Mitel SMART L CALL CONTROLLER Hardware Installation Manual
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SECTION MITL8350-047-102-NA 8. TECHNICAL CIRCUIT DESCRIPTION INTRODUCTION 8.01 This part will be added at a later date. For the present, refer to Appendix C, Figures C-l and C-Z of the General Information Manual for an overall block diagram, and a simplified electrical diagram of the Controller, respectively. Page 47
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SECTION MITL8350-047-1 OZ-NA 9. PHYSICAL MAINTENANCE AND TROUBLESHOOTING PHYSICAL MAINTENANCE 9.01 The SMarT-1’” PAV, as is evident, is a fully self-contained unit. As such, it has no user repairable parts. If the warranty seal over the unit fasteners is broken, the warranty is void. In case of failure, replace the Controller as follows: I) Power down the unit. This will cut-through the subscriber side to the CO side. 2) Remove the RJ31KA31 plug from the Telco supplied socket. The shorting bars in the RJ31XKA31A will cut-through to the line. Then, 3) Replace the Controller and re-connect. 4) Proceed as if a new installation. TROUBLESHOOTING 9.02 This part will be added at a later date. Page 49
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SECTION MITL8350-047-102-NA APPENDlX A FCC INTERCONNECTION REQUIREMENTS Al.01 This equipment has been approved by the Federal Communica- tions Commission (FCC) as not being harmful to the telephone network when connected directly to the telephone lines through the standard connection cabling provided with the unit. This section is applicable to telephone interconnection in the United States. Al.02 Prior to the interconnection of this equipment, the local tele- phone company is to be notified; inform the company that you have FCC-registered equipment that you wish to connect to their trunks. Give them the following information: 0 The telephone number of the line that will connect to the unit. 0 The equipment being connected is a MITEL DATACOM INC. model SMarT-I’” or SMarT-IA’” with PAV Common Carrier Ac- cess Dialer and Call Controller. a The FCC Registration Number for the SMarT-I’” units is EMP 85B- 14558-LR-E. 0 The FCC Ringer Equivalence Number (REN) which is 0.7B. -0 The Connector Jacks required are RJ31X. CONNECTION LIMITATIONS Al.03 Due to the FCC Part 68 Rule, no connection can be made to party lines and to coin telephone service. This unit is designed to be used on standard-device telephone lines. If there are any ques- tions about the telephone line, such as how many pieces of equipment may be connected to it, the telephone company will provide this information upon request. NETWORK CHANGES Al.04 The telephone company may make changes to it’s communica- tion service; such changes may include the change of trunk circuits, changes in the operational characteristics of its trunks, etc. Before doing this, however, the company shall provide official notifica- tion, so that the operation of the Dialer service will not be interrupted. MAINTENANCE LIMITATIONS Al.05 This equipment has been registered with the FCC for direct connection to the telephone network. Under the FCC program, the user is restricted from making any changes or repairs and from performing any maintenance operations other than those specifically included in this document. Page A--l
