Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Upgrading the System
Replacing Modules
10-9 6. Push slowly but firmly in the center of the module until the module locks into place and is 
attached to the rear of the carrier. Do not force the module. If the module does not insert 
easily, remove it, clear any obstruction, and reinsert it.
7. Connect line and/or extension jack cords to the new module (see “Connecting Lines and 
Extensions” on page 2-16).
8. Reconnect the power cord to the wall outlet.
CAUTION:
The power cord should hang straight down from the connector, flush against the plastic 
case. Do not install the power cord at an angle to the case or with a loop in it.
9. Move the On/Off switch to the “On” position (“–”).
10. Check that all green lights on the fronts of the modules are lit:

If a single light is out, power down the control unit, reseat the module, and power up the 
control unit.

If multiple lights are out, power down the control unit, reseat the leftmost module that has a 
light out, and power up the control unit.

If the lights are still out, call for support as instructed on the inside front cover of this guide.
11. Make sure all modules are seated properly. (For Release 3.0 and earlier systems, the cover 
will not fit if the modules are not seated properly.) If you have a system of Release 4.0 or later, 
you are finished with this procedure. If you have a system of Release 3.0 or earlier, continue 
with Step 12.
12. To replace the cover, grasp it by its upper edges and hold it squarely over the control unit. 
Place the cover over the modules and make sure it fits firmly in place.
13. Tighten the screw on the lower front of the cover.
Replacing Modules
Replacing system modules is similar to how you originally installed modules into the control unit. 
The procedure varies slightly between the stand-alone/2-slot carrier configuration and the 5-slot 
carrier configuration.
Replacing Modules in a Stand-Alone or 2-Slot 
Carrier Configuration
CAUTION:
Before star ting, verify that you have batteries installed in the processor module by viewing 
the display of the telephone at extension 10.  
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Replacing Modules
10-10To replace a module or modules in a stand-alone or 2-slot carrier configuration:
1. Remove the power cord from the wall outlet.
2. Check the slack in the wires. If there is not enough slack to remove the module without pulling 
the line and extension cords free, label and disconnect the wires before continuing. 
3. Do one of the following:

For a stand-alone configuration, remove the screws at the top and bottom of the processor 
module, and remove the module from the wall. Go to Step 8.

For a 2-slot carrier configuration, remove the long screw at the bottom of the modules 
(see Figure 10-6). 
Figure 10-6. Removing the Bottom Screw
4. Remove the screws that attach the carrier to the modules (see Figure 10-7).
Figure 10-7. Removing the Carrier Screws 
						

							Upgrading the System
Replacing Modules
10-11 5. Pull the carrier to the right to remove it (see Figure 10-8).
Figure 10-8. Pulling Off the Carrier
6. Slide the top module to the left to disengage its interlocking mounting tracks from the 
processor module.
Figure 10-9. Disengaging the Mounting Tracks
If you are replacing the processor module, go to Step 7. If you are replacing the top module, 
continue with Step 10.
7. Mount the new module by following the steps in “Wall-Mounting a Stand-Alone Processor 
Module and a 2-Slot Carrier” on page 2-5; then go to Step 9.
PARTNER
MODULE206
Mounting
Tracks 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Replacing Modules
10-128. Remove the screw at the top of the processor module, and remove the module from the wall 
(see Figure 10-10).
Figure 10-10. Removing the Top Screw
9. Mount the new PARTNER ACS processor module by following the instructions in “Wall-
Mounting a Stand-Alone Processor Module and a 2-Slot Carrier” on page 2-5 and “Inserting 
Batteries in the Processor Module” on page 2-11 earlier in this guide.
10. Mount or remount the top module by following the steps in “Wall-Mounting a Stand-Alone 
Processor Module and a 2-Slot Carrier” on page 2-5.
11. Connect the line and extension cords one at a time, making sure to place the correct cords into 
their corresponding jacks on the new module. (See “Connecting Lines and Extensions” on 
page 2-16.)
12. Reconnect the power cord.
CAUTION:
The power cord should hang straight down from the connector, flush against the plastic 
case. Do not install the power cord at an angle to the case or with a loop in it.
Replacing Modules in a 5-Slot Carrier
Replacing a module in a 5-slot carrier involves many of the steps used in installing the modules.
CAUTION:
Before starting, verify that you have batteries installed in the processor module by viewing 
the display of the telephone at extension 10. 
PARTNE
R
3
00
0 
						

