Mitel SMART L CALL CONTROLLER Hardware Installation Manual
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SECTION MITL8350-047-l OO-NA TABLE 11 CON’T: SEARCH TABLE ENTRIES FIRST DIGIT = 8 SEARCH TABLES DIAL DEFINITIONS/DESCRIPTIONS #6 This is the last digit of the phone number; any other dialed digits are the account code unless 154t = 1. A route must have been chosen prior to encountering a search table with #6 as an action. #7 Do nothing (wait for more digits). #8 Prefer default route (see x24t). #9 When entered as an action, that template entry is removed from the search table (i.e., 803#00++#9). #C Subscriber side only, Limited Access Security Code. Access for programming speed calls only with a format of 7nn08mm....mm##. Once this mode is ac- cessed, entry consists of nn mm......mm##. If the subscriber does not have the capability of dialing the ##, a short wait for a timer expiration will auto- matically complete the entry (see Table 10 for for- mat description). ## End of entry, return to programming. NOTE: One (and only one) action must be pro- grammed for each template entered. Page 54
SECTION MITL8350-047-l OO-NA 5.33 The following paragraphs list the default settings and their descriptions that are included in the search tables when default data is first loaded. SEARCH TABLE 801 AND 821 DEFAULT: 111#71 If the first digit is a 1, do nothing. DEFAULT: 1 x I#71 If the first digit is a x-, do nothing. DEFAULT: I#9 1 0 1 If the first digit is not a 1 or a SC, force the call onto Route #O. SEARCH TABLE 803 AND 823 DEFAULT: )g)/ Stop searching after the receipt of 911. 801 search above will force onto Route #O. DEFAULT: 1 x I#9 I#9 I#21 * and two more digits is a speed dial number. DEFAULT: 1#01oIx/#41 DTMF ‘#Ox’ is the program access code. DEFAULT: [#o1#01#01#cl DTMF ‘###’ is the Speed Dial Programming Access Code. SEARCH TABLE 804 AND 824 DEFAULT: 111 Dial and cut through after 1+411. DEFAULT: 11151515101 Place I+555 calls on Route #O. DEFAULT: 1118101010] Place 1+800 calls on Route #O. DEFAULT: 11 Place l+NXX calls on Route #I. DEFAULT: #9 #0 0 x #4 Alternate program access code. Page 55
SECTION MITL8350-047-l OO-NA SEARCH TABLE 807 AND 827 DEFAULT: 1 #4 #I #9 5 5 5 0 Place l+N(O or 1)X-555-xXxX calls on Route #O. DEFAULT: #4 #4 #9 #9 #9 #9 #9 #6 T- Stop searching after receipt of NNX-XXXX (local call). SEARCH TABLE 808 AND 828 DEFAULT: #1 #4 #4 #9 #9 #9 #9 #9 #6 Y Stop searching after receipt of l+NNX-XXXX (long distance call within the same area code). SEARCH TABLE 810 AND 830 DEFAULT: #4 #I #9 #9 #9 #9 #9 #9 #9 #9 #6 Stop searching after receipt of N(0 or 1)X-XXX-XxXx (long dis- tance, outside of local area code). SEARCH TABLE 811 AND 831 DEFAULT: #I #4 #I #9 #9 #9 #9 #9 #9 #9 #9 #6 Stop searching after receipt of a l+N(O or 1)X-XXX-XxXx (long distance, non-international call). Note: To enable OCC dialing parameters, the 601 (area code), 621 (OCC access), and 622 (authorization code) values must be programmed. Note: The search tables for the Alternate Routes are programmed by using numbers 821 through 835. These are used in the same manner as the numbers in the primary search tables. The ‘a’s used for 821 through 835 remain the same as the definitions for the ones used for 801 through 815. Alternate search tables can be accessed via x22t. Special Functions 5.34 Table 12 (on the following page) contains the description of the programming entries required to invoke some special functions. Modes 903, 904, 906 and 908 will affect calls in progress. Page 56
SECTION MlTL8350-047-I OO-NA TABLE 12: SPECIAL FUNCTIONS FIRST DIGIT = 9 DIAL DEFINITION/DESCRIPTION 902 903 904 906 907 908 980mmddhhmm 999 (or go on-hook) Data confirmation mode: After each three digit prefix de- scribed above, the Dialer will display the data if program- ming method 1 is employed, or if using methods 2 or 3, the Dialer will wait for 0.5 seconds, then send the data out in DTMF format. Load default data - delete all non-default data. Clear all searches (including defaults, primary and alternate). Enter clone master mode. Return to normal programming mode from data confirmation mode. Enter tandem operation mode (ASCII - DTMF conversion). Set the internal clock where mm = month, dd = day, hh = hours, mm = minutes. Exit programming. ACKNOWLEDGE TONES 5.35 In general, after each entry, the