Mitel SMART L CALL CONTROLLER Hardware Installation Manual

							SECTION MITL8350-047-102-NA 
1) 
2) 
3) 
4) 
5) 
6) 
7) 
4.12 Refer to Figure 4-3. Connect a suitable Earth Ground to the 
screw mount 
[Al provided on the connector panel. This connec- 
tion MUST be made for the unit to function properly. 
Plug the Power Pack jack into the Dialer power connection [Bl. 
Plug the Power Pack AC line cord into a suitable (1 IOV-6OHz) 
AC receptacle. 
Using the supplied RJ31X cables, insert one end of a cable in a 
jack on the Dialer [Cl. 
Connect the other end of the cable used in step 4 to the 
Telco-supplied jack. 
Repeat steps 4 and 5 above for the appropriate number of 
times depending upon the model of Dialer being installed (4- or 
2-line units). 
Connect a suitable terminal to the RS-232 Computer Port [Dl 
via a suitable cable. Configuration of this cable is described in 
paragraph 4.13 below. 
This completes the mechanical installation of the SMarT-I’” 
Common Carrier Access Dialer and Call Controller. Continue by 
programming the unit from a DTMF telephone attached to the Dialer or 
from the terminal. 
RS-232 Port Configuration 
4.13 The RS-232 Computer Port connector (refer to Figure 4-6) is a 
female connector configured as “DCE”. Only the TxD (pin 3), the 
RxD (pin 2), and the GND (pin 1) lines are used by the Controller. Pins 4 
through 6, 8, and 20 are shorted internally for the convenience of the 
user. This port is used for programming and call recording output. 
4.14 During programming, a suitable terminal may be connected to 
this port. For call recording output, a suitable printer is con- 
nected in place of the terminal. Refer to General Information Manual, 
Part 6 paragraph 6.02 for the configuration of the terminal or the 
printer. 
RJ31X USOC Jack and Cable 
4.15 Figure 4-7 illustrates the USOC RJ31X Connector and cable 
assembly as used by the Dialer. Figure 4-5 illustrates the in- 
stallation wiring of the Telco-supplied RJ31X USOC jack and other 
connections from the Central Office. For the unit to operate properly, 
the bridge clips at the “split” type station block must be removed. 
ORDERING INFORMATION 
4.15 Table 4-l on the following page lists the part numbers and 
descriptions of items that can be ordered from MITEL DATA- 
COM INC. 
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							SECTION MITL8350-047-102-NA 
Table 4-1, SMarT-It” Ordering Information 4-1, SMarT-1 Ordering Information 
PART NO. 
I DESCRIPTION 
8350-005 
SMarT-1’“: 4 Line Common Carrier Access Dialer and Call Controller 
(PAV). Includes Power Pack, RJ31 Cables, and Mounting 
Hardware. 
8350-006 SMarT-18’“: 2 Line Common Carrier Access Dialer and Call Controller 
(PAV). Includes Power Pack, RJ31 Cables, and Mounting 
Hardware. 
SPARES 
8350-010 Wall Mount Bracket for SMarT-I’” Common Carrier Access Dialer and 
Call Controller (PAV). 
8350-012 Power Pack for SMarT-1’” Common Carrier Access Dialer and Call 
Controller (PAV). 
8350-013 RJ31X Cable for SMarT-1’” Common Carrier Access Dialer and Call 
Controller (PAV). 
8350-047-l 02-NA General Information Manual Supplement for Dialer with PAV. 
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							SECTION MITL8350-047-102-NA 
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							SECTION MITL8350-047-102-NA 
5. OPERATING DESCRIPTION 
GENERAL 
5.01 The primary function of the SMarT-1’” Common Carrier Access 
Dialer and Call Controller with Positive Account Verification is 
to provide the ability to verify user dialed account codes when the 
Dialer is used as described in the General Information Manual 
(SECTION MITL8350-047-IOO-NA). This feature can be enabled or dis- 
abled by programming. 
5.02 The PAV function provided by the Dialer lies in three distinct 
areas. These areas are: 
0 
Expanded memory enabling the Dialer to have up to 1000 Speed 
Calls and depending on memory use, storage of Account Codes. 
0 
The inclusion of additional programmable progress tones on a 
route by route basis and Account 
user. Code warning tones for the 
l Account Code verification against programmed Account Codes 
to eliminate unauthorized use of the facility. This verification 
also includes Call Detail Recording 
output. 
5.03 The following descriptions outline typical operating modes for 
the SMarT-lTM Dialer with Positive Account Verification. These 
operating modes are unique to this unit. Except as noted below, the 
General Information Manual applies in its entirety. 
