Mitel SMART L CALL CONTROLLER Hardware Installation Manual

							ISSUE 2, AUGUST 1988 SECTION 8350-345013-NA 
APPENDIX 2 - SITE INFOR~MATION 
SPEED CALL FORM 
LOCATION NUMBER DESTINATION AND ACCOUNT 
CODE 
I 
PAV 
PAGE - 2.59  
						

							SECTION 835Q-34%013-NA ISSUE 2. AUGUST 
APPENDIX 2 - SITE INFORMATION 
POSITIVE ACCOUNT CODE 
Programming Positive Account Codes 
1988 
To program the Controller with the Positive Account Codes accomplish the following 
steps and write the information in the Positive Account Code Form: 
1. Select the users that will have access to the Positive Account Code feature and write 
their names down under the “‘Account User’s Name”. 
2. Select unique Account Codes for each of the users and write them down beside the 
user’s name under “Account Code”. 
3. Select the action digit to be associated with the user’s Account Code. Write down the 
Action Code beside the user’s Account Code. 
4. Use a DTMP phone that can access the PAV Controller and go off-hook. 
5. Dial the PAV Maintenance Access Code. The default Access Code is # * *. 
6. Start by entering the Account Code for the first user. Next the Action Code for the 
Account Code, and a terminating ‘6##‘9- 
For example if the the first Account Code is 386261 the dialing sequence woulld be: 
Dial # * * and a single 
s will be heard. 
Dial 386261 * # # and 
JJ will be heard. 
7. Enter any and all of the Account Codes from the worksheet in the same manner. 
Ensure that the double beep is returned each time an Account Code is entered. 
8. After-entering. all the Account Codes from the worksheet, simply hang up the phone. 
This action terminates the programming session, and the Controller is now 
programmed 
with the Account Codes. 
Note: The procedure outlined in step 5 needs only be repeated once for each program- 
ming session It does not have to be repeated for each Account Code being entered into 
the PAV Controller’s memory. 
Note: The single beep indicates that you have succ.essfully entered the Account Code 
Maintenance Mode, and the double beep indicates that the Account Code has successfully 
been entered. 
Note: Once one line that is connected to the Controller has been programmed, all lines 
connected to that particular Controller are programmed with these same Account Codes. 
If there are multiple Controllers in an installation, each Controller must be programmed 
separately to use the Account Codes from all lines that are connected to the them. 
Note: Each Account Code you enter must have an Action Digit associated with it. 
MX’ION DIGIT 
DESCRIPTION 
0 RETURN USER RE-ORDER TONE. DENY CXLL 
1 VALID ACCOUNT CODE. ALLOW CALL 
* VALID ACCOUNT CODE. -4LLOW’ CALL 
#9 
DELETE SPECIFIED .ACCOUNT CODE 
PAGE - 2.60 
PXV  
						

							ISSUE 2, AUGUST 1988 SECTION 8350-345013-NA 
APPENDIX 2 - SITE INFORMATION 
POSITWE ACCOUNT CODE FORM 
POSITn7E ACCOUNT CODE NUMBER OF DIGITS IN 
MAINTENANCE ACCESS CODE1 ACCOUNT CODE1 
I 
ACCOUNT USER’S NAME ACCOUNTCODE ACTION DIGIT 
PAV 
PAGE - 2.61  
						

