must be dialed into the Speed Call parameter slot is fixed at three digits. Parameter OOOP is not functional. The Speed Call programming format is: 7nnn followed by dk mm ~ ~ * mm ##. If a * is entered as a part of the mm . . . mm sequence above, all of the digits placed before the ic are entered into the destination buffer. The digits after the * are entered into the account code buffer. The ++ is not dialed out. It is ignored-in the dial-out procedure and only notes the beginning of the account code number. This means that a * may not be a part of a destination number, but if multiple s’s are entered in the Speed Call format, the second and succeeding N’S will be made a part of the account code. They will also appear in the Call Recording output The * separating the Speed Call and the Account Code may be positioned anywhere in the “mm . . . mm” string, or left out entirely. If it is left out entirely, the entire entry will be considered as a destination number. (Continued on next page)
SECTION MITL8350-l Ol-l OO-NA TABLE 4 Con’t: COMPARISON OF 903 VERSUS 909 DEFAULTS 903 DEFAULTED 909 DEFAULTED The maximum length of the field is 30 characters (29 digits and a XC). The maximum length of a Speed Call or Account Code field alone within the 30-character limit is 23 digits. In the 903 Mode, the 6r5 Access Control Strings, of course, must be programmed to dial out the Account Codes, if desired. Speed Dialing may be done on any route in either default format. Note that Route #3 is the recommended route for the 909 Speed Dialer Mode. The User Speed Call programming access code is ###. There is no change. In other words, all trunks are allowed access and speed calls go to search tables (dk = 08). The User Speed Call programming access code is ###. Speed Calls are routed to Route #3. All trunks are allowed access (dk = 03). 1 Note: For installations not capable of transmitting the “#” sign to the dialer, the program access may be changed to any desired series of digits via search table programming. Waiting for expiration of the interdigit time-out will automatically com- plete the entry, thus avoiding the ## terminating entry. 5. PROGRAMMING EXAMPLES AND USE “909” SOPHISTICATED SPEED DIALER PROGRAMMING 5.01 The following paragraphs show examples of specific program- ming for Speed Calls for both the system programming and the User programming viewpoints. It should be noted that the “0” portion of the “03” strings below may be chosen differently, if desired, to allow differing combinations of trunks to have access to the Speed Call (see Table 1 ‘dk’). The “3” portion of the “03” string, however, should remain “3” each time. This forces all Speed Calls to Route #3. Using other routes may require additional programming (refer to the General In- formation Manual). #Ox SYSTEM PROGRAM ACCESS 1) Go Off-Hook. 2) Dial #ON. 3) Wait for the confirming tone. 4) Dial 909. This defaults the Dialer to the sophisticated Speed Dialer data base. 5) The examples that follow on the next page show entries which will not use Account Codes: Page 11
SECTION MITL8350-101-l OO-NA 7000 (CONFIRM TONE) 03 3931212## (CONFIRM TONE) 7001 (CONFIRM TONE) 03 3861212## (CONFIRM TONE) 7002 (CONFIRM TONE) 03 3447725&Y (CONFIRM TONE) 7660 (CONFIRM TONE) 03 mrn...mm## (CONFIRM TONE) Des: No. 6) The following examples of entries will cause Account Codes to be dialed out after. the destination number: 7050 (CONFIRM TONE) 7051 (CONFIRM TONE) 7nnn (CONFIRM TONE) 03 5459958 * 1234567 ## (CONFIRM TONE) 03 5661992 * 2345678 ## (CONFIRM TONE) 03 mm...mm ++ mm...mm ## (CONFIRM TONE) Des:. No. Act. ‘Code 7) Dial 999 or go On-Hook. This exits the programming mode. C%SER PROGRAMMING OF SPEED CALLS 5.02 In this example, the Speed Calls (7)OQ5 through (7)QO9 are as- sumed to be reserved for the User to program entries as he sees fit. Note that the “7” and “03” portions of the entry need not be dialed by the User. He needs only dial the 3-digit address. I) Go Off-Hook. 2) Dial ###. 