Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Programming & Using Telephone Features
Paging Features
8-45
Programming
To program a Loudspeaker Paging button:
1. Press 
f00.
2. Press a programmable button.
3. Press left 
i70.
4. Program another button for this extension, or exit programming mode.
Using Loudspeaker Paging on a System Telephone
To make an announcement over the Loudspeaker Paging system:
1. Press the programmed button or 
i70; then lift the handset.
2. Speak into the handset. (To avoid feedback, do not use the speakerphone.)
Your voice is heard through the Loudspeaker Paging system.
Using Loudspeaker Paging on a Single-Line 
Telephone
To make an announcement over the Loudspeaker Paging system:
1. Lift the handset.
You hear intercom dial tone.
2. Dial 
70. 
3. Speak into the handset.
Your voice is heard through the Loudspeaker Paging system. 
If your paging system supports announcements to zoned areas, refer to the 
instructions packaged with the paging device to make zoned announcements.
For touch-tone telephones only, if your Loudspeaker Paging system supports 
announcements to zoned areas, refer to the instructions packaged with the paging 
device to make zoned announcements. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Paging Features
8-46
Simultaneous Paging (I*70) 
Use this feature to access the Loudspeaker Paging system if you have one connected to the 
system through the PAGE jack on the primary processor module, and all of the idle system 
telephones with speakers assigned to Calling Group 1.
Considerations

You can program a Simultaneous Paging button on a system telephone to access with one 
touch the Loudspeaker Paging system and idle system telephones with speakers in Calling 
Group 1.

If the Loudspeaker Paging system or Calling Group 1 is in use, a user attempting to make 
an announcement hears a busy tone.

If someone answers a loudspeaker page from a system telephone in Calling Group 1, the 
page becomes an intercom call.

If some extensions in Calling Group 1 have single-line, MLC-6, or TransTalk 9000-series 
telephones, those extensions are not included in the simultaneous page (because they do not 
have built-in speakers).

Use Loudspeaker Paging to make announcements only over the Loudspeaker Paging 
system.
Programming
To program a Simultaneous Paging button:
1. Press
 f00.
2. Press a programmable button.
3. Press left 
i*70. 
4. Program another button for this extension, or exit programming mode.
Using Simultaneous Paging on a System Telephone
To make an announcement over the Loudspeaker Paging system and the idle system telephones 
with speakers in Calling Group 1:
1. Press the programmed button or 
i*70; then lift the handset.
2. Speak into the handset. (To avoid feedback, do not use the speakerphone.)
Your voice is heard through the Loudspeaker Paging system and the speakers of all idle 
system telephones in Calling Group 1. 
If your paging system supports announcements to zoned areas, refer to the 
instructions packaged with the paging device to make zoned announcements. 
						

							Programming & Using Telephone Features
Privacy (F07)
8-47
Using Simultaneous Paging on a Single-Line 
Telephone
To make an announcement over the Loudspeaker Paging system and the idle system telephones 
with speakers in Calling Group 1:
1. Lift the handset.
You hear intercom dial tone. 
2. Dial 
*70.
3. Speak into the handset.
Your voice is heard through the Loudspeaker Paging system and the speakers of all idle 
system telephones in Calling Group 1. 
Privacy (F07) 
Press a programmed button to turn Privacy on and off, preventing or allowing other users to join 
calls at the your extension as needed. You can use Privacy only with a system telephone.
Considerations

Privacy must be programmed on a button with lights. (You cannot dial the Privacy code 
manually or use a programmed button without lights to activate this feature.) When Privacy is 
on, the button light at the extension is also on, indicating that others cannot join calls.

Privacy can be turned on and off at any time, even during a call.

Users cannot join calls by using pool buttons regardless of the Automatic Extension Privacy 
setting or the state of the Privacy button.

If Automatic Extension Privacy is assigned for an extension, that extension normally is 
private. However, if you need to have co-workers join conversations, you can program a 
Privacy button to turn Privacy on and off as needed. Once a Privacy button is programmed, 
you must use the button to turn Privacy on and off even though Automatic Extension 
Privacy is assigned. Automatic Extension Privacy is appropriate for use with single-line 
telephones.

Privacy applies to active calls–any user can retrieve a held call unless the call is placed on 
hold with Exclusive Hold.

If you have Caller ID, you can use Privacy at your extension to prevent other users from 
joining your call and from accessing the Caller ID information displayed for active calls at your 
extension.
For touch-tone telephones only, if your Loudspeaker Paging system supports 
announcements to zoned areas, refer to the instructions packaged with the paging 
device to make zoned announcements. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Recall (F03)
8-48
Programming
To program a Privacy button:
1. Press 
f00.
2. Press a programmable button with lights.
3. Press 
f07.
4. Program another button for this extension, or exit programming mode.
Using Privacy
From a system telephone, press the programmed button to turn Privacy on. Press it again to turn 
it off. Use the button like a switch–when the light is on, Privacy is on. 
Recall (F03)
Use this feature to send a timed switchhook flash over the telephone line to “recall” a new dial tone 
or to access a PBX, central office, or Centrex feature, such as Call Waiting.
Considerations

Using Recall on an intercom call disconnects the call.

