Mitel SMART L CALL CONTROLLER Hardware Installation Manual

							SECTION MITL8350-047-l OO-NA 
5.06 Several other techniques may be used and are derivatives of 
the above. For instance, a cloned unit may have a few param- 
eters changed via method 2. The time saved, compared to complete 
programming, is substantial. 
5.07 An additional feature is an “auto-answer” mode which, if en- 
abled, allows remote programming of an unattended Dialer 
while maintaining the security of unauthorized access via a series of 
parameters. There is also a separate limited access code for subscriber 
entry of speed calls. 
DETAILED PROGRAMMING INSTRUCTIONS 
1-:-::- .‘;::#j~tigi&uii i ,j 
Consideration should be given to the programming of 411 
and 
911 numbers. This is mentioned because of concern 
that the possibility of having the 411 or 911 codes pro- 
grammed to be non-functional. In some geographic loca- 
tions, this consideration extends to ‘0’. Test the Dialer 
thoroughly for the correct operation of these numbers 
after installation and programming. 
METHOD 1 
5.08 The Dialer, in all cases, is simple to program. The programming 
consists basically of two steps. Step one is to put the Dialer 
into the programming mode. Step two is to enter the programming 
information by using one of the four methods previously mentioned. 
5.09 If Method 1 is the selected data entry method, the computer, 
attached to the Dialer via the Computer (RS-232) port, will 
present the user with screens of information. These screens may be 
easily modified by following the instructions also included on the 
screen. The computer will automatically communicate with the SMarT- 
lTM Dialer by using ASCII characters. 
ASCII Compatible Terminal 
5.10 A second procedure under programming method 1 allows the 
user to program the SMarT-1 Dialer by using an ASCII compati- 
ble ‘dumb’ terminal. It requires no program to provide screens of 
information, but has the advantage of visual feedback for the program- 
mer, as well as, access to the “data confirmation” mode. The reference 
to ‘dumb’ terminal means that there are no programs resident to make 
it ‘smart’ such as a personal computer. 
5.11 This method requires an ASCII terminal such as a DEC I/T-50? .s 
or DEC !/T-100? (or compatible unit). If the terminal has an 
RS-232 port output and can be connected to the Dialer via an RS-232 
(NULL MODEM) cable, in most cases, the terminal will support this 
procedure. 
t VT-LOM-100 are Trademarks of Digital 
Equipment Corporation 
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							SECTION MITL8350-047-l OO-NA 
5.12 The Dialer will accept input from the terminal as follows: 
1) Characters are 0 through 9 and A through F. 
2) Characters a through f are converted to characters A through F. 
3) Characters X, x, 999, and  are used to exit the program 
mode. 
4) Characters ++ and a are the same as character A. 
5) Characters #, B, , , , ,  
and  are all considered to be the character #. 
6) ALL OTHER CHARACTERS ARE IGNORED. 
5.13 The Terminal and the Dialer must be set to the same Baud rate 
(the default rate for the Dialer is 1200) with no parity, eight bits 
per character with one stop bit and bit 8 sense set to space. The 
terminal must operate on-line in full duplex mode. The Dialer must 
already have been * initialized at least once. 
5.14 Once the Dialer has been powered up, enter the security code. 
The terminal security code is defaulted to  (carriage re- 
turn). This will cause the Dialer to display a sign-on message similar 
to: 
REV nn ENTERING PROG. MODE 
> 
5.15 The field ‘nn’ in the example above is the Revision number of 
the software that is contained in the Dialer. 
5.16 Once this display appears on the screen, the Dialer can be 
programmed. An example of a simple programming session is 
included below. The left hand column shows the screen with the 
operator keyed information included in brackets [I. This is done so that 
the reader will not become confused with the Dialer responses. The 
right hand column includes any comments or notes for the particular 
line. 
REV nn ENTERING PROG. MODE 
> [9021 
> ES01 I 1#7*#7#90 
> 19071 
> [SO1 1#9##1 
> [9021 
> 1801 I #7#90 
>[999lX or >[ESCI 
Enter “data confirmation” mode (display 
memory mode). 