INITIALIZING THE DIALER 
5.04 The Dialer is initialized in the same manner as the standard 
SMarT-lTM 
Dialer. The procedure for initialization listed below is 
repeated from the General Information Manual to reduce cross refer- 
encing and to include the default command upon completion of ini- 
tialization. 
1) 
2) 
3) 
4) 
5) 
6) 
7) Connect an earth ground to the Dialer. 
Connect a DTMF telephone or butt set to the subscriber side 
Tip & Ring leads of the Dialer. 
Connect a standard telephone line or network to the C.O. side 
of the Dialer. 
With the power to the Dialer disconnected, go off-hook. 
While holding down the * key on the DTMF set, connect the 
power to the Dialer. A DTMF tone should be audible in the 
handset receiver. 
Continue to hold the x key for 10 seconds or more after apply- 
ing power to the Dialer. 
Release the x key. The unit should respond immediately with 
a 
short tone from the handset receiver. If the tone is not heard, 
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							I 
SECTION MITL8350-047-102-NA 
return to step 1 above and start over. The tone burst indicates 
that the Dialer is initialized and defaulted to its “standard” con- 
figuration. It also indicates that it is 
in the programming mode 
and awaiting a command. 
5.05 
1) Once the above listed procedure has been completed, the user 
has only one option available. This is: 
GO ON-HOOK: The Dialer is defaulted as a standard O.C.C. 
Dialer as noted in the General Information Manual. The only 
difference is that it is capable of up to 1,000 Speed Calls (with 
account codes). All of the programming information in the Gen- 
eral Information Manual applies to the Dialer in this configura- 
tion. 
SPECIFIC DEFAULTS 
5.06 The paragraphs that follow list specific defaults and values for 
the Dialer with PAV. Any parameters that are not listed appear 
in the General Information Manual. They are also the same defaults as 
for the standard SMarT-lTM Dialer. For more information on these 
defaults, refer to the General Information Manual, Section 5. 
903 Default Command - Standard O.C.C. Dialer 
5.07 All defaults are unchanged from the standard SMarT-lTM unit 
defaults except that there are no Alternate Search Table entries. 
Refer to the General Information Manual, Section 5, for a complete 
listing. Also refer to Table 5-3 of this manual for Speed Call and 
Account Code enhancements that are provided in the Expanded Mem- 
ory unit under the 903 default. 
DEFAULT LISTING 
5.08 Table 5-3 is a listing of the 903 defaults. In this listing, the 
reader will note that there are some enhancements that are 
possible with the 903 defaults that are not included or possible with 
the “standard” SMarT-lTM 
Dialer. Once again, the General Information 
Manual (MITEL P/N 8350-047-IOO-NA) is applicable to all parameters 
and functions for the 903 command, but with the addition of the listed 
enhanced operation capabilities. Specifically, in the 903 “standard” 
mode, up to 1,000 Speed Call positions are now possible. Each Speed 
Call may now contain its own unique Account Code, if desired. 
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							SECTION MITL8350-047-102-NA 
Table 5-3, Listing of 903 Defaults 
903 DEFAULTED 
PARAMETER OOOt: 0 = 10 SPEED CALLS 
1 = 100 SPEED CALLS 
2 = Maximum 1000 possible speed calls (3 digit address) 
NOTE: To use Selection 2, the default 803 Speed Call trigger search table entry must be 
deleted and replaced in the 804 Table ot other table as desired. The recommended Speed 
Call trigger is: 804 = #I9 #9 #9 #2 (user dialed as xnnn). 
SPEED CALL PARAMETER DIGITS: The number of digits that must be dialed into the 
Speed Call parameter slot is two or three, depending on OOOt above. 
SPEED CALL PROGRAMMING FORMAT: The Speed Call programming format is: 7nn or 
7nnn, followed by dk mm 
. . . mm##. 
NOTE: If OOOt is set to 0, the programming slot number is still two digits. This must be 
within the range of 00 through 09. A single-digit Speed Call trigger (i.e., 802 *#9#2) is 
possible for the Search Tables, but must be programmed in the range of 700 through 709 
in the Speed Call slots. 
If a x is entered as a part of the mm 
. . . mm sequence above, all of the digits placed 
before the * are entered into the destination buffer. The digits after the x are entered into 
the account code buffer. The x is not dialed out. It is ignored in the dial-out procedure and 
only notes the beginning of the account code number. 
This means that a x may not be a part of a destination number, but if multiple X’S are 
i 
entered in the Speed Call format, the second and succeeding X’S will be made a part of the 
account code. They will also appear in the Call Recording output. 