Using Recall while recording an intercom call disconnects the call.

Whenever your PBX or Centrex documentation tells you to press the switchhook when you are 
on an outside call, use the Recall feature instead. If you are already on a call, most PBX or 
Centrex systems require that you press the switchhook to get a new dial tone and then dial a 
feature access code to access a specific PBX or Centrex service. 
– On a system telephone, press a programmed button or press 
f03 to use Recall.
– On a single-line telephone, first press and release the switchhook to get intercom dial 
tone. Then send a Recall signal by pressing 
#03. 
– On a (single-line) feature telephone that has a Recall or Flash button, first press the 
Recall or Flash button to get intercom dial tone. Then send a system Recall signal by 
pressing 
#03. 

You can program a Recall button on a system telephone to send a Recall signal with one 
touch.

Recall cannot be used with Call Screening (F25).

If users have trouble with Recall, use Recall Timer Duration to adjust the length of the Recall 
signal. Your local telephone company can tell you the correct setting–for most Centrex 
systems, the correct setting is 800 msec. (or 32). 
						

							Programming & Using Telephone Features
Recall (F03)
8-49

You can press S to insert a Recall signal in an Auto Dial or Speed Dial number, provided 
it is the first character in the stored number. 
Programming 
To program a Recall button:
1. Press 
f00.
2. Press a programmable button.
3. Press 
f03.
4. Program another button for this extension, or exit programming mode.
Using Recall on a System Telephone
To access a PBX, central office, or Centrex feature (such as Call Waiting) while active on an 
outside line:
1. Press the programmed button or 
f03.
2. Enter the access code for the feature (if required).
3. To return to your original call, press the programmed button or 
f03 again.
Using Recall on a Single-Line Telephone
To access a PBX, central office, or Centrex feature (such as Call Waiting) while active on an 
outside line:
1. Press the switchhook (or press the Recall or Flash button on a feature telephone that has 
one).
You hear intercom dial tone. 
2. Press 
#03.
3. Enter the access code for the feature (if required).
4. To return to your original call, press the switchhook (or press the Recall or Flash button on a 
feature telephone) again. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Record-a-Call (F24)–Release 3.0 or Later
8-50
Record-a-Call (F24)–Release 3.0 or Later
Use this feature to record an active conversation in the PARTNER MAIL VS (PMVS) mailbox. 
Record-a-Call (F24) applies to systems that have PMVS Release 5.0 or later equipped with four 
ports, and an MLS or PARTNER system telephone. This feature is not available on tip/ring 
telephones. The Record-a-Call (F24) feature is also available with PARTNER Messaging. You 
must enable the Record-a-Call feature for the mailbox, which is programmed through the 
PARTNER Messaging software, and also program a button on the telephone for that extension 
using Record-a-Call (F24). For more information about PARTNER Messaging programming, see 
the PARTNER Messaging System Manager’s Quick Reference.
WARNING:
If silence is detected on the line for 15 seconds, call recording will terminate.
For PMVS, before you can set up Record-a-Call for an extension, you must:

Install PMVS.

Go into PMVS programming and program Record-a-Call for that extension.
To install PMVS, refer to the “PARTNER MAIL VS Installation and Programming Guide.” 
Considerations

A Record-a-Call button with LEDs must be programmed on a telephone. 

A maximum of two conversations can be recorded at one time. When two conversations are 
being recorded, the red LED associated with this feature becomes red steady. 

If you attempt to record a call while two others are being recorded and push the red steady 
Record-a-Call button, the system ignores it.

To use this feature, you must assign four ports into Hunt Group 7. This requires PMVS 
Release 5.0 and an upgrade card, which allows the increase from two to four ports.

The person initiating this feature can add additional parties to the conference call until the 
conference limit is exceeded. A user active on a conference call may turn on this feature 
during the conference.

You can place the Record-a-Call on hold, just as if you were placing a conference call on hold. 
Outside parties do not hear Music-On-Hold, since PMVS is still connected to the call. If 
PMVS detects 15 seconds of silence, it drops off the call.

A call that is being recorded cannot be transferred. Pressing the transfer button is ignored.

A call that is being recorded cannot receive a Voice Interrupt On Busy call.

If you press the Recall button while recording an intercom call, the entire conversation is 
dropped.

You cannot join a call that is being recorded.

You cannot use Record-a-Call with Call Screening (F25). 
						

							Programming & Using Telephone Features
Redialing Features
8-51
Programming
To program a Record-a-Call button:
1. Press 
f00.
2. Press a programmable button with LEDs.
3. Press
 f24.
4. Program another extension, or exit programming mode.
Using Record-a-Call
To activate the feature, press the programmed feature button when active on an intercom or CO 
call. The green LED at the feature button is turned on steady to indicate that feature activation has 
been initiated. When PMVS connects, the LEDs become an alternating red and green flash.
Any one of the following deactivates Record-a-Call:

You press the Record-a-Call button again.

You hang up the call.

PMVS drops the call because the recording time limit was exceeded.

