Mitel SMART L CALL CONTROLLER Hardware Installation Manual
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ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA S... ROUTE PiiRAMETER PROGRAMMING 8. 9. Account Code Warning Tones You can specify warning tones to be supplied to a caller that start after the expiration of the R53 (timer) for PRIMARY Routes, or R73 (timer) for ALXERNATE Routes. The tones are 400 ms long with a 400 ms space of silence in between If the caller fails to enter a digit before the specified number of tones expires, the user will receive re-order tone (of 200 ms ON, 200 ms OFF), and will have to restart the call. This can be done by: REGISTER R59 DESCRIPTION DEFAULTI PRIMARY WHERE T IS: ENTER P FOR ROUTE 0 + 59T O=NONE 0 ENTER 2 FOR ROUTE 1 + 59T 1 = ar ENTER 3 FOR ROUTE 2 + 59T 2 = JJ ,. ENTER 4 FOR ROUTE 3 + 59T 3 = Jj=J ENTER 5 FOR ALL + 59T 4 = U-H 5 P JXJJ 6 = JJ$JIJ JJJJJJJ : : J=JJaiXl=JJ REGISTER R79 DESCIiII’TION DEFAULII ALTERNATE WHERE T IS: ENTER 1 FOR ROUTE 0 + 79T O=NONE 0 ENTER 2 FOR ROUTE 1 + 79T 1 = ai- ENTER 3 FOR ROUTE 2 + 79T 2 = .i=J- ENTER 4 FOR ROUTE 3 + 79T 3 = JpJ ENTER 5 FOR ALL + 79T 4 = JJ-JJ= 5 = J=HJJ- 6 = JrJJi-1 PAV PAGE..- 2.39
SECTION 8350-345-013-NA XSSUE 2. AUGUST 1988 8. ROUTE PARAMETER PROGRAMMING 8. 10. Account Code Confirmation And Reroute Tones YOU can spesify a reroute or confirmation tone to be supplied to a caller after a success- fully entered Account Code, or on a failed route/reroute sequence. The tones are 200 ms I duration. his can be done for PRIMARY routes by: ENTER 1 FOR ROUTE 0 + 60T ENTER 2 FOR ROUTE 1 + 60T ENTER 3 FOR ROUTE 2 + 60T i ENTER 4 FOR ROUTE 3 -I- 60T ‘ENTER 5 FOR ALL + 60T DESCRIFTlON WHERE T IS: 0 FOR ACCOUNT CODE OFF ASD REROUTE TONE OFF 1 FOR ACCOUNT CODE TONE ON AND REROUTE TONE OFF 2FORACCOUNTCODETONEOFFAND REROUTE TONE ON 3FORACCOUNT CODETONEONAND REROUTETONE ON This can be done for ALTJZRNATE routes by: REGISTER R80 DESCRIPTION ALTERNATE ENT+R 1 FOR ROUTE 4 + 80T ENTER2 FOR ROUTE 5 + 8OT ENTER3 FOR ROUTE 6 + 80T ENTER 4 FOR ROUTE 7 + 80T ENTER 5 FOR ALL + 80T WHERE T IS: 0 FOR ACCOUI\T CODE OFF AND REROUTE TONE OFF 1 FOR ACCOUNT CODE TONE ON AND REROUTE TONE OFF 2 FOR ACCOUNT CODE TONE OFF AND REROUTE TONE ON 3 FOR ACCOUNT CODE TONE ON AND REROUTE TONE ON PAGE - 2.40
ISSUE 2, AUGUST 1988 - SECTION 8350-345-013-NA 9. CALL CONTROL DATA ENTRY 9. 1. General Call Control Data defines such system wide information as the Controller’s access num- ber and authorization code. Information entered here provides site specific information and each entry must be terminated with a ##. 9. 2. Route Strings The following TABLE explains the Route relationship to GRO, GRl, 6R2, 6R3, 6R4 and 6R.5. Note: if you program X24 (see page 2.24) to be: X240, X241, X242, X243 the trunk will access Primary Routes 0 Alternate Routes 4 - 7. - 3. If X24 is set to X244 or greater, the trunk will access 6R0, 6R1, 6R2, 6R3, 6R4, 6R5 PRIMARY ROUTES R = 1 WHEN USING ROUTE’ O(ROC) LOCAL R = 2 WHEN USING ROUTE l(VAC 1) LONG DISTANCE R = 3 WHEN USING ROUTE 2(VAC 2) LONG DISTANCE R = 4 WHEN USING ROUTE 3(VAC 3) LONG DISTANCE ALTERNATE ROUTES R = 5 WHEN USING ROUTE 4(ROC) LOCAL R = 6 WHEN USING ROUTE 5(VAC 1) LONG DISTANCE R = 7 WHEN USING ROUTE 6(VAC 2) LONG DISTANCE R = 8 WHEN USING ROUTE 7(VAC 3) LONG DISTANCE VAC Value Added Carrier ROC Regional Operating Company 9. 3. Access Control Sequences (6R5) Access Control Sequences instruct the Controller on how to access a particular carrier telephone network. Entries in this part control how the Controller will access the telephone network. Calls are routed here, after a match in the Search Tables. Each entry (6R5) can be any sequence of commands and there are a maximum of 33 characters per entry. PAV PAGE - 2.41