The x separating the Speed Call and the Account Code may be positioned anywhere 
in the “mm 
. . . mm” string, or left out entirely. If it is left out entirely, the entire entry will 
be considered as a destination number. 
The maximum length of the field is 30 characters (29 digits and a x). The maximum 
length of a Speed Call or Account Code field alone within the 30-character limit is 23 
digits. 
In the 903 Mode, the 6r5 Access Control Strings, of course, must be programmed to 
dial out the Account Codes, if desired. 
The User Speed Call programming access code is ###. All trunks are allowed access 
and speed calls go to search tables (dk = 08). 
Note: 
For installations not capable of transmitting the “#” sign to 
the dialer, the program access may be changed to any desired 
series of digits via search table programming. Waiting for 
expiration of the interdigit time-out will automatically com- 
plete the entry, thus avoiding the ## terminating entry. 
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							SECTION MITL8350-047-102-NA 
USER OPERATION 
5.09 Once installed and programmed, the user will have to follow a 
predefined procedure when making telephone calls. The steps 
below outline the procedure to be followed when using the telephone 
and provide important operational notes: 
; 
:.::.L 
. 
1) When a user desires to place a call from a telephone, it will be 
necessary to dial in an account code that is unique to the user. 
It does not matter which telephone connected to the SMarT-I’” 
is used. It is the responsibility of the user to dial his/her par- 
ticular account code after dialing a telephone number. 
:‘ 
a) The person responsible for maintaining and assigning 
the account codes will issue a code to the user. It will 
be the user’s responsibility to retain and secure this 
code. 
2) The Dialer is preprogrammed with certain dialing information 
for local and long distance calls. This information may be cus- 
tomized at the time of installation. If so, the person in charge of 
maintenance and programming should provide the user with 
specific dialing information. 
a) This information may consist of dialing details when 
making certain types of calls. For instance, and account 
code may or may not be required when making a local 
call. 
3) When using Account Codes when dialing numbers, do the fol- 
lowing steps: 
Note: 
Note: a) Go off-hook on the telephone set. 
b) Obtain dialtone from the Dialer. 
c) Dial the desired telephone number. 
The Dialer may now prompt with a series of tones (beeps) 
that indicate either the type of call that is being placed, or 
requesting an account code be dialed, or both. 
d) Dial your account code. 
1 
.. .-  The Dialer may or may not be programmed to return a single 
confirmation tone (beep) that indicates the account code was 
valid. The Dialer may or may not be programmed to return a 
series of slow tones when the account code is not dialed 
within a certain time period. If the account code is not dialed 
or is invalid, the user will receive a fast busy (reorder) tone. 
The call should be tried again. If still unsuccessful, the user 
should contact the appropriate person in charge to ascertain 
what problem has occurred. 
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							SECTION MlTL8350-047-102-NA 
6. DETAILED PROGRAMMING 
INTRODUCTION 
6.01 The SMarT-I’” Common Carrier Access Dialer and Call Control- 
ler with Positive Account Verification (PAV) should be pro- 
grammed according to normal site specific information. Refer to Sec- 
tion 5 of the Genera! Information Manual for detailed programming 
information and procedures in accomplishing programming. It is as- 
sumed that the user or programmer has read these sections and 
understands the programming methods. 
6.02 Only those areas of special interest to Positive Account Ver- 
ification or those registers that are affected by PAV software 
will be dealt with in the following tables and paragraphs. 
SPECIAL FUNCTIONS 
6.03 Table 6-l below lists System Special Parameters along with 
descriptions of each parameter. Special Function commands 
that are preceded with a ‘942’ are actually two step operations. These 
commands require the entry of the ‘942’ followed by three more digits 
(903, 904, etc.) to select the command parameter. When ‘942’ is dialed, 
it is followed by a double progress tone (two beeps) in the receiver of 
the DTMF telephone, or by a  (carriage return) on the display of 
the terminal. Dialing the next three digits will cause the receiver to 
emit another double progress tone, or the terminal to display another 
. 
Table 6-1, System Special Parameters 
ENTER 
999 
980mmddhhmm DESCRIPTION 
Exit program mode. 
Enter Date and Time for Call Detail Record and Time-of-Day 
Access Control. 
902 Enter Data Confirmation Mode. This parameter allows pro- 
grammed data to be read back for verification. 
907 
942903 
942904 Exit Data Confirmation Mode. Return to program mode. 
Load Factory Installed Default Database. This command will 
re-install all default database parameter settings and will de- 
lete any other programmed data. 
