Mitel SMART L CALL CONTROLLER Hardware Installation Manual

							SECTION MITL8350-047-102-NA 
Dialer. This mode causes the Dialer to become an interface between a 
centralized terminal and the telephone line (i.e., the Dialer becomes a 
Tone-to-ASCII converter to allow the display of received tones to the 
screen, and an ASCII-to-Tone converter to allow the remote program- 
ming of another Dialer (or any other device that can be programmed 
by the use of DTMF (Tone)). 
SYSTEM WIDE PARAMETERS 
6.14 Table 6-2 below lists the System Wide Parameters that are 
programmable and different from the General information Man- 
ual. Note the addition of the ‘01 It’ parameter for Positive Account 
Verification. 
Table 6-2, System Wide Parameters 
ENTER DEFAULT DESCRIPTION 
ooot 1 
006t 4 Number of Speed Call Number Entries Available, where ‘t’ equals: 
0 = 10 Speed Call entries 
1 = 100 Speed Call entries (default) 
2 = 1000 Speed Call entries 
Baud Rate or RS-232 Computer Port, where ‘t’ equals: 
1 = 110 Baud 
2 = 300 Baud 
3 = 600 Baud 
4 = 1200 Baud (default) 
5 = 2400 Baud 
6 = 4800 Baud 
7 = 9600 Baud 
011t 0 Positive Account Verification, where ‘t’ equals: 
0 = Disabled (default) 
1 = Enabled 
NOTE: Enabling PAV forces Search Table #l to be used 
for storing the user dialed account codes. 
1 
6.15 System Wide Parameters, if entered by DTMF telephone, will 
cause a single progress tone (beep) to be heard after dialing 
the first three digits. After dialing the fourth digit to select the action 
of the parameter, a double progress tone (two beeps) will be heard 
indicating that the Dialer is ready for more programming. 
6.16 If these parameters are programmed from a terminal, the three 
digit parameter group and the fourth digit selection is entered 
as one group after the Dialer prompt > with no spaces. The terminal 
will display the code group followed by a carriage return. For example, 
if it is desired to program the Dialer for 10 speed call entries, the 
display would appear as: 
> 
[00001 
>  
						

							SECTION MITL8350-047-102-NA 
where the brackets 
[ 1 enclose the parameter digits to be entered on 
the terminal keyboard by the user. The brackets will not be displayed 
on the screen. 
6.17 OOOt - This parameter tells the Dialer the number of entries to 
be entered in the Speed Call tables (7nnn). Any number of 
speed calls up to the maximum selected number may be entered after 
programming this parameter. For the method of programming Speed 
Calls, refer to paragraph 6.43 of this part. The only allowable selections 
for this command is 10, 100, or 1000 speed call entries. 100 entries is 
the default that will be loaded if a factory default load command is 
issued. 
6.18 006t - This parameter selects the Baud rate that the RS-232 
Computer Port will use in communications to either a terminal 
or a CDR unit. The default rate is 1200 Baud and is loaded at unit 
initialization. The parameter will only take effect after exiting the pro- 
gramming mode. Selection of rates from 110 to 9600 Baud may be 
made in seven steps. 
6.19 Ollt - This parameters enables or disables the Positive Ac- 
count Verification feature of the Dialer. The default selection is 
‘disabled’. When disabled, the unit functions as a standard SMarT-I’” 
Dialer without PAV (refer to the General Information Manual for more 
information). In the enabled state, the Dialer forces Search Table #l to 
be used for the storage of user dialed Account Codes for verification. 
With the PAV enabled, note that the r54t and r74t Route Related 
parameters have different meanings from each other. 
TRUNK RELATED PARAMETERS 
6.20 Table 6-3 below lists the Trunk Related Parameters that are 
programmable and different from the ‘General Information Man- 
ual’. 
