Mitel SMART L CALL CONTROLLER Hardware Installation Manual
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SECTION MITL8350-047-102-NA COMMON CARRIER ACCESS DIALER AND CALL CONTROLLER WITH POSlTlVE ACCOUNT VERIFICATION CONTENTS 1. 2. 3. 4. 5. 6. PAGE 1 INTRODUCTION ...................................... DOCUMENT OBJECTIVES ............................. 1 DOCUMENT OVERVIEW ............................... 1 INTENDED AUDIENCE ................................ 2 DOCUMENT HISTORY ................................ 2 READER COMMENTS ................................. 2 DOCUMENT CONVENTIONS ........................... 2 GENERAL DESCRIPTION ............................... 3 FEATURES AND CAPABILITIES .......................... 3 DIALER DESCRIPTION ................................ 3 SPECIFICATIONS .................................... 5 HARDWARE ........................................ 5 RS-232 PORT ...................................... 7 ELECTRICAL/MECHANICAL ..... .-. ..................... 7 UNPACKING, INSTALLATION AND ORDERING INFORMATION . . 9 SHIPPING AND RECEIVING ............................ 9 Unpacking.. ..................................... 9 Repacking ....................................... 9 INSTALLATION REQUIREMENTS ........................ 9 POWER REQUIREMENTS ............................. 12 MOUNTING ....................................... 12 CONNECTIONS .................................... 12 RS-232 Port Configuration ......................... 16 RJ31X USOC Jack and Cable ....................... 16 ORDERING INFORMATION ............................ 16 OPERATING DESCRIPTION ............................ 19 GENERAL ......................................... 19 INITIALIZING THE DIALER ............................ 19 SPECIFIC DEFAULTS ................................ 20 903 Default Command - Standard O.C.C. Dialer ......... 20 DEFAULT LISTING .................................. 20 USER OPERATION .................................. 22 DETAILED PROGRAMMING ............................ 23 INTRODUCTION .................................... 23 Page vii
SECTION MITL8350-047-102-NA CONTENTS PAGE 7. 8. 9. SPECIAL FUNCTIONS ................................ 23 SYSTEM WIDE PARAMETERS .......................... 26 TRUNK RELATED PARAMETERS ........................ 27 ROUTE RELATED PARAMETERS ........................ 29 SEARCH TABLE ZERO CHANGES ....................... 35 Default Addition ................................. 35 Action Digit Addition ............................. 35 SEARCH TABLE ONE ................................ 35 Action Digit Changes ............................. 35 STRING DATA ENTRY CHANGES ....................... 35 PROGRAMMING EXAMPLES ........................... 36 Assumptions ................................... 36 PAV LIST MAINTENANCE EXAMPLE ..................... 37 ENTERING SPEED CALLS ............................. 37 SEARCH TABLE PROGRAMMING CONSIDERATIONS ........ 39 Parameter OOOt .................................. 39 CONTROLLER MEMORY CAPACITY ...................... 41 MEMORY SPACE ESTIMATING METHOD ................. 41 TECHNICAL CIRCUIT DESCRIPTION ..................... 47 INTRODUCTION .................................... 47 PHYSICAL MAINTENANCE AND TROUBLESHOOTING ........ 49 PHYSICAL MAINTENANCE ............................ 49 TROUBLESHOOTING ................................ 49 APPENDIX A ....................................... A-l FCC INTERCONNECTION REQUIREMENTS ............... A-l CONNECTION LIMITATIONS ......................... A-l NETWORK CHANGES ............................... A-l MAINTENANCE LIMITATIONS ........................ A-l TROUBLE CORRECTIONS ............................ A-2 DISCONNECTION .................................. A-2 APPENDIX B ....................................... B-l OVERALL TOPICAL INDEX ........................... B-l FIGURES PAGE 4-1, 4-2, 4-3, 4-4, 4-5, 4-6, 4-7, 6-1, Equipment Unpacking and Repacking ............... 10 Multi-Unit Packing and Repacking ................. 11 Controller I/O Connections ....................... 13 Typical Controller Installation Configuration ......... 13 Typical Connection Configuration .................. 14 RS-232 Interface Connector ...................... 14 USOC RJBIX Jack and Cable Assy ................. 15 Terminal Data Verification Example ................ 25 7-1, Calculation Sht. 1 .............................. 44 7-2, Calculation Sht. 2 .............................. 44 7-3, Calculation Sht. 3 .............................. 45 Page viii
SECTION MITL8350-047-102-NA TABLES PAGE 3-1, SMarT-I Hardware Specifications .................. $6 3-2, RS-232 Port Specifications ........................ 7 3-3, Electrical/Mechanical Specifications ................. 7 4-1, SMarT-1 Ordering Information .................... 1’7 5-1, Listing of 903 Defaults .......................... 21 6-1, System Special Parameters ..................... 23,24 6-2, System Wide Parameters ........................ 26 6-3, Trunk Related Parameters ...................... 27,28 6-4, Primary Route Related Parameters ............... 30,31 6-5, Alternate Route Related Parameters .............. 31,32 6-6, Search Table 1 Action Digit Changes ............... 35 6-7, String Data Entry Changes ....................... 36 6-8, Programming Examples (PAV) ................... 36,37 6-9, PAV List Maintenance Example .................... 37 6-10, Speed Call Entries ........................... 38,39 Page :ix
