Mitel SMART L CALL CONTROLLER Hardware Installation Manual
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ISSUE 2, AUGUST 1988 . SECTION 8350-345-013-NA 10. POSITIVE ACCOUNT CODE OPTIONS Note: Once one line that is connected to the Controller has been programmed, all lines connected to that particular Controller are programmed with these same Account Codes. If there are multiple Controllers in an installation, each Controller must be programmed . separately to use the Account Codes from all lines that are connected to the them. 8. After entering all the Account Codes from the worksheet, simply hang up the phone. This action terminates the programming session, and the Controller is now programmed with the Account Codes. PAV PAGE - 2.49
SECTION 8350-345-013-NA APPENDIX Al. 1 GENERAL ISSUE 2, AUGUST $988 1 - SYSTEM INFORMATION This provides various information that you will find useful for extended use of your Con- troller. Al. 2 Print Format You can change Call Detail Recording format as required: l The MITEL format was developed for PBX applications (and specifically MTTEL PBXs). Some fields are used for call transfers, attendants, etc., and are not supplied by the Controller. l The SMART format is similar to the MOTEL format, however it has reduced the printing width to fit in 80 columns and the R field is in ASCII instead of numeric. Al. 3 MITEL Format MY/DD BB:BB CC:CC:CC II.11 DDDDDDDDDDDDDDDDDDDDDDD TSEERR AAAAAAAAAAAANNN MM/DD is the month day BB:BB is the start time of the call CC:CC:CC is the duration of the call . 11161 is the indication of an incoming call D is the number that was dialed T occurs if the call was denied S occurs if the call was speed dialed, a space otherwise LL is the trunk number that was used RR is the route number that was used A is the Account Code that was entered when accessing another carrier Al. 4 SMART Format 12345678901234567890123456789012345678Q012345~78901234567890123458789012345078901234507890 MM/DD HH:YY DH:DY:DS NNNNNNNNNNNNNNNNNNNNNNN TSEE RRRRRRAAAAAAAAAAAA NNN MMIDD is the month day HH:MM is the start time of the call DH:DM:DS is the duration of the call as DH hours, DM minutes and DS seconds N is the number that was dialed T occurs if the call was denied S occurs if the call was speed dialed, a space otherwise LL is the trunk number that was used RR is the route number that was used (ASCll) A is the Account Code that was entered when accessing another carrier NNN is the system ID PAGE - 2.50 PAV
_.- ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA APPENDIX 1- SYSTEM INFORMATION LEGAL CONTROLLER INPUTS FROM CONTROLLER INTERPRETATIOB TERMINAL 0 through 9 #, * 999 999 Exit PROGRAM MODE X or x Exit PROGRAM MODE Go ON-HOOK 1 I Exit PROGRAM MODE 0 through 9 #, * A or a B or b BB or bb C or C D or d E or e F or f FF or ff Period Comma Hyphen LF CR Space 0 through 9 #, * * # ## C D E F it is within a string. SPACE if it is the last character of string. ## # # # # # # PAV PAGE - 2.51
