Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Programming System Options
Pool Programming
4-45
Programming
Follow these steps to change the mode of operation of the system to Hybrid mode:
1. Press 
f00ss#198.
2. Enter the system password which is 863285.
3. Enter the number for the mode of operation:

1 for Key (the factory setting) ✔ 

2 for Hybrid
The system resets.
Pool Access Restriction (#315)
Use this feature to restrict a pooled extension from receiving and/or making outside calls on all 
lines belonging to a specific pool. For example, you may want customer service representatives to 
make calls using the WATS lines that belong to auxiliary pool 881, but not receive incoming calls 
on the lines in that pool; in this case, you assign pool 881 to the customer service representative’s 
telephones and restrict the pool to Out Only.
This procedure is the most extreme way to restrict dialing. For example, an extension set to In Only 
or No Access for a particular pool cannot select that pool to dial out–even for numbers on the 
Emergency Phone Number List (#406).
Considerations

For extension 10 and any extensions for which Line Access Mode (#313) is set to Key, this 
feature is automatically set to No Access.

When a user has access to a pool for outgoing calls, you can customize dialing restrictions for 
the user’s extension by using Outgoing Call Restriction (#401) and Disallowed Phone 
Number Lists (#404).

To restrict a pooled extension from receiving and/or making calls on individual lines, you must 
use Line Access Restriction (#302). 

Caller ID information does not appear for ringing calls on lines belonging to a pool 
programmed for Out Only or for No Access.
Programming
To restrict an extension from making or receiving calls on all the lines in a specific pool:
1. Press 
f00ss#315.
2. Enter the number of the extension to be programmed. A display similar to the following 
appears:
Pool Access Rstr 23
Pool:
  
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Pool Programming
4-463. Enter the pool number (880, 881, 882, or 883) to be restricted at this extension. The current 
restriction is displayed.
4. Press 
D until the appropriate value appears:

1 = No Restriction (calls permitted on all lines in that pool; the factory setting) ✔ 

2 = Out Only (can only make outside calls, not receive them, on lines in that pool)

3 = In Only (can only receive calls, not make them, on lines in that pool)

4 = No Access (cannot receive or make calls, but can receive transferred calls on lines in 
that pool)
5. Do one of the following:

To restrict another pool at this extension, press n or p until the pool number 
shows on the display. Then repeat Step 4.

To restrict another extension, press N or P and begin at Step 2.
6. Select another procedure, or exit programming mode.
Pool Extension Assignment (#314)
Use this feature to identify the pools that are assigned to buttons at a pooled extension. The 
system uses two buttons to represent the main pool (880) and one for each auxiliary pool (881, 
882, 883). You can assign up to five pool buttons per extension.
Considerations

You cannot assign pool buttons to extension 10 or to any key extension.

The main pool buttons are always assigned to the two leftmost buttons on the bottom row of a 
system telephone. You cannot use Select Button (Setting 3) for the main pool (880).

If you select Not Assigned (Setting 2) for the main pool (880) during Pool Extension 
Assignment programming, the main pool is removed from the two leftmost buttons on the 
bottom row of the system telephone at that extension. The buttons are then available for 
programming lines, auxiliary pools, or system features. If the main pool is ever reassigned to 
that extension, previous programming is erased.

Auxiliary pool buttons are located next to the main pool buttons unless you select Setting 3 to 
choose a button location when programming. 

You can assign up to four pools to a single-line telephone, but a single-line telephone can 
make only one call at a time. To make a call, the user lifts the handset and dials 
9; the system 
selects the first available pool based on the Automatic Line Selection programmed for that 
extension. Alternately, the user can dial a pool access code to make a call by using a specific 
pool.

You should use Pool Line Assignment (#207) prior to this procedure to assign lines to or 
remove lines from pools.

You can use Line Assignment (#301) to assign individual outside lines to buttons on a pooled 
extension. 
						

							Programming System Options
Pool Programming
4-47

Users must have access to an outside line or pool in order to dial numbers on the Emergency 
Phone Number List (#406).

You can use Line Ringing to identify when each pool and individual line assigned to an 
extension should start ringing (the factory setting for pools is No Ring and for lines is 
Immediate Ring).

If you want to prevent a user at an extension from accessing all the lines in a pool, you must 
restrict the extension using Pool Access Restriction (#315).

Remove pools from Hotline (#603) and Doorphone (#604/#605) extensions to prevent calls 
from being made or received on them.