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SECTION MIlL8350-047-102-NA I. INTRODUCTION DOCUMENT OBJECTIVES 1 .Ol This document contains all information that relates to the SMarT-I’” Common Carrier Access Dialer and Call Controller with Positive Account Verification. The title of the Section is ‘Supplement to General Information Manual, SMarT-I’” Common Car- rier Access Dialer and Call Controller with Positive Account Verifica- tion’. For ease of reference, the Section can be noted by its MITEL Part Number ‘MITL8350-047-102-NA’. This part of the Section is an over- view of the contents of the document and outlines the intended au- dience. 1.02 From this point forward and for ease of understanding, the SMarT-1 tm Common Carrier Access Dialer and Call Controller with Positive Account Verification will be referred to in text as the ‘Dialer’. Positive Account Verfication will be referred to in text as ‘PAV’. DOCUMENT OVERVIEW 1.03 The document contains important notices to customers at the front on pages i through v. The first notice is for U.S. cus- tomers. The second is for Canadian customers. The third is general. in nature and applies to all customers. If a particular notice does. not apply, that page containing the notice may simply be removed from the manual. 1.04 Following the notices is a general Table of Contents. This table lists the major parts of the Section, along with subheadingsin the order that they appear within the Section. The manual is divided into 9 parts and two appendices. 1.05 This part is a general overview of the manual. The second part is a description of the features and capabilities of the Dialer. The third lists all specifications for the Dialer. 1.06 The fourth part describes in detail, all procedures for receiving, shipping, unpacking, installation and connection for the Dialer. This part is followed by an operating description. The sixth part out- lines programming of the Dialer for use as PAV. The seventh part describes the memory space of the Dialer, while the eighth part is intended to be a technical circuit description. The ninth and final part describes physical maintenance and troubleshooting. 1.07 The appendices provide additional information that may be of some use to the installer, programmer, or user of the Dialer. The first appendix includes FCC information, while the second contains an overall index listing topics in alphanumeric order. This index is included to provide an easy reference guide in locating specific in- formation. Page 1
SECTION MITL8350-047-102-NA INTENDED AUDIENCE 1.08 This document is intended for use as a general information manual for the installer, programmer, and user of the SMarT-1’” Common Carrier Access Dialer and Call Controller with Positive Ac- count Verification. The document does not attempt to teach program- ming concepts. It is assumed that the reader has some programming experience. DOCUMENT HISTORY 1.09 This is the first formal issue of this document. It is a supple- ment to the ‘SMarT-I’” Common Carrier Access Dialer and Call Controller, General Information’ manual, MITEL P/N ‘MITL8350-047- IOO-NA’. Subsequent issues will be provided as information is changed or upgraded. These subsequent issues will replace any previous issue. READER COMMENTS 1.10 If the user has any comments or corrections that pertain to this document, please forward a reply in writing to MITEL Docu- mentation Control in Ogdensburg, N.Y., U.S.A., quoting document num- ber ‘SECTION MITL8350-047-IOZ-NA’. DOCUMENT CONVENTIONS 1.11 Throughout this manual, the following conventions will be used: SYMBOL MEANING . . . A horizontal ellipsis means that the preceding item may be repeated one or more times. tI II t I A vertical ellipsis means that not all of the statements in a figure or an example are shown; their content is not important to the example. Double square brackets in statement and format de- scriptions enclose items that are optional. Braces enclose lists from which the user must choose one item. Each item is separated from the other by a comma ‘,‘. The less than and greater than signs, used in statement and format descriptions, usually enclose a special key to be pressed, such as a carriage return key. > The greater than sign, when appearing alone, indicates the terminal prompt as shown on the terminal display. Terminal lines use two conventions. If the characters are printed in capitalized characters (upper case), the words are typed as listed. If they are printed in small characters (lower case), they require that some char- acter(s) be entered in their place.