Display the contents of the 801 search 
table. 
Re-enter normal programming mode. 
Delete the first entry in 801 (#9 = de- 
lete). 
Enter data confirmation mode. 
Display contents of 801. 
Exit programming. 
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							SECTION MITL8350-047-l OO-NA 
Note: 
Since this is operation with a dumb terminal, the contents of 
search tables will be displayed as one long string. It is up to 
the user to determine where the actual string entry ends or 
begins. This is accomplished by counting from the start of the 
Dialer display for the required number of characters particular 
to a search table. 
5.17 If an invalid entry is made, the terminal will display a ‘? and 
proceed to the next line with a new prompt. If the Dialer is left 
in the programming mode for more than a minute without making an 
entry on the terminal, a warning will be displayed saying that 60 
seconds are left before exiting. 
5.18 Further programming is accomplished by reading the applicable 
sections under programming Method 2 and applying this in- 
formation by use of the Terminal keyboard. 
METHOD 2 
5.19 
The following paragraphs deal with the programming of the 
Dialer from a telephone set. 
All of the character sequences 
are identical to those used in the data exchange between the 
Dialer and the computer when using Method 1. 
These paragraphs 
will allow a user that is conversant with computer programming to 
fashion any kind of ‘up-load’, ‘down-load’, or interactive control pro- 
gram. 
I::ij:i. ‘::i’&$&pY~ i; : Consideration should be given to the programming of 411 
and 911 numbers. This is mentioned because of concern 
that the possibility of having the 411 or 911 codes pro- 
grammed to be non-functional. In some geographic loca- 
tions, this consideration extends to ‘0’. Test the Dialer 
thoroughly for the correct operation of these numbers 
after installation and programming. 
5.20 Before using the Dialer for the first time, a default base of data 
must be loaded into the unit by a special programming mode. 
This is accomplished by the procedure outlined below: 
1) Connect a DTMF telephone set to Line 1 of the unit. 
2) Disconnect the power from the Dialer. 
3) Using the telephone set, go off-hook. Push and Hold the x Key. 
4) While holding the x Key, power the unit up. 
5) Continue to hold the * Key for ten seconds or more. 
6) Upon release of the s key, the unit will acknowledge with a 
short tone burst, audible in the earpiece. Default programming 
is now loaded and the Dialer is in the cut-through mode. 
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							SECTION MITL8350-047-l OO-NA 
7) Place the DTMF telephone set on-hook. 
5.21 The Dialer is now configured as: 
0 All trunks loop start 
a 
A single beep is used to notify the user that the Dialer is 
functioning 
a 
There are no speed call numbers in the “700” speed call tables 
0 
The program security access code is #OX 
Entering Programming Mode 
First Time (New Dialer) 
5.22 If this is the first time that the Dialer is to be programmed, a 
special method is required to put the Dialer into the program- 
ming mode. This method is outlined by the steps listed under para- 
. graph 5.20 above. 
5.23 After completing the steps outlined in paragraph 5.20, the first 
entry must be the security access code #OX so that the user 
may continue with the programming steps under ‘Data Area’ below. 
Other Than First Time 
5.24 To enter the programming mode, enter the security access 
code that was used in paragraph 5.23 above or #OX if default 
code is used. ’ 
ENTERING DATA 
5.25 There are three distinct types of data that may be entered. 
These are PARAMETERS, STRINGS and SEARCH-TEMPLATES. 
1) PARAMETERS consist of a four digit sequence where the first 
digit specifies the data area to be programmed, the next two 
digits specify the parameter to be programmed, and the fourth 
digit selects the specific information of interest such as number 
of seconds to wait, number of lines per page, etc.. In the case 
of the first digit of the four digit sequence, the meaning is: 
0 = System Wide Data and Printer Related Data. 
1 = Parameters relating to Trunk 1, Route #0, or Alternate Route # 0. 
2 = Parameters relating to Trunk 2, Route #I, or Alternate Route # 1. 
