Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Programming System Options
Call Waiting (#316)
4-15
Programming
To change the Call Waiting setting for an extension:
1. Press 
f00ss#316 at extension 10 or 11.
2. Enter the number of the extension to be programmed.
3. To assign or unassign Call Waiting, press 
D until the appropriate value appears.

1 = Assigned

2 = Not Assigned (the factory setting) ✔ 
4. To program another extension, press 
n or p until the extension number appears 
on the display. Then repeat step 3.
5. Select another procedure, or exit programming mode. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Copy Settings (#399)
4-16
Copy Settings (#399)
Set up your system by programming one extension for each type of telephone in the system. Then 
use Copy Settings (#399) to program other telephones of the same type. For example, you can 
program one PARTNER-18D telephone and then copy its settings to any other extensions that 
have PARTNER-18D or PARTNER-18 telephones.
Use this feature to copy all of the following settings from one extension to another:
Considerations

This procedure is skipped in the sequence of programming procedures when cycling. To use 
this procedure, enter the code (#399) directly.

Pooled extension settings can be copied to key extensions, except for extension 10. Key 
extension settings can be copied to pooled extensions.

#116  Call Coverage Rings (Release 
2.0 only)

#117  VMS Cover Rings (Release 2.0 
and earlier)

#301  Line Assignment

#302  Line Access Restriction

#303  Display Language

#304  Automatic Extension Privacy

#305  Abbreviated Ringing

#307  Forced Account Code Entry

#308  Distinctive Ring

#309  Intercom Dial Tone

#310  Automatic VMS Cover

#311  External Hotline

#312  Voice Interrupt On Busy

#313  Line Access Mode Line 
Ringing

#314  Pool Extension Assignment

#315  Pool Access Restriction

#316  Call Waiting 

#317  Caller ID Call Logging and 
Dialing (Release 2.0 and later)

#318  Caller ID Log Answered Calls

#320  Call Coverage Rings (Release 
3.0 and later)

#321  VMS Cover Rings (Release 3.0 
and later)

#401  Outgoing Call Restriction

#405  Disallowed List Assignments

#408  Allowed List Assignments

#501  Pickup Group Extensions

#502  Calling Group Extensions

#504  Night Service Group

#505  Hunt Group Extensions

#601  Fax Machine Extensions

#607  AA Extensions

#612  Contact Closure Group

Automatic Line Selection

Line Ringing 
						

							Programming System Options
Dialing Restrictions and Permissions
4-17
Programming
To copy the programmed settings from one extension to another of the same type:
1. Press 
f00ss#399 at extension 10 or 11. 
2. At the 
Extension: prompt, enter the source extension to copy from.
3. At the 
Data- - - - - - - - - - - - prompt, enter the target extension to copy to–any 
extension except the source extension is valid. 
4. Do one of the following:

To copy the same settings to another extension, enter the new extension number.

To copy another extension’s settings, press n or p until the extension number 
appears on the display. Repeat Step 3.
5. Select another procedure, or exit programming mode.
Dialing Restrictions and Permissions
You can restrict outside calling from an extension by using these various features:

Allowed Phone Number Lists 

Allowed List Assignments 

Disallowed Phone Number Lists 

Disallowed List Assignments 

Line Access Restriction 

Outgoing Call Restriction 
SECURITY ALERT:
While procedures that restrict dialing are very effective, absolute protection against misuse 
cannot be guaranteed. System telephones give you more protection against such misuse 
than single-line telephones. Therefore, you should install system telephones where 
restricting telephone use is important.
Allowed Phone Number Lists (#407)
Use this feature to specify telephone numbers that users can dial regardless of other dialing 
restrictions, as long as they have access to an outside line. For example, if you restrict an entire 
category of calls through Disallowed Phone Number Lists (#404), you can permit calls to a 
specific number in that category by placing that number on an Allowed Phone Number List. 
You can create up to eight Allowed Phone Number Lists of up to 10 telephone numbers each. An 
Allowed Phone Number can be up to 12 digits long and may include 0—9,
 #, *, and h (the 
wildcard character, displayed as “!”). 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Dialing Restrictions and Permissions
4-18
Considerations

For specific telephone numbers, enter the number exactly as you would dial it. To restrict 
dialing numbers in an entire area code, enter that area code exactly as you would dial it (for 
example, “800” or “1800”).