							SECTION 8350-34%013-NA ISSUE 2, AUGUST 1988 
A 
A&B Dial Tone Timers, 2.43 
Account Code Type, 2.37 
Account Coude Warning Tones, 2.39 
Acknowledgement Tones, 2.7 
ASCII CODES, 2.52 
Authorization Number. 2.44 
@ 
INDEX 
M 
Centrex, 2.24, 2.45 
CHAINING, 2 0 10 
Changing Terminal Program Security Code, 2.9 
Cloning, 2.10 
CONTROLLER SITE FORM, 2.54, 2.55 
Controller Operation On Off-Hook, 2.23 
D 
Data Verification, 2.10 
Defining the Number Of Speed Calls, 2.13 
Dialing Rates, 2.18, 2.19 
Digit Recognition, 2.26, 2.27 
Dummy Account Code, 2.45 
G 
Ground Start, 2.20, 2.21 
I 
Interdigit Time Out, 2.22 
e 
LEGAL CONTROLLER INPUTS, 2.5 1 
Legal and Illegal Entries, 2.9 Machine ID, 2.33 
MITEL PRINT FORMAT, 2.50 
N 
Nulls After A Carriage Return, 2.16 
0 
Off-Hook Tone, 2.23 
P 
PAV LIST, 2.47 
Positive Account Codes, 2.48 
PRINT FORMAT, 2.50 
Primary And Alternate Routes 
Destination Number Format, 2.34 
Route Progress Tones, 2.35 
Primary Search Tables, 2.28 
Print Format, 2.17 
Print Out Incoming Calls, 2.16 
Programming With A DTMF Telephone, 2.7 
Programming With A Terminal, 2.9 
R 
Re-Order Tone From The Controller, 2.16 
Rotary Dialing, DTMF Dialing, Type Of 
Trunk, 2.18 
Route Name, 2.44 
Route Strings, 2.41 
Route To Monitor For CDR. 2.17 
RS-232 Baud Rate, 2.16 
PAGE - 2.62 
PAV  
						

							ISSUE 2, AUGUST 1988 
INDEX 
S 
SEARCH TABLE RECORD, 2.57 
Search Table Default Data, 2.31 . 
Search Table Format, 2.30 
Security Code, 2.25, 2.33 
Setting Up A Speed Call, 2.13, 2.15 
SMART PRINT FORMAT, 2.50 
SPEED CALL FORM, 2.59 
SPEED CALL PROGRAMMING, 2.13 
Special Functions, 2.10 
Specifying PAV, 2.12 
T 
Tandem IMode, 2.10 
Terminating A Varaible Length Entry, 2.7 
Terminating A Variable Lenght l&-y. 2.9 
-Tip Ground. 2.26,. 2.27 
u 
User Area Code, 2.33 
User Dial Tone, 2.21 
W 
Wakeup The Controller, 2.6 SECTION 8350-345013-NA 
PAV 
PAGE - 2.63  
						

							ISSUE 1;.“$tJNE  1988 SECTION  83$0-34&014-NA 
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MANUAL3 
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							SECTION 8350-345-014-NA ISSUE 1, JUNE 1988 
HEADING 
.......................................................... 
1. INTRODUCTION ............................................ ............. 
1. 1. Chaining ............................................................... 
2. SETTING UP A CHAIN 
.................................................... 
3. INSTALLATION OF A RECORDING UNIT .................................. 
3. 1. Flow Control ............................................................ 
4. CHAINING PARAMETERS AND 
COMMANDS 
............................................................. 
5. TONES SUPPLIED BY THE 
CONTROLLER 
.......................................................... 
5. 1. Acknowledge DTMF Tones ................................................ 
PAGE 
3.2 
3.2 
3.3 
3.5 
3.6 
3.7 
6. CHAIN PROGRAMMING 
.................................................. 
6. 1. Entering Programming 
.................................................... 
6. 2. Exiting Programming 
..................................................... 
7. PROGRAMMING AN INDIVIDUAL CONTROLLER ........................... 
8. REMOVING A CONTROLLER FROM A CHAIN .............................. 
8. REMOVING A CONTROLLER FROM A CHAIN .............................. 
9. CHAINING DATA VERIFICATlON 
........................................ 
10. CDR AND CHAINING 
.................................................... 
10. 1. Polling Scheme ........ . ................................................ 
10. 2. CDR Buffering ......................................................... 
10. 3. Suspending the CDR 
................................................... : 
10. 4. Enabling CDR .......................................................... 
11. CHAINING CONDITIONS 
..................... ............................. 
11. 1. Parameter 013 
......................................................... 
11. 2. Parameter 014 ......................................................... 
11. 3. Chains ................................................................. 
11. 4.Other Notes ........................................................... 
INDEX ..*........................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.8 
3.8 
3.9 
3.9 
3.9 
3.10 
3.11 
3.12 
3.13 
3.14 
3.14 
3.15 
3.15 
3.15 
3.17 
3.17 
3.17 
3.17 
3.17 
3.19 
PAGE - 3.1  
						

