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Avaya Partner Advanced Communications System Installation, Programming And Use Manual
Avaya Partner Advanced Communications System Installation, Programming And Use Manual
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Overview D-1 D Programming Mixed Telephone Types Overview This appendix provides information about programming from a PARTNER-34D telephone to MLS telephones and from an MLS-34D telephone to PARTNER telephones. In these situations, be aware that the button that you press at extension 10 or 11 (the programming extension) is likely to be in a different location than the button on the telephone to which the programming applies (the target telephone). If you are programming from a PARTNER-18D or MLS-18D telephone, the button locations are the same. You can use the illustrations in this appendix to facilitate programming from one telephone type to the other. Figure D-1 shows the buttons on the PARTNER-34D Programming Overlay and the relative location of those buttons on each MLS telephone. Figure D-2 shows the buttons on the MLS-34D Programming Overlay and the relative location of those buttons on each PARTNER telephone. (The letters on the PARTNER-34D Overlay in Figure D-1 are printed on the Overlay. To help you program from an MLS-34D telephone, you may want to write the letters shown on the MLS-34D Overlay in Figure D-2 on your overlay.) If you want to program features on specific buttons at target telephones, you should: 1. Look at the figure with the overlay that matches the telephone at your programming extension. 2. Find the location of the button in the picture of the target telephone. 3. Note the letter associated with that particular button. 4. Find the letter in the picture of the Programming Overlay. 5. Press that button on the programming extension. For example, if you are using a PARTNER-34D telephone at extension 10 and you want to program Do Not Disturb on the top leftmost button of an MLS-18D telephone, refer to Figure D-1, find the top, leftmost button on the MLS-18D telephone, and press the button labeled M on the PARTNER-34D Programming Overlay.
PA R T N E R® Advanced Communications System Installation, Programming, and Use Overview D-2 Figure D-1. Programming from a PARTNER 34-D Telephone Intercom Intercom Ext. Volume Speakerphone Spkr Spkr Mic HFAI PARTNER-34D Overlay Intercom Intercom Ext. Volume Intercom Intercom Ext. MLS-6 Phone MLS-18D/12D/12 Phone MLS-34D Phone Message
Programming Mixed Telephone Types Overview D-3 Figure D-2. Programming from an MLS-34D Telephone PARTNER-6 Phone PARTNER-18D/18 Phone Intercom IntercomExt.Message Intercom Intercom Message Ext. PARTNER-34D Phone Intercom IntercomExt.Message MLS-34D Overlay
PA R T N E R® Advanced Communications System Installation, Programming, and Use Overview D-4
E-1 E Flow Charts System Programming Flow Chart–How to Use To use the following sets of Flow Charts, follow these instructions first: Place the Programming Overlay on the dial pad of the system display phone at extension 10 or 11. To Start System Programming: – Press f00 – Press s s To End System Programming: – Press f00 To Use a Specific Procedure: – Dial # and a three-digit procedure code. (Example: #101 for System Date) To Cycle through System Programming Procedures: – Press N or P To Cycle Through Available Settings: – Press D or d To Return to Factory Setting: – Press r 2.0 3.0= Factory setting = Button with lights required = Button with lights recommended = PARTNER ACS Revision 2.0 or later = PARTNER ACS Revision 3.0 or later ✔ Icon Description Procedures #399, #609, and #728–shown in dashed boxes–are skipped when cycling Procedures # 207, #313, #314, and #315–shown in square dotted boxes–are for pools
Flow Charts E-2 System Flow Chart–System Outgoing Call Restriction Button Dial #114 Dial 1=Assigned 2=Not Assigned ✔ 3=Select Button then press a programmable button System Date Dial #101 Dial the date (MMDDYY) Number of Lines Dial #104 Dial two digits (01-31) (R 4.0), or Dial two digits (01-19) (Prior to R 4.0), for # of outside lines assigned to every extension. 3 per ACS processor & 308EC module. 2 per 206 or 200 module ✔. 4 per 400 module ✔ WARNING Do not use Number of Lines (#104) after initial setup. In Key mode, the Number of lines procedure will change Line Assignment (#301), Line Access Restriction (#302), Automatic Line Selection and Line Ringing to factory settings To change line assignments without affecting other settings, use Line Assignment (#301) In Hybrid mode, the Number of Lines procedure will change Pool Line Assignment (#207), Pool Extension Assignment (#314), and Pool Access Restriction (#315). Additionally, it changes Line Assignment (#301), Line Access Restriction (#302), Automatic Line Selection and Line Ringing. To change pool assignments without affecting other settings, use Pool Line Assignment (#207) and Pool Extension Assignment (#314) System Time Dial #103 Dial the time (HHMM-24 hr. military time) System Day Dial #102 Dial 1=Sun ✔ 2=Mon 3-Tue, 4=Wed, 5=Thur, 6=Fri, 7=Sat 2.0 or earlier Transfer Return Rings Dial #105 Dial 1 digit (0-9) for # of rings before call returns. 