Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Overview
System Components
1-11
System Modules
A system must contain a processor module. A 2-slot or 5-slot system also contains line/extension 
modules.
Processor Module
The PARTNER ACS processor module provides the software intelligence that controls the 
system’s features. It has jacks for three outside lines, eight enhanced tip/ring extensions, a Music-
On-Hold audio source, a loudspeaker paging system, a grounding screw, a jack that supports an 
adjunct for two Contact Closures, and a jack for a call reporting (SMDR) device, such as a printer. 
The processor module also has two PC Card slots, a two-color red and green light-emitting diode 
(LED), and two AAA user-replaceable batteries. The module provides support for integrated Caller 
ID information on system display telephones. The system requires one processor module. 
Line/Extension Modules
Ta b l e 1 - 5 shows the line/extension modules used in the PARTNER ACS.
Table 1-5.  Line/Extension Modules
NameLine JacksExtension JacksAdditional Information
012E012Supported in Release 5.0 or later systems. 
Provides up to 12 extension jacks. You can 
connect telephones and other devices 
(such as fax machines and modems) to the 
extension jacks.
Green power indicator
20020No longer available for ordering
206E26You can connect telephones and other 
devices (such as fax machines and 
modems) to the extension jacks.
Green power indicator
No longer available for ordering
206EC26You can connect telephones and other 
devices (such as fax machines and 
modems) to the extension jacks.
Supports Caller ID
1
No longer available for ordering 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Components
1-12Hereafter, references to 206 modules include 206E, 206EC, and all 206 modules used with 
previous releases of the PARTNER product line. Similarly, references to 400 modules include 
400E, 400EC, and all 400 modules used with previous releases of the PARTNER product line. Any 
200 modules can be used.
System Batteries
The system uses two user-replaceable AAA-size standard alkaline batteries in the processor 
module to ensure that system programming and telephone programming settings are not lost in 
case of a power failure.
362EC 
(Endeavor 
module)38Supported in Release 5.0 or later systems. 
Provides 6 ETR and 2 T/R extension 
jacks.You can connect PARTNER 
Endeavor telephones and other devices 
(such as fax machines and modems) to the 
extension jacks.
No longer available for ordering
400E40Green power indicator
No longer available for ordering
400EC40Green power indicator
Supports Caller ID
1 
308EC 
Expansion 
Module38Supported in Release 2.0 or later systems. 
You can connect telephones and other 
devices (such as fax machines and 
modems) to the extension jacks.
Green power indicator
Supports Caller ID
1 
1600 DSL 
Module10Supported in Release 4.0 or later systems. 
Although the 1600 DSL module has only 
one line jack, it supports up to 16 lines.
Green power indicator
Two touch-tone receivers
Supports Caller ID
1
1 To receive Caller ID information, you must first subscribe to the service from your local telephone company (if 
available) on a per-line basis. Then connect those lines associated with Caller ID to the line jacks on the module. Any 
users with system display telephones who receive calls on Caller ID lines will get Caller ID information.
Table 1-5.  Line/Extension Modules–Continued
NameLine JacksExtension JacksAdditional Information 
						

							Overview
System Components
1-13
PC Card Slots
The processor module has two PCMCIA (Personal Computer Memory Card International 
Association) interface slots (hereafter referred to as PC Card slots). You can buy PC Cards to use 
in these slots for the following purposes: 

With Release 5.0 or later PARTNER ACS Remote Administration and Diagnostics PC 
software, the content of the PC Cards that are installed in the PARTNER ACS processor 
module as well as all modules installed in the carrier are displayed in an inventory screen.

Use a Backup and Restore PC Card to backup or restore telephone and system programming.

Use a PC Upgrade card. After powering down the system, you insert the PC Upgrade Card 
and turn the power back on. While the system upgrades, the bicolor (red/green) power LED on 
the processor flashes for about 20 seconds (40 seconds when a 1600 DSL module has been 
installed); then the power LED becomes steady green. If there is firmware on the PC Card that 
is downloaded to the module, then it will take longer for the power LED to become steady 
green. All of your system and extension programming is saved and ready to work with the new 
release.

Use a PC Card to store Automatic System Answer and Direct Extension Dial (ASA/DXD) 
messages. You can insert the card in either PC Card Slot of the processor module, Release 
2.0 or later.

For PARTNER ACS Release 1.1 or later, use a PARTNER Voice Messaging PC Card to 
provide messaging features (store personal greeting and store and retrieve callers’ messages) 
for up to four mailboxes. 

The PARTNER ACS Release 3.0 or later includes a PARTNER Remote Access PC Card, 
which allows you to program the system remotely or locally from a PC and perform backup 
and restore functions. You also can use the PARTNER Remote Access PC Card to upgrade 
previous versions of PARTNER ACS to the current release. In order to program the system 
remotely, you must have additional PARTNER Remote PC Software which is available from 
your Avaya representative or authorized dealer.
For complete information on installing PC Cards, see the instructions that came with the card.
Telephones
The telephones supported by the PARTNER ACS fall into two categories:

System telephones–telephones specifically designed to work with the PARTNER ACS

Single-line telephones–touch-tone or rotary telephones 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Components
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System Telephones
System telephones include the following:

PARTNER telephones
–PARTNER-34D
–PARTNER-18D
–PARTNER-18
–PARTNER-6

MLS telephones

MLC-6

Tr a n s Ta l k© 9000-series wireless telephones
Available in Release 5.0 or later, PARTNER ACS supports PARTNER Endeavor telephones when 
an Endeavor 362EC module is installed in the carrier. The Endeavor telephones include:

