Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Installation
Installing Telephones
2-33
Connecting a PARTNER-CA48 Intercom Autodialer 
You can connect a PARTNER-CA48 Intercom Autodialer to a PARTNER telephone at an 
operator’s extension. The Intercom Autodialer is shipped with an adapter, a D8W line cord, a 
power cord, a power unit, and a button-labeling sheet.
Follow these steps to connect an Intercom Autodialer to a PARTNER telephone:
1. Plug the adapter into the wall jack 
(see Figure 2-35). 
2. Plug one end of the D8W line cord into 
the J1 jack on the adapter.
3. Plug the other end of the D8W line cord 
into the IN jack on the bottom of the 
Autodialer.
4. Plug the blue-tinted connector (labeled 
D8AC) of the power cord into the jack 
on the power unit.
CAUTION:
Use only the power unit supplied 
with the PARTNER-CA48 
Intercom Autodialer. 
5. Plug the other end (clear tinted) of the 
power cord into the J2 jack on the 
adapter. 
6. Plug the power unit into an electrical 
outlet.
7. Plug the telephone ’s modular 
telephone cord (LINE jack) into the 
OUT jack on the bottom of the 
Autodialer.
Figure 2-35. Connection of Cords for the 
Intercom Autodialer
You can wall-mount the Intercom Autodialer to work next to a wall-mounted system 
telephone. See the instructions provided with the Autodialer.
FeatureIntercomABC2DEF31+–ConfJKL5MNO6TUV8WXYZ9TransfrMic
HFAIHold0GHI4PQRS7*#Spkr
IntercomMessageExt.
Adapter
D8W CordD8AC Cord
Modular 
Telephone 
Cord 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Connecting Auxiliary Equipment
2-34
Connecting Auxiliary Equipment
You can connect many types of telecommunications devices to your system without expensive 
adapters or additional telephone lines–for example, answering machines, credit card scanners, 
and fax machines. Many tip/ring, single-line devices work with the system regardless of the 
manufacturer. See Chapter 9, “Using Auxiliary Equipment” for further details about connecting 
auxiliary equipment, including voice messaging systems.8. Place the Autodialer on the desk to the 
right of the telephone 
(see Figure 2-36). 
9. Remove the plastic cover from the 
autodialer and label the button sheet 
extension numbers and corresponding 
persons’ names. Place the button 
sheet on the Autodialer, and carefully 
replace the plastic cover.
10. Adjust the height of the Autodialer to 
match the system telephone.
Figure 2-36. System Telephone and 
Intercom Autodialer
If you unplug the telephone 
connected to an Autodialer, you 
must reset the Autodialer. To do 
so, unplug the D8W line cord 
(connected to the IN jack on the 
bottom of the Autodialer) from 
the J1 jack on the adapter; then 
plug it back in.
ABC2DEF31J
K
L5M
N
O6T
U
V8W
X
Y
Z90GHI4PQRS7*#
M
e
s
s
a
g
e
Intercom
IntercomE
x
t
.ConfTransfrMic
HFAIH
o
l
dSpkrF
e
a
t
u
r
e 
						

							Contents
3-i
3
Initial System Programming
Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-1
System Programming Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-1
Using System Programming  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-2

Programming Overlays   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-2

Button Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-5

Programming Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-6

Changing Programming Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-6

Remote Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-7
Using Centralized Telephone Programming  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-7
Setting the Date, Day, and Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-8

Considerations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-8

System Date (#101)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-8

System Day (#102), Release 2.0 and Earlier . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-9

System Time (#103) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-10

Automatic Daylight/Standard Times (#126)–Release 3.0 or Later  . . . . . . . . . . .   3-10
Assigning Lines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-11

Number of Lines (#104)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-11

Key Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-12

Pooled Extensions (Release 2.0 or later) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-13
Customizing Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-14

Copy Settings (#399)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-15

Changing Settings to Support 
PBX or Centrex Services  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-15
Emergency Phone Number List (#406)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-16

Considerations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-16

Programming  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3-17 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
3-ii 
						

							Overview
3-1
3
Initial System Programming
Overview
After you install the system hardware, you must program basic system settings, assign lines, and 
customize extensions. To do this, you must understand the basics of programming.
System Programming Basics
After the control unit is installed, you set up the system by using a combination of the following two 
types of programming. Use the System Planning Guide when programming. 

