Mitel SMART L CALL CONTROLLER Hardware Installation Manual

							SECTION MITL6360-047-l OO-NA 
TABLE 13 CON’T: SMarT-lTM HARDWARE SPECIFICATIONS 
SPECIFICATION MIN. 
TYP. MAX. UNITS 
DIAL TONE 
CO SIDE FEED: 
INTERNAL FEED: 
DTMF RECEIVER 
LEVEL 
LEVEL DIFFERENCE 
FREQ: 
DURATION 
TIME BETWEEN TONES 
ROTARY RECEIVER 
MAKE IMPEDANCE 
MAKE DURATION 
BREAK IMPEDANCE 
BREAK DURATION 
RATE 
DTMF SENDER 
LEVEL 
FREQUENCY 
DURATION (Programmable) 
ROTARY SENDER 
TIMING (Programmable) 
TIMING (At 60/40): 
RATE (At 60/40) Gain 300 Hz 
350 Hz 
To receive 
To not receive 
Make 
Break 
INTERDIGIT PAUSE (Programmable) 
OPERATING RANGE 
TEMPERATURE 
HUMIDITY 
ALLOWABLE VOLTAGE: connected to any 
point -2 
-20 
-6 
-1.5 
-3.5 
40 
30 
20 
8 
20 
7 
-8 
-1.3 
40 
40/30 
35 
55 
9.9 
400 
0 
0 0 
n/a 
-6 
60 
60140 
10 
800 +2 dB 
+3 
+6 
+I.5 
+3.5 dBmt 
dB 
% 
% 
ms 
ms 
700 
100 
100 
20 fl 
ms 
Ka 
ms 
PPS 
-3 dBmt 
+I.3 % 
130 ms 
60/40 ms/ms 
45 ms 
65 ms 
10.1 
PPS 
1300 ms 
55 
85 
300 “C 
% 
Volts 
T With reference to 6000 Termination. 
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RS-232 PORT 
6.02 Table 14 below contains the specifications for the SMarT-lTM 
Common Carrier Access Dialer and Call Controller RS-232 Aux- 
iliary Port., This port may be used for programming or for SMDR 
output. 
TABLE 14: RS-232 PORT SPECIFICATIONS 
PARAMETER 
BAUD RATE: 
PARITY: 
BITS PER CHARACTER: 
BIT EIGHT SENSE: 
MODE: 
OPERATION: 
SPECIFICATION 
300 to 19200 Baud programmable; de- 
fault = 1200 Baud 
None 
Eight bits per character with one stop 
bit. 
Space 
On line. 
Full duplex mode. 
ELECTRICAL/MECHANICAL 
6.03 Table 15 contains the Electrical and Mechanical specifications 
for the SMarT-lTM Common Carrier Access Dialer and Call Con- 
troller. These specifications also apply to the SMarT-lATM unit unless 
otherwise noted. 
6.04 This section does not contain all of the specifications for the 
Dialer at present. Other specifications will be added as they are 
received. 
TABLE 15: ELECTRICAL/MECHANICAL SPECIFICATIONS 
PARAMETER 
DIMENSIONS: 
WEIGHT: Dialer 
Power Supply 
MOUNTING: 
POWER: 
Range: 
CONNECTIONS: 
SPECIFICATION 
7.625” (19.37cm) Wide X 10.625” 
(26.99cm) H X 1.375” (3.49cm) D 
2 Ibs (0.907 kg) 
1 lb (0.453 kg) (Approximately) 
Wall Mount with Supplied Bracket 
115 Volts AC, 60 Hz @ 300 mA 
103.5 to 126.5 VAC 
Standard RJ31X Network Connections 
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							SECTION MITL8350-047-l OO-NA 
6.05 The specifications in the Tables above are subject to change 
without notice. The inclusion of ‘n/a’ for a specific parameter 
means that the specification is not available at the time of this pub- 
lication. It will be added at a later date. 
.I 
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							SECTION MITL8350-047-l OO-NA 
7. MAINTENANCE 
GENERAL 
7.01 
The Dialer, as is evident, is a fully self-contained unit. As such, 
it has no user repairable parts. If the warranty seal over the unit 
fasteners is broken, the warranty is void. In case of failure, replace the 
Dialer as follows: 
1) Power down the unit. This will cut-through the subscriber side 
to the CO side. 
2) Remove the RJ31 plug from the Telco supplied socket. The 
shorting bars in the RJ31X will cut-through to the line. Then, 
3) Replace the Dialer and re-connect. 
4) Proceed as if a new installation. 
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3 
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							SECTION MITL8350-047-l OO-NA 
8. ORDERING INFORMATION 
GENERAL 
PART NO. 
8350-00 1 8.01 Table 16 below lists the part numbers and descriptions of items 
that can be ordered from MITEL DATACOM INC. 
TABLE 16: SMarT-lTM ORDERING INFORMATION 
DESCRIPTION 
SMarT-1: 4 Line Common Carrier Access Dialer and Call Controller. 
Includes Power Pack, RJ31 Cables, and Wall Mount 
Bracket. 