Dialer will respond with a double tone. During programming, the Dialer will ‘punctuate’ the entry with short tones as follows: Parameters 5.36 After the three digit parameter prefix has been dialed, the Dialer will insert a single short tone. After the fourth digit, the Dialer will send a double tone that indicates the Dialer is ready to continue programming. Strings 5.37 After the three digit string prefix has been dialed, the Dialer will insert a single short tone. After the ‘##’ has been dialed, the Dialer will send a double tone indicating Dialer is ready to continue programming. Search Tables 5.38 After the three digit search table prefix, the Dialer will send a short tone. After the ‘##’ has been dialed, the Dialer will send a double tone indicating the Dialer is ready to continue programming. Page 57
SECTION MITL8350-047-l OO-NA Note: In the event of an illegal entry, the Dialer will send four long, slow beeps to indicate that the entry has been ignored. Wait for the tones to stop and then try again. METHOD 3 Tandem Mode 5.39 Remote programming may be accomplished using a PC or dumb terminal in conjunction with a Dialer. The local Dialer will perform as an ASCII to DTMF convertor in this mode and also has the advantage of visual feedback while programming a remote Dialer. This mode is also useful for data confirmation of a problem remote Dialer. . 5.40 The network connection between the local and remote Dialer must be of reasonable quality with not more than a 20 dB loss. 5.41 To initiate TANDEM MODE, enter the PROGRAM MODE, then enter 502 9 (for a more reliable DTMF transmission) and then enter the TANDEM MODE with the 908 command. The Dialer will be self-prompting on the screen. It will ask which line to use, will ac- knowledge receipt of the dial tone and will prompt for the phone number to dial. The user may pick up the associated phone at this point to converse with someone at the remote location. Once the remote Dialer has answered, enter the program access code. Upon receipt of the remote acknowledge tone, the remote phone will be split away and may be hung up. 5.42 The first command issued to the remote Dialer should be 502 9 (130 ms DTMF tones for more reliable data transmission) unless it has been pre-set. At this point, standard terminal programming techniques may be used. 5.43 For data confirmation (902 mode), the TANDEM 7’ turn-around mode is most convenient. This places the local and remote digits on separate lines on the screen which makes the data confirma- tion much easier to read. Use ‘X’ to return to regular mode from the turn-around mode. 5.44 The next to last command to the remote Dialer should be to return the x09t parameter to its original setting before pro- gramming. 5.45 The ** LAST ** command to the remote Dialer should be 999 in order to exit the program mode in the remote Dialer. Failure to do so will result in the remote Dialer trunk having to time-out of the program mode which essentially, results in that trunk being locked-up for the duration of the time-out. Page 58
SECTION MITL8350-047-IOO-NA METHOD 4 Cloning 5.46 “Cloning” is a programming method whereby several Dialers can be programmed to operate identically once one Dialer has been set to the desired functions by another programming method. The Dialer that has the pr8-programmed instructions and is used to ‘clone’ another is called the ‘Master’. The unit to b8 programmed by this method is called the ‘Slave’. 5.47 This method must be accomplished by meeting the following conditions: 1. The Master unit cannot be processing any calls. 2. The Slave unit(s) must be fully operational and programmable from either a terminal or a DTMF handset. 3. Both the Master and the Slave units must b8 set for the same Baud rate. 4. This procedure will work correctly only if one Slave is con- nected to one Master at any one time during the cloning. 5. The Master unit must not be allowed to exit the program mode and no off-hook to on-hook transitions may occur in either unit while the RS-232 Cloning Cable is connected between the units. Note: These transitions will cause an SMDR output that will confuse the units and possibly corrupt the programming of both units. 6. 5.48 1. 2. 3. 4. 5. 