Delete All Search Table Entries. CAUTION - This command 
deletes all data resident in the 801 through 835 Search Ta- 
bles. The Controller cannot operate without data entered in 
these tables. The only reason for erasing this data is if the 
user wishes to restart with an entirely new data program 
(continued) 
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							SECTION MITL8350-047-102-NA 
Table 6-l (Cont’d), System Special Parameters 
ENTER 
942906 
942908 
DESCRIPTION 
and where it is not convenient to delete the old data one 
piece at a time. 
Enter Clone Master Mode. 
Enter Tandem Operation Mode. 
CAUTION - This command 
will affect other traffic on the Dialer. The command puts the 
Dialer into the ASCII to DTMF conversion mode for Dialer 
Remote Maintenance. 
6.04 999 - This command causes the Dialer to exit from the pro- 
gramming mode. If the command is entered from a DTMF tele- 
phone, there will be no progress tones following the dialing of the 
command. If the command is entered from a terminal attached to the 
RS-232 Computer Port, the terminal will display one space after the 
command, the notice ‘QUITTING PROG. MODE’. When using a DTMF 
telephone to program, another method of exiting the programming 
mode is to simply hang up the receiver (on-hook). 
6.05 980 - The 980 command programs the Dialer for the current 
date and time to set the clock. The date and time will be printed 
in the Call Detail Record (current date and time) and will also be used 
for time-of-day access control. The data string associated with the 
command must be entered in two digit groups such as: 
[980mmddhhmml 
where ‘mm’ is the two digit month, ‘dd’ is the two digit day, ‘hh’ is the 
two digit hour (24 hour base), and ‘mm’ is the two digit minute. For 
example, if the Dialer was being programmed on Tuesday, February 11, 
1986 at 01:OO PM, the entry would be: 
[980021113001 
6.06 902 - This command causes the Dialer to enter the data con- 
firmation mode. Once in this mode, the programmer may check 
to ensure that all previous data entered was done correctly. It is the 
method used for verification of data. If a terminal is used to program 
the Dialer, the data is displayed on the terminal screen. If a telephone 
is used to program the Dialer, the unit will wait for 0.5 seconds after a 
parameter entry, then will output the data associated with the entry in 
DTMF format over the C.O. side of the Dialer. 
6.07 For example, if it is desired to verify the Baud Rate of the Dialer 
that would have been entered by the use of the ‘006t’ param- 
eter for 4800 Baud (OOSS), the terminal display would appear as in 
Figure 6-l on the next page: 
Page 24  
						

							SECTION MITL8350-047-102-NA 
> /go21 
> [0061 6 
> 19071 
> 
Figure 6-1, Terminal Data Verification Example 
6.08 The > character is the Dialer prompt that requires the program- 
mer to enter some data. The digits in the square brackets 
[ I are 
the digits entered by the programmer where ‘902’ is enter data ver- 
ification mode, ‘006’ is the parameter for setting the Baud rate, and 
‘907’ is exit data verification mode. The ‘6’ in the second line is the 
parameter qualifier returned by the Dialer for the ‘006’ parameter and 
equates to 4800 Baud for the RS-232 Port. 
6.09 If the same example were verified by use of the DTMF tele- 
phone, the programmer would simply dial the numbers. After 
the ‘006’ entry, the Dialer would wait for 0.5 seconds, then send ‘6’ out 
in DTMF format over the Central Office side of the Dialer. Each of the 
command entries would be followed by a double progress tone in the 
DTMF receiver. This method is not recommended for use in verification 
but may be used for remote maintenance. 
Note: All 9Xx parameters are considered to be commands and 
therefore, are not verifiable. 
6.10 907 - This command causes the Dialer to exit the verificatian 
mode as described in paragraph 5.06 above. The Dialer returns 
programming mode after this command is received from either 
to the 
the terminal or the DTMF telephone. 
6.11 942903 - The ‘942903’ command causes the Dialer to load a 
Factory installed Default Database. The command will re-install 
all default parameter settings as listed in the parameter tables of this 
manual and the General Information Manual. This load will delete any 
other previously programmed data. 
6.12 942904 
- This command causes the Dialer to delete ALL 
SEARCH TABLE ENTRIES. CAUTION - This command will delete 
all information contained in the 801 through 835 Search Tables that 
tells the Dialer what to do when routing a call. The Dialer cannot 
operate without some basic information entered in these tables. The 
only reason for using this command to erase the data is when the user 
wishes to restart with an entirely new data program and where it is 
not convenient to delete or change old data one piece at a time. 
Note: 
6.13 After deleting all search table entries with the 942904 com- 
mand, the default data base can be reloaded by entering a 
942903 command. 
942908 - This command causes the Dialer to enter the Tandem 
Operation Mode. The command should only be issued if the 
Dialer is not in service for users as it will affect all other traffic on the 
Page 25