PARTNER Endeavor-34D

PARTNER Endeavor-18D

PARTNER Endeavor-18

PARTNER Endeavor-6
Only the PARTNER telephones are discussed in this guide (see Chapter 6, “Using the 
Telephones”). For information about an MLS, MLC, TransTalk 9000-series, or PARTNER Endeavor 
telephone, refer to the documentation that came with the telephone.
Intercom Autodialers
PARTNER telephones support the PARTNER-CA48 Call Assistant Intercom Autodialer at 
extensions 10 and 11. The autodialer provides Auto Dial buttons for all of the extensions in your 
system. The status lights next to each button also indicate calling activity at that extension. You 
can program the Auto Dial buttons for either intercom ringing, voice signaling, or manual 
signaling. (Each user can have only one Auto Dial button–either on the system telephone or on 
the autodialer–for another extension in the system.) The Auto Dial buttons allow you to dial, 
signal, or transfer calls to system extensions with one touch.
Single-Line Telephones
You can also use industry-standard single-line rotary or touch-tone telephones, including feature 
telephones with built-in feature buttons and lights, with the system. Certain single-line telephones 
are recommended because of their compatibility with the Message Waiting Light capability of the 
system.
For message waiting capability, you must connect single-line telephones with LED-
compatible Message Waiting Lights.  
						

							Overview
System Components
1-15
Auxiliary Equipment
You can connect many types of telecommunications devices to your system without expensive 
adapters or additional telephone lines–for example, answering machines, credit card scanners, 
and fax machines. Many industry-standard, tip/ring devices work with the system regardless of the 
manufacturer.
Auxiliary equipment also includes voice messaging systems. The following are supported by the 
PA R T N E R  A C S :

PARTNER Messaging 

PARTNER MAIL VS (PMVS)

PARTNER Voice Messaging (PVM) PC Card

The PARTNER MAIL system
For more information, see Chapter 9, “Using Auxiliary Equipment” or contact your local Authorized 
Dealer.  
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
System Components
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							Contents
2-i
2
Installation
Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-1
Evaluating the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-2
Installing the Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-4

Wall-Mounting the Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-4

Labeling Jacks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-9

Grounding the System  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-11

Inserting Batteries in the Processor Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-11

Initializing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-13

Checking the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-15
Connecting Lines and Extensions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-16
The 1600 DSL Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-18

Programming Connections for the 1600 DSL Module  . . . . . . . . . . . . . . . . . . . . .   2-19

Initial Configuration of the 1600 DSL Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-19
The 012E Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-25

Placement Within the Carrier  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-25

Physical Design  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-26
Installing the Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-27
Installing Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-27

Assembling PARTNER Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-27

Connecting and Testing Telephones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-32

Connecting a PARTNER-CA48 Intercom Autodialer  . . . . . . . . . . . . . . . . . . . . . .   2-33
Connecting Auxiliary Equipment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2-34 
						

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							Overview
2-1
2
Installation
Overview
This chapter explains how to install the PARTNER® Advanced Communications System (ACS) 
Release 4.0 or later, unless otherwise specified. 
The installation of the PARTNER ACS involves the following:

Evaluating the environmental requirements

Installing the control unit

Connecting lines and extensions

Installing telephones

Connecting auxiliary equipment
If your company already has modular jacks for all outside lines and extensions, you may be able to 
use the existing wiring to install the system hardware and connect telephones to the system 
yourself. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Evaluating the Environment
2-2
Evaluating the Environment
Before you begin the physical installation of the system, you must check that all environmental 
factors are within the acceptable ranges, as shown in Ta b l e 2 - 1.
Table 2-1.  Environmental Requirements
SpecificationVa l u e
Environmental 
Requirements-
Control Unit
Mount on a wall at least 2 feet (0.6 meters) from the floor (wall mounting 
required)

Locate within 5 feet (1.5 meters) of the network interface jacks and a 
properly grounded electrical outlet not controlled by a switch, using 
supplied 7-foot (2.1-meter) cords

Operating temperature 32° to + 104°F (0° to + 40°C), not in direct sunlight

Humidity 15%-90%, noncondensing

For proper ventilation and easy replacement of modules, provide the 
following minimum clearance around the control unit:
–5-slot carrier: 1 foot (0.3 meter) clearance at the top and sides and 2 
feet (0.6 meter) at the front and bottom
–2-slot carrier or Stand-alone ACS processor module: 1 foot (0.3 
meter) clearance at the front, top and right side, and 2 feet (0.6 
meter) at the bottom and left side

Locate in an area free of excess moisture, corrosive gases, dust, and 
chemicals
Electrical 
Requirements-
Control Unit
U.S. and Canada: 90-264 VAC, 47-63 Hz, 3-prong outlet separate 
ground, separately fused at 15 Amps

Other countries: 90-264 VAC (220 VAC fused at 10 Amps)

Grounding to comply with Underwriters Laboratories (UL) 1459:
a. An insulated grounding conductor that is not smaller in size and 
equivalent in insulation material and thickness to the grounded 
and ungrounded branch circuit supply conductors, except that it 
is green with or without one or more yellow stripes, is to be 
installed as par t of the circuit that supplies the product or system
b. The grounding conductor mentioned in item A is to be connected 
to ground at the service equipment
c. The attachment-plug receptacles in the vicinity of the product or 
system are all to be of a grounding type, and the grounding 
conductors serving these receptacles are to be connected to 
earth ground at the service equipment