You can use Line Access Mode (#313) to change an extension from a pooled extension to a 
key extension.

When you use Unique Line Ringing (#209), incoming calls that ring at a pool button ring with 
the pattern assigned to that line. You can assign individual ring patterns to lines within a pool.
Programming
To assign pools to a pooled extension:
1. Press 
f00ss#314. 
2. Enter the system extension number to be programmed. 
There is a steady red light next to each button that has a line assigned and a flashing red light 
next to each button that has a pool assigned. To remove all existing pool assignments, press 
r before selecting a pool. 
3. Enter the desired pool access code (880, 881, 882, or 883). For example, to select pool 881, 
press 
881. 
4. Do one of the following:

If you want to assign the pool to the first available button with lights, press D until a 
display similar to the following appears:
Pool Ext Assign 15 P881
1
 Assigned 

If you want to remove a pool assignment, press D until a display similar to the 
following appears:
Pool Ext Assign 15 P881
2
 Not Assigned 

For auxiliary pools only, if you want to assign the pool to a specific button, press 3. A 
display similar to the following appears:
Pool Ext Assign 15 P881
3
 Select a Button 
Then press a button with lights to assign the auxiliary pool to that button. If you use option 
3 after an auxiliary pool has been assigned, the auxiliary pool moves from the old button to 
the new button you select. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Pool Programming
4-485. Do one of the following:

To assign another pool for this extension, press n or p until the pool access 
code appears on the display. Then repeat Step 4.

To program another extension, press N + P and begin at Step 2.
6. Select another procedure, or exit programming mode.
Pool Line Assignment (#207)
Use this feature to assign lines to or remove lines from the main and auxiliary pools supported for 
Hybrid mode. You can change line assignments in the main pool (880) or in any of three auxiliary 
pools (881, 882, or 883).
Considerations

You can assign some or all outside lines to a specific pool, but you cannot assign a specific 
outside line to more than one pool.

Because users cannot control which line they get when they access a pool, you should group 
lines with similar purposes (WATS lines, FX lines, lines designated for a particular set of users) 
together in a unique pool.

If you have individual lines assigned to a pooled extension and you use this feature to change 
pool line assignment, do not press 
D or d to specify a pool assignment. If you do, 
the system removes that line from all extensions that have the line assigned.

You can use Pool Extension Assignment (#314) to assign pools created with this feature to 
specific extensions.

If you want to prevent a user at an extension from accessing all lines in a specific pool, you 
must restrict the extension by using Pool Access Restriction (#315).
Programming
To change the assignment of lines to pools:
1. Press 
f00ss#207. 
2. Enter the first line to be programmed. A display similar to the following appears:
Lines to Pools L08
2
 Pool 880 
3. Enter the desired value (1—5):

1 = No Pool

2 = Main Pool 880 all lines assigned (the factory setting) ✔ 

3 = Pool 881

4 = Pool 882

5 = Pool 883 
						

							Programming System Options
Recall Timer Duration (#107)
4-49 4. To program another line, press 
n or p until the line number appears on the 
display. Then repeat Step 3.
5. Select another procedure, or exit programming mode.
Recall Timer Duration (#107) 
Use this feature to change the length of the timed signal, or switchhook flash, generated by the 
system Recall feature (as well as by the Recall option used in Auto Dial and Speed Dial 
numbers). Recall sends this timed signal over the telephone line to the local telephone company or 
PBX to which the system is connected. Typically, you use the Recall feature to access a PBX, 
central office, or Centrex feature, such as Call Waiting. Your local telephone company can tell you 
the correct setting–for most Centrex systems, the correct setting is 800 msec. (or 32).
Considerations

You should change the factory setting only under two conditions:
– If using the system Recall feature has no effect, lengthen the time. 
– If the system is connected to a PBX or Centrex system and Recall drops calls, shorten the 
time.
Programming
To change the duration of the Recall Timer signal:
1. Press 
f00ss#107 at extension 10 or 11. A display 
similar to the following appears:
Recall Timer Duration
18
 450-msec 
2. Enter a different Recall Timer setting by pressing 
D or d. For example, to 
increase the Recall Timer setting to 750 msec., press 
d until a display similar to the 
following appears:
Recall Timer Duration
30
 750-msec 
You also can enter the setting number directly. For example, to set the Recall Timer to 750 
msec., press 
30.
Recall Timer settings run from 01 to 80 (25 to 2000 msec. in 25 msec. increments); 18 (450 
msec.) is the factory setting.
3. Select another procedure, or exit programming mode. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Remote Administration Password (#730) –Release 3.0 or Later
4-504. If you are using Recall to access PBX or Centrex features, test the new Recall Timer setting:

If a call is disconnected, shorten the time.