Table 6-3, Trunk Related Parameters 
ENTER DEFAULT DESCRIPTION 
x04t 1 Flash Allowed Time, where ‘t’ equals: 
1 = IOOms 
x08t 3 Off-Hook Digit Refusal Time, where ‘t’ equals: 
0 = None 
5 = 500ms 
1 
= IOOms 6 = 600ms 
2 = 200ms 
7 = 700ms 
3 = 300ms 
8 = 800ms 
4 = 400ms 
9 = 900ms 
(continued) 
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SECTION MITL8350-047-102-NA 
Table 6-3 (Cont’d), Trunk Related Parameters 
ENTER DEFAULT DESCRIPTION 
NOTE: If ‘x19t’ Off-Hook Progress Tone is set to a ‘1’ or 
enabled, the progress tone will not occur until 
‘x08t’ timer has expired or reached 700ms. The 
Off-Hook Progress Tone is 200ms in duration. 
x19t 
x22t 1 Off-Hook Progress Tone, where ‘t’ equals: 
0 = Off-Hook Progress Tone Disabled 
1 = Off-Hook Progress Tone Enabled 
Reserved (See 01 It) 
NOTE: Whether System Option ‘xl It’ (PAV 
Enabled/Disabled) is set to a ‘0’ or a ‘I’, Search 
Table 
1 is always dedicated to the PAV list and 
cannot be used for destination searching purposes. 
x31t 3 
x34t 6 TIP GND Application Recognition (GND START), where “t” equals: 
0 = 40ms 6 = 240ms 
1 = 40ms 7 = 280ms 
2 = 80ms 8 = 320ms 
3 = 120ms 9 = 360ms 
_ 
4= 160ms *= 400ms 
5 = 200ms # = 440ms 
Tip Ground Removal Timer, where ‘t’ equals: 
0 = 40ms 6 = 240ms 
1 = 40ms 7 = 280ms 
2 = 80ms 8 = 320ms 
3 = 120ms 9 =,360ms 
4 = 160ms *= 400ms 
5 = 200ms # = 440ms 
6.21 x04t - The x04t command programs the Flash Allowed Timing. 
If the Flash Allowed Time is longer than the On-Hook Timing 
(x03t), then flash is not allowed. The default for the command is 
IOOms. For more information, refer to the General Information Manual. 
6.22 x08t - This command programs the Off-Hook Digit refusal time. 
The default for the command is 0.3 seconds. The programmable 
time period ranges from 0.1 to 0.9 
seconds and is selectable by 
entering a number from 0 to 9 respectively, 
for the ‘t’ in the command 
line. For example, if it was desired to program all trunks for a 
0.5 
second Off-Hook Digit Refusal Time, the command would appear as: 
> 150851 
> 
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							SECTION MITL8350-047-10%NA 
on the programming terminal, or when programming with a DTMF 
telephone, simply dial the ‘5085’ as follows: 
1 DIAL 1 HEAR 1 DIAL 1 HEAR 1 
where p indicates a single progress tone and hb indicates a 
progress tone (two beeps) as heard in the telephone receiver. 
6.23 x19t - This command programs the Controller to use double 
or not 
use Off-Hook Progress tone when the user lifts the receiver. 
The default for the command is disable Off-Hook Progress tone. For 
example, if it is desired to program trunk 1 for an Off-Hook Progress 
tone, the command would appear as shown below: 
> 
Cl1911 
> 
on the programming terminal, or when programming with a DTMF 
telephone, simply dial the ‘1191’ as shown below: 
j 3’; / HEJR ( “:’ 1 HER- 1 
6.24 x34t - The x34t command selects the time period for the Tip 
Ground Removal Timer. A period within the range of 0 t0 440 
ms can be selected by substituting a number from 0 to 9, or x, or # for 
‘t’ in the command line when programming with a DTMF telephone. If 
programming is accomplished from a terminal, the x becomes the 
letter ‘A’ and the # becomes the letter ‘B’. The default for the command 
is 240 ms (6). For example, to program all trunks for a 120 ms Tip 
Ground Removal Time, the command would appear as: 
> [53431 
> 
on the programming terminal, or when programming with a DTMF 
telephone, simply dial the ‘5343’ as shown below: 
DIAL HEAR 
DIAL HEAR 
I 534 
I P I 3 I BP I 
ROUTE RELATED PARAMETERS 
6.25 Tables 6-4 and 6-5 that follow are the Primary Route Param- 
eters and Alternate Route Parameters respectively, that are pro- 
grammable and different from the ‘General Information Manual’. 