After programming the Allowed Phone Number Lists, you must use Allowed List 
Assignments (#408) to assign the lists to specific extensions.

Allowed Phone Number Lists override Disallowed Phone Number Lists (#404) and 
Outgoing Call Restriction (#401), but not Line Access Restriction (#302), Pool Access 
Restriction (#315), or Night Service Button (#503) with a System Password (#403).

The entries you must make to permit or restrict long-distance calls differ depending on the 
setting for Toll Call Prefix (#402). This setting tells the system whether a “0” (for operator-
assisted calls) or a “1” (for direct-dial calls) is required when users make long-distance calls.

If Star Code Dial Delay (#410) is active, after a valid star code is dialed, the system resets the 
dialing restrictions to check the number beginning with the first digit after the star code.

If you want to go to another programming procedure when entering telephone numbers in a 
list, you must press 
N + P, since entering # and a three-digit code is 
considered part of the telephone number.
SECURITY ALERT:
If you are restricting an extension from placing long-distance calls, do not place numbers 
beginning with a “0” on an Allowed Phone Number List for the extension. Once a user is 
active on an operator-assisted call, the user can avoid dialing restrictions by asking the 
operator to dial restricted numbers.
Programming
To create a list of Allowed Phone Numbers:
1. Press 
f00ss#407 at extension 10 or 11. 
2. At the 
List Number: prompt, enter a list number (1—8).
3. At the 
Entry: prompt, select a list entry (01—10). 
4. At the 
Data- - - - - - - - - - - - prompt, enter the first telephone number.
5. To save the telephone number in memory, press 
e.
6. Do one of the following:

To change the telephone number you just entered, press r and repeat Steps 4 
and 5.

To delete the telephone number you just entered, press r.

To add other telephone numbers to this list, press n and repeat Steps 4 and 5.

To create another list, press N + P and go to Step 2.
7. Select another procedure by using 
N + P, or exit programming mode. 
						

							Programming System Options
Dialing Restrictions and Permissions
4-19
Allowed List Assignments (#408)
Use this feature to assign up to eight Allowed Phone Number Lists to a specific extension.You 
must use Allowed Phone Number Lists (#407) to create the lists of allowed telephone numbers 
before you use this procedure.
Programming
To assign Allowed Phone Number Lists to an extension:
1. Press 
f00ss#408 at extension 10 or 11.
2. Enter the number of the extension to be programmed.
3. Enter the list number (1—8). 
4. To assign or unassign the list, press 
D until the appropriate value appears.

1 = Assigned to extension

2 = Not Assigned to extension (the factory setting) ✔ 
5. Do one of the following:

To assign or unassign another list to this extension, press n until the list number 
appears on the display. Then repeat Step 4.

To program another extension, press N + P and begin at Step 2.
6. Select another procedure, or exit programming mode.
Disallowed Phone Number Lists (#404)
Use this feature to specify telephone numbers that users cannot dial. For example, you may want 
to prevent calls to a specific telephone number or to categories of numbers, such as international 
numbers. 
You can create up to eight Disallowed Phone Number Lists of up to 10 telephone numbers each. 
A Disallowed Phone Number can be up to 12 digits long and may include 0—9,
 #, *, and h 
(the wildcard character, displayed as “!”).
Considerations

After completing this procedure, you must use Disallowed List Assignments (#405) to 
assign the Disallowed Phone Number Lists to specific extensions.

To restrict dialing specific telephone numbers, enter the telephone number exactly as you 
would dial it. For example, to prevent calls to the local number 555-5678, press 
5555678.

To restrict dialing numbers in an entire area code, enter that area code exactly as you would 
dial it (for example, “900,” “1900,” or “0900,” depending on the Toll Call Prefix required). This 
setting tells the system whether a “0” (for operator-assisted calls) or a “1” (for direct-dial calls) 
is required when you make toll calls. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Dialing Restrictions and Permissions
4-20

To prevent dialing all telephone numbers in one exchange when a toll prefix is required, see 
Ta b l e 4 - 1. (The table uses exchange “976” as the example.)

To prevent dialing all telephone numbers in one exchange when no toll prefix is required, see 
Ta b l e 4 - 2. (The table uses exchange “976” as the example.)