3) Wait for the confirming tone. 4) Then dial: 005 (CONFIRM TONE) 006 (CONFIRM TONE) 007 (CONFIRM TONE) 008 (CONFIRM TONE) 009 (CONFIRM TONE) “903” STANDARD O.C.C. DIALER PROGRAMMING 4541956 ## (CONFIRM TONE) 5451992 ## (CONFIRM TONE) 3447727 * 7654321 ## (CONFIRM 3447777 ++ 6765432 ## (CONFIRM mm...mm * mm...mm ## (CONFIRM Des: No. t Ace. Code TONE) 0 TONE) TONE) 5.03 Programming Speed Calls for a Dialer in the “903” Standard O.C.C. Dialer configuration is accomplished in the same manner as described above with the following exceptions: 1) Any route may be selected. 2) To dial out Account Codes from within a Speed Call entry, the appropriate Access Control Sequence must be reprogrammed to request the Account Code for dial-out. 3) If 10 or 1,000 Speed Call selections are desired, the OfJOt pa- rameter must be programmed to 0 or 2 accordingly after enter- ing the default 903 or 909 command. Page 12
SECTION MlTL8350-l Ol-l OO-NA 4) When programming from the User Program Access Code (###), all Speed Calls programmed are routed through the Search Tables (dk = 08). DIALING SPEED CALLS 5.04 Once the Dialer has been installed and depending upon the type of programming, the user may dial Speed Calls. The method to access Speed Calls differs depending on unit usage. If 909 Default programming was used, there are no special instructions required to dial a Speed Call. Simply dial the three-digit number of the desired Speed Call and all else is transparent to the user. If the unit has been programmed with the 903 Default, there will be a default Speed Call “trigger” character. This trigger exists in the 803 Search Table. If pa- rameter OOOt is either 0 or 1 (10 or 100 Speed Calls), the trigger exists in the 803 Search Table and is, by default, %. If parameter OOOt is 2 (1,000 Speed Calls), the trigger in table 803 must be deleted and replaced in table 804, for example (by programming). Once again, it is recommended that the x character be used as the trigger. In the case of the 903 default, to access a Speed Call (default programming), simply dial *nn to access a given Speed Call, where ‘nn’ is from 00-99 for a specific stored Speed Call. Note: For more details, refer to the General Information Manual. 5. SPEED CALL VERSUS SCREENING CAPABILITIES 6.01 There are several ways in which to calculate the maximum quantity of Speed Calls and Screen Quantities capable of being programmed into the Dialer. Since both Speed Call and Search Table screens may be of varying length, depending upon the application, graphs are not practical. Some simple methods of determining the capabilities are possible. Ground Rules 6.02 There are two basic ground rules that are applicable. These are: 1) After a 909 default command, there are ‘l5,OOO spaces in mem- ory left for data. 2) After a 903 default command, there are 14,500 spaces in mem- ory left for data. Methods 6.03 The simplest method used to determine if the intended data base will fit into memory (almost all will), is to calculate the space required by the data. Then compare this space to the space available according to the following formulae: 1) A search table entry occupies a number of spaces equal to the length of the template plus the action digit(s). An 804 Search Table entry such as ‘804 1315 0’, for example, is four digits plus Page 13
SECTION MITL8350-I Ol-l OO-NA one action digit for a total of five. The “804” is not counted. An entry of 803 #9#9#9#2 is six plus two, for a total of eight. 2) A speed call entry occupies a number of spaces equal to the length of the speed call plus 6 (an internal Dialer requirement), and must be rounded up to the next ewen number if the total is odd. Thus, a Speed Call programmed as “7nn 08 13931212##” requires 14 spaces in memory (8 digits + 6 = 14). The W’, if used to partition an account code into the Speed Call, counts as one digit. The “#I” does not count. 