SECTION MITL8350-047-102-NA 2. GENERAL DESCRIPTION FEATURES AND CAPABILITIES The SMarT-1’” Dialer has the following features and capabil- ities: Compliance with FCC Parts 68 and 15 Four Line capacity for the SMarT-1’” unit (MITEL P/N 8350-005) Two Line capacity for the SMarT-1A’” unit (MITEL P/N 8350-006) CDR Output Versatile Programming Automatic Route Selection (ARS) Up to 1,000 Speed Calls, depending on length of Speed Call l Installer programmable, or 0 Customer programmable Tone to Pulse Conversion Pulse to Tone Conversion Each Speed Call entry may contain its own unique Account Code Account Code Verification (PAV) on a System wide basis Programmable selection of Routes to use PAV Safeguarding of Customer’s database program against inadver- tent erasure Separate program entry to allow customer update and main- tenance of PAV lists Progress tones programmable on a route by route basis Progammable for Account Code change on Route change SMDR Indication of Speed Call and its related Account Code number In addition, the unit has the following convenience features: l Useable with Centrex Lines l Useable behind a PBWPABX l Hot Line operation DIALER DESCRIPTION 2.02 The SMarT-I’” PAV Dialer is a self-contained electronics unit that provides most of the functions of the standard SMarT-1’” Dialer with four times the amount of memory. The Dialer with PAV does not allow search table #I to be used for screening destination numbers. It is reserved for the PAV list. For a description of the Page 3
: . . . . SECTION MITL8350-047-102-NA standard Dialer, refer to the General Information Manual (P/N 8350-047-IOO-NA). In addition, the PAV Dialer provides the ability to verify user dialed account codes. Other noteable differences from the standard Dialer are: 1. 2. 3. 4. 5. 6. The unit verifies Account Codes on a System wide basis. . _. ::: Only routes that have Account Codes enabled use the verifiable code list. This allows the Dialer to be programmed to do tasks such as to force the verification of account codes on toll routed calls only. The PAV Dialer reserves search table #l for the entry of ac- count codes only. This table cannot be used to screen destina- tion digits. A two step operation is required to accomplish maior database changes such as default database loads, search table flushes, etc. This safeguards against the inadvertent erasure of a cus- tomer’s database program by programmers or installers. The unit includes a separate programming access code so that the end-user or customer can update and maintain the PAV list. The unit has provisions for the addition of programmable Pro- gress Tones (beeps heard in the user’s telephone receiver) on a route by route basis. These progress tones are IOOms in dura- tion and can be programmed in any number from none to eight for a specified event. Note: The standard Dialer has progress tones (beeps). These tones mentioned above, are in addition to the standard Dailer tones. 7. The number of Account Code warning tones (similar to pro- gress tones, but 400ms in duration instead of looms) can be programmed on a route by route basis. The warning tones can be programmed in any number from 1 to 8 tones. These tones are issued to the user if an Account Code is not entered within the programmable timeout period. 8. The Dialer can be programmed to prompt the caller for a new Account Code if the primary carrier is unavailable and the call overflows to another route or carrier. This feature is valid for both automatic and user forced redials. If the call fails to the same route, the user will not be required to reenter the Account Code. , Page 4
, , SECTION MITL8350-047-102-NA 3. SPECIFICATIONS HARDWARE 3.01 Table 3-l lists all of the hardware specifications for the SMarT- ltm Common Carrier Access Dialer and Call Controller with Positive Account Verficication (PAV). These specifications apply to all models of the Controller (4- or Z-line units) unless otherwise noted. Table 3-1, SMarT-1’” Hardware Specifications SPECIFICATION FCC RINGER EQUIVALENCE IDLE LINE, LOOP START RINGER IMPEDANCE: 15-60 Hz, 70-11OV 20-3500 Hz, IOV RINGING SENSITIVITY: 15-60 Hz LEAKAGE: Tip to Ring, IOOV Tip to Earth, 1OOV OFF HOOK CURRENT IDLE LINE, GROUND START SENSING RESISTANCE: Tip to Earth OPEN CIRCUIT VOLTAGE: Tip GROUNDING VOLTAGE TIME TO RECOGNIZE TIP-GROUND RESISTANCE: Sending Ring-Ground BATTERY FEED OPEN CIRCUIT VOLTAGE FEED RESISTANCE BALANCE: DC SHORT CIRCUIT CURRENT TERMINATION RESISTANCE: DC, 20 mA DC, 40 mA AC, 300-3000 Hz RETURN LOSS: 600 ohms, 20mA OPERATING CURRENT MIN. IO 1 40 20 20 15 36 -22 -5 10 22 550 36 200 200 550 20 13 TYP. 40 -25 0 n/a 24 600 40 600 26 MAX. 0.7B 20 80 45 -28 +10 150 26 650 50 300 300 650 80 UNITS KQ MO Volts Mn Mfi mA KB Volts Volts ms Volts 52 dB mA sl 0 D dB mA Page 5 . .