To prevent international calls, enter the international prefix number, 011.

To prevent the use of all star codes, enter * (for touch-tone telephones) and 11 (equivalent 
to a 
* on rotary telephones).

To prevent the use of a specific star code (for example, *67 to block Caller ID information), 
enter the 
* plus the 2- or 3-digit code (for touch-tone telephones) or 11 (equivalent to a * 
on rotary telephones) plus the 2- or 3-digit code.
– For touch-tone telephones, entering 
*67 prevents the use of *67 to block Caller 
ID information.
– For rotary telephones, entering
 1167 prevents the use of 1167 to block Caller 
ID information.

Allowed Phone Numbers, Emergency Phone Numbers, and Marked System Speed Dial 
numbers override the Disallowed List.

When a user dials a number that is on a Disallowed List for the user’s extension, the user 
hears a reorder tone (fast busy signal) after dialing the part of the number that is stored in the 
list (for example, an area code).
Table 4-1.  Preventing Dialing of Numbers in One Exchange When Toll Prefix Required
EntryRestriction
976Prevents local calls
1!!!976Prevents direct-dial calls to all area codes
0!!!976Prevents operator-assisted calls to all area codes
1976Prevents direct-dial toll calls in the same area code (needed only when 0 
or 1 is required for toll calls in the same area code)
0976Prevents operator-assisted toll calls in the same area code (needed only 
when 0 or 1 is required for toll calls in the same area code)
Table 4-2.  Preventing Dialing of Numbers in One Exchange When No Toll Prefix Required
EntryRestriction
976Prevents local calls
!0!976Prevents calls to area codes with “0” as the second digit, such as 203
!1!976Prevents calls to area codes with “1” as the second digit, such as 212 
						

							Programming System Options
Dialing Restrictions and Permissions
4-21

The entries you must make to permit or restrict toll calls differ depending on the setting for Toll 
Call Prefix (#402). 

If Star Code Dial Delay (#410) is active, after a valid star code is dialed, the system resets the 
dialing restrictions to check the number beginning with the first digit after the star code.

If you want to go to another programming procedure when entering telephone numbers in a 
list, you must press 
N + P, since entering # and a three-digit code is 
considered part of the telephone number.
Programming
To create a list of Disallowed Phone Numbers:
1. Press 
f00ss#404 at extension 10 or 11. 
2. At the
List Number: prompt, enter a list number (1—8).
3. At the 
Entry: prompt, select a list entry (01—10). 
4. At the 
Data------------ prompt, enter the first telephone number.
5. To save the telephone number in memory, press 
e.
6. Do one of the following:

To add other telephone numbers to this list, press n to select a different list entry 
and repeat Steps 4 and 5.

To change the telephone number you just entered, press r and repeat Steps 4
and 5.

To delete the telephone number you just entered, press r.

To create another list, press N + P and repeat from Step 2.
7. Select another procedure, or exit programming mode. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Dialing Restrictions and Permissions
4-22
Disallowed List Assignments (#405)
Use this feature to assign up to eight Disallowed Phone Number Lists to specific extensions.
Considerations

You must use Disallowed Phone Number Lists (#404) to create the lists of disallowed 
telephone numbers before you use this procedure.

When a Disallowed Phone Number List is assigned to an extension, the list applies to all 
lines to which the extension has access.
Programming
To assign Disallowed Phone Number Lists to an extension:
1. Press 
f00ss#405 at extension 10 or 11.
2. Enter the number of the extension to be programmed.
3. Enter the list number (1—8). 
4. To assign or unassign the list, press 
D until the appropriate value appears.

1 = Assigned to extension

2 = Not Assigned to extension (the factory setting) ✔ 
5. Do one of the following:

To assign or unassign another list for this extension, press n or p until the list 
number appears on the display. Then repeat Step 4.

To program another extension, press N + P, and begin at Step 2.
6. Select another procedure, or exit programming mode.
Line Access Restriction (#302) 
Use this feature to restrict an extension from receiving and/or making outside calls on a specific 
line. For example, you may want a secretary to answer calls on a manager’s line, but not to make 
any outgoing calls on the line; in this case you can assign the manager’s line to the secretary’s 
extension and restrict it to In Only.
This procedure is the most extreme way to restrict dialing. For example, an extension with a line 
set to In Only or No Access cannot select the line to dial out–even for numbers on the 
Emergency Phone Number List (#406). 
						