3 = Parameters relating to Trunk 3, Route #2, or Alternate Route # 2. 
4 = Parameters relating to Trunk 4, Route #3, or Alternate Route # 3. 
5 = Entry of data that is common to all four Trunks, Routes, or Al- 
ternate Routes. For example, ‘502t’ will program the DTMF Dialing 
Rate for all four trunks. 
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							SECTION MITL8350-047-l OO-NA 
2) STRINGS consist of a three digit prefix with the first digit al- 
ways a ‘6’ or ‘7’, followed by an arbitrary number of digits (24 
maximum), and ending with ‘##‘. 
3) SEARCH TEMPLATES consist of a three digit prefix with the first 
digit always an ‘8’, followed by a sequence of digits. The three 
digit prefix selects the search table for data entry. The entry 
process is closed by entering a ‘##I. ‘:: 
Parameters 
5.26 Table 8 below lists the four digit parameter codes for the Dialer. 
The letter ‘x’ or ‘r’ in the code represents a single user select- 
able character for entry to select a specific specification of the param- 
eter. The letter ‘t’ represents a digit for entry. . 
5.27 After programming is completed, the unit should be checked to 
insure programming has accomplished the desired dialing char- 
acteristics and activities. Ensure that the new program access code (if 
used)functions and then delete the default program access codes as 
follows: 
GO OFF-HOOK 
ENTER PROGRAM MODE using new access code 
Delete the default accesses as follows: 
803 #0 0 x #9 
804 #9 #O 0 TX #9 
HANG UP 
5.28 If default program access codes are to be used, do not perform 
the above deletions. 
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							SECTION MITL8350-047-l OO-NA 
TABLE 8: PARAMETERS 
FIRST DIGIT = 0 SYSTEM WIDE DATA 
DIAL DEFAULT/ 
RECOMMENDED DEFINITION/PARAMETER INFORMATION 
ooot 1 
Use 10 or 100 Speed Call Numbers, where: 
0 = use 10, 1 = use 100 
001t 
005t 0 
0 Reorder Tone, where: 
0 = 400 Hz, 180 ipm, 1 = 400 Hz, Continuous 
Number of Trunk to monitor for SMDR where: 
DIGIT ALLOWED TRUNKS DIGIT ALLOWED TRUNKS 
0 ALL 8 TRUNK 4 
1 TRUNK 1 9 TRUNKS 1,4 
2 TRUNK 2 TRUNKS 2,4  G% 
3 TRUNKS 1,2 # TRUNKS 1,2,4 
4 TRUNK 3 C TRUNKS 3,4 
5 TRUNKS I,3 D TRUNKS 1,3,4 
6 TRUNKS 2,3 E TRUNKS 2,3,4 
7 TRUNKS 1,2,3 
NOTE: The C, D, and E entries above may be 
made from a terminal. 
006t 4 Baud rate of printer, where: 
2 = 300 Baud 
3 = 600 Baud 
4 = 1200 Baud 
6 = 9600 Baud 
7 = 19200 Baud 
007t 
008t 
009t Number of nulls after a CARRIAGE RETURN . 
Print out IC calls, where: 
0 = no 
1 = yes 
Print Format, where: 
0 = Print off 
1 
= MITEL Format 
2 = SMarT Format 
01ot 9 Route to monitor, where: 
0 - 3 = Route number (4 - 7 = Alternate routes) 
8 = Routed calls and outside Centrex only 
9 = All 
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							SECTION MITL8350-047-IOO-NA 
TABLE 8 CON’T: PARAMETERS 
FIRST DIGIT (x) = 1,2,3,4, or 5 (ALL) DATA FOR TRUNKS 1,2,3,4, or ALL 
DIAL DEFAULT/ 
RECOMMENDED DEFINITION/PARAMETER INFORMATION 
NOTE: 
Trunk #I and Route #I are unrelated. The former 
controls the operation of the trunk hardware with 
respect to starting, ending, and dialing a call. This 
controls things such as the type of CO trunk con- 
nected, the type of dial tone and whether the Trunk is 
DTMF or rotary, i.e., anything that deals with the 
physical aspects of the Trunk. Route refers to the 
characteristics of the carrier network. The codes for 
each are merged below only for convenience sake. 