Call recording terminates because silence was detected on the line for 15 seconds.
Redialing Features
Use the following features to redial telephone numbers:

Last Number Redial 

Save Number Redial 
Last Number Redial (F05)
Use this feature to redial the last outside number dialed (maximum 28 digits). Last Number 
Redial is useful for immediately redialing a busy number.
Considerations

Last Number Redial redials all digits dialed on the last outside call except account codes.

You can program a Last Number Redial button on a system telephone to redial a number with 
one touch.

You can use Save Number Redial (F04) to temporarily save the last number dialed. The 
difference between Last Number Redial and Save Number Redial is that Save Number 
Redial allows you to make other outside calls before redialing the saved number. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Redialing Features
8-52

System Speed Dial numbers cannot be redialed with this feature.

A Last Number Redial number can begin with a star code; the system automatically inserts a 
delay based on the Star Code Dial Delay setting.

A number dialed automatically by using the Caller ID Call Logging and Dialing feature can 
be redialed with Last Number Redial.

Last Number Redial interrupts Call Screening (F25).
Programming
To program a Last Number Redial button:
1. Press 
f00.
2. Press a programmable button.
3. Press 
f05.
4. Program another button for this extension, or exit programming mode.
Using Last Number Redial on a System Telephone
To use Last Number Redial:
1. Lift the handset.
2. Press the programmed button or 
f05.
Digits are displayed on system display telephones as they are dialed. 
Using Last Number Redial on a Single-Line Telephone
To use Last Number Redial:
1. Lift the handset. 
You hear intercom dial tone.
2. Press 
#05.
Save Number Redial (F04) 
Use this feature to save into temporary memory the last outside number (up to 28 digits) dialed 
from an extension with a system telephone. Use this feature to save a number before you hang up 
on a busy or unanswered call. Once saved, the number can be redialed at any time. The number 
stays in memory until a different one is saved.
Save Number Redial is available only on system telephones. 
						

							Programming & Using Telephone Features
Redialing Features
8-53
Considerations

Save Number Redial redials all digits dialed on the outside call for which the feature was 
used, except account codes.

You can program a Save Number Redial button on a system telephone to access the feature 
with one touch. Press the button to save the number, and press the button later to redial the 
number.

You can program Save Number Redial on more than one button to save more than one 
number.

Unlike Last Number Redial (F05), Save Number Redial lets you make other calls before 
redialing the saved number.

System Speed Dial numbers cannot be saved by using this feature.

A Save Number Redial number can begin with a star code; the system automatically inserts a 
delay based on the Star Code Dial Delay setting.

When you automatically dial the number displayed in the Caller ID Call Logging and Dialing 
feature, you can save the number by using Save Number Redial.

If Save Number Redial is programmed on a button, it interrupts Call Screening (F25).
Programming
To program a Save Number Redial button:
1. Press 
f00.
2. Press a programmable button.
3. Press 
f04.
4. Program another button for this extension, or exit programming mode.
Using Save Number Redial
To save a number, from a system telephone, press the programmed button or f04 after 
dialing the number, but before hanging up.
To redial a stored number, press the programmed button again or press 
f04 again. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Send All Calls
8-54
Send All Calls 
You can use Call Coverage or VMS Cover with Do Not Disturb buttons to send intercom and 
transferred calls and outside calls on owned lines immediately to your voice mailbox:

If Call Coverage is on and a call that is eligible for coverage begins to ring, you can turn on Do 
Not Disturb to send that call and any subsequent calls immediately to the covering extension. 
This allows callers to receive coverage without waiting for the number of rings specified with 
Call Coverage Rings.

If VMS Cover is on and a call that is eligible for coverage begins to ring, you can turn on Do 
Not Disturb to immediately send that call and subsequent calls to your voice mailbox. This 
allows callers to leave a message without waiting for the number of rings specified with VMS 
Cover Rings.

If Call Coverage and VMS Cover are both on, you can turn on Do Not Disturb to send that 
coverage call and all subsequent calls immediately to the covering extension. If there is no 
answer at the covering extension, the calls go to your voice mailbox after the number of rings 
specified with VMS Cover Rings.
Using Send All Calls
To send a covered call immediately to the covering extension:

If Call Coverage is not turned on, while the call is ringing, press the Call Coverage button.
The ringing call is sent immediately to the covering extension; subsequent calls go to the 
covering extension after the specified number of Call Coverage Rings. 

If Call Coverage is turned on, press the Do Not Disturb button.
All covered calls are sent immediately to the covering extension until you turn off Do Not 
Disturb. 
To send a call immediately to the voice messaging system:

If VMS Cover is not turned on, while the call is ringing, press the VMS Cover button. 
The ringing call is sent immediately to your voice mailbox; subsequent calls go to your voice 
mailbox after the specified number of VMS Cover Rings. 

If VMS Cover is already turned on, press the Do Not Disturb button. 
All covered calls are sent immediately to the voice messaging system until you turn off Do Not 
Disturb.
To send covered calls immediately to coverage when Call Coverage and VMS Cover are both on, 
press Do Not Disturb. All calls go to the covering extension. If there is no answer, the calls go to 
your voice mailbox.