System Programming allows you to customize the system to meet the needs of your 
business. When the system is first installed, it uses factory settings that reflect the most 
commonly used options. You can change system settings as needed. You can perform System 
Programming from extension 10 or extension 11. Because an extension cannot be in 
programming mode and handle calls at the same time, you should use extension 11 for 
programming. By doing so, you can program without disrupting call handling at extension 10. 

Telephone Programming allows telephones to be customized to meet individual users’ 
needs. There are two types of Telephone Programming, depending from where you program.
– Centralized Telephone Programming–programming individual telephones from extension 
10 or 11.
– Extension Programming–programming an individual system telephone from the 
extension to which it is connected. 
You need a system display telephone for System and Centralized Telephone Programming. If you 
have any 34-button telephones in the system, you must use a 34-button display telephone to 
program since an 18-button telephone cannot be used to program a 34-button telephone. Also, if 
your system has both PARTNER and MLS telephones, you should use a PARTNER display 
telephone at the programming extension.  
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Using System Programming
3-2Programming procedures use line and extension numbers. The line number represents the line 
jack on a module to which the outside line is connected. The extension number represents the 
extension jack on a module to which the system telephone or tip/ring device is connected.
Using System Programming 
System Programming changes settings for the system as a whole, or for individual lines, pools, or 
extensions. You can also use System Programming to set up dialing restrictions, define groups, or 
set up auxiliary equipment. Refer to the filled-out System Planner when you are changing system 
settings, and be sure that any changes in programming are recorded there.
Programming Overlays 
To do System Programming, you place a Programming Overlay over the dialpad of the system 
display telephone at extension 10 or 11. (Overlays are provided with the system documentation.) 
Figure 3-1 on page 3-4 shows the Programming Overlays for the PARTNER-34D and PARTNER-
18D telephones.
During System Programming, the normal functions of several buttons on the display telephone at 
extension 10 or 11 change. For example, the left 
i button becomes s and the 
right 
i button becomes c. The Programming Overlay identifies these buttons.
Endeavor telephones are supported in PARTNER ACS Release 5.0 or later when an 
Endeavor 362EC module is installed in the carrier. The Endeavor telephones are 
programmed the same as PARTNER-34D, -18D, -18 and -6 telephones and have the 
same button layouts.
The PARTNER ACS Release 3.0 or later includes a PARTNER Remote Access PC Card, 
which allows you to program the system remotely or locally from a PC and perform 
backup and restore functions. The PARTNER Remote Access PC Card is a PCMCIA 
card that can also be used to upgrade the system to the most current release. You must 
have additional PARTNER Remote PC Software to program the system remotely. See 
your Avaya representative or authorized dealer for more information.
If you are installing a voice messaging system with the PARTNER ACS, you must assign 
the voicemail ports to Hunt Group 7 to avoid having the voicemail ports answering all calls 
immediately. See “To Program a Voice Messaging System” on page 9-41. 
						

							Initial System Programming
Using System Programming
3-3 You use the following special buttons while programming:

N and P cycle forward and backward through the programming 
procedures. You can use these buttons to select a procedure.
(If a procedure instructs you to press 
N + P, pressing these buttons one 
after the other enables you to repeat the current programming procedure.)

n and p cycle forward and backward through a procedure’s parameters. A 
parameter is typically an outside line, a pool, an extension, or a telephone list entry. 

