Canon Maxify Ib4020 User Guide

							Note•
After you turn on the printer, it may take few minutes before the printer can communicate through a
wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try
printing.
•
If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
Note
•
The windows used in the explanations may differ from those displayed by your Apple product or app.
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							Checking Printer InformationYou can use your smartphone, tablet, or computer to check the  Printer status and execute utility functions
from apps such as Canon Inkjet Print Utility and MAXIFY Printing Solutions.
You can also use the convenient web services presented by Canon.1.
Selecting Printer Information in an Apps Screen
Note
•
You can also enter IPv4 address directly in the web browser to display printer information.
1.
Load one sheet of A4 size or Letter size plain paper
2.
On the printer operation panel, select the   Setup  button, and then select  Device
settings  -> LAN settings  -> Print LAN details
IP address printing starts.
3.
From your computer, smartphone, or tablet device, open the Web browser, and enter the
following URL:
http:// 
For , enter the IP address that you checked in the previous procedure.
2.
Entering  Username  and Administrator's Password
From the authentication screen, enter the  Username and Password .
Username : ADMIN
Password : See "
About the Administrator Password ."
Note
•
The Username  display may differ depending on your browser.
3.
Displaying Printer Information
The top screen for printer information is displayed.
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							Printer statusThis function displays printer information such as the remaining ink amount, the status, and detailederror information.
You can also connect to the ink purchase site or support page, and use Web Services.
Utilities This function allows you to set and execute the printer utility functions such as cleaning.
AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Google Cloud Print setup This function allows you to register this printer to Google Cloud Print or delete the printer.
Print from E-mail setup Allows you to register printers, check print addresses, and delete registered printers.
IJ Cloud Printing Center setup Allows you to register to IJ Cloud Printing Center or to delete a registration.
Security Allows you to set the  Administrator's password and  Operation restrictions  for the machine.
Important
•
For the initial Password, see "About the Administrator Password ."
For Security reasons, we recommend that you change the  Password to an individual
password.
•
The following character restrictions apply to the password that you enter:
•
Set the password by using 0 to 32 characters.
•
The allowed characters are single-byte alphanumeric characters.
Records of use Displays a record of your printer usage, such as the number of pages printed.
Firmware update This function allows you to update the firmware and check version information.
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							Manual (Online)This function displays the  Online Manual.
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							How to Use Print from E-mailBy using  Print from E-mail , you can easily print a photo or document saved on your smartphone, tablet, or
computer just by attaching it to an e-mail.
You can print simply from outside like a travel destination. Also, your family or friends can print by
registering beforehand.
You can use  Print from E-mail  on any Canon printer that supports the service.
Checking Your Environment
First, check your environment.
•
Network environment
This product needs to be connected to a LAN with an Internet connection.
Important
•
The user will bear the cost of Internet access.
•
This function may not be available in some countries/regions.
•
Depending on your printer model, this function may not be available.
Preparing to use Print from E-mail To use  Print from E-mail , you need to register the printer by entering information about the printer's
owner.
1.
Print the printer registration page's URL and the PIN code
2.
Access the URL and enter the owner's e-mail address and other required information
3.
Check if an e-mail has been sent to the e-mail address you entered
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							4.Access the URL provided in the e-mail and complete the printer registration process
Note
•
The e-mail address that appears on the screen when you have finished registering is the e-mail
address that will be used just for the  Print from E-mail function.
For details about the registration procedure, see here
Printing from Your Smartphone, Tablet, or Computer
1.
Prepare a file that you want to print
The file format, number of files, and file size that this printing function supports are provided below. Supported File Formats
•
Adobe PDF files
•
JPEG files
•
.doc/.docx/.xls/.xlsx/.ppt/.pptx files
Important
•
Only files that are attached to e-mail can be printed. E-mail messages cannot be printed.
•
Adobe PDF files and .doc/.docx/.xls/.xlsx/.ppt/.pptx files that are encrypted, password- protected, or set to print disabled cannot be printed.
•
Files that are attached as compressed files cannot be printed.
•
Files other than Adobe PDF files, JPEG files and .doc/.docx/.xls/.xlsx/.ppt/.pptx files cannot be
printed.
Supported Number of Files and File Sizes
•
Up to 10 attachment files can be printed.
•
The maximum size of an e-mail with attachment files is 10 MB.
Note
•
The size of an e-mail is determined based on the size of the entire transmission file, including the e-mail message and the header. Therefore sometimes an attachment file cannot be printed even if the size of the attachment file is less than 10 MB.
•
If the size of an attached JPEG file is less than 10 KB, the file cannot be printed.
2.
Attach the file that you want to print from your smartphone, tablet, or computer to the e-
mail and send it to the e-mail address for printing
To check the print address, on the printer operation panel, select the 
  Setup  button, and then
select  Web service setup  -> Connection setup  -> Print from E-mail setup  -> Register w/ service .
Important
•
You will not be able to use the service during periods when the service is undergoing
maintenance.
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							Use the Service With More Than One PersonTo allow multiple users to use this function, register users (other than the printer's owner) as members.1.
The printer's owner uses his/her smartphone, tablet, or computer to access the service's
login URL (https://pr.mp.c-ij.com/po) and logs in
2.
Select the printer name that you want to add the member. Click  Member Settings ->
Add  to enter the member's e-mail address, and click  Add
A URL of the member registration page is sent to the e-mail address of the newly registered member.
3.
Registered member accesses to the URL that is included in the e-mail, and complete the
registration
You can use this service from registered e-mail address.