							Upgrading the System
Replacing Modules
10-13 Follow these steps to replace a module in a 5-slot carrier:
1. Move the On/Off switch to the “Off” position (“O”).
2. Remove the power cord from the wall outlet.
3. If you have a system of Release 4.0 or later, go to Step 4. If you have a system of Release 3.0 
or earlier:
a. Loosen the screw on the lower front of the cover. 
b. Place one hand on the handle on the bottom front of the cover and place your other hand 
on the top of the cover, and gently pull the cover up and away from the carrier. Be careful 
not to break the tabs that attach the cover to the carrier.
4. Before installing a module, remove the clear, plastic protector from the connector area on the 
rear of the module by grasping the tabs on the ends of the protector and lifting (see 
Figure 10-11).
Figure 10-11. Removing the Plastic Protector
5. Check the slack in the wires. If there is not enough slack to remove the module without pulling 
the line and extension cords free, label and disconnect the wires. 
6. Place one hand on top of the module. With the other hand, grip the plastic bracket on the 
bottom front of the module, and pull out the old module (see Figure 10-12).
Tab
Tab 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Replacing Modules
10-14
Figure 10-12. Removing the Module
7. If you are replacing a module with one of a different type, make sure that all 400 (or 200) 
modules are installed to the right of all 012E, 308EC, or 206 modules, and that the processor 
module remains in the center slot. If you have a 1600 DSL module, it must be in the first slot on 
the left of the carrier.
8. To insert the replacement, once the module is properly seated, firmly push the center of the 
module until the connectors on the module lock into place, and the module is attached to the 
rear of the carrier. For proper engagement of the connectors, the module must be inserted 
straight into the carrier (see Figure 10-13). A slight click indicates the connectors are engaged.
Figure 10-13. Proper Insertion of the Module
PARTNER ACS Release 5.0 supports Endeavor telephones when an Endeavor 
362EC module is installed in the carrier. Install the Endeavor 362EC module(s) to the 
right of the 1600 DSL module, if one is installed, and to the left of any 400 and 200 
module.
PFT
PFTE
X
T
E
N
S
I
O
N
SL
I
N
E
SMODULE206
P
A
R
T
N
E
R
3
0
0
0
Carrier Shelf
YES
Carrier Shelf
NO 
						

							Upgrading the System
Replacing Modules
10-15
CAUTION:
Do not force the module. Use the carrier shelf as a reference and do not tilt, slant or 
rotate the module. If the module does not insert easily, remove it, clear any obstruction, 
and reinsert it.
9. Connect the line and extension cords one at a time, making sure to place the correct cords into 
their corresponding jacks on the new module. (See “Connecting Lines and Extensions” on 
page 2-16.)
10. Reconnect the power cord.
CAUTION:
The power cord should hang straight down from the connector, flush against the plastic 
case. Do not install the power cord at an angle to the case or with a loop in it.
11. Move the carrier’s On/Off switch to the “On” position (“–”).
12. Check that all green lights on the fronts of the modules are lit:

If a single light is out, power down the control unit, reseat the module, and power up the 
control unit.

If multiple lights are out, power down the control unit, reseat the leftmost module that has a 
light out, and power up the control unit.