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Table 6-4, Primary Route Related Parameters 
ENTER DEFAULT DESCRIPTION 
r51t 0 
Route Progress Tones (beeps - p), where ‘t’ equals: 
0 = None 
3 = b&P 
I=) 6 = kbbkP& 
4 = Mb& 
2 = Pb 5 = PPbaP 7 = PbMbPP 
8 = &k&h&&b 
NOTE: These Route Progress Tones are 100ms in duration 
with IOOms of silence between them. Route Pro- 
gress tones will be given to the user before the 
Dialer cuts the Central Office audio through. 
r54t 1 Account Code Type where ‘t’ in System option ‘Ollt’ is set to a ‘0’ 
or disabled. ‘t’ equal to 0 through 5 apply to using initial account 
code, while ‘t’ equal to 6 through # apply to using new account 
code, where ‘t’ equals: 
Initial Acct. Code New Acct. Code 
0 = 
Flexible, wait for timeout, 6 = Flexible, wait for timeout, 
then continue. then continue. 
1 = No Account Code. 7 
= No Account Code. 
2 = Fixed length, wait for 
8 = Fixed length, wait for 
timeout, then reorder. 
timeout, then reorder. 
3 = Fixed length, wait for 
9 = Fixed length, wait for 
timeout, then enter ‘dummy 
timeout, then enter ‘dummy 
account code’. 
account code’. 
4 = Same as ‘2’ plus 10 
x = Same as ‘8’ plus IO 
more digits. more digits. 
5 = Same as ‘3’ plus 10 
# = Same as ‘9’ plus IO 
more digits. more digits. 
PAV Code Type, where ‘t’ in System option ‘01 It’ (PAV) is set to a 
‘1’ or enabled, and where ‘t’ equals: 
Use Initial Account Code 
I= 
No Account Code. 
2= 
Fixed length of one to nine digits. Send all gathered 
digits to Search Table 1. 
4= 
Same as ‘2’ with the fixed length being from 10 to 
15 digits. 
Use New Account Code 
8= 
Fixed length of one to nine digits. Send all gathered 
digits to Search Table 1. 
*= Same as ‘8’ with the fixed length being 10 to 15 
digits. 
NOTE: Flexible Account Codes and Dummy Account 
Codes are not supported when PAV is enabled. 
(continued) 
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							SECTION MITL8350-047-102-NA 
Table 6-4 (Cont’d), Primary Route Related Parameters 
ENTER DEFAULT DESCRIPTION 
r59t 0 
Account Code Warning Tones (beeps - b) where ‘t’ equals: 
0 = None 
3 = bJJd 6 = bbdP)t) 
l=b 
4 = 8b6U 7 = P&#UPPd 
2 = 6/, 
5 = bBPbb 
6 = bb#Ub/ld#h 
NOTE: Warning tones are 400ms ON and 400ms OFF. The 
warning tones start after expiration of r53t Timer. 
If the user fails to enter a digit before the speci- 
fied number of tones expires, the user is returned 
a re-order tone of 200ms ON and 200ms OFF. 
r60t 0 Account Code Confirmation and Reroute Tones, where ‘t’ equals: 
0 = A/C tone OFF and Reroute tone OFF 
1 
= A/C tone ON and Reroute tone OFF 
2 = A/C tone OFF and Reroute tone ON 
3 = A/C tone ON and Reroute tone ON 
The account code confirmation tone is 200ms in duration. 
Table 6-5, Alternate Route Related Parameters 
ENTER DEFAULT DESCRIPTION 
r71t 0 
Route Progress Tones (beeps - p), where ‘t’ equals: 
0 = None 
3 = MB 6 = bk&&k/, 
1=&I 
4 = bPPP 
7 = JLUbbPb 
2 = bP 5 = BMd/i 8 = bb#UbbLV 
NOTE: These Route Progress Tones are 100ms in duration 
with IOOms of silence between them. Route Pro- 
gress tones will be given to the user before the 
Dialer cuts the Central Office audio through. 
r74t 1 Account Code Type where ‘t’ in System option ‘01 It’ is set to a ‘0’ 
or disabled. ‘t’ equal to 0 through 5 apply to using initial account 
code, while ‘t’ equal to 6 through # apply to using new account 
code, where ‘t’ equals: 
Initial Acct. Code 
New Acct. Code 
0 = 
Flexible, wait for timeout, 6 = Flexible, wait for timeout, 
then continue. 
then continue. 