Note
•
You can register up to 500 members.
Print from E-mail Troubleshooting
The Document Does Not Print
If You Cannot Register to the Service or Delete the Service
If You Cannot Print after the Printer Is Repaired
The Document Does Not Print If the document does not print, check the following:
•
Check that the printer power is on.
If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
•
Check that the printer is connected to the network.
•
Check that the printer is connected to a LAN and the LAN has an Internet connection.
•
Look at the printer LCD monitor and check that no error message is displayed.
If the problem persists, use the printer driver on your computer to execute printing and check whether the document can be printed normally on the printer.If the document cannot be printed, refer to the  Online Manual for your printer.
•
Check that the file attached to the e-mail is an Adobe PDF file, a JPEG file, or
a .doc/.docx/.xls/.xlsx/.ppt/.pptx file.
•
Check whether the e-mail address of the send destination is correct.
To check the print address, on the printer operation panel, select the 
  Setup  button, and then
select  Web service setup  -> Connection setup  -> Print from E-mail setup  -> Register w/ service .
•
Check that the user's e-mail address for using this service is registered.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c-
ij.com/po).
•
In the  Print Status  screen, click  Go to Print History Screen  and check the history of jobs that were
sent. You can check the error details.
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							If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c-
ij.com/po).
Note
•
For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and
then try printing.
If You Cannot Register to the Service or Delete the Service If You Cannot Register to the Service
•
If the printer operation panel display the message " Failed to register with "Print from E-mail".",
the registration to  Print from E-mail  may not have been completed in time. Select  OK to release
the error, and start over again from the beginning.
•
Check that the firmware version of the printer has been updated.
If You Do Not Receive the URL to Complete the Registration by E-mail
•
An incorrect e-mail address may have been entered. Wait about 30 minutes, and operate the printer operation panel to print the printer registration URL and PIN code. Then re-register from the
beginning.
If You Cannot Delete the Service
•
If the printer operation panel display the message " Failed to connect to "Print from E-mail". Only
the information on the printer was deleted. " is displayed, it could be that the registration
information on the service could not be deleted even though the  Print from E-mail information
stored on this printer was deleted.
Select  OK to release the error, and then access the service's login URL (https://pr.mp.c-ij.com/po)
to delete the registration information.
•
If the  Print from E-mail  information stored on this printer could not be deleted even though the
registration information on the service was deleted, on the printer operation panel, select the 
Setup  button, and then select  Web service setup -> Connection setup  -> Print from E-mail
setup  -> Delete from service , and delete the registration information.
If You Cannot Print after the Printer Is Repaired
Re-registering the printer and the printer owner
•
When the printer is repaired, all of the registered information is deleted and  Print from E-mail can no
longer be used.
If you want to use this service again, you must re-register the printer and the printer owner. For information about the re-registration procedure, see "
Preparing to Use Print from E-mail ".
Even if users other than the owner were registered as members, repeat the registration starting from
here .
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							Preparing to Use Print from E-mailTo use this service to print a photo or document, you need to follow the procedure provided below and
register the printer.
Print the Printer Registration Page's URL and the PIN CodeFirst, print the printer registration page's URL and the PIN code.
Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.1.
Check that the printer is connected to the network
Important
•
This product needs to be connected to a LAN with an Internet connection.
2.
On the printer operation panel, select the   Setup  button, and then select  Web
service setup  -> Connection setup  -> Print from E-mail setup  -> Register w/ service .
3.
Follow the instructions on the screen and print the printer registration URL and PIN code
Important
•
Do not turn off the power on the printer until the registration process is completed.
Access the printed URL and log in within 25 minutes.
•
If you canceled the registration before it is completed, repeat the procedure from printing the
registration information.
Access the Printed URL and Enter the Owner's E-mail Address and Other
Required Information
Next, enter the owner's e-mail address and other required information.
1.
Access the printed URL by using the browser on your smartphone, tablet, or computer,
and select  Log In
2.
In the use agreement window, select  Agree
Important
•
If you do not select Agree in the use agreement window, you will not able to register as the
printer owner.
3.
Enter the printer owner's e-mail address, and select  Next
Important
•
An e-mail is sent with the required information for completing the registration to the e-mail
address entered for the printer's owner.
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							•If domain-specific reception is set, change the setting so that mail can be received from"[email protected]"
Note
•
The e-mail address of the printer owner cannot be changed once the printer owner is
registered.
To change the e-mail address, delete the registration of the registered printer, and re-register the printer owner by using the new e-mail address. In this case, all previously registered
information will be deleted.
•
The notification is sent automatically to the registered e-mail address when the printing or
service maintenance starts.
4.
In the  Printer Owner Registration  window, enter the information shown below, and click
Next
User Name Enter any name.
The name that you enter is displayed at login.
Important
•
The maximum number of characters that can be entered is 30.
Language
Select the language that you are using.
The language that you select is used in notification e-mails such as print start notices.
Time Zone
Refer to 
this section , and select the standard time of the city that is nearest to the region where you
live.
Date/Time Display Format Select the format of your choice.
The format that you select is applied to the date/time information in the screens and notification e-
mails of this service.
Daylight Saving Time
This setting is combined with the  Time Zone setting, and applied to the date/time information in the
screens and notification e-mails of this service. When you select  ON, 1 hour is added to the  Time Zone setting when the date/time information is
displayed.
5.
In the  Printer Registration  window, enter the Printer Name, and select Confirm
Enter any name that will allow you to identify the printer.
Important
•
The maximum number of characters that can be entered is 30.
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