If the Recall signal has no effect, lengthen the time.
Remote Administration Password (#730)
–Release 3.0 or Later
Use this feature to create a password for remote or local PC administration of the system (except 
for the Hong Kong Release 3.0 version). To perform remote administration, the remote party must 
have the password created by the System Administrator.
This feature prevents unauthorized use of the remote administration capability. 
Considerations

This feature can be used only from a system telephone. 

The password can be changed only locally at Extension 10 or 11. It cannot be changed at the 
PC.

You must enter a password before you can use remote administration.

Only one administration tool can be active at a time. If remote administration is active, local 
administration is blocked. If local administration is active, and you star t a remote session, the 
local session drops.
Programming
To program a password:
1. At extension 10 or 11, press 
f00ss#730. The Remote 
Password prompt appears.
REMOTE PASSWORD 
DATA - - - - - - - - - - - - 
Dashes appear if there is no current password. If there is a password, it appears in place of the 
dashes.
2. Enter or change the password by entering the two-digit character codes found in Table 5-1 on 
page 5-4. The password can contain up to eight alphanumeric characters.
3. To save the password, press 
e. The bottom line of the display shows the password as it 
has been entered.
4. To remove an existing password, repeat steps 1 and 2, and press 
r.
5. Select another procedure, or exit programming mode. 
						

							Programming System Options
Ring on Transfer (#119)
4-51
Ring on Transfer (#119) 
Use this feature to specify what callers hear while they are being transferred. If Ring on Transfer 
is set to Active, callers hear ringing as they are being transferred; if it is set to Not Active, callers 
hear silence unless Music-On-Hold is activated and an audio source is connected to the system. 
If this is the case, callers hear music while the call is being transferred to the destination extension. 
Once there, callers hear ringing until the call is answered or is sent to the voice messaging system.
Considerations

If you have an audio source connected to the system, set Music-On-Hold (#602) to Active and 
Ring on Transfer to Not Active so callers hear music as they are being transferred to the 
destination extension.

This feature has no effect on Direct Extension Dial or Call Park.
Programming
To change Ring on Transfer:
1. Press 
f00ss#119 at extension 10 or 11. 
2. Press 
D until the appropriate value appears:

1 = Active (the factory setting) ✔ 

2 = Not Active
3. Select another procedure, or exit programming mode.
Rotary Dialing Timeout (#108) 
Use this feature to change the length of the Rotary Dialing Timeout. You may need to change the 
length of the timeout if you have any rotary lines and you are having trouble calling out on tip/ring 
touch-tone telephones. For example, if users dial slowly and calls are not completed or are 
connected to wrong numbers, lengthen the timeout.
Considerations

Do not change this setting unless the system is experiencing problems.

Use this feature only if the Dial Mode (#201) for at least one outside line in the system is set to 
rotary. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Star Code Dial Delay (#410)
4-52
Programming
To change the length of the Rotary Dialing Timeout:
1. Press 
f00ss#108 at extension 10 or 11. 
2. Press 
D until the appropriate value appears:

1 = 4 seconds

2 = 8 seconds (the factory setting) ✔ 

3 = 12 seconds
3. Select another procedure, or exit programming mode.
Star Code Dial Delay (#410) 
Central offices of some telephone companies support the use of star codes before the dialed 
telephone number to obtain special services. For example, in some areas you can dial 
*67 to 
prevent Caller ID information from being sent to the called par ty. (Rotary telephones use 11 in 
place of the 
*.) Star Code Dial Delay is designed to help prevent misdialing when star codes are 
used. For information about the star codes that your central office supports, contact your local 
telephone company. 
If Star Code Dial Delay is Not Active, the system uses the normal processing of restricted 
numbers: it checks, digit by digit, to see whether the number is restricted. If the first digit dialed is a 
* and is not restricted, the call goes through without fur ther checking, since it can no longer 
match any number on the list. 
If Star Code Dial Delay is Active, the system permits the following star codes:

2-digit codes, where the first digit is 0, 1, or 4—9 and the second digit is 0—9 (for example *6 
7
, *70)