SECTION MITL8350-047-102-NA Al.06 There are no user repairable parts within the unit. It is sealed against user maintenance. If opened, all warranties are voided. Al.07 No cabling or wiring changes within the unit are permitted by the user. Plug-ended cables, as detailed in this document, are to be used for all external connections between the unit and the telephone company interface jack. Al.08 Power supply components and cabling is only to be changed or maintained by MITEL DATACOM INC. or by an authorized agent of MITEL DATACOM INC. TROUBLE CORRECTIONS Al.09 For all malfunctions, appropriate field service is provided by MITEL DATACOM INC. or its authorized agents. DISCONNECTION Al.10 If it is ever decided to permanently disconnect the SMarT-I’” Common Carrier Access Dialer and Call Controller with PAV from the present line, please notify the telephone company of this change. Page A-2
SECTION MITL8350-047-102-NA APPENDIX B OVERALL TOPICAL INDEX CONTENTS PAGE ACCOUNT CODE CONFIRMATION/REROUTE TONES SEE ROUTE RELATED PARAMETERS 38 SEETABLE 6-4 ._ _..... __. __ _........_ .__ ._ 35 SEE TABLE 6-5 36 ACCOUNT CODE TVPE SEE ROUTE RELATED PARAMETERS 37 SEETABLE 6-4 .._......... _........._...... 34 SEE TABLE 6-5 35 ACCOUNT CODE VERIFICATION SEE OPERATING DESCRIPTION 19 ACCOUNT CODE WARNING TONES SEE DIALER DESCRIPTION 4 SEE ROUTE RELATED PARAMETERS 37 SEE TABLE 6-4 35 SEE TABLE 6-5 36 ACCOUNT CODES SEE OIALER DESCRIPTION 4 SEE OPERATING DESCRlmlON 19 ACTION DIGIT ADDITION SEE SEARCH TABLE ZERO CHANGES 39 ACTION DIGIT CHANGES SEESEARCH TABLE ONE _. _........... 39 APPENDIX A CONNECTION LIMITATIONS A-l CONNECTOR JACKS _....... _........ ___. _. _, .,.... A-l DISCONNECTION A-2 FCC INTERCONNECTION REQUIREMENTS A-l FCC REGISTRATION NUMBER A-l MAINTENANCE LIMITATIONS A-l NETWORKCHANGES __._.....___.._..___.______._.._ A-l RINGER EQUIVALENCE NUMBER. A-l TROUBLE CORRECTIONS _. _... ___ __. __ ._._ _.... A-2 BATTERY FEED SEE HARDWARE SPECIFICATIONS 5 BAUD RATE SEE RS-232 PORT SPECIFICATIONS 7 BAUD RATE/RS-232 PORT SEE SYSTEM WIDE PARAMETERS 31 SEE TABLE 6-2 30 BIT EIGHT SENSE SEE RS-232 PORT SPECIFICATIONS 7 BITS PER CHARACTER SEE RS-232 PORT SPECIFICATIONS 7 CALCULATION SHEETS SEE CONTROLLER MEMORY CAPACITY 48 SEE FIGURE 7-l 48 SEE FIGURE 7-2 46 SEE FIGURE 7-3 ..____ __ .._ __ 49 CLEAR ALL SEARCH TABLES SEE TABLE 5-2 22 CLEAR SEARCH TABLES SEE SPECIAL FUNCTIONS 29 SEE TABLE 6-l _. ._ ..__.... _. ._ ._ .._ _., 27 CLONE MASTER MODE SEE TABLE 5-2 22 CONNECTION LIMITATIONS SEE APPENDIX A A-l CONNECTION PROCEDURE SEE CONNECTIONS .._ ..__ _.. __ __ .._ _..... _._ 16 CONNECTIONS RJ31X USOC JACK AND CABLE 16 RS-232 PORT CONFIGURATION 16 SEE ELECTRICAL/MECHANICAL SPECIFICATIONS 7 SEE UNPACKING, INSTALLATION AND ORDERING INFORMATION. 12 CONNECTOR JACKS SEE APPENDIX A A-l CONTENTS PAGE CONTROLLER MEMORV CAPACIN CALCULATION SHEETS ............................... 48 MEMORY SPACE ESTIMATING METHOD ..................... 45 SEE DETAILED PROGRAMMING .......................... 45 DATA CONFIRMATION SEE SPEED CALL ENTRY ............................... 21 DATA CONFIRMATION MODE SEE TABLE 5-2 ..................................... 22 DC BALANCE SEE HARDWARE SPECIFICATIONS .......................... 5 DEFAULT ADDITION SEE SEARCH TABLE ZERO CHANGES ..................... 39 DEFAULT LISTING SEE OPERATING DESCRIPTION ........................... 22 SEE TABLE 5-3 ..................................... 22 DEFAULT SEARCH TABLE SEE TABLE 6-3 ..................................... 32 SEE TRUNK RELATED PARAMETERS ....................... 33 DETAILED PROGRAMMING CONTROLLER MEMORY CAPACITY ....................... 45 ENTERING SPEED CALLS .............................. 41 INTRODUCTION ..................................... 