Mitel SMART L CALL CONTROLLER Hardware Installation Manual

							SECTION 8350-345-014-NA ISSUE 1, JUNE 1988 
10. CDR AND CMNPNG 
Example 2 
Someone enters DTMF Chain Programming Mode at Controller 5 in a Chain, programs 
“523 8 980 01270945 009 2” and then goes on-hook. 
!5i38$8~012709450092X SOH>‘-YNUL>- ; 
T I A 
I I 
ENQUIRY PROGRAMMING COMMAND TO START-OF-CDR- 
CHARACTERS INFORMATION DUMP CDR IN DUMP 
CONTROLLER 5 CHARACTER 
ENQUIRY 
CHARACTERS 
On paper, the output (t) from the above would be: 
. . . 
(previous CDR record)...... ..CHN!523898001270945Oo92x--; 
05/22 08:37 00: 1:57 #0* T3 DDD CHN--: 
. . . (next CDR record I.... 
t The recording of your programming does not include carriage returns in its output. If 
your recording ‘device does not have an auto wrap function, you may lose some of the 
output beyond the right side of your page. However, the next call record will start in 
column 1 as normal; since each call record begins with a carriage return - line feed 
sequence. 
10. 2. CDR Buffering 
Sufficient RAM has been dedicated to the storage of the call records until they can be 
printed. If the buffer becomes full, newest records will not be stored. 
There is sufficient 
memory allocated to store at least 12 call records in each Controller. 
10. 3. Suspending. the CDR 
The CDR can be temporarily suspended by: 
1. Entering the programming mode using a DTMP telephone connected to the Chain or 
accessing the Chain remotely through Tandem mode. 
2. Selecting the Tail Controller. 
3. Entering 0140. 
Note: Collection of call records will continue in all Controllers which have call recording 
enabled. 
PAGE - 3.15  
						

							ISSUE 1, JUNE 1988 
SECTION 8350-345-01 d-N.4 
10. .CDW AND CHAINING 
10. 4. Enabling CDR 
You can change Call Detail Recording (CDR) format as required: 
0 The MITEL format was developed for PBX applications (specificaiiy MITEL PBXs). 
Some fields are used..for call .transfers, ~attendants, eta, -and .are not supplied by the 
Controller. 
l The MART format is similar to*the MITEL format, however it has reduced the printing 
width to fit in 80 columns and the R field is in ASCII instead of numeric. 
For further information on the print format see 
APPENDIX 1 of MANUAL 2. The print 
format can be changed or disabled by: 
REGISTER 009 DESCRIPTION 
DEFAULT 
ENTER 009T T 0 FOR OFF 
T : 1 FOR MITEL PROVIDE A CARRIAGE 3 
T = 2 FOR SMART RETURN LINE-FEED AT 
T = 3.f START OF RECORD 
I I I I 
T = 5 FOR MITEL 
PROVIDE A CARRIAGE 
T = 6 FOR SMART RETURN LINE FEED 
T = 77 AT START OF RE- 
CORD AND END 
$ Note: Please go to your Manual 2 for an explanation of additional options for this pa- 
rameter. 
PAGE - 3.16  
						

							SECTION 8350-345-014-NA ISSUE 1, JUNE 1988 
11. CHAINING CONDITIONS 
Certain conditions and restrictions apply to Controllers and Chaining. This part outlines 
those restrictions under these headings: 
Parameter 013 
Parameter 014 
Chains 
Other N&es 
11. 1. Parameter 013 
A Controller may be in one Chain only, and the Controller must have a unique ID as set 
by 013T. 
The Controller must be programmed such that 013T is the same as the number you 
labeled the RS-232 connector, on the Chaining Cable. 
The Head Controller is always Controller number 
1 in a Chain. (013&l). 
If 013T is set to anything ‘other than 0130 the RS-232. port can not be used for terminal 
programming. 
11. 2. Parameter 014 
Parameter 014T is always set to 0140 on each Controller, except on the Tail Controller, 
where it is set to the same value as 013T. 
11. 3. Chains 
The number of Controllers in a Chain must be exactly equal to the number of Controller 
ports in the Chaining Cable you are using(i.e. if you leave any of the Controller ports in 
the Chaining Cable open, or do not have a unit programmed as a Head, or do not have 
sequential ID numbers, it won’t work). 
Chains can not be hooked together. A Controller may be in one Chain only. 
No Controller in a Chain may be programmed locally-from any device other than a DTMF 
source. 
The maximum number of Controllers in a Chain is 10. 
The Controller in the Chain with the highest Controller number is always the Tail. 
11. 4. Other Notes 
When DTMF Chain Programming mode is first entered, all the Controllers are considered 
“selected” for the purpose of DTMF Chain Programming. 
User speed call programming and user PAV programming work around the Chain just as 
they do in a non-Chained Controller. If either is invoked, the software checks 013T to see 
if the Controller is in a Chain. If so, it automatically.sends the proper commands around 
the Chain. If not in a Chain, it doesn’t try to send the commands out to the RS-232 port. 
When setting up a Chain, program the Tail Controller with its 013T and 014T LAST. 
When taking down a Chain, take the Tail Controller out of the Chain FIRST by program- 
ming its 014 to 0, 013 to 0, 009 to 0, then do the others, then take the cable off. 
PAGE - 3.17  
						