6. The Slave unit must b8 powered down, then up after cloning and before attempting to use it. The Cloning Cable must be disconnected prior to powering the Slave unit up. The following is a list of required equipment that is needed to accomplish this method of programming: Pr8-programmed, dedicated Master unit. DTMF handset or other DTMF source that will allow the Master unit to seize the line and generate tones. A method of audibly detecting clone acknowledge tones on the Master Unit. A DTMF handset is allowable, or any other means of monitoring the audio on the subscriber side of the Master unit. A battery or dummy CO source for the Master unit. A power pack for each Dialer. RS-232 Cloning Cable. The Dialer requires pins 1, 2, and 3 only. It is a NULL MODEM type with pins 2 and 3 reversed at one end. Page 59
SECTION MITL8350-047-l OO-NA Procedure 5.49 1. 2. 3. 4. 5. 6. 7. 8. 9. IO. 11. 12. 5.50 The following steps are the procedure to be accomplished to clone a Dialer: Ensure that the Dialers have been x initialized (see Page IO, para. 3.05). Power up the Master unit. Verify that the desired programming is already resident in the Master unit. Power up the Slave unit. Match the Master and Slave Baud rates. Connect the Master and Slave RS-232 port connectors together with the Cloning Cable. Go off-hook on the Master unit. Dial the program access code (# 0 x unless it has been changed). Dial ‘906’ to start the Clone procedure. In approximately four to five seconds, one of two responses will occur. These are: a) A double beep that indicates a successful clone has taken place and data has been transferred, or b) Four long, slow beeps that indicate a failure of the clon- ing process. If this occurs, check the cable, the Baud rates, and the power connections, etc., to determine the cause of the failure. After successful cloning, disconnect the Cloning Cable and power down the Slave unit. DO NOT attempt to make the Slave unit function while the Cloning Cable is connected or prior to this power down. Upon the next power up of the Slave unit, it will be functional and ready for operation with its data base being a copy of the Master unit data base. If more units are to be cloned, repeat steps 2 through 11 for each unit. Note: The ‘906’ Clone Command may be repeated at the Master unit any number of consecutive times until the desired number of units are cloned. Page 60
SECTION MlTL8350-047-IOO-NA Do not allow the Master to time out of the program mode or otherwise exit the program mode while the units are connected via the RS-232 Cloning Cable. The resulting SMDR output could cause data corruption of both units. The user may wish to turn the Master SMDR off (009 = 0) during the cloning and later restore it to its original set- ting if needed to minimize this error. A good rule to follow is to only have the Cloning Cable connected while actually cloning the unit. Note: The cloning process occurs at a 19,200 Baud rate in order to proceed quickly (four to five seconds). The length of the Cloning Cable should be kept to a minimum and not coiled to allow uncorrupted transfer of data. The Master unit reverts to the programmed Baud rate upon completion of cloning and the Slave unit returns to its programmed Baud rate on the first power-up transition. Page 61
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SECTION MITb6%60-Q47-l OO-NA 6. SPECIFICATIONS HARDWARE 6.01 Table 13 lists all of the hardware specifications for the SMarT- lTM Common Carrier Access Dialer and Call Controller. These specifications also apply to the SMarT-lATM unit unless otherwise noted. TABLE 13: SMarT-lTM HARDWARE SPECIFICATIONS SPECIFICATION MIN. TYP. MAX. UNITS FCC RINGER EQUIVALENCE 0.78 IDLE LINE, LOOP START RINGER IMPEDANCE: 15-60 Hz, 70-IIOV 10 20 K& 20-3500 Hz, 1OV 1 Mfi RINGING SENSITIVITY: 15-60 Hz 40 Volts LEAKAGE: Tip to Ring, 1OOV 20 MQ Tip to Earth, IOOV 20 M!J OFF HOOK CURRENT 15 80 mA IDLE LINE, GROUND START SENSING RESISTANCE: Tip to Earth 36 40 .45 Kfi OPEN CIRCUIT VOLTAGE: Tip -22 -25 . -28 Volts GROUNDING VOLTAGE -5 0 +lO Volts TIME TO RECOGNIZE TIP-GROUND 10 150 ms RESISTANCE: Sending Ring-Ground n/a BATTERY FEED OPEN CIRCUIT VOLTAGE 22 24 26 Volts FEED RESISTANCE 550 600 650 sz BALANCE: DC 36 40 dB SHORT CIRCUIT CURRENT 50 mA TERMINATION RESISTANCE: DC, 20 mA 200 300 D DC, 40 mA 200 300 sit AC, 300-3000 Hz 550 600 650 i-l? RETURN LOSS: 600 ohms, 20mA 20 26 dB OPERATING CURRENT 13 80 mA Page 63