SECTION 835O-343-013-NA ISSUE 2, AUGUST 1988 9. CALL CONTROL DATA ENTRY DESCRIPTION WHERE R EQUALS l-8 FOR ROUTES SEE Note 2 #O * DIAL A * #OO DIAL A # #Ol IF THE PREVIOUS COMMAND WAS A 2 (SEE 2 BELOW) A # WILL BE DIALED, UNLESS THE LAST DIGIT DIALED OUT WAS A # THEN NO ACTION WILL BE TAKEN #02 WAIT FOR ACCOUNT CODE (IS NOT OUTPUT) DIAL THE DESTINATION NUMBER DIAL THE ROUTE OCC ACCESS NUMBER (6Rl) DIAL THE AUTHORIZATION CODE (6~2) DIAL .THE TRUNK NUMBER CUT THROUGH, DIALING FINISHED CHANGE TO DTMF DIAL-OUT #2AB PAUSE. CONTINUE AFTER PAUSE IF A=5. SEE Note 1 #3AB 578-680 HZ DETECTOR SEE Note 1 #4AB 440 HZ DETECTOR SEE Note 1 #5AB 480 HZ RINGBACK DETECTOR SEE Note 1 #6AB 400 HZ DETECTOR SEE Note 1 #7AB 360-620 HZ ENERGY DETECTOR SEE Note 1 #8AB PRECISE DIAL TONE DETECTOR SEE Note 1 #DAB DTMF DETECTOR Note 1,4 t 6R5 DEFAULTS: ENTRIES 615 & 655 TO #85327 and 625, 635. 645, 665, 675 AND 685 DEFAULTS: #8533#62*427 Note 1 Refer to Table on next page Note 2 The 6R5 Access Control Sequences are called as a result of a dialed digit match within the Search Tables. At some point in the Search Tables, a route is usually chosen. That route will be one of Routes 0 through 7, which pass control to the appropriate 6R5 Access Control. Note 3 Can be used for PBX outgoing access code (e.g. 9) Note 4 Can only be entered from a terminal Example #85327 is the default on Route 0 (615) this string translates to: #8 53 Wait for a minimum of precise dial tone for up to 6 seconds Is from the A and B dial tone timers (next page) where 5 is the A value - wait for the minimum time for dial tone and 3 is the B value - 6 seconds 2 Dial destination number 7 Cut-through PAGE - 2,42 PAV
ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA 9. CALL CONTROL DATA ENTRY 9. 4. A and B Dial Tone Timers The Controller expects a certain minimum duration of dial tone to occur within a speci- fied time, before attempting to dial. This is specified by A and B timers as shown below. 4 -A VALUE, LENGTH OF TIME .- * DIAL TONE MUST EXIST B VALUE, TIME DIAL TONE MUST OCCUR IN. If the duration of dial tone does not occur (or does not occur within the time specified in B) the Controller will redial if the “A” value is O-4, OR it can assume the dial tone is present, but can not be detected and will continue to dial out if the “A” value is 5-9. A CODES - MINIMUM DIAL TONE DURATION A MINIMUM TONE DURATION A MINIMUM TONE DURATION 0 MIN. REDIAL PER R58 OR R78 5 MIN. THEN CONTINUE TO DIALOUT 1 200 MS REDIAL PER R58 OR R78 6 200 MS THEN CONTINUE TO DIALOU-I 2 4130 MS REDIAL PER R58 OR R78 7 JO0 MS THEN CONTINUE TO DIALOU-I 3 1.0 SEC REDIAL PER R58 OR R78 8 1.0 SEC THEN CONTINUE TO DIALOUT 4 2.55 SEC REDIAL PER R58 OR R78 9 2.55 SEC THEN CONTINUE TO DIALOIJT B 0 1 2 3 4 B CODES - TIME DIAL TONE MUST BE DETECTED IN SEARCH TIME B SEARCH TIME 0 SECONDS 5 10 SECONDS 2 SECONDS 6 12 SECONDS 4 SECONDS 7 14 SECONDS 6 SECONDS 8 16 SECONDS 8 SECONDS 9 18 SECONDS * 20 SECONDS PAV PAGE - 2.43