							* 
ISSUE 1, JUNE 1988 SECTION 8350-345-014-NX 
11. CHAINING CONDITIONS 
It is not necessary to use DTMP Chain Programming if a Chaining Cable is connected to a 
Controller; “normal” DTMF programming may still be done for that Controller as before, 
if desired; only if command 950 is dialed will that Controller (and the rest of the Chain) 
enter the DTMF Chain Programming mode. 
A printer is NOT necessary to perform DTMF Chain Pro&ramming;;If a printer is at- 
tached to the printer port of a Chaining Cable, DTMF Chain Programming activity will be 
shown on it. 
The baud rate on the RS-232 port is defaulted to 1200 (006-T’ = 0064). Make sure that the 
printer or terminal you use is set to the same baud rate as you have set in 006T, and make 
sure that all the Controllers are set to the same baud rate when the Chaining Cable is 
attached. ’ 
You may use a terminal with a keyboard on the printer port of the Chaining Cable, but 
the keyboard will have no effect; this port is for a Receive Only device. 
After a Chain is set up, it will stay set up even if the power to the Controllers is lost. 
Any 
CDR which had accumulated but had not yet printed out before the power outage is lost. 
Any call activity during the power outage, of course, generates no call records. 
PAGE - 3.18  
						

							SECTION 8350-345-o 14-NA 
INDEX 
C 
CDR AND CI-iAINING, 3.14 
CHAINING: CONDITIONS,- 3:17, 3-18 .: 
CHAINING DATA VERIFICATION. 3.13 
CDR buffering. 3.15 
F 
FIGURE, 3.2 
P 
Parameter 013, 3.17 
Parameter 014, 3.17 
S 
SETTING UP A CHAIN, 3.3 
Suspending CDR. See CDR buffering ISSUE 1, JUNE 1988 
PAGE - 3.19  
						

							MlTEL ENGINEERING  PRACTICE 
SECTlON MITL8350-047-l  OO-lVA 
.’  Issue 2, May  1985 
i  ’ 
COMMON  CARRIER ACCESk “PIALER 
AND  CALL  CONTROLLER 
GENERAL  INFORMATION  lh. ‘!’ 
0 - Copyright  of MITEL  DATACOM  INC.‘1985 
m  TM 
- Trademark  of MITEL  DATACOM  INC. 
:t. , 
. 
i w  - Registered  Trademarksof  MITEL CORPORATION  ‘z;  
						

							SECTION MITL8350-047-IOO-NA 
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							SECTION MlTL8350-047-l OO-NA 
NOTICE TO U.S. CUSTOMERS 
The information contained in this document is believed to be accurate in all respects but is 
not warranted by MITEL DATACOM INC. The information is subject to change without notice 
and should not be construed in any way as a commitment by MITEL DATACOM INC. or any 
of its affiliates or subsidiaries. MITEL DATACOM INC. and its affiliates and subsidiaries 
assume no responsibility for any errors or omissions in this document. Revisions of this 
document or new editions of it may be issued to incorporate such changes. 
WARNING 
The SMarT- lTM Common Carrier Access and Call Controller generates, uses, and can radiate 
radio frequency energy and, if not installed and used in accordance with the instructions 
manual, may cause interference to radio communications. It has been tested and found to 
comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of 
FCC Rules, which are designed to provide reasonable protection against such interference 
when operated in a commercial environment. Operation of this equipment in a residential 
area is likely to cause interference, in which case the user, at his own expense, will be 
required to take whatever measures may be required to correct the interference. 
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							SECTION MITL8350-047-l OO-NA 
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							SECTION MlTL8350-047-IOO-NA 
NOTICE TO CANADIAN CUSTOMERS 
The information contained in this document is believed to be accurate in all respects but is 
not warranted by MITEL DATACOM INC. The information is subject to change without notice 
and should not be construed in any way as a commitment by MITEL DATACOM INC. or any 
of its affiliates or subsidiaries. MITEL DATACOM INC. and its affiliates and subsidiaries 
assume no responsibility for any errors or omissions in this document. Revisions of this 
document or new editions of it may be issued to incorporate such changes. 
WARNING 
The Canadian Department of Communications label identifies certified equipment. This 
certification means that the equipment meets certain telecommunications network protec- 
tive, operational, and safety requirements. The Department does not guarantee that the 
equipment will operate to the user’s satisfaction. 
Before installing this equipment, users should ensure that it is permissable to be connected 
to the facilities of the local telecommunications company. The equipment must also be 
installed using an acceptable method oc connection. In some cases, the company’s inside 
wiring associated with a single line individual service may be extended by means of a 
certified connector assembly (telephone extension cord). The customer should be aware 
that compliance with the above conditions may not prevent degradation of service in some 
situations. 
Repairs to certified equipment should be made by an authorized Canadian maintenance 
facility designated by the supplier. Any repairs or alterations made by the user to this 
equipment, or equipment malfunctions, may give the telecommunications company cause 
to request the user to disconnect the equipment. 
Users should ensure, for their own protection, that the electrical ground connections to the 
power utility, telephone lines, and internal metallic water pipe system, if present, are 
connected together. This precaution may be particularly important in rural areas. 
CAUTION 
Users should not attempt to make such connections themselves, but should contact the 
appropriate electric inspection authority, or electrician, as required. 
The Load Number (LN) assigned to each terminal device denotes the percentage of the total 
load, to be connected to a telephone loop, that is used by the device to prevent overload- 
ing. The termination on a loop may consist of any combination of devices subject only to 
the requirement that the total of the Load Numbers of all of the devices doesn not exceed 
100. An alphabetic suffix is also specified in the Load Number and designates the appro- 
priate ringing type (A or B), if applicable. For example, LN = 20 A designates a Load Number 
of 20 and an ‘A’ type ringer. 
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