If the lights are still out, call for support as instructed on the inside front cover of this guide.
13. Make sure all modules are seated properly. 
14. If you have a system of Release 3.0 or earlier:
a. Replace the cover by grasping it by its upper edges and holding it squarely over the control 
unit (see Figure 10-14). Place the cover over the modules and make sure it fits firmly in 
place.
Figure 10-14. Replacing the Cover
b. Tighten the screw on the lower front of the cover. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Changing Settings and Adding Lines, Pools, and Extensions
10-16
Changing Settings and Adding Lines, Pools, 
and Extensions
As your business grows or changes, so do your needs for your PARTNER ACS. As you upgrade to 
newer releases, you must program for new features. As you expand, you can add lines, pools, and 
extensions to your system.
Changing System Settings
If you are upgrading to PARTNER ACS Release 1.1 or 2.0 or later from an earlier release by using 
the PC Card upgrade, all of your system programming settings are converted to work with the new 
release. However, you may want to consider some additional programming for the features that are 
new in Release 2.0 or Release 3.0 (see “Features” on page 1-3).
CAUTION:
Remove all other PC Cards from the processor before initiating an upgrade.
For more information on using the PC Card Software Upgrade, see “Using a PC Card” on page 
10-2.
For more information on using the PARTNER Voice Messaging PC card, see PARTNER Voice 
Messaging PC Card Installation, Programming, and Use. 
Changing the System Clock 
You may need to change the system clock for daylight savings time after a prolonged power failure, 
or after a system reset. Use System Date (#101), System Day (#102), and System Time (#103) 
to set the current date, day, and time. 
Adding New Lines
How you add new lines to the system depends upon the type of extension you are adding them to.
Key Extensions 
You can add individual lines to pooled extensions or add new lines to key extensions (all 
extensions in Key mode; in Hybrid mode, extension 10 and any extensions set to Key using Line 
Access Mode (#301) are key extensions). 
If you replace a module with a different type, be sure you check the telephone and line 
connections and verify system and telephone programming. In many cases, you may need 
to rearrange the connections and/or change telephone or system programming. 
						

							Upgrading the System
Changing Settings and Adding Lines, Pools, and Extensions
10-17 If you add an outside line to your system, you may need to adjust some line settings:

Dial Mode (#201) if the new line is a rotary line

Line Assignment (#301) to assign the line to specific extensions

Line Ringing (Centralized Telephone Programming) to specify when the line starts ringing at 
each extension that has the line

Line Access Restriction (#302) to limit an extension’s access to the line

The system automatically assigns the new line as the last line in the Automatic Line Selection 
sequence. If you want to change the order, use Automatic Line Selection.
Pooled Extensions 
You can add new lines to existing pools if your system is configured for Hybrid mode. To assign a 
new line to a pooled extension as an individual line, use the features in “Key Extensions” above.
If you add an outside line to your system for use in an existing pool, use Dial Mode (#201) if the 
new line is a rotary line and Pool Line Assignment (#207) to add the line to an existing pool.
Adding New Pools
You can create new pools if your system is operating in Hybrid mode. If you add outside lines for 
use in a new pool, you may need to use the following features:

Dial Mode (#201) if the new lines are rotary lines

Pool Line Assignment (#207) to assign lines to the new pool

Pool Extension Assignment (#314) to assign the new pool to specific extensions

Line Ringing to specify when the new pool starts ringing at each extension that has the pool

Pool Access Restriction (#315) to limit an extension’s access to all the lines in the new pool

Automatic Line Selection to add the new pool to the extension’s Automatic Line Selection 
sequence 
Do not use Number of Lines (#104) if you add lines to the system after initial setup 
because it changes Line Assignment (#301), Line Access Restriction (#302), 
Automatic Line Selection, and Line Ringing for existing lines back to factory settings. 
To add a new line without affecting other settings, use Line Assignment (#301). 
Do not use Number of Lines (#104) if you add lines to the system after initial setup 
because it changes Pool Line Assignment (#207), Pool Extension Assignment (#314), 
Pool Access Restriction (#315), Automatic Line Selection, and Line Ringing for 
existing pools back to factory settings. Additionally, it changes Line Assignment (#301), 
Line Access Restriction (#302), Automatic Line Selection, and Line Ringing for 
individual lines back to factory settings. To change pool assignments without affecting other 
settings, use Pool Line Assignment (#207) and Pool Extension Assignment (#314). 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Changing Settings and Adding Lines, Pools, and Extensions
10-18
Adding New Extensions 
If you add an extension to your system, you can probably use Copy Settings (#399) to copy the 
settings of an existing extension. If you wish to further adjust a new extension’s settings, see 
“Customizing Extensions” on page 3-14.
Swapping Extensions 
If a user changes location but wants to keep the same extension number, you can make the 
change easily by changing the connection at the control unit. 
For example, if the users at extensions 29 and 32 switch offices, you can disconnect the modular 
plugs from those extension jacks in the control unit. Then reconnect the plug from 32 into 
extension jack 29 and the plug from 29 into extension jack 32. Now the users can take their 
respective telephones to their new locations, keep the same extension numbers, and retain the 
telephones’ programmed settings.