SECTION 8350-345013-NA ISSUE 2, AUGUST 1988 APPENDIX l- SYSTEM INFORMATION ASCII CODES BS 08 28 H 48 h HT 09 ( 68 ; 29 : 49 ’ 69 LF OA 2A 4A VT OB 6A =+ 2B FF oc 9 2c LK J :“c k 6B OD 1 6C CR - 2D M OE :; m 6D so 2E N n 6E SI OF i 2F 0 4F 0 6F DLE 10 0 30 P 70 DC1 11 1 31 71 DC2 z: 12 !l 2 32 RQ DC3 52 r 72 13 3 33 s 73 DC4 S 53 iz 4 34 T t NAK 2 35 vu z4 u ;z SYN 16 36 56 V 76 ETB 17 7 37 W 57 W 77 .cAN 18 8 38 :! 58 %B 19 IA : 9 78 39 59 y” 79 3A f 5A ESC 1B ; 7A 3B FS 1c < 3c ’ GS z ? ;Bc 1D I = 3D 1 RS 1 1E > 3E 3F :. z; US ;; 1F ? 5F DEL 7F PAGE - 2.52 PAV
ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA APPENDIX 2 - SITE INFORMATION For your convenience APPENDIX 2 consists of the following site forms: CONTROLLERSITEFORM SEARCHTABLEFORM SPEEDCALLFORM These forms are designed to help you document your customer’s site information. When calling for technical assistance you should have these forms available to you. The infor- mation contained will aid the technical assistance personnel in resolving difficulties you may encounter. PAV PAGE - 2.53
SECTION 8350-345-013-NA ISSUE 2. AUGUST 1988 APPENDIX 2 - SITE INFORMATION CONTROLLER SITE FORM CUSTOMER NAME: DATE SEE SITE REGISTER DEFAULT DESCRIPTION PAGE lNF0 000 T 1 001 T 0 005 T 0 006 .T 4 007 T 2 008 T 0,l.t 009 T 1 010 T 9 015 T 0 X00 T 2 Type Of Central Office 2.18 X01 T 4 Rotary Dialing Rate 2.18 X02 T 1 DTMF Dialing Rate 2.19 X03 T 6 On-Hook Timing 2.19 X04 T 1 Flash Allowed/Time 2.20 X.05 T 5 Time Between Release And Reseizure 2.20 X06 T 3 T = Number Of Ground Start Tries 2.20 X07 T 3 T = Ground Start Timeout In Seconds 2.21 X08 T 3’ Off-Hook Digit Refusal Time 2.21 .X09 T 4 User Dial Tone 2.21 Xl1 T Xl2 T Xl3 T Xl4 T Xl9 T X20 T X23 T X24 T X25 T X26 T X2? T X28 T X29 T X30 T X31 T X32 T X33 T X34 T R50 T O,l,l,l R51 T 0 R52 T 4 R53 T 3 Speed Call Numbers Reorder Tone Trunks Monitored For CDR RS-232 Baud Rate Nulls After A Carriage Return Print Out Incoming Calls Print Format Route to Monitor for CDR Route Progress Tone Length 2.13 2.16 2.16 2.16 2.16 2.16 2.17 2.17 2.17 Inter-Digit Timeout On Subscriber Side Inter-Digit Timeout On 0+ Calls Inper-Digit Timeout On 01+ Calls Rotary Inter-Digit Pause Beep Options Ringing Sensitivity 2.22 2.22 2.22 2.22 2.23 2.23 Activation Of Controller 2.23 Default Route 2.24 Centrex Outgoing Digit 2.24 Centrex Enable Code 2.24 Auto-Answer Timer In Tens Of Sets 2.25 Auto-Answer Wait-for-Security-Code 2.25 Auto-Answer Lockout Timer 2.25 Off-Hook Recognition Time 2.26 Tip Ground Appiication Timer 2.26 Subscriber Outgoing Digit Recognition 2.26 Subscriber Incoming Digit Recognition 2.27 Tip Ground Removal Timer 2.27 Destination Number Format PAV Route Progress Tones Account Code sumber Of Digits Account Code Wait Timer In Seconds :- 2.3-1 2.35 2.36 2.36 f In Generic 14 the default is 1. In Generic 10 the default is 0. PAGE - 2.54 PXV
ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA APPENDIX 2 - SITE INFORMATION CONTRQLLER SITE FORM REGISTER SEE SITE DEFAULT DESCRIPTION PAGE INFO R54 T R58 T R59 T R60 T R70 T R71 T R72 T R73 T R74 T R78 T R79 T R80 T 601 602 603 604 610, 650 620-640, 660-680 6Rl 6R2 6R3 6R4 1 Account Code Type 2.37 496,696 Action As A Result Of Call Failure 2.38 0 Account Code Warning Tones 2.39 0 Account Code Confirm/Reroute Tones 2.40 O,l,l,l Destination Number Format 2.34 0 PAV Route Progress Tones 2.35 4 Account Code Number Of Digits 2.36 3 Account Code Wait Timer In Seconds 2.36 1 Account Code Type 2.37 4.6.6.6 Action As A Result Of Call Failure 2.38 0 Account Code Warning Tones 2.39 0 Account Code Confirm/Reroute Tones 2.40 000 User Area Code 2.33 43484E Machine Identifier 2.33 #o* Auto-Answer Security Code 2.33 OD Terminal Program Security Code 2.33 444444 Name Of Route 2.44 524F55544S44 Name Of Route 2.44 Blank Access Number 2.44 Blank Authorization Number 2.44 Blank Dummy Account Code 2.45 9 Centrex Number 2.45 615 ~$85327 2.41 625 #8533#62*427 2.41 635 #8533#62*427 2.41 645 #8533#62%427 2.41 655 #85327 2.41 665 #8533#62*427 2.41 675 #8533#62$427 2.41 685 #8533#62*427 2.41 700-799 Blank 100 Speed Call 2.13 7000-7999 Blank 1000 Speed Call 2.13 801-815 Search Tables 801 1#7*#7#90 803 119X9 11#6$#9#9#2#00~#4#O~~#~#O#O#o#C 804 1411#315550180001#4#9#91#9#001#4 807 1#4#1#95550#4#4#9#9#9#9#9#6 808 #1#4#4#9#9#9#9#9#6 810 #4#1#9#9#9#9#9#9#9#9#6 811 #1#4#1#9#9#9#9#9#9#9#9#6 2.31 2.31 2.31 2.32 2.31 2.32 2.31 PAV PAGE - 2.55
SECTION 8350-345-013-NA ISSUE 2, AUGUST 1988 APPENDIX 2 - SITE INFORMATION SEARCH TABLE THE CALLER TO DIAL 115 Is THE REGISTER NUMBER. WHERE THE 8 INDICATES A SEARCH TABLE TOLLOWING TWO DIGITS INDICATE THE NUMBER OF DIGITS TO BE SCREENED, IN THIS :ASE THE CONTROLLER SCREENS IS DIGITS. JNN ARE DIGITS YOU WANT THE CONTROLLER To MATCH TO II MAY BE ANY DIGIT 0 - 9 AND * WHICH WILL BE MATCHED AGAINST THE DIGITS l&LED BY THE SUBSCRIBER. N CAN ALSO BE: #O COMPARE AGAINST A USER DIALED # #I COMPARE AGAINST A USER DIALED 1 OR 0 #4 COMPARE AGAINST ANY USER DIALED DIGIT 2 - 9 #9 COMPARE AGAlNST ANY USER DIALED DIGIT L REPRESENTS THE ACTION DIGITS INSTRUCTING THE ACTION TO BE TAKEN WHEN A MATCH )R ENOUGH DIGTS HAS OCCURED. FURTHER INFORMATION SEE BELOW. f# INDICATES THE END OF THE ENTRY RECEIVED FORCE ROUTE #O THESE CODES WILL FORCE THE CALL ONTO FORCE ROUTE #l THE ROUTE SPECIFIED. ONCE A ROUTE IS FORCE ROUTE K! FORCED, NO CHANGE OF ROUTES MAY OCCUR FORCE ROUTE #3 SELECT ROUTE #O