0-9 rings 4 rings ✔ Recall Timer Durations Dial #107 Dial two digits (01-80) to set length of a switchook flash ✔=18 (450 msec) Rotary Dialing Timeout Dial #108 Dial 1=4 secs 2=8 secs ✔ 3=12 secs Outside Conference Denial Dial #109 Dial 1=Allowed ✔ 2=Disallowed Automatic System Answer Delay Dial #110 Dial a ring delay number (0-9) 2 rings ✔ Automatic System Answer Button Dial #111 Dial 1=Assigned 2=Not Assigned ✔ 3=Select Button then press a programmable button 2.0 2.0 Mode of Operation Press f00s s#198 Enter the system password Dial 1=Key (factory setting) ✔ 2=Hybrid VMS Cover Rings Dial #117 Dial 1-9 3 ✔ Wake Up Service Button Dial #115 Dial 1=Assigned 2=Not Assigned ✔ 3=Select Button then press a programmable button Call Coverage Rings Dial #116 Dial 1-9 2 ✔ 2.0 only Direct Extension Dial Delay Dial #112 Dial a ring delay number (0-9), 2 rings ✔ 0 rings=answered immediately Ring On Transfer Dial #119 Dial 1= Active ✔ 2=Not Active Automatic System Answer Mode Dial #121 Dial 1=Hold ✔ 2=Disconnect 3=Ring Caller ID Type Dial #122 Dial 1=USA ✔ 2=Singapore Backup Programming Automatic Dial #123 Dial 1=Active 2=Not Active ✔ 3=Backup Alarm Cleared Backup Programming–Manual Dial #124 Press e to begin the backup Automatic Daylight/ Standard Times Dial #126 Dial 1=Active ✔ 2=Not Active Restore Programming Dial #125 Dial 1= MAN.mmddyy ✔ 2=AUTO.mmddyy Press e to begin the restore System Reset–Programming Saved IMPORTANT: Using this procedure disconnects any active calls but retains system settings. Use it only if the system fails to function correctly after a power failure or down period. Dial #728 Direct Extension Dial Button Dial #113 Dial 1=Assigned, 2=Not Assigned ✔ 3=Select Button then press a programmable button 2.0 2.0 3.0
Flow Charts E-3 System Flow Chart–System Speed Dial numbers System Flow Chart–Lines To program a number: Press f00 to enter programming mode Press f Dial a three-digit code (600-699) Dial the telephone number–up to 28 digits including special characters. To “mark” it (to override restrictions), dial * before the telephone # To program another number, or to change a number, repeat: Press NP, enter a new extension # and repeat above steps Press f00 to exit programming mode To remove a number: Press f00 to enter programming mode Press f Dial the System Speed Dial number’s code (600-699) Press ! To remove another number, repeat: Press f00 to exit programming mode Direct Extension Dial Lines Dial #205 Dial a system line # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another line Group Call Distribution Dial #206 Dial a group number (1-6, 7 for VMS) Dial a system line # Dial 1=Assigned 2=Not Assigned ✔ 3= VMS Line Cover (only for Hunt Group 7) Press n to program another line Line Coverage Extension Dial #208 Dial a system line # then, a system extension # No line owned by an extension ✔ Press n to program another line Press r to unassign ownership Unique Line Ringing Dial #209 Dial a system line # Dial 1 ✔ 2-8 2.0 2.0 Dial Mode Dial #201 Dial a system line number Dial 1=Touch-Tone ✔ 2=Rotary Press n to program another line Hold Disconnect Time Dial #203 Dial a system line # Dial 00=No Detection, 01=50 msec, 02=100 msec, 03=150 msec 04=200 msec, 05=250 msec, 06=300 msec 07=350 msec, 08=400 msec, 09=450 msec ✔ 10=500 msec, 11=550 msec, 12=600 msec Press n to program another line Automatic System Answer Lines Dial 204 Dial a system line # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another line 2.0Pool Line Assignment Dial #207 Dial a system line # Dial 1=No Pool 2=Main Pool 880 ✔ 3=Pool 881 4=Pool 882 5=Pool 883 Press n to program another line 3.0
PA R T N E R® Advanced Communications System Installation, Programming, and Use E-4 System Flow Chart–Extensions Line Assignment Dial #301 Dial a system extension # To remove all existing line assignments, press r before selecting a line. Dial a line number Dial 1=Assigned ✔ 2=Not Assigned 3=Select Button then press a programable button (to assign the line to that button). If you use option 3 after a line has been assigned, the line moves from the old button to the new button you select. Press n to program another line for this extension To program another extension: Press N P, enter a new extension # and repeat above steps Line Access Restriction Dial #302 Dial a system extension # Dial a system line # Dial 1=No Restriction ✔, 2=Outgoing Only, 3=Incoming Only, 4=No Access (line appears on button, but you can use line only to pick up a transferred or held call) To program another extension: Press N P, enter a new extension number and repeat above steps Display Language Dial #303 Dial a system extension # Dial 1=English ✔ 2=Spanish 3=French Press