8350-002 SMarT-1A: 2 Line Common Carrier Access Dialer and Call Controller. 
Includes Power Pack, RJ31 Cables, and Wall Mount 
Bracket. o 
SPARES 
8350-010 Wall Mount Bracket for SMarT-lTM and SMarT-lATM units. 
8350-011 Power Pack for SMarT-lTM and SMarT-lATM units. 
8350-012 Power Pack for SMarT-lTM and SMarT-lATM units. 
8350-013 RJ31X Cable for SMarT-lTM and SMarT-lATM units. 
8350-015 Cloning Cable 
8350-953-00 1 -NA Installation and Abbreviated Programming Guide 
8350-047-l 00-NA General Information Manual 
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							SECTION MlTL8850-047-l OO-NA 
9. TROUBLESHOOTING 
GENERAL 
9.01 
The following pages are a troubleshooting chart to assist the 
technician in locating problems on installation. It is presented in 
the form of trouble followed by a description of a probable cause. 
Figures Cl and C2 on pages C2, C3, along with Section 3 and Figures 2 
and 3 will aid in locating the problem. 
TABLE 17: TROUBLESHOOTING CHART 
PROBLEM 
Cannot be programmed from remote lo- 
cation. 
Cannot program a remote unit. 
No Ground Start operation. 
Intermittent Dial-out. 
PROBABLE CAUSE 
Caused by faulty or missing Earth 
Ground connection. 
Failure to recognize incoming call 
(one-way voice path or internal dialtone 
on incoming call). 
SMDR errors. 
Failure to properly detect dial tones. 
No Ground Start operation. 
Incoming calls recorded on SMDR as 
outgoing (Ground Start trunks only). Caused by CO side Tip-Ring reversal. 
Failure to access program mode Access code has been preceded by an 
action code, causing cessation of 
searching before reaching the access 
code string. 
Improper access code. 
Missing or erased access code. 
A “904” erase search command was is- 
sued without re-entering an access 
code. 
Missing or faulty Earth Ground connec- 
tion. 
If a unit has been stored for a period of 
time, batteries may have been dis- 
charged. “Cold” initialization required. 
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							SECTION MITL8350-047-l OO-NA 
TABLE 17 CON’T: TROUBLESHOOTING CHART 
PROBLEM 
No Dial out. Progress tones are okay, but 
are followed by dialtone. PROBABLE CAUSE 
Unit has been programmed to output 
DTMF while CO is Rotary type. 
Programmed for Loop Start while CO is 
Ground Start. 
No Dial out after programming. Improper programming. 
Dialer in Cut Through mode (x23 = 9). 
If remotely programmed, programmer 
may have neglected to exit program 
mode upon completion. Dialer will time 
out of program mode automatically after 
about two minutes. 
No speed dials. Speed dial trigger not defined in search- 
es. 
7nn speed call entry calls for an “8” ac- 
tion (use search table) but no table ex- 
ists for the number in the speed dial. 
The trunk being used is not programmed 
to speed dial in the 7nn “D” key. 
No SMDR output. Output turned off (parameter 009 = 0). 
Connecting cable is not NULL MODEM 
(pins 2 and 3 in contention). 
Dialer baud rate does not match printer 
baud rate. 
Printer inoperative. 
Dialer output has been suspended with a 
S (stop) command. Issue 
Q to restart output. 
Faulty or incorrect SMDR output. Faulty or missing Earth Ground. 
Dialer/Printer baud rates do not match. 
Printer requires more nulls after Carriage 
Return (parameter 007). 
“No parity”, two stop bits, or 8-bit word 
not set on printer. 
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							SECTION MITL8350-047-IOO-NA 
TABLE 17 CON’T: TROUBLESHOOTING CHART 
PROBLEM 
Call waiting signal or flash-hook for hold 
.drops call. 
PROBABLE CAUSE 
On-hook timing too short (x03). 
Flash allowed timing too short (x04). 
Flash allowed timing set for a longer pe- 
riod that on-hook timing. 
Failure to acquire dialtone on redial 
functions. 
Dialer re-order tone during slow dialing. 
No Centrex operation. x05 time between release and reseize is 
too short for the particular CO. 
xl 1 inter-digit timeout too short. 
Not enabled (parameter x26 = 0). 
x25 Centrex digit not programmed to 
desired digit. 
Parameter 6R4 not programmed if oc- 
curring on auto dialing. 
Improper OCC dialing. 601 area code not programmed (must be 
programmed to something even if not 
used in access control sequence). 
6R5 access control sequence not pro- 
grammed for dial tones present, or 
wrong route programmed (615 = route 0, 
625 = 1, etc.). 
Access number not programmed for that 
route (6Rl). 
No cut through (7) code in 6R5 param- 
eter. 
No #6 code in 8xx search; results in de- 
lay before cut through. 
Carefully check 800 searches and access 
control sequences. 
Improper destination number format 
(x70). 
911 Emergency number, or 411, etc., will 
not work. One of the 800 searches has superseded 
it. Always be sure to check the function 
of emergency numbers. 
911, 411, etc., not available on that ex- 
change. 
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