1 = No Account Code. 
7 = No Account Code. 
2 = Fixed length, wait for 
8 = Fixed length, wait for 
timeout, then reorder. 
timeout, then reorder. 
3 = Fixed length, wait for 9 = Fixed length, wait for 
timeout, then enter ‘dummy 
timeout, then enter ‘dummy 
account code’. 
account code’. 
(continued) 
Page 
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							SECTION MITL8350-047-102-NA 
Table 6-5 (Cont’d), Alternate Route Related Parameters 
ENTER DEFAULT DESCRIPTION 
Initial Acct. Code 
New Acct. Code 
4 = 
Same as ‘2’ plus 10 
* = Same as ‘8’ plus 10 
more digits. more digits. 
5 = Same as ‘3’ plus 10 # = Same as ‘9’ plus 10 
more digits. more digits. 
PAV Code Type, where ‘t’ in System option ‘01 It’ 
(PAV) is set to a 
‘1’ or enabled, and where ‘t’ equals: 
Use Initial Account Code 
I= No Account Code. 
2= Fixed length of one to nine digits. Send all gathered 
digits to Search Table 1. 
4= Same as ‘2’ with the fixed length being from 10 to 
15 digits. 
Use New Account Code 
8= 
Fixed length of one to nine digits. Send all gathered 
digits to Search Table 1. 
X= Same as ‘8’ with the fixed length being 10 to 15 
digits. 
NOTE: Flexible Account Codes and Dummy Account 
Codes are not supported when PAV is enabled. 
r79t 0 Account Code Warning Tones (beeps - &) where ‘t’ equals: 
0 = None 
3 = d&d 
6 = &bdPb& 
1 =b 
4 = bbbP 7 = #kLLLU 
2 = 0U 5=bbPP/i 8 = /I,kk%h/l 
NOTE: Warning tones are 400ms ON and 400ms OFF. The 
warning tones start after expiration of r73t Timer. 
If the user fails to enter a digit before the speci- 
fied number of tones expires, the user is returned 
a re-order tone of 200ms ON and 200ms OFF. 
r80t 0 Account Code Confirmation and Reroute Tones, where ‘t’ equals: 
0 = A/C tone OFF and Reroute tone OFF 
1 = A/C tone ON and Reroute tone OFF 
2 = A/C tone OFF and Reroute tone ON 
3 = A/C tone ON and Reroute tone ON 
The account code confirmation tone is 200ms in duration. 
6.26 Since the descriptions for the Primary and Alternate Routes are 
similar, no differentiation will be made in the paragraphs that 
follow. The descriptions will apply to both Tables 6-4 and 6-5 equally, 
unless otherwise noted. 
6.27 
r51t, r71 t - These parameters select the Route Progress Tones. 
These tones will be 100 ms long with a 100 ms silence period 
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SECTION MITL8350-047-102-NA 
between tones. The tones will be present in the telephone receiver 
before the Dialer cuts the Central Office audio through. The default 
selection for ail eight routes is ‘0’ or no progress tones. A maximum of 
eight tones can be selected by entering a number from 1 to 8 for ‘t’. ‘r’ 
is a number from 1 to 4 to select the route for the tones. For example, 
if it is desired to program Route 2 for four progress tones by use of a 
terminal, the command would be entered as: 
> 3514 
> 
When using a DTMF telephone to program, simply dial ‘3514’ as illus- 
trated below: 
Note: Reroute tones are used in conjunction with registers r51t and 
r71t (routing tones). If r51t and r71t are set to ‘0’, there will be 
no reroute tones if the call changes routes. 
6.28 r54t, r74t - 
This parameter selects the Account Code Type 
when Positive Account Verification (01 It) parameter is disabled. 