							ISSUE 1, JUNE 1988 SECTION 8350-345-014-NA 
1. INTRODUCTION 
1. 1. Chaining 
This feature allows multiple Controllers to be ‘“Chained” through their RS-232 port via 
cabling supplied with each unit (Figure 3.1 ). This Chaining feature provi.des two distinct 
features: 
1. The units which are chained together via their RS-232 ports (cable supplied) may be 
addressed remotely or locally with DTMF instruments which can access any port on a 
Controller in a Chain. From that access point any combination of units within the set, 
may be programmed with DTMF signals. The recommended methods of access might be 
either a DTMF instrument itself, or a “Tandem” (see MANUAL 4) access from a remote 
location. 
2. With the addition of an optional cable, a printing device may be connected to the 
Chain. This allows the collection of call records from all units in the Chain, to be 
output to one printing device without the need for a data concentrator or multiplexer. 
The call detail records of the units within the chained set will be output one at a time to 
the printing device. Programming from this device through the printer Chaining cable is 
not supported. 
Figure 3.1 Setting up a Chain 
OPTIONAL RS-232 
CABLE FOR PRINTER 
OR RECORDING 
CONNEaION JACK 
Ri%%%G 
DEVICES OR 
OPTIONAL RS-232 
CONNECTOR PLUG 
PAGE - 3.2  
						

							SECTION 83&3JWllJ-NA ISSUE 1, JUNE 1988 
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El 
0 
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If you 
2. SElTmG UP A CHAIN - 
1. In&l and power oil the Controllers up individually (maximum of ten), they must 
not be connecred to each other (see MANUAL 1). 
2. You s/zouLd have initialized each Controller (MANUAL 1). 
3. 
At each Controller individually enter the programming access code (default # 0 * 
see Note 1) and turn the CDR off, by entering 0090. 
4. Make sure that all the Controllers are programmed to the same Baud rate (maxi- 
mum 1200 Baud when the Chaining Cable is attached). Leave the programming 
mode by either entering 999, or by going On-Hook. 
5. Connect a DTMF telephone to a telephone port on a Controller that has not been 
programmed for an ID (013T). 
6. Enter the programming access code of # 0 * from the DTMF. telephone’. 
7. Specify rhe Controller number by entering 013T where T is the Controller number 
(see Note 2). Go On-Hook. 
8. Repem steps 5 through 7 for each remaining Controller except the Tail Controller. 
9. Poivet all the Controllers down. 
10. Attach the Chaining Cab!e to each of the Controllers in the Chain per 
Figure 3.2 . 
11. This step should only be done for the Tail Controller (which must be pro- 
grammed last). Note: Do not do this until the Chaining cables are connected. Con- 
nect u DTMF telephone to a telephone port on the Taii Controller. Then power the 
unit up, and enter programming mode. Enrer 
013T where T is the number of the 
Tail Conuoiler (largest number). Enter Ol4T where T 
is the number of Controllers 
in the Chain. T must be the same in both 013T and 014T. 
12. To exit programming completely enter 999 or go on-hook. 
are using the Optional Printer Chaining Cable, see 
3. INSTALLATION OF A RE- 
XNG UNIT. 
i.. 
CORI 
AGOODIDEA : 
As you install the Controilers in a Chain, it is a good idea to label each Controller and 
cable, with the labels provided, for programming identification. 
Note 1: You can not use a terminal to program in a Chain unless you arc in tandem mode 
(see 
MANUAL 4). 
Note 
2: Before doing Chain programming on any of the Controllers in the Chain vou 
must assign each contrqller in the Chain a specific number. - !D (1 - P or * ). The first 
Controller is referred 
to as the Head and is numbered 1 and the remaining units are 
numbered and programmed sequentially (e.g. Controller 2, then 3, 4, etc.). The last unit 
is referred to as the Tail, and is programmed with the highest number in the Chain. 
PACE - 3.3  
						

							XSSUE 1, JUNE 1988 SECTION 8350-34%014-NA 
2. SETTING UP A CHAIN 
Figure 3.2 Setting up a Chain 
CONTROLLER( TAIL CALL 
CONTROLLER(4) 
PAGE - 3.4