n to program another extension Automatic Extension Privacy Dial #304 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension Abbreviated Ringing Dial #305 Dial a system extension # Dial 1=Active (1 ring) ✔ 2=Not Active (repeated ringing) Press n to program another extension Transfer Return Extension Dial #306 Dial a system extension # Dial # of extension (10-57) to which call should return if not answered, Extension transferring call ✔ Press n to program another extension Intercom Dial Tone Dial #309 Dial a system extension # Dial 1=Regular ✔ 2=Machine Press n to program another extension Automatic VMS Cover Dial #310 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension External Hotline Dial #311 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension Forced Account Code Entry Dial #307 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension Vo i c e Interrupt On Busy Dial #312 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension Distinctive Ringing Dial #308 Dial a system extension # Dial 1=Active 2=Not Active ✔ Press n to program another extension
Flow Charts E-5 System Flow Chart–Extensions (Continued) Call Waiting Dial #316 Dial a system extension # Dial 1=Assigned 2=Not Assigned ✔ Press n to program another extension Caller ID Log Answered Calls Dial #317 Dial a system extension # Dial 1=Active 2=Not Active ✔ Press n to program another extension Caller ID Log Line Association Dial #318 Dial a system extension # Dial a system line # Press n to program another extension To associate another extension: Press N P, enter a new extension # and repeat above steps Caller ID Log All Calls Dial #319 Dial a system extension # Call Coverage Rings Dial #320 Dial one digit (1-9) for the # of rings before the call is sent to the covering extension 2 rings ✔ For Centralized Telephone Programming, see following pages VMS Cover Rings Dial #321 Dial one digit (1-9) for the # of rings before the call is sent to the voice messaging 3 rings ✔ Copy Settings Dial #399 Dial a source extension # Dial target extension #s 2.0 2.0 2.0 2.0 2.0 3.0 3.0 Line Access Mode Dial #313 Dial a system extension # Dial 1=Pooled ✔ all extensions except 10 2=Key ✔ extension 10 only Press n to program another extension Pool Access Restriction Dial #315 Dial a system extension # Dial a pool number (880, 881, 882, or 883) Dial 1=No Restriction ✔ 2=Outgoing Only 3=Incoming Only 4=No Access Press n to program another pool. To program another extension: Press N P to enter a new extension # & repeat above steps Pool Extension Assignment Dial #314 Dial a system extension # to remove existing pool assignments, press r before selecting a line Dial a pool access code (880, 881, 882, or 883) Dial 1=Assigned ✔ 880, 2=Not Assigned ✔ 881,882,883, 3=Select Button then press a programmable button (auxiliary pools only) Press N P to enter a new extension # & repeat above steps 2.0
PA R T N E R® Advanced Communications System Installation, Programming, and Use E-6 System Flow Chart–Dialing Restrictions and Permissions Outgoing Call Restriction Dial #401 Dial a system extension # Dial 1=No Restriction ✔ 2=Inside Only (intercom) 3=Local Only (intercom and local) Press n to program another extension Toll Call Prefix Dial #402 Dial 1=0/1 plus Area Code and # ✔ 2=Area Code and # only System Password Dial #403 Dial four digits to set the password Disallowed List Assignments Dial #405 Dial a system extension # Dial a list # (1-8) Dial 1=Assigned 2=Not Assigned ✔ Press n to program another list To program another extension: Press NP to enter a new extension # & repeat above steps Emergency Phone Number Lists Dial #406 Dial a list # (01-10) To add entry: Dial the telephone # (up to 12 digits) Press e Press r to remove a list entry Press n to program another list entry Allowed List Assignments Dial #408 Dial a system extension # Dial a list # (1-8) Dial 1=Assigned 2=Not Assigned ✔ Press n to program another list To program another extension: Press NP to enter a new extension # & repeat above steps Allowed Phone Number Lists Dial #407 Dial a list # (1-8) Dial a list entry (01-10) To add entry: Dial the telephone # (up to 12 digits) Press e Press r to remove a list entry Press n to program another list entry To program another list: Press NP to enter a new list # & repeat above steps Disallowed Phone Number Lists Dial #404 Dial a list # (1-8) Dial a list entry (01-10) To add entry: Dial the telephone # (up to 12 digits) Press e Press r to remove a list entry Press n to program another list entry To program another list: Press NP to enter a new list # & repeat above steps Star Code Dial Delay Dial #410 Dial 0=0 Seconds Delay ✔ 1=1 Second Delay 2=2 Seconds Delay 3=3 Seconds Delay 4=4 Seconds Delay 5=5 Seconds Delay 6=Not Active Forced Account Code List Dial #409 Dial a list # (01-99) To add entry: Dial the account code (up to 6 digits) Press e Press r to remove a list entry Press n to program another list