Canon Maxify Ib4020 User Guide
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Align the paper guides with the both edges of the paper when you load paper. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center. 541
1314Cause Paper is jammed inside the rear cover when performing automatic duplex printing. Action If the paper is jammed inside the rear cover when performing automatic duplex printing, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the printer. 1. Rotate the printer so that the rear side of the printer faces toward you. 2. If the protective material for the rear cover remains attached, remove it. 3. Open the rear cover. Slide the rear cover to the left then open it. 4. Pull out the paper slowly. 542
Note • Do not touch the inner parts of the printer. • If you cannot pull the paper out, try the following. • Turn the printer off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close the rear cover slowly. Close the rear cover then slide it to the right. Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer. 6. Reload the paper, then press the printer's OK button. If you turned off the printer, all print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. Align the paper guides with the both edges of the paper when you load paper. If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center. 543
In Other CasesMake sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are the rear cover attached properly? Check3 Is the paper curled? Load the paper after correcting its curl. 544
1007Cause Possible causes include the following.• There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. Action Take the corresponding actions below. • Load paper in the cassette 1. • Align the paper guides with the both edges of the paper when you load paper in the cassette 1. After carrying out the above measures, press the OK button to dismiss the error. Note • The loadable paper differs depending on the paper source. A4, Letter, or Legal-sized plain paper can be loaded in both the cassette 1 and the cassette 2. • If you want to cancel printing, press the printer's Stop button. 545
1008Cause Possible causes include the following.• There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. Action Take the corresponding actions below. • Load paper in the cassette 2. • Align the paper guides with the both edges of the paper when you load paper in the cassette 2. After carrying out the above measures, press the OK button to dismiss the error. Important • The loadable paper differs depending on the paper source. The loadable paper in the cassette 2 is A4, Letter, or Legal-sized plain paper. Note • If you want to cancel printing, press the printer's Stop button. 546
1200Cause The front cover is open. Action Close the front cover and wait for a while.Do not close it while you are replacing an ink tank.547
1310Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the printer is correct. Pressing the OK button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.548
1575Cause Ink cannot be correctly detected. Action If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.549
1600Cause Ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition. Important • Do not remove an ink tank until a new one is prepared to be installed. • Once you remove an ink tank, the machine will not operate until a new one is installed. • Once you remove an ink tank, the machine will not operate even if the removed ink tank is just reinstalled. 550