3-digit codes, where the first digit is 2 or 3, the second digit is 0—9, and the third digit is 0—9 (for 
example 
*210)
When Star Code Dial Delay is Active, the system checks the first two digits dialed. If the first digit 
is a 
* or the first two digits are 11, the system checks whether the following two or three digits are 
a star code. If the digits are a recognized star code, the system resets dialing restrictions after 
accepting the star code digits. The digits that follow the star code are compared again to the 
restrictions.
More than one star code can be dialed at the beginning of a dialing sequence; the system resets to 
check dialing restrictions as often as necessary. For example, 
*67*705552539 
can be dialed to block Caller ID information and to turn off Call Waiting; the system still checks to 
see whether the 555-2539 number is restricted. 
After a star code is dialed, some central offices respond by providing a second dial tone as a 
prompt for the caller to enter more digits. Usually the second dial tone is provided immediately, but  
						

							Programming System Options
Star Code Dial Delay (#410)
4-53 if the tone is delayed, the caller should wait for the dial tone before continuing to dial. The system 
may not recognize the numbers dialed before the second dial tone, which may cause the call to be 
misrouted. 
Use the Star Code Dial Delay setting to force a delay in Auto Dialed calls after the star code so 
that the system waits to dial the rest of the digits until the second dial tone begins. You can 
program an automatic pause of 0 to 5 seconds after each star code that is autodialed, whether 
from a touch-tone or a rotary telephone. 
Considerations

The Star Code Dial Delay is not inserted in manually dialed numbers.

If your central office provides the second dial tone immediately, you do not need the delay 
provided by Star Code Dial Delay. In this case, choose the 0 setting to enable restriction 
checking but avoid the delay. 

You can include star codes in Allowed Phone Number Lists and Disallowed Phone 
Number Lists.

Star Code Dial Delay settings apply to Auto Dialing, Last Number Redial, Personal Speed 
Dial numbers, Save Number Redial, and System Speed Dial numbers.

If Dial Mode (#201) is set to Rotary, star codes are entered by dialing 11 instead of *. If you 
have users at extensions with Outgoing Call Restriction (#401) set to Local Only who are 
calling out on lines with the Dial Mode (#201) set to Rotary, you should add “11” to an 
Allowed Phone Numbers List (#407) and assign the list to these extensions. Otherwise, 
when the users at the restricted extensions dial 1 to begin a star code, the system interprets 
this as an attempt to place a long-distance call, the call is blocked, and the user hears the 
reorder tone.

System Speed Dial numbers can begin with a star code; the system automatically inserts a 
delay based on the Star Code Dial Delay setting. To program, enter a Pause followed by the 
star code and the telephone number. For example, press 
h*675551001.

A Marked System Speed Dial number can also begin with a star code. To enter it, press * 
followed by the star code and the telephone number. For example, press 
**675551001.
Programming
To change the Star Code Dial Delay setting: 
1. Press 
f00ss#410 at extension 10 or 11.
The current setting is displayed.
2. Press the number on the dialpad for the setting you want, or press 
D or d until 
the correct setting appears:

0 = 0 Second Delay (the factory setting) ✔ 

1 = 1 Second Delay

2 = 2 Seconds Delay 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Password (#403)
4-54

3 = 3 Seconds Delay

4 = 4 Seconds Delay

5 = 5 Seconds Delay

6 = Not Active
3. To return to the default setting, press 
r.
4. Select another procedure, or exit programming mode.
System Password (#403) 
Use this feature to define a four-digit password that users can enter from PARTNER and MLS 
telephones to override dialing restrictions (if the extension has access to an outside line).
Considerations

This feature is available only on PARTNER and MLS telephones.

The password overrides all dialing restrictions except Line Access Restriction (#302) and 
Pool Access Restriction (#315).

Once a password is programmed, you must enter it to turn Night Service on and off. 
Additionally, if Night Service is on, users in the Night Service Group must enter the 
password to make any outgoing calls (except calls to numbers on the Emergency Phone 
Number List (#406) and Marked System Speed Dial numbers). Dialing restrictions for 
extensions not in the Night Service Group remain the same as during normal daytime 
operation.
Programming
To program a System Password:
1. Press 
f00ss#403 at extension 10 or 11. A display 
similar to the following appears:
Set System Password
Data
 - - - - - - - - - - - - 
2. Enter a four-digit password, or press 
r to delete the existing password.
3. Select another procedure, or exit programming mode.