Any trunk may access any Route. 
xoot Type, of Central Office, where: 
t = 
0 = Loop Start, Rotary Dialing 
1 = Ground Start, Rotary Dialing 
2 = Loop Start, DTMF Dialing 
3 = Ground Start, DTMF Dialing 
xOlt Rotary dialing, where: 
t 5 
3 = outpulse at 40/30 ms 
4 = outpulse at 60/40 ms 
x02t 
x03t 
x04t 3 DTMF dialing rate, where: 
t I 
0 = 40 ms 5 = 90 ms 
‘1 = 50 ms 6 = 100 ms 
2=60ms 7=llOms 
3 = 70 ms 8 = 120 ms 
4 = 80 ms 9 = 130 ms 
On-hook timing, where t = 0 - 9, or: 
t I 
0 = 80 ms 5 = 500 ms * = 2000 ms 
l=lOOms 6= 750ms # = 2500 ms 
2= 150 ms 7 = 1000 ms 
3 = 200 ms 8 = 1330 ms 
4 = 300 ms 9 = 1660 ms 
Flash allowed/time, where t = 0 - 9, or: 
t = 
0 = 80 ms 5 = 500 ms * = 2000 ms 
l=lOOms 6= 750ms # = 2500 ms 
2 = 150 ms 7 = 1000 ms 
3 = 200 ms 8 = 1330 ms 
4 = 300 ms 9 = 1660 ms 
If flash allowed/time is longer than the on-hook timing, 
then flash is hot allowed. 
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							SECTION MlTLB350-047-l OO-NA 
TABLE 8 CON’T: PARAMETERS 
FIRST DIGIT (x) = 1,2,3,4, or 5 (ALL) DATA FOR TRUNKS 1,2,3,4, or ALL 
DIAL DEFAULT/ 
RECOMMENDED DEFINITION/PARAMETER INFORMATION 
x05t 0 Time between release and reseizure, where t = 0 - 9, or: 
t = 
0= 500ms 5=1250ms 
1 = 650 ms 6 = 1400 ms 
2= 800ms 7=1550ms 
3 = 950 ms 8 = 1700 ms 
4 = 1100 ms 9 = 1850 ms 
x06t 3 t = Number of ground start tries 
(failure goes to reorder tone). 
x07t 3 
x08t 3 t = Ground start timeout in seconds 
(Wait for TIP GND). 
Off-hook digit refusal time, where t = 1 - 9, or: 
t= 0 = None 5 = .5 Sec. 
1 = .I Sec. 6 = .6 Sec. 
2 = .2 Sec. 7 = .7 Sec. 
3= .3 Sec. 8 = .8 Sec. 
4 = .4 Sec. 9 = .9 Sec. 
x09t 4 User dial tone, where: 
Silent Dialout Ticking Dialout 
t = 
0 = None 2 = None 
1 = Internal * 3 = internal * 
4 = From C.O. 6 = From C.O. 
* - Interacts with x19 Beep Options. 
xlOt 
xl 1t 3 Reserved for future use. 
t = Inter-digit timeout on subscriber side, 
where t = 1 - 9, x and #, or: 
t = 0 = No timeout 6 = 12 seconds 
1 = 2 seconds 7 = 14 seconds 
2 = 4 seconds 8 = 16 seconds 
3= 6 seconds 9 = 18 seconds 
4= 8 seconds x = 20 seconds 
5 = 10 seconds # = 22 seconds 
x12t 2 t = 
Inter-digit timeout on 0+ calls. 
Same as xl It above. 
x13t 2 t = 
Inter-digit timeout on Ol+ calls. 
Same as xllt above. 