27 PAV LIST MAINTENANCE EXAMPLE ....................... 41 PROGRAMMING EXAMPLES ............................ 40 ROUTE RELATED PARAMETERS .......................... 33 SEARCH TABLE ONE ................................. 39 SEARCH TABLE PROGRAMMING CONSIDERATIONS ............. 43 SEARCH TABLE ZERO CHANGES .......................... 39 SPECIAL FUNCTIONS ............................ .. 27 STRING DATA ENTRY CHANGES ........................ 39 SYSTEM WIDE PARAMETERS ............................ 30 TRUNK RELATED PARAMETERS ........................ 31 DIALER DESCRIPTION SEE GENERAL DESCRIPTION ......................... ... 3 DIALTONE SEE HARDWARE SPECIFICATIONS ....................... .. 6 DIMENSIONS SEE ELECTRICAL/MECHANICAL SPECIFICATIONS ................ 7 DISCONNECTION SEE APPENDIX A ................................... A-2 DOCUMENT CONVENTIONS SEE INTRODUCTION .................................. 2 DOCUMENT HISTORY SEE INTRODUCTION .................................. 2 DOCUMENT NUMBERING SEE INTRODUCTION ................................... 1 DOCUMENT OBJECTIVES SEE INTRODUCTION ................................... 1 DOCUMENT OVERVIEW SEE INTRODUCTION ................................... 1 DTMF RECEIVER SEE HARDWARE SPECIFICATIONS ....................... 6 DTMF SENDER SEE HARDWARE SPECIFICATIONS .......................... 6 ELECTRICAL/MECHANICAL SPECIFICATIONS SEE SPECIFICATIONS .................................. 7 SEE TABLE 3-3 ...................................... 7 ENTER DATA CONFIRMATION MODE SEE SPECIAL FUNCTIONS .............................. 28 SEETABLE6-1 ..................................... 27 ENTER DATE AND TIME SEE SPECIAL FUNCTIONS .............................. 28 SEETABLE 6-1 ..................................... 27 ENTER TANDEM MODE SEE TABLE 5-2 ..................................... 22 SEE TABLE 6-l ..................................... 28 ENTERING PROGRAM MODE SEE SPEED CALL ENTRY ............................... 21 Page B-l
SECTION MITL8350-047-102-NA ENTERING SPEED CALLS CONTENTS PAGE SEE DETAILED PROGRAMMING 41 SEE OPERATING DESCRIFTION 20 SPEED CALL FORMAT 20 EXIT DATA CONFIRMATION SEE SPECIAL FUNCTIONS 29 SEE TABLE 6-l 27 EXIT PROGRAM MODE SEE SPECIAL FUNCTIONS 28 SEE TABLE 6-l 27 EXIT PROGRAMMING SEE USER OPERATION 24 MEMORY SPACE ESTIMATING METHOD CONTROLLER MEMORY CAPACITY 45 MODE OF OPERATION SEE TABLE 5-2 22 SEE RS-232 PORT SPECIFICATIONS 7 EXITING PROGRAM MODE MOUNTING SEE SPEED CALL ENTRY 21 SEE ELECTRICAL/MECHANICAL SPECIFICATIONS 7 EXPANDED MEMORY AREA SEE UNPACKING, INSTALLATION AN0 ORDERING INFORMATION. 12 SEE OPERATING DESCRIPTION 19 NETWORK CHANGES FCC INTERCONNECTION REQUIREMENTS SEE APPENDIX A A-l GENERAL _. ..__ _. NETWORK OVERRIDE SEE APPENDIX A A-l SEE TABLE 5-1 20 FCC REGISTRATION NUMBER NEW ACCOUNT CODE SEE APPENDIX A A-l SEE DIALER DESCRIPTION 4 FCC RINGER EQUIVALENCE NUMBER OF SPEED CALL ENTRIES SEE HARDWARE SPECIFICATIONS 5 SEE SYSTEM WIDE PARAMETERS 31 FEATURES AND CAPABILTIES SEE TABLE 6-2 30 SEE GENERAL DESCRIPTION 3 FEED RESISTANCE SEE HARDWARE SPECIFICATIONS 5 FLASH ALLOWED TIME SEE TABLE 6-3 31 SEE TRUNK RELATED PARAMETERS 32 OFF-HOOK CURRENT SEE HARDWARE SPECIFICATIONS OFF-HOOK DIGIT REFUSAL TIME SEE TABLE 6-3 SEE TRUNK RELATED PARAMETERS OFF-HOOK PROGRESS TONE SEE TABLE 6-3 SEE TRUNK RELATED PARAMETERS OPEN CIRCUIT VOLTAGE SEE HAROWARE SPECIFICATIONS OPERATING CURRENT 5 31 32 GENERAL DESCRIPTION DIALER DESCRIPTION 3 FEATURES AND CAPABILITIES 3 GROUNDING VOLTAGE SEE HARDWARE SPECIFICATIONS 5 HARDWARE SPECIFICATIONS SEE SPECIFICATIONS SEE TABLE 3-l HUMIDITY SEE HARDWARE SPECIFICATIONS 5 5.6 6 INITIALIZING PROCEDURE SEE INITIALIZING THE DIALER 19 INITIALIZING THE DIALER PROCEDURE .