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Avaya Partner Advanced Communications System Installation, Programming And Use Manual
Avaya Partner Advanced Communications System Installation, Programming And Use Manual
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Flow Charts E-7 System Flow Chart–Groups Pickup Group Extension Dial #501 Dial a group # (1-4) Dial an extension # (10-57) Dial 1=Assigned to group 2=Not Assigned to group ✔ Press n to program another extension Calling Group Extensions Dial #502 Dial a group # (1-4) Dial an extension # (10-57) Dial 1=Assigned to group 2=Not Assigned to group ✔ Press n to program another extension Night Service Button Dial #503 Dial 1=Assigned 2=Not Assigned ✔ 3=Select button then press a programmable button (to assign Night Service to that button) If you use option 3 after a Night Service button has been assigned, the Night Service button moves from the old button to the new button you select VMS Hunt Delay Dial #506 Release 2.0 and earlier: Dial 1=Immediate ✔ 2=Delayed Release 3.0 and later: Dial 1=Day 2=Night Dial line number Dial 0-6 2 ✔ Night Service Group Extensions Dial #504 Dial a system extension # Dial 1=Assigned to group 2=Not Assigned to group ✔ Press n to program another extension Hunt Group Extensions Dial #505 Dial a group # 1-6, 7 for VMS, 8 for fax detection (R 3.0) Dial a system extension # (10-57) Dial 1=Assigned to group 2=Not Assigned to group ✔ Press n to program another extension VMS Hunt Schedule Dial #507 Release 2.0 and earlier: Dial 1=Always ✔ 2=Day Only 3=Night Only Release 3.0 and later: Dial line number Dial 1=Always ✔ 2=Day Only 3=Night Only Dial 0-6 2 ✔
PA R T N E R® Advanced Communications System Installation, Programming, and Use E-8 System Flow Chart–Auxiliary Equipment Fax Machine Extensions Dial # 6 0 1 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension Music-On-Hold Dial # 6 0 2 Dial 1=Active ✔ 2=Not Active Hotline Dial #603 Dial the hotline extension # (not ext. 10 or the first two extensions of any 206 or 308EC modules) Dial the alerted extension number (not the hotline) or 70 to paging system To remove the hotline and alert: Press r Doorphone 1 Extension Dial #604 Dial any extension # (except 10, 11, or the first two extensions of any 206 or 308EC modules) To remove the doorphone extension: Press r Doorphone 2 Extension Dial #605 Dial any extension (except 10, 11, or the first two extensions of any 206 or 308EC modules) To remove the doorphone extension: Press r Doorphone Alert Extension Dial #606 Dial any extension # (except a doorphone extension) Dial 1=Not an alert ✔ 2=Doorphone 1 alert 3=Doorphone 2 alert 4=Doorphones 1 & 2 Press n to identify another extension (up to 48 alert extensions per doorphone) Automated Attendant Extensions Dial #607 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension SMDR Record Ty p e Dial # 6 0 8 Dial 1=All calls ✔ 2=Outgoing calls only SMDR Top Of Page Dial # 6 0 9 SMDR Output Format Dial #10 Dial 1=15 digits ✔ 2=24 digits Contact Closure Group Dial #612 Dial a group # (1 or 2) Dial an extension # (10-57) Dial 1=Assigned to group 2=Not Assigned to group ✔ SMDR Talk Time Dial #611 Dial 1=Active 2=Not Active ✔ Contact Closure Operation Type Dial #613 Dial a Contact Closure (1 or 2) Dial 1=1-Second On 2=3-Seconds On ✔ 3=5-Seconds On 4=Toggle Music-On-Hold Vo l u m e Dial #614 Dial 1= 2= 3= 4= 5= 6= 7= Remote Administration Password Dial #730 No Password (8 dashes display) Active password (up to 8 alphanumeric characters) Password can only be changed at Extension 10 or 11 ✔ + + + + + + + 3.0 2.0
Flow Charts E-9 Centralized Telephone Programming Flow Chart–How to Use To use the Centralized Telephone Programming Flow Chart, follow these instructions first: Place the Programming Overlay on the dialpad of the system display phone at extension 10 or 11. To Enter Programming Mode: – Press f00 – Press ssc – Dial the extension number to be programmed. Buttons on to which lines or pools are assigned light up to show the current Line Ringing setting: remaining buttons can be programmed with Auto Dial number or features. To Program Another Feature at the Same Extension: – After you program one feature, continue with the instructions in the box for the next feature. To Change Setting For Another Extension – Press c – Dial the new extension’s number To Erase A Feature or Auto Dial Button: – Press the programmed button –Press ! To End Programming Mode: – Press f00 2.0 3.0= Factory setting = Button with lights required = Button with lights recommended = PARTNER ACS Revision 2.0 or later = PARTNER ACS Revision 3.0 or later ✔ Icon Description