							Programming System Options
Dialing Restrictions and Permissions
4-23
Considerations

For pooled extensions, use Pool Access Restriction (#315) to assign restrictions to all the 
lines assigned to a specific pool. (Pool Access Restriction overrides Line Access 
Restriction.) For individual lines on pooled extensions, use Line Access Restriction.

To prevent an extension from using a line, restrict the line even if it is not assigned to the 
extension, so the line cannot be accessed by Direct Line Pickup.

If an extension’s access to a line is set to No Access or In Only, the extension cannot place 
calls on that line, neither by pressing the line button, nor by using Direct Line Pickup–Idle 
Line.

If an extension’s access to a line is set to No Access or Out Only, the extension cannot receive 
calls on that line that are ringing at other extensions, neither by pressing the line button, nor by 
using Direct Line Pickup–Active Line.

Caller ID information does not appear for ringing calls on lines programmed for Out Only or 
No Access.

If a line is assigned to a telephone but is restricted to No Access, the line button LEDs show 
calling activity; but the line cannot be used to place or receive calls.
Programming
To restrict an extension from making calls on a specific line:
1. Press 
f00ss#302 at extension 10 or 11. 
2. At the 
Extension: prompt, enter the extension number to be programmed.
3. At the 
Line: prompt, enter the line number to be restricted at this extension.
The current restriction appears. 
4. To change the line restriction for this extension, press 
D until the appropriate value 
appears.

1 = No Restriction (calls permitted on that line; this is the factory setting) ✔ 

2 = Out Only (can only make outside calls, not receive them, on that line)

3 = In Only (can only receive calls, not make them, on that line)

4 = No Access (cannot receive or make calls, but can join calls, receive transferred calls, 
or pick up calls on hold on that line)
5. Do one of the following:

To restrict another line at this extension, press n or p until the line number 
shows on the display. Repeat Step 4.

To restrict another extension, press N + P and begin at Step 2.
6. Select another procedure, or exit programming mode. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Dialing Restrictions and Permissions
4-24
Outgoing Call Restriction (#401) 
Use this feature to specify the types of outgoing calls that can be made on all lines at an extension.
Considerations

If the system is connected to a PBX or Centrex system and a dial-out code (usually 9) is 
needed to place calls outside the PBX or Centrex system, the control unit may not be able to 
prevent calls for extensions restricted to Local Only. If dialing restrictions are needed on 
Centrex lines, use Centrex restrictions instead.

Outgoing Call Restriction also applies to lines that a user has access to with Direct Line 
Pickup–Idle Line.

To override this feature, users can dial Marked System Speed Dial numbers and numbers 
from an Allowed Phone Number List (#407) and the Emergency Phone Number List 
(#406). Also, if a System Password (#403) is defined, MLS system telephone users can enter 
it to override restrictions.

You can program a button on the system telephone at extension 10 to be used to quickly 
change an extension’s Outgoing Call Restriction setting. See programming for Outgoing 
Call Restriction for information below.

If Star Code Dial Delay (#410) is active, the system checks for allowed and disallowed 
telephone numbers again, beginning with the first digit after the star code. 

If you want to restrict the use of star codes, include them in the Disallowed Phone Number 
Lists. 
Programming
To identify the types of outgoing calls that can be made on all lines at an extension:
1. Press 
f00ss#401 at extension 10 or 11. 
2. At the 
Extension: prompt, enter the number of the extension to be programmed.
3. To change the type of call restriction, press 
D until the appropriate value appears:

1 = No Restriction (can make toll, local, and intercom calls; this is the factory setting.) ✔ 

2 = Inside (intercom) Only

3 = Local (intercom and local) Only
For Hong Kong Release 3.0, the values are:

1 = No Restriction

2 = Inside (intercom) Only. Allows calls to emergency number 999.

3 = Local (intercom and local) Only. Cannot dial numbers beginning with 17, 001, or 002.
4. To program another extension, press 
n or p until the extension number shows on 
the display. Repeat Step 3.
5. Select another procedure, or exit programming mode.