3) As long as the total of the Speed Call plus the Search Table entries does not exceed the available space, the intended pro- gram will fit into memory. If, by some chance, memory capacity is exceeded, the Dialer will return error tones in the DTMF set (or a question mark if using a terminal), at the point where data is no longer being accepted. Note: Deleting Speed Calls with the Snnn## command does not reclaim all memory. After the deletion, memory space in- creases only by the number of digits in the number being removed, and not by the +6 factor that was added to the Speed Call. Therefore, in the rare event that memory space becomes critical, and several numbers are deleted, the offset in memory space regained must be considered. Total memory space is only reclaimed with a default command. Search ta- bles, on the other hand, reclaim all occupied memory space upon deletion. 6.04 Figure 3 on page 16 is a worksheet that has been included to ease the calculations. For those who are less inclined to do the calculations, Tables 5 and 6 below may be helpful. The quantities listed are rounded downward to allow for entry of route names, longer access control sequences, etc., that would seriously complicate cal- culations. Therefore, the actual calculations on a defaulted Dialer would show slightly higher quantities available than listed. TABLE 5: SPEED CALLS (With no Search Tabies present) 3 through 8 digit Speed Calls 9 or 10 digit Speed Calls 11 or 12 digit Speed Calls Note: All digit counts include the “N” account code separator, if used. P Page 14
SECTION MITL8350-101-100-NA TABLE 6: SEARCH TABLE SCREENS (with no Speed Calls present) QTY. 2,900 2,400 1,800 1,600 1,300 1,200 900 LENGTH OF SCREEN (No Speed Calls Present) 4 Digit Screens 5 Digit Screens 6 Digit Screens 7 Digit Screens 10 Digit Screens 11 Digit Screens 15 Digit Screens Calculation Examples Example 1 100 8-DIGIT 1,600 7-DIGIT SCREENS OR 1,450 8-DIGIT SCREENS OR 1,150 lo-DIGIT SCREENS OR 1,000 ll-DIGIT SCREENS 1,000 8-DIGIT 90 ‘/-DIGIT SCREENS OR 80 8-DIGIT SCREENS Page 1%
SECTION MITL8350-lOl-l OO-NA SPEED CALLS SCREENS IN SEARCH TABLES TOTAL SPEED CALL SPACE TOTAL SCREEN SPACE 1 ] TOTAL SPEED CALL SPACE + TOTAL SCREEN SPACE MUST 8E LESS THAN: 15,000 FOR 909 DEFAULTED DIALER AND 14,500 FOR 903 DEFAULTED DIALER. Note a: IF LENGTH+6 IS AN ODD NUMBER, ROUND UP TO NEXT EVEN NUMBER. FIGURE 3: CALCULATION WORKSHEET Page 16
SECTION MlTL8350-l Ol-l OO-NA 7. SPECIFICATIONS HARDWARE 7.01 Table 7 lists all of the hardware specifications for the SMarT- lTM Common Carrier Access Dialer and Call Controller. These specifications also apply to the SMarT-‘lATM unit unless otherwise noted. TABLE 7: SMarT-lTM HARDWARE SPECIFICATIONS SPECIFICATlON FCC RINGER EQUIVALENCE IDLE LINE, LOOP START RINGER IMPEDANCE: 15-60 Hz, 70-‘llOV 20-3500 Hz, 1OV RINGING SENSITIVITY: 15-60 Hz LEAKAGE: Tip to Ring, 1OOV Tip to Earth, 1OOV OFF HOOK CURRENT lDLE LINE, GROUND START SENSING RESISTANCE: Tip to Earth OPEN CIRCUIT VOLTAGE: Tip GROUNDING VOLTAGE TIME TO RECOGNIZE TIP-GROUND RESISTANCE: Sending Ring-Ground BATTERY FEED OPEN CIRCUIT VOLTAGE FEED RESISTANCE BALANCE: DC SHORT CIRCUIT CURRENT TERMINATION RESISTANCE: DC, 20 mA DC, 40 mA AC, 300-3000 Hz RETURN LOSS: 600 ohms, 20mA OPERATING CURRENT MIN. 10 1 40 20 20 15 36 -22 -5 ‘10 22 550 36 200 200 550 20 13 TYP. 40 -25 0 n/a 24 600 40 600 26 MAX. 0.78 20 80 45 -28 +I0 150 26 650 50 300 300 650 80 UNlTS K& MSt Volts M& Ma m A K& Volts Volts ms Volts & dB mA fi Q fi dB mA Page 97
SECTION MITL8350-101-l OO-NA TABLE 7 CON’T: SMasT-1 TM HARDWARE SPEClFlCATlONS CO SIDE FEED: Gain 300 Hz INTERNAL FEED: DTMF RECEIVER LEVEL LEVEL DIFFERENCE FREQ. To receive To not receive DURATlON TIME BETWEEN TONES ROTARY RECEIVER MAKE IMPEDANCE MAKE DURATION BREAK IMPEDANCE BREAK DURATION RATE DTMF SENDER LEVEL FREQUENCY DURATION (Programmable) ROTARY SENDER TIMING (Programmable) TIMING (At 60140): RATE (At 60/40) INTERDIGIT PAUSE (Programmable) OPERATING RANGE TEMPERATURE HUMIDITY ALLOWABLE VOLTAGE: connected to any -/- With reference to 600~ Termination. Page 18