PA R T N E R® Advanced Communications System Installation, Programming, and Use E-10 Centralized Telephone Programming Flow Chart Program Automatic Line Selection or Extension Name Display first...then Line Ringing. Caller ID Name Display Press a programmable button with lights Press f16 Caller ID Inspect Press a programmable button with lights Press f17 Caller ID Call Logging & Dialing Press a programmable button with lights Press f23 Call Screening Press a programmable button with lights Press f25 3.0 Call Pickup Press a programmable button Press i6 Dial the two-digit extension number Call Coverage Press a programmable button Press f20 Dial (optional) two-digit originating extension number Dial (optional) two-digit destination extension number 2.0 Background Music Press a programmable button Press f19 Account Code Entry Press a programmable button Press f12 2.0Automatic Line Selection Press ** Press the line/pool/intercom buttons in the desired order Press ** Key Extension: Outside lines i ✔ Pooled Extension: Pool 880 button 1, button 2, i, right i ✔ Pools 881-883, individual lines Extension Name Display Press i Enter the character codes for the name (See table “Valid Character Entries”) Line Ringing Press each line or pool button until the desired ringing option appears in the display Immediate ring (green steady)✔ Lines No ring (green fast flutter) ✔ Pools Delayed ring–starts ringing after 20 seconds (green slow flashing) Personal Speed Dial Numbers Press f Dial a two-digit code (80-99) Dial the phone number–up to 28 digits including special functions (see “Special Dialing Functions”) Auto Dial Numbers–Outside and Inside Press a programmable button To program an outside number: Dial the phone number–up to 28 digits including special functions (see “Special Dialing Functions”) To program an extension number: Press i Dial the extension number (to ring the extension) or * plus the extension number (to voice-signal the extension) Call Forwarding/Call Follow-Me Press a programmable button Press f11 Dial (optional) two-digit originating extension number Dial (optional) two-digit destination extension number OR Then Conference Drop Press a programmable button Press f06 2.0 2.0 2.0
Flow Charts E-11 Centralized Telephone Programming Flow Chart (Continued) Contact Closure 2 Press a programmable button Press f42 Contact Closure 1 Press f Press a programmable button Press f41 Recall Press a programmable button with lights Press f03 Do Not Disturb Press a programmable button with lights Press f01 Record-A-Call Press a programmable button with lights Press f24 Direct Line Pickup–Idle Line Press a programmable button with lights Press i8 Direct Line Pickup–Active Line Press a programmable button Press i68 Last Number Redial Press a programmable button Press f05 Exclusive Hold Press a programmable button Press f02 Group Calling–Ring/PageFor ringing group: Press a programmable button Press i7 Dial a Calling Group number (1-4) For paging group: Press a programmable button Press i*7 Dial a Calling Group number (1-4) Group Hunting–Ring/Voice SignalFor ringing the first available extension: Press a programmable button Press i77 Dial a Hunt Group number (1-7) For voice signaling the first available extension: Press a programmable button Press i*77 Dial a Hunt Group number (1-6) Group Pickup Press a programmable button Press i66 Dial a Pickup Group number (1-4) Loudspeaker Paging Press a programmable button Press i70 Manual Signaling Press a programmable button Press f13 Dial a two-digit extension number (to ring extension) or Dial * plus the two-digit extension number (to voice-signal the extension) Message Light Off Press a programmable button Press f10 Dial (optional) two-digit extension number Message Light On Press a programmable button Press f09 Dial (optional) two-digit extension number Save Number Redial Press a programmable button Press f04 Simultaneous Paging Press a programmable button Press i*70 Station Lock Press a programmable button Press f21 To u c h - To n e Enable Press a programmable button Press f08 VMS Cover Press a programmable button Press f15 Vo i c e Interrupt On Busy Ta l k - B a c k Press a programmable button with lights Press f18 Vo i c e Mailbox Transfer Press a programmable button Press f14 Station Unlock Press a programmable button Press f22 Privacy Press a programmable button with lights Press f07