The default selection for this parameter is ‘1’ or no account code. The 
only time that the type of account code would come into prominence 
with PAV disabled, would be if the Controller changes routes or de- 
faults to another route on call failure. The controller, depending upon 
the account code type selected would then either use the ‘initial 
account code’ or request a ‘new account’. In this case, no account 
code verification would be performed. If ‘01 It’ is enabled, depending 
on programming, verification will be performed. For example, if it is 
desired to program Route 3 for an initial account code of fixed length, 
wait for timeout, then reorder, with PAV disabled, programming from a 
terminal would appear as: 
> [01101 
> 145121 
> 
When a DTMF telephone is used to program the same example, simply 
dial the ‘0110’ and ‘4512’ as shown below: 
6.29 r59t, r79t - This parameter selects the use of Account Code 
Warning Tones. These tones start after the end of the Account 
Code Wait Timer period (i.e., the amount of time that a user has to 
enter an account code, r53t, r73t). Once the tones have started, the 
user has to enter a digit before the specified number of tones have 
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been received, or the user is returned a re-order tone. Warning tones 
are 400 ms ON and 400 ms OFF. The re-order tone is 200 ms ON and 
200 ms OFF. The default selection for this parameter is ‘0’ or no tones. 
6.30 For a programming example, if it was desired to program Al- 
ternate Route 3 for eight warning tones, the command during a 
terminal programming period would be displayed as: 
> [47981 
> 
Or if a DTMF telephone were used to program the same example, 
simply dial ‘4798’ as illustrated below: 
1 DIAL 1 HEAR 1 DIAL 1 HEAR 
6.31 r60t, r80t - These parameters select the Account Code Con- 
firmation and Reroute Tones. The tones are 200 ms in duration. 
If enabled, the user will receive a tone in the telephone receiver after 
entering a a valid account code, and/or upon call failure and rerouting. 
Either or both of the parameters may be selected by programming a 
number from 1 to 3 when entering the parameter. The default for the 
parameter is 0 which disables both tones. 
6.32 If routing progress tones are disabled and the Account Code 
Confirmation tones are enabled, the user will receive one tone 
before entering the Account Code, and one tone to confirm that all 
digits have been entered. 
6.33 If routing tones and Account Code tones are both enabled, the 
user will receive the routing tones after the destination number. 
A tone will also be received at the end of the Account Code entry. 
6.34 If the routing and Account Code tones are both disabled, and 
r54t is disabled and expects a new Account Code on rerouting, 
the user will receive the Account Code progress tones. 
6.35 For a programming example, if it is desired to program Primary 
Route 3 for both Account Code Confirmation tone and Reroute 
tone, the parameter during a terminal programming session would be: 
> 146031 
> 
Or if a DTMF telephone were used to program the same example, 
simply dial ‘4603’ as illustrated below: 
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SEARCH TABLE ZERO CHANGES 
Default Addition 
6.36 
An additional default entry has been added to Search Table 
Zero to allow the use of a PAV List Maintenance Code. This 
code is dialed by the user when maintaining the Positive Account Code 
list. It is only valid when PAV is enabled by selection of parameter 01 It 
where ‘t’ equals ‘1’. 
Table Template Action Description 
803 
#OH WX 
DTMF ‘#K+’ is the PAV List Maintenance Code 
Action Digit Addition 
6.37 
One action digit has been added to the action digit list as 
shown in the General Information Manual, part 4. This action 
digit is only valid when the PAV is enabled by selection of the param- 
eter 01 It where ‘t’ equals ‘1’. It allows the maintenance of Search Table 
1. 
Action Digit 
#* Description 
Action code for (PAV) Search Table 1 Maintenance 
SEARCH TABLE ONE 
Action Digit Changes 
6.38 Table 6-6 below lists changes to the action digits used when 
programming Search Table 1. When programming other search 
tables, the normal action digits listed in the General Information Man- 
ual still apply. The action digits listed in 6-6 are only valid when the 
PAV is enabled by selection of parameter 01 It where ‘t’ equals a ‘1’ 
and ONLY apply to Search Table 1. 
Action Digit 
0 
1 
* 
#9 
Table 6-6, Search Table 1 Action Digit Changes 
Description 
Return user reorder tone, Deny call 
Valid Account Code, allow call 
Valid Account Code, allow call 
Delete specific Account Code 
STRING DATA ENTRY CHANGES 
6.39 Table 6-7 on the next page lists the changes to the string data 
entry as listed in the General Information Manual, part 5. 
Page 35