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							SECTION MlTL8350-047-l OO-NA 
TABLE 8 CON’T: PARAMETERS 
xI8t I 
xI9t I 
FIRST DIGIT (x) = l&3,4, or 5 (ALL) DATA FOR TRUNKS 1,2,3,4, or ALL 
DIAL DEFAULT/ 
RECOMMENDED DEFINITION/PARAMETER INFORMATION 
x14t t = 
Rotary inter-digit pause on the Central Office side 
(outgoing dialing), where t= 0 - 8, or: 
0 = 400 ms 5 = 900 ms 
I = 500 ms 6 = 1 second 
2 = 600 ms 7 = 1.1 seconds 
3 = 700 ms 8 = I.2 seconds 
4 = 800 ms 
xI5t t= Character used for restart during dialing. 
Use * or # only. 0 = disable. 
xI6t t= Character used for forcing redial on Route #O. 
Use * or # only. 0 = disable. 
xI7t t= Character used for forcing redial on the same route 
as used the first time. 
Use x or # only. 0 = disable. 
t = 
Redial timeout, where t = 0 - 9, or: 
0 = No timeout 5 = 40 seconds 
1 
= 08 seconds 6 = 48 seconds 
2 = I6 seconds 7 = 56 seconds 
3 = 24 seconds 8 = 64 seconds 
4 = 32 seconds 9 = 72 seconds 
t = 
Beep options, where: 
0 = No beep tones enabled. 
I 
= Off-hook beep (see note I). 
2 = Account code beep. 
1 before account code/2 after. 
(See note 2). 
3 = Account code beep and off-hook beep. 
4 = OCC beep. 
1 for Route #O after destination number, 
2 for all routes other than 0 after destination num- 
ber. 
(See note 3). 
5 = OCC beep and off-hook beep. 
6 = OCC beep and account code beep. 
(See note 4). 
7 = OCC beep, account code beep, and off-hook 
beep. 
(See note 4). 
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							SECTION MITL8350-047-l OO-NA 
TABLE 8 CON’T: PARAMETERS 
- 
.‘. . . 
FIRST DIGIT (x) = 1,2,3,4, or 5 (ALL) DATA FOR TRUNKS 1,2,3,4, or ALL 
DIAL DEFAULT/ 
RECOMMENDED DEFINITION/PARAMETER INFORMATION 
NOTE 1: If the off-hook beep options is chosen by itself 
(i.e., x191) or in conjunction with the other beep options, a 
beep will be heard when the telephone handset is lifted off 
the cradle, regardless of whatever route the call is dialed 
on. 
NOTE 2: If the account code beep option is chosen (i.e., 
x192) the SMarT-lTM Dialer will insert a beep at the end of 
the destination number (which is before the account code 
is to be dialed). After the account code is entered, the 
second account code beep is heard. 
NOTE 3: If the OCC beep option is chosen (i.e., x194), the 
SMarT-lTM Dialer will insert one beep after the destination 
number if the call is dialed on Route #0 (DDD). If the call 
is dialed on any other route, the OCC beep option will 
insert two beeps after the destination number. 
NOTE 4: If the OCC beep option and the account code 
beep option are employed (i.e., xl96 or x197) and the call 
is dialed on Route #O (DDD), one beep after the destina- 
tion number and one beep after the account code will be 
heard. If dialed on any other route, two beeps will be 
heard after the destination number and one beep after the 
account code. 
NOTE: If parameter x54t has the t value set to 1 (i.e., no 
account code), then account code beeps are disabled re- 
gardless of the x19t options chosen. 
xzot 2 t= Ringing sensitivity, where t = 0 - 9 
(0 is the most sensitive, 
and decreasing to 9, the 
least sensitive). 
x21t 6 
x22t 0 t= Inter-ring timing, in seconds. 
t = 
Use primary or alternate search tables. 
0 = Primary, 1 = Alternate 
x23t 9 t= Activation of Dialer 
(what is done immediately after off-hook), where: 
0 = Immediately dial Default Route 
(Hotline Operation) 
8 = Wait for digits; use search tables 
9 = Cut-through 
(Pass all digits directly through Dialer). 
(No Call-processing). 
Page 43