PA R T N E R® Advanced Communications System Installation, Programming, and Use E-12 Extension Telephone Programming Flow Chart–How to Use To use the Extension Telephone Programming Flow Chart, follow these instructions first: To Program at an extension, use the following procedure: To Start programming: – Press f00 – The green light next to buttons on which lines or pools are assigned for the extension show the current Line Ringing settings. You can program the remaining buttons with telephone numbers, extension numbers, or system features. To assign a name to the extension, press i, and then enter the character codes. To Erase the current programming from a button, press the button, then press!: – Press the programmed button –Press ! To End Programming Mode: – Press f00 2.0 3.0= Factory setting = Button with lights required = Button with lights recommended = PARTNER ACS Revision 2.0 or later = PARTNER ACS Revision 3.0 or later ✔ Icon Description
Flow Charts E-13 Extension Telephone Programming Flow Chart Caller ID Name Display Press a programmable button with lights Press f16 Extension Name Display Press i Enter the character codes for the name (See table “Valid Character Entries”) Background Music Press a programmable button Press f19 Personal Speed Dial Numbers Press f Dial a two-digit code (80-99) Dial the phone number–up to 28 digits including special functions (see “Special Dialing Functions”) Auto Dial Numbers–Outside and Inside Press f00 Press a programmable button To program an outside number: Dial the phone number–up to 28 digits including special functions (see”Special Dialing Functions”) To program an extension number: Press i Dial the extension number (to ring the extension) or * plus the extension number (to voice-signal the extension) Call Forwarding/Call Follow-Me Press a programmable button with lights Press f11 Dial (optional) two-digit originating extension number Dial (optional) two-digit destination extension number Call Coverage Press a programmable button Press f20 Dial (optional) two-digit originating extension number Dial (optional) two-digit destination extension number Call Pickup Press a programmable button Press i6 Dial the two-digit extension number Caller ID Inspect Press a programmable button with lights Press f17 Caller ID Call Logging & Dialing Press a programmable button with lights Press f23 Conference Drop Press a programmable button Press f06 2.0 2.0 2.0 Account Code Entry Press a programmable button Press f12 2.0
PA R T N E R® Advanced Communications System Installation, Programming, and Use E-14 Extension Telephone Programming Flow Chart (Continued) Contact Closure 2 Press a programmable button Press f42 Contact Closure 1 Press f Press a programmable button Press f41 Direct Line Pickup–Idle Line Press a programmable button with lights Press i8 Direct Line Pickup–Active Line Press a programmable button Press i68 Exclusive Hold Press a programmable button Press f02 Group Calling–Ring/PageFor ringing group: Press a programmable button Press i7 Dial a Calling Group number (1-4) For paging group: Press a programmable button Press i*7 Dial a Calling Group number (1-4) Group Pickup Press a programmable button Press i66 Dial a Pickup Group number (1-4) Manual Signaling Press a programmable button Press f13 Dial a two-digit extension number (to ring extension) or Dial * plus the two-digit extension number (to voice-signal the extension) Message Light Off Press a programmable button Press f10 Dial (optional) two-digit extension number Message Light On Press a programmable button Press f09 Dial (optional) two-digit extension number Privacy Press a programmable button with lights Press f07 Recall Press a programmable button with lights Press f03 Record-A-Call Press a programmable button Press f24 Save Number Redial Press a programmable button Press f04 Simultaneous Paging Press a programmable button Press i*70 Station Lock Press a programmable button Press f21 Touch-Tone Enable Press a programmable button Press f08 VMS Cover Press a programmable button Press f15 Voice Interrupt On Busy Ta l k - B a c k Press a programmable button Press f18 Voice Mailbox Transfer Press a programmable button Press f14 Group Hunting–Ring/Voice SignalFor ringing the first available extension: Press a programmable button Press i77 Dial a Hunt Group number (1-7) For paging the first available extension: Press a programmable button Press i*77 Dial a Hunt Group number (1-6) Loudspeaker Paging Press a programmable button Press i70 Station Unlock Press a programmable button Press f22 Do Not Disturb Press a programmable button with lights Press f01 Last Number Redial Press a programmable button Press f05 3.0