___..................._..........., 19 SEE OPERATING DESCRIFIION 19 INSTALLATION REQUIREMENTS SEE UNPACKING, INSTALLATION AND ORDERING INFORMATION. 9 INTENDED AUDIENCE SEE INTRODUCTION __ 2 INTRODUCTION DOCUMENTCONVENTIONS .._.._..._........_....... 2 DOCUMENT HISTORY _.. ___.. 2 DOCUMENT OBJECTIVES 1 DOCUMENT OVERVIEW................................. 1 INTENDED AUDIENCE ____.....__,.._.........., 2 READER COMMENTS __...... .._ _...... 2 JACKS SEE APPENDIX A A-l KEYSLOT MOUNTING SEE MOUNTING 12 LEAKAGE SEE HARDWARE SPECIFICATIONS 5 LOAD DEFAULT DATABASE SEE SPECIAL FUNCTIONS 29 CONTENTS PAGE SEE TABLE 5-2 22 SEE TABLE 6-1 27 MAINTENANCE LIMITATIONS SEE APPENDIX A A-l MAKING TELEPHONE CALLS 32 33 5 SEE HARDWARE SPECIFICATIONS 5 OPERATING DESCRIPTION DEFAULT LISTING ................................... 22 ENTERING SPEED CALLS ............................... 20 GENERAL ......................................... 19 INITIALIZING THE DIALER .............................. 19 .................... 22 .................... 24 SPECIFIC DEFAULTS USER OPERATION OPERATING RANGE SEE HARDWARE SPECIFICATIONS ORDERING INFORMATION SEE TABLE 4-1 SEE UNPACKING, INSTALLATION AND ORDERING INFORMATION OVERALL TOPICAL INDEX SEE APPENDIX B . . . . . . . . . ..__.._............ 6 16 16 B-l PARAMETER OOOT SEE SEARCH TABLE PROGRAMMING CONSIDERATIONS 43 PARITY SEE RS-232 PORT SPECIFICATIONS 7 PART NUMBERS SEE UNPACKING. INSTALLATION AND ORDERING INFORMATION. 16 PAV LIST MAINTENANCE EXAMPLE SEE DETAILED PROGRAMMIN 41 SEE TABLE 6-9 41 PHYSICAL MAINTENANCE SEE PHYSICAL MAINTENANCE AND TROUBLESHOOTING 53 PHYSICAL MAINTENANCE AND TROUBLESHOOTING PHYSICAL MAINTENANCE 53 TROUBLESHOOTING _.... .____ ..__ _, _. __ 53 POSITIVE ACCOUNT VERIFICATION SEE SYSTEM WIDE PARAMETERS 31 SEE TABLE 6-2 30 POWER SEE ELECTRICAL/MECHANICAL SPECIFICATIONS 7 POWER RECEPTACLE RECOMMENDATIONS SEE POWER REQUIREMENTS 12 POWER REQUIREMENTS Page B-2
SECTION MlTL8350-047-102-NA CONTENTS PAGE SEE UNPACKING, INSTALLATION AND ORDERING INFORMATION. 12 PROGRAMMABLE PROGRESS TONES SEE DIALER DESCRlmlON 4 SEE OPERATING DESCRIPTION 19 PROGRAMMING ACCESS CODE SEE DIALER DESCRlmlON 4 PROGRAMMING EXAMPLES SEE DETAILED PROGRAMMING 40 PROGRAMMING EXAMPLES (PAW SEE TABLE 6-6 40 PROGRESS TONES SEE DIALER DESCRIPTION 4 R51T SEE ROUTE RELATED PARAMETERS 36 SEE TABLE 6-4 34 R64T SEE ROUTE RELATED PARAMETERS 37 SEE TABLE 6-4 34 R59T SEE ROUTE RELATED PARAMETERS 37 SEE TABLE 6-4 __ __... _.... ___ __...._..... ., 35 R60T SEE ROUTE RELATED PARAMETERS 36 SEE TABLE 6-4 35 R71T SEE ROUTE RELATED PARAMETERS 36 SEE TABLE 6-5 35 R74T SEE ROUTE RELATED PARAMETERS 37 SEE TABLE 6-5 35 R79T SEE ROUTE RELATED PARAMETERS 37 SEE TABLE 6-5 36 RBOT SEE ROUTE RELATED PARAMETERS 36 SEE TABLE 6-5 36 READER COMMENTS SEE INTRODUCTION ____ .._ .___ _.___ _.. _. 2 RECEIVING SEE UNPACKING, INSTALLATION AND ORDERING INFORMATION. 9 RECOGNITION TIME, TIP TO GND SEE HARDWARE SPECIFICATIONS 5 REPACKING SEE SHIPPING AND RECEIVING 9 RETURN LOSS SEE HARDWARE SPECIFICATIONS 5 RETURN TO NORMAL PROGRAMMING SEE TABLE 5-2 22 RINGER EQUIVALENCE NUMBER SEE APPENDIX A A-l RINGER IMPEDANCE SEE HARDWARE SPECIFICATIONS 5 RINGING SENSITIVITV SEE HARDWARE SPECIFICATIONS 5 RJBlX USOC JACK AND CABLE SEECONNECTIONS ..__................_....... 16 ROTARY RECEIVER SEE HARDWARE SPECIFICATIONS 6 ROTARY SENDER SEE HARDWARE SPECIFICATIONS 6 ROUTE PROGRESS TONES SEE ROUTE RELATED PARAMETERS 36 SEE TABLE 6-4 _.. __ _........... 