THESE WILL NOT DIAL OUT THE ‘SELECT’ SELECT ROUTE #1 DIGITS AND WILL START THE COMPARISONS SELECT ROUTE #2 OVER AGAIN FROM THE FIRST DIGIT SELECT ROUTE #3 FOLLOWING THE ‘SELECT’ DIGITS SPEED CALL - ACCESS 7NN ENTRY DIAL WHAT HAS BEEN ENTERED AND CUT THROUGH(N0 ROUTING) PROGRAMMING SECURITY CODE ABSORB WHAT HAS BEEN ENTERED AND CUT THROUGH(BY-PASS CONTROLLER) LAST DIGIT OF THE PHONE.NUMBER HAS BEEN DIALED. FURTHER DIGITS DIALED ARE ACCOUNT CODES, UNLESS R54T = 1 IF ACCOUNT CODES ARE ENABLED; OTHERWISE FURTHER DIGITS ARE IGNORED. DIALING INFORMATION MUST HAVE BEEN SCREENED PRIOR TO ENCOUNTERING A SEARCH TABLE WITH THIS CODE TO PROVIDE A ROUTE ON WHICH TO DIAL DO NOTHING(WAIT FOR MORE DIGITS) PREFER DEFAULT ROUTE SPECIFIED IN X24T WHEN ENTERED AS A PROGRAMMING ACTION THE ENTRY IS REMOVED (I.E. 803#00 * #9) REMOVES THE PROGRAMMING CODE # 0 * R SIDE ONLY, LIMITED ACCESS SPEED CALL PROGRAMMING S PERMITS A USER TO ENTER SPEED CALL NUMBERS 1N THE ..MMw FORMAT., BY JUST DIALING THE NNMMM.. .MM DIALING THE SPEED CALL LOCATION NUMBER AND THE T lne aqgr L can only f3e enrerea rrom a would be considered as one digit. #* is 011 is set to 0111. termmal. the PAV I he B IS used as a shift character where #O, #l, #2, etc. list maintance code, and is active only when parameter :‘: . PAGE - 2.56 PAV
ISSUE 2, AUGUST 1988 SECTION 8350-345-013-NA APPENDIX 2 - SITE INFORMATION SEARCH TABLE FORM LOCATION NUMBER ACTION DIGITS PAV PAGE - 2.57
SECTION 8350-345013-NA ISSUE 2, AUGUST 1988 APPENDIX 2 - SITE INFORMATION SPEED CALL Setting up a Speed Call Method 1 REGISTER (FORMAT) FOR 100 SPEED CALLS 7NNlxMM...MM## OR 7NNDKMM. D MM * P. .PP## DEFINITION FORMAT FOR UP TO 100 ENTRIES. NN IS THE SERVICE CODE TO BE DIALED BY THE SUBSCRIBER AND MM...MM IS THE NUMBER TO WHICH THE CODE IS TRANSLATED FORMAT FOR UP TO 1000 ENTRIES. NNN IS THE SERVICE CODE TO BE DIALED BY THE SUBSCRIBER AND MM...MM IS THE NUMBER TO WHICH THE CODE- IS TRANSLATED FOR 1000 SPEED CALLS 7NN-NDKMM...MM## OR 7NNNDKMM...MM* P..PP## D is the key that selects the lines to access the call number I DIGIT SELECTS TRUNK1 DIGIT SELECTS TRUNK 1 MUST BE’ EI’iTERED FROM A TERMINAL K specifies how routing will be accomplished 0 - 7 Force on Route 0 - 7 98 Use the screening table to determine routing Dial immediate, no Route # (transparent) PP is an Account Code and is se the aie . The gc and the Account 3 arated from the destination number by ode are optional. Enters the information into memory Setting up a Speed Call Method 2 STEP 1 2 DIAL 1 DESCRIPTION IS THE USER SPEED CALL PROGRAMMING CODE ### NNU’O IS THE LOCATION 00 THROUGH 99 OR 000 THROUGH 999 3 4 5 MM... IS THE TELPHONE NUMBER TO BE DIALED ## ENTERS THE INFORMATION REPEAT STEPS 2 - 4 UNTIL ALL NUMBERS ARE ENTERED 6 HANG UP TO EXIT. DO NOT DIAL 999 PAGE - 2.58 PAV