IN-1 Index Numerics 012E module, 2-25 012E module power management, 11-4 1600 DSL Module, 2-18 initial configuration, 2-19 programming connections, 2-19 1600 DSL module flash memory retention of configuration , 4-4 LAN configuration, 2-24 problems, 11-18 router configuration voice , 2-23 router configuration for data, 2-24 SDSL interface configuration, 2-20 troubleshooting, 11-18 voice gateway configuration, 2-23 2-slot carrier wall-mounting , 2-5 5-slot carrier, 2-8 wall-mounting, 2-8 A AA (Automated Attendant) Extensions, 9-8 Abbreviated Ringing, 4-2 Abbreviated Ringing (#305), 4-2 Account Code Entry, 8-2 using, 8-3 account codes, 4-29 Forced Account Code Entry, 4-29 list of entries, 4-30 alarms clearing a Backup-Failure alarm , 11-4 alerts, 9-1 Allowed List Assignments, 4-19 Allowed List Assignments (#408), 8-4 Allowed Phone Number Lists, 4-17 assigning to an extension, 4-19 Allowed Phone Number Lists (#407), 4-17 Amplified Handset, 9-2 Answering a Call at your extension , 6-19 identifying a call type by ringing pattern, 6-7, 6-10 ringing at another extension, 8-15, 8-40 answering a call on a single-line telephone, 6-21 answering a call on a system telephone, 6-20 answering calls, A-4 answering machine personal , 9-6 retrieving messages, 9-5, 9-7 system, 9-5 Answering Machines, 9-4—9-7 assigning lines, 3-11 Attendants, Automated, 9-7 Auto Answer Intercom (see Hands-Free Answer on Intercom) Auto Attendant , 9-7 Auto Attendant Extensions, 4-2 Auto Dial Buttons description , 7-2 programming, 8-5, 8-6 using, 6-12, 8-6 Auto Dial Numbers, 8-5 Auto Dialing, 8-5 using, 8-6 Autodialers, Intercom, 8-5 description, 1-14, 7-3 problems, 11-8 Automated Attendant extensions, 9-8 Automated Attendants (see Auto Attendant) Automatic Backup problems , 11-21 Backup Failed Check Card , 11-22 Insert Card, 11-21 System Busy, 11-23 Write Prot, 11-21 Automatic Daylight/Standard Times, 3-10, 4-2, 8-7 Automatic Extension Privacy, 3-14, 4-2 Automatic Extension Privacy (#304), 4-2 Automatic Line Selection, 3-12, 3-13, 5-2 Automatic System Answer, 7-4 delay (#110), 7-6 lines (#204), 7-6 Automatic System Answer Button, 7-4 using, 7-5 Automatic System Answer Delay, 7-6 Automatic System Answer Lines, 7-6 Automatic System Answer Mode, 7-7 Automatic System Answer Record/Playback, 7-8 Automatic System Answer/Direct Extension Dial PC Card , 1-13 Automatic Transfer of Calls to Fax Machines, 9-15 Automatic VMS Cover (#310), 9-42
PA R T N E R® Advanced Communications System Installation, Programming, and Use IN-2 Auxiliary Equipment example setups , 4-1, 9-1 overview, 1-15 auxiliary equipment, 8-15, 9-1 Night Service, 9-31 B Background Music, 8-7 using, 8-8 backing up system programming, 4-3 Backplane, 2-8 Backup automatic problems , 11-21 manual problems , 11-23 Backup Failed Check Card, 11-24 Backup Failed System Busy, 11-24 Card is Write Protected, 11-23 Invalid Card, 11-23 System Busy, 11-23 Backup and Restore, 4-3 Backup Answering Options, 7-2 Backup Problems automatic , 11-21—11-23 manual, 11-24 Backup Programming Automatic , 4-4—4-5 automatic (#123), 11-21—11-23 Manual, 4-5—4-6 manual (#124), 11-24 Backup Programming–Automatic, 3-8 Backup Programming–Manual, 3-8 Backup/Restore PC Card, 4-4 inserting, 4-4 problems with, 11-23 removing, 4-4 Backup-Failure Alarm clearing , 11-4 Batteries insertion , 2-11 batteries, 1-12 replacing, 10-1, 11-3 Bed and Breakfast Features outgoing call restriction button (#114) , 7-17 wake up service button (#115), 7-19 bridging adapter, 9-3 Busy Extension Indication (see Light Patterns) Busy Lamp Fields (BLF) Feature (see Light Pat- terns) Button Locations for Programming at Extension 10/ 11 description , 3-5 button programming operator extension , 7-2 Buttons auto dial , 7-2 Auto Dial PBX and Centrex Services, with , 3-16 intercom, 1-5, 6-5 line, 1-5 system phone, 1-5 C Call Assistant Intercom Autodialer, 1-14, 8-5 Call Coverage, 1-3, 8-8 identifying owner of outside line, 4-43 using single-line telephone , 8-11 system telephone, 8-10 Call Coverage (#116) Rings, 4-7, 4-8 Call Coverage Rings, 3-14, 4-7 programming for Release 2.0, 4-8 programming for Release 3.0 or later, 4-8 Call Follow-Me description , 8-11—8-14 light patterns, 6-7 Call Forwarding description , 8-11—8-14 light patterns, 6-7 using single-line telephone , 8-13 system telephone, 8-13 call handling, 6-15 Call ID Logging and Dialing using , 8-21 Call Intercept Feature, 9-4 Call Log erasing records , 8-24 Call Park, 8-14 using single-line telephone , 8-15 system telephone, 8-14 Call Pickup, 8-15 using single-line telephone , 8-16 system telephone, 8-16 Call Reports, 9-33 call reports, A-9 specifying calls to be included, 9-38 Call Restriction, Outgoing (#401), 4-24 call rings, no one at other end, 11-27 Call Screening, 9-46 Call Waiting, 3-14 Call Waiting (#316), 4-14 Caller ID, 4-9, 8-18 associating lines with extensions, 4-11 device, 9-2 dialing from the display, 8-25 display problems, 11-8 erasing records, 8-24