34 SEE TABLE 6-5 35 ROUTE RELATED PARAMETERS SEE DETAILED PROGRAMMING 33 SEE TABLE 6-4 .._ _. ___ _._..... __ __ _.. 34 RS-232 PORT CONFIGURATION SEE CONNECTIONS .._._.___._...._........... 16 RS-232 PORT SPECIFICATIONS SEE SPECIFICATIONS 7 SEE TABLE 3-2 7 SEARCH TABLE 1 SEE DIALER DESCRIPTION 4 CONTENTS PAGE SEARCH TABLE ONE ACTION DIGIT CHANGES ............................. 39 SEE DETAILED PROGRAMMING ...... ................... 39 SEE TABLE 6-6 ..................................... 39 SEARCH TABLE PROGRAMMING CONSIDERATIONS PARAMETER OOOT ................................... 43 SEE DETAILED PROGRAMMING .......................... 43 SEARCH TABLE ZERO CHANGES ACTION DIGIT ADDITION .............................. 39 DEFAULT ADDITION .................................. 39 SEE DETAILED PROGRAMMING .......................... 39 SENSING RESISTANCE SEE HARDWARE SPECIFICATIONS .......................... 5 SET INTERNAL CLOCK SEE TABLE 5-2 ..................................... 22 SHIPPING SEE UNPACKING. INSTALLATION AND ORDERING INFORMATION ..... 9 SHIPPING AND RECEIVING REPACKING.. ....................................... 9 UNPACKING ....................................... 9 SHORT CIRCUIT CURRENT SEE HARDWARE SPECIFICATIONS .......................... 5 SPECIAL FUNCTIONS SEE DETAILED PROGRAMMING .......................... 27 SPECIAL FUNCTIONS AND COMMANDS SEE TABLE 5-2 ..................................... 22 SPECIFIC DEFAULTS 903 DEFAULT COMMAND .............................. 22 SEE OPERATING DESCRIPTION ........................... 22 STANDARD OCC DIALER ............................... 22 SPECIFIC RESPONSIBILITIES SEE USER OPERATION ................................ 24 SPECIFICATIONS ELECTRICAL/MECHANICAL SPECIFICATIONS ................... 7 HARDWARE SPECIFICATIONS ............................. 5 RS-232 PORT ....................................... 7 SPEED CALL ENTRIES SEE TABLE 6-10 .................................. 42.43 SPEED CALL FORMAT SEE ENTERING SPEED CALLS ........................ 20.41.42 SEE TABLE 5-l ..................................... 20 SPEED CALL KEV SEE TABLE 5-l .................................... 20 SPEED CALL NUMBER SEE TABLE 5-l ..................................... 20 STANDARD DIALER SEE DIALER DESCRlFrlON .............................. 3 STANDARD OCC DIALER SEE SPECIFIC DEFAULTS ............................... 22 STRING DATA ENTRY CHANGES SEE DETAILED PROGRAMMING ......................... 39 SEE TABLE 6-7 .................................... 40 SVSTEM PARAMETERS SEE TABLE 5-2 .................................... 22 SVSTEM WIDE PARAMETERS SEE DETAILED PROGRAMMING .......................... 30 TECHNICAL CIRCUIT DESCRIPTION INTRODUCTION ..................................... 51 TEMPERATURE SEE HARDWARE SPECIFICATIONS .......................... 6 TERMIINATION SEE HARDWARE SPECIFICATIONS .......................... 5 TERMINATION ENTRY SEE SPEED CALL FORMAT .............................. 20 TIP GROUND REMOVAL TIMER SEE TABLE 6-3 ..................................... 32 SEE TRUNK RELATED PARAMETERS ....................... 33 TROUBLE CORRECTIONS SEE APPENDIX A ................................... A-Z TROUBLESHOOTING SEE PHYSICAL MAINTENANCE AND TROUBLESHOOTING ......... 53 TRUNK RELATED PARAMETERS SEE DETAILED PROGRAMMING ...... ................... 31 SEE TABLE 6-3 ..................................... 31 TVPE OF UNIT SEE APPENDIX A ................................... A-l Page B-3