SECTIBN 8350-345013-NA ISSUE 2, AUGUST 1988 9. CALL CONTROL DATA ENTRY 9. 5. Name Of Route You can program a name for a route from a terminal that will appear on CDR records. This provides rapid identification of the carrier used as a word represents the name of the carrier. The default is 444444 for routes 0 and 4 (typically DDD on 610, 650) and 524F55544544 for routes 1, 2, 3, 5, 6 and 7 (ROUTED calls on value added carriers, 620, 630, 640, 660, 670, 680). The R (1 through 8) specifies the route number and all entries must be terminated with a ##. REGISTER 6R0 DESCRIIYI’ION DEFAULT 6R0 THIS IS THE NAME OF ROUTE IN THE CDR AND CAN 444444 NOT EXCEED 16 CHARS. (ONLY 6 WILL BE RPINTED) MUST BE ENTERED IN ASCII. SEE APPENDIX 1. 524F555 . ._. . 9. 6. Access Number For OCC Telephone Network When programmed this access number will be output on calls routed as an OCC. connec- tion requiring an access number to be dialed out before allowing access. The default value for all Routes is blank. This entry can be a maximum of 33 digits. This can be done by: RJZGISTER 6Rl DESCRIPTION DEFAUL? 6Rl WHERE R IS THE ROUTE NUMBER G d BLANK 9. 7. Authorization Number You can enter an authorization number that can be output automatically, to access an OCC, or value added carrier. The default value for all Routes is blank. This entry can be a maximum of 33 digits. This can be done by: REGISTER 6R2 DESCRIl?TION DEFAULT. 6Ft2 WHERE R IS THE ROUTE NUMBER $ ,7_J 2/ BLANK PAGE - 2.44 PAV
ISSUE 2. AUGUST 1988 SECTION 8350-345-013-NA 9. CALL CONTROL DATA ENTRY 9. 8. Dummy Account Code You can program a Dummy Account Code that will act as an account code, if a complete Account Code is not dialed by the user. This entry can be a maximum of 33 digits. This can be done by: REGISTER 6R3 DESCRIPTION DEFAUL’J 6R3 WHERE R IS THE ROUTE NUMBER BLANK 9. 9. Centrex Number You can program a number to be used as the Centrex Access Cbdk. This entry can be a maximum of 33 digits. This can be done by: REGISTER 6R4 t D&XIPTION 1 DEFAULT I WHERE R IS THE ROUTE NUMBER PAV PAGE - 2.45
SECTION 8350-345-013-NA ISSUE 2. AUGUST 1988 10. POSITIVE ACCOUNT CODE OPTIONS 10. 1. Description l%e SMART-l PAV Controller provides most of the functions of the regular Controller. The PAV Controller does not allow the Alternate Search Tables to be used for screening destination numbers, as it is reserved for the Account Codes in the PAV list. In addition, the PAV Controller provides the ability to verify user dialed Account Codes. Other differ- ences from the standard Controller are: The maximum Verifiable Account Code length is 15 digits as dictated by the Search Tables 821 through 835. 10. 2:Specifying the Unit As A Controller Or PAV If you have not done so, you must specify the Controller as a PAV controller if you wish to use it as a Positive Account Code Verifier. The programming in this part applies only if you set 011 to 0111. This can be done by: REGISTER 011 ENTER 011 T DESCRIPTION T = 0 FOR REGULAR CONTROLEER OPERATION T = 1 FOR PAV CONTRT)I.T.ER DEFAULT 0 10. 3. Number Of Account Codes The number of Account Codes that can be programmed, depends on the table selected. For example if you select: Table 823, you can program 3 digit Account Codes in the range 000 to 999 (equal to 1000 Account Codes) or, Table 827, you can program 7 digit Account Codes in the range 0000000 to 9999999 (equal to f,OOO,OOO Account Codes). Of course, the PAV does not have enough memory to program l,OOO,OOO or more Ac- count Codes, but the PAV does have enough memory to satisfy most situations. The following table indicates the number of digits that must be entered in each Account Code table. PAGE - 2.46 PAV
ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA 10. POSITIVE ACCOUNT CODE OPTIONS ACCOUNT CODE TABLE. 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 YOU MUST ENTER THIS NUMBER OF DIGITS IN THE TABLE PLUS AN ACTION DIGIT THE CONTROLLER WILL EXPECT TO SCREEN THE NUMBER OF DIGITS THE TABLE SPECIFIES AND YOU MUST ENTER ENOUGH DIGITS TO FILL THE TABLE. FOR EXAMPLE: 823 MUST HAVE THREE DIGITS TO SCREEN. 10. 4. PAV List Maintenance Code When you configure the Controller as a PAV Controller an additional default entrv is enabled in the Primary Search Tables to the allow the use of the PAV List Maintenance Code. The PAV List Maintenance Code is always active unless you set 011 to 0111 (see page present (see page 2.31), but is not maintains the Positive Account Code List. 2.46). This code is dialed by a user who TABLE1 TEMPLATE1 ACTION1 . I I I DESCRIPTION 803 #O ** I 1 #* DTMF # ** IS THE PAV LIST MAINTENANC CODE 10. 5. Action Digits When you configure the Controller as a PAV Controller an additional Action Digit is added to the Primary Search Tables (Figure 2-2 Maintenance Code. ) to the allow the use of the PAVr List ACTION DIGIT DESCRIPTION #* ACTION CODE DIGIT FOR (PAVJ SEARCH TABLE MAINTENANCE PAV PAGE - 1.47
SECTION 8350-345013-NA ISSUE 2, AUGUST 1988 10. POSITIVE ACCOUNT CODE .OPTIONS 10. 6. String Data When you configure the Controller as a PAV Controller the following Action Digits are available for the Alternate Search Tables only. Each Account Code you enter must have an Action Digit associated with it. 1 AcTION DIGIT1 ’ DESCRIPTION 0 RETURN USER =-ORDER TONE. DENY CALL 1 VALID ACCOUNT CODE. ALLOW CALL * VALID ACCOUNT CODE. ALLOW CALL #9 DELETE SPECIFIED ACCOUNT CODE 10. 7. Programming Positive Account Codes To program the Controller with the Positive Account Codes accomplish the following steps and write the information. in the Positive Account Code Form in APPENDIX 2: 1. Select the users that will have access to the Positive Account Code feature and write their names down under the “Account User’s Name”. 2. Select unique Account Codes for each of the users and write them down beside the user’s name under ‘“Account Code”. 3. Select the action digit to be associated with the user’s Account Code. Write down the Action Code beside the user’s Account Code. 4. Use a DTh4F phone that can access the PAV Controller and go off-hook. 5. Dial the PAV Maintenance Access Code. The default Access Code is # L *. Note: The procedure outlined in step 5 needs only be repeated once for each program- ming session It does not have to be repeated for each Account Code being entered into the PAV Controller’s memory. 6. Start by entering the Account Code for the first user. Next the Action Code for the Account Code, For example if Dial # * * and and a terminating “##“. the the first Account Code is 386261 the dialing sequence would be: a single J- will be heard. ~ l-r Dial 386261 * # # and J J will be heard. Note: The single beep, indicates that you have successfully entered the Account Code Maintenance Mode, and the double beep indicates that the Account Code has successfully been entered. 7. Enter all of the Account Codes from the worksheet. Ensure that the double beep is returned each time an Account Code is entered. PAGE - 2.48 PAV