D and d cycle forward and backward through the valid entries. These buttons 
work only for fixed data, such as a line or extension number. They do not work for variable data 
such as date, time, password, telephone numbers, or doorphone assignments.

r returns the current setting to the factory setting. When you are programming Line 
Assignment (#301), pressing 
r removes lines from an extension; when you are 
programming Pool Extension Assignment (#314), pressing 
r removes pools from an 
extension.

e ends an entry of variable length, such as a telephone number in an Allowed Phone 
Number List.

s starts the System Programming process.

c starts the Centralized Telephone Programming process (to customize individual 
telephones centrally from extension 10 or 11).

f, when followed by 00, enters or exits programming mode.

w enters a “wildcard” (a character that matches any digit dialed) in telephone numbers in 
Allowed Phone Number Lists (#407), Disallowed Phone Number Lists (#404), and the 
Forced Account Code List (#409).  
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Using System Programming
3-4
Figure 3-1.  Programming Overlays
Next
Procedure
Feature
Prev
Procedure
Next
ItemRemoveNext
Data
Prev
ItemPrev
DataEnter
System
Wild
Central Tel
Program Program
PARTNER–34D
Next
Procedure
Prev
ProcedurePrev
ItemPrev
DataEnter
Next
Item
Feature
Next
DataRemove
Wild
PARTNER–18D
Message
Message
AB C D E F GH I J K L M N O P AA Z Q R S T CC BB U V W X EE DD YGGHHII JJFF
System Central Tel
Program Program 
						

							Initial System Programming
Using System Programming
3-5
Button Locations
When you program from a PARTNER telephone at extension 10 or 11, the button you press on the 
telephone at the programming extension may be in a different location on the telephone being 
programmed. Figure 3-2 shows the relative location of buttons on each PARTNER telephone.
For example, the button labeled E on the PARTNER-34D telephone in Figure 3-2 is in the bottom 
row. The equivalent button on the PARTNER-18D telephone is in the leftmost position of the 
second row from the bottom. If your system has a mix of PARTNER and MLS telephones, see 
Appendix D, “Programming Mixed Telephone Types” for information about programming from a 
PARTNER to an MLS telephone or from an MLS to a PARTNER telephone.
Figure 3-2.  Button Locations on PARTNER Telephones
Intercom IntercomExt.Message
AB C D
MN O PQR S T
GH
EF
KL IJ
PARTNER-34D Phone
Intercom IntercomExt.Message
MN O PQR S T
IJKL
EF GH
AB CD
PARTNER-18D/18 Phone
Intercom Intercom
Message Ext.
B D
A C
PARTNER-6 Phone 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Using System Programming
3-6
Programming Mode 
When you are ready to program a system or telephone feature, you must enter programming 
mode. Follow these steps to enter programming mode.
1. Place the Programming Overlay over the dialpad of the system display telephone at extension 
10 or 11.
2. To enter programming mode, press 
f00. A display similar to the following appears:
PROGRAM EXTENSION 10 
(If you are programming from extension 11, “11 appears instead of “10.”)
3. Press 
s. A display similar to the following appears:
10 Enter Extension Name 
This display is for the Extension Name Display feature. When you are entering System 
Programming mode, skip it by moving on to Step 4.
4. Press 
s again. A display similar to the following appears:
SYSTEM PROGRAM 
5. Specify a programming procedure in one of two ways: 

Direct Method: Dial the code for that procedure. System Programming procedures in this 
guide are identified by a # and a three-digit code (for example, System Date is #101). This 
method is best when you are using only a few procedures during a programming session 
and you know the codes.

Cycle Method: Cycle through the procedures in numerical order. Press N and 
P to cycle forward and backward through the programming procedures. This 
method is best when you are using multiple procedures during a programming session, or 
if you do not know the codes.
6. To exit programming mode, you can press 
f00. Or you can lift the handset and then 
place it back in the cradle.
Changing Programming Type
When you are in programming mode, you can move between System Programming and 
Centralized Telephone Programming. To change to Centralized Telephone Programming when you 
are in System Programming, press 
c. To move back to System Programming when 
you are in Centralized Telephone Programming, press 
c, then s.
You can talk on the telephone while you program. This is useful if you call for support 
while programming. However, you must call before you enter programming mode, 
and you must use the handset to talk, not the speaker and microphone.