Vodavi Starplus Triad S Installation Programming Manual
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Default Numbering PlanD-15 Chapter - Flash Codes and Numbering Plans Function Code Page Flash (Centrex) (8-btn digital) 660 2-46 Headset Mode 634 2-142 HPT (8-btn digital) 667 2-153 Hunt Group (group 1-8) 450-457 -- Intercom Button (requires button) 645 2-150 Keyset Mode 648+[#, ]2-156 Last Number Redial [SPEED]+[#] 2-157 LCR (E911 active on CO Line) 800 B-5 LCR (if active) or CO Line Group 1 9 B-5 Loop Key (requires button) 89 2-77 Message Wait 623 2-168 Modem 499 2-71 Modem - Voice Mail Access 498 2-269 Mute (8 btn) (requires button) 629 2-172 Name in Display 690 2-172 Night Service (requires button) 604 2-177 Off Hook Voice Over (requires button) 628 2-181 Page - All Call 700 2-184 Page - External Zone 760 or 761 2-184 Page - Internal Zones 1-8, All 701-709 2-184 Page - Meet Me (Answer) 770 2-186 Personal Messages 633+[ZZ] 2-189 Release Button (requires button) 641 3-22 Repeat Redial 643 2-200 Ring Down / Hot Line / Off-Hook Preference 691+[BB] 2-206 Ring Tone 695+[RR] 2-116 Save Number Redial [SPEED]+[ ]2-207 Serial Number (MPB) 609 2-207 SLT Conference Park 664 2-92 SLT Directed Call Pickup #1 2-44 SLT Message Wait Answer 663 2-168 SLT Speed Dial 668+[ YY YY ] 2-213 SLT Speed Programming 661+[ YY YY ] 2-214 Dig it a l El ec t r o n ic At t e n d a nt Sin g le Lin e
D-16Default Numbering Plan Chapter - Flash Codes and Numbering Plans LEGEND -- B = Button w/ feature code: 622=Call Back, 620=Camp On, 625=Executive Override, 623=Message Wait, 628=OHVO BB = Button Number C = Call Forward Condition Code (6-9=All Calls, No Answer, Busy, Busy/No Answer) FFF = ACD* Call Factor (000-999) LLL = CO Line Number (001-012) MMMM = 2- to 4-digit Mailbox Number NNN = CO Line Group Access Code of group to be forwarded (801-823 = CO Group 1-23, 824 = All CO Groups) RR = Ring Tone Number (00-36) UUU = ACD Group 1-16* (550-565)UUUU = ACD Supervisor/Agent ID Code (0000-9999) V = Volume Control Level (0-9) VVV = Voice Mail Group Number (440-447) XX = Custom Message Number (21-30) XXX = Intercom Station Numbers YYY = Last three digits of Speed Dial Bin Numbers (for use with ACD Call Quallifier) YYYY = Speed Dial Bin Numbers (9000-9999) ZZ = Personalized Messages * = Feature is available with optional software Function Code Page SLT Volume 638+[ V ] 2-276 Software Version (MPB) 605 2-210 Speed Dial [SPEED]+[YYYY ] 2-213 Station Numbers (Fixed) 100-131 -- Station/Port Fixed Number 611 2-129 Station Relocate 636+[XXX] 2-230 Stop Trace 658 -- UCD Group (group 1-8) 550-557 -- Unanswered CO Call Transfer 639 2-47 Universal Day/Night Answer #5 2-251 Voice Mail Group (group 1-8) 440-447 -- Voice Mail Message Cancel ( VM Port only) 421+[MMMM] -- Voice Mail Message Set ( VM Port only) 420+[MMMM] -- Voice Mail Message Set w/count ( VM Port only) 422+[MMMM] -- Voice Mail One Touch Recording (requires button) 649+[ VVV ] 2-270 Voice Mail Pause/Resume Recording (Digital VM) (reqs btn) 655 2-270 Voice Mailbox Button (requires button) 460-467+[ VMID] 2-263 Volume Increase/Decrease (8 btn) 638+[#]/[ ]2-275 D ig it a l E l ec t r o n ic A t t e n d a nt S in g le Lin e
Part NumbersD-17 Chapter - Flash Codes and Numbering Plans Part Numbers Tabl e D- 2: Triad -S Par t Numbers Tr iad-S Basic KSU (BKSU) 5000-00 Tr iad-S Expansion KSU (EKSU) 5002-01 DSS Console (Off-White) TR9010-08 DSS Console (Burgundy) TR9010-60 DSS Console (Charcoal) TR9010-71 Single Line Adapter (SLA) 9854-00 8-Button Basic (Off-White) TR9011-08 8-Button Basic (Burgundy) TR9011-60 8-Button Basic (Charcoal) TR9011-71 24-Button Enhanced (Off-White) TR9013-08 24-Button Enhanced (Burgundy) TR9013-60 24-Button Enhanced (Charcoal) TR9013-71 12-Button Executive (Off-White) TR9014-08 12-Button Executive (Burgundy) TR9014-60 12-Button Executive (Charcoal) TR9014-71 24-Button Executive (Off-White) TR9015-08 24-Button Executive (Burgundy) TR9015-60 24-Button Executive (Charcoal) TR9015-71 30-Button Large LCD (Charcoal) TR9016-71 CTI Connector Box 9020-00 Caller Identification Interface Unit (8 Port) 1480-00 Caller Identification Interface Unit (4 Port) 1440-00 9600 Baud Modem (MODU) 5030-30 4-Circuit DTMF Receiver Unit (DTMF-A) 9033-10 3 CO Line x 8 Circuit Digital Key Telephone Interface Board (CKIB) 5032-00 3 CO Line x 8 Circuit Single Line Interface Board (CSIB) 5033-00 Memory Expansion Unit 5030-60 Message Wait Unit (MSGU) 5033-10 Miscellaneous Interface Service Board (MISB) 5035-00
D-18Part Numbers Chapter - Flash Codes and Numbering Plans
Indexi Index Numerics 3-Digit Area/Office Code Table (LCR) B-6 6-Digit Office Code Table (LCR) B-7 911 911 Feature 2-4 Enhanced 911 Integration 2-6 Enhanced 911 Power Failure Station 2-7 911 Alert 2-5, 3-5 A Account Code 2-7 Account Codes Forced 2-8 Initialize Verified Account Code Table 2-12 Print Verified Account Codes 2-13 Traveling COS (Verified) 2-9 ACD 4-3 ACD Call Qualifier 4-7 ACD Member Status 4-8 ACD Overflow Available/Unavailable 4-9 ACDAvailable/Unavailable 4-5 Agent Login/Logout 4-10 Agent Queue Status Display 4-4 Agent Recall 4-11 Alternate Group Assignments 4-12 Call Factor 4-6 Call Qualifier Tone 4-12 Calls in Queue Threshold 4-13 Group Name 4-13 Guaranteed Message Announcement 4-14 Guaranteed Message Timer 4-15 Help 4-3 Incoming CO Direct Ringing 4-15 Initialize ACD Group Parameters 4-32 Message Interval Timer 4-15 No-Answer Recall Timer 4-16 No-Answer Retry Timer 4-16 Overflow Station Assignment 4-9 Overflow Station Forwarding 4-17 Overflow Timer 4-18 PC/ACD Baud Rate Display 4-18PC/ACD Interface Trace 4-19 PC/ACD Trace Port Assignment 4-19 Primary Agent Assignments 4-20 Primary Recorded Announcement 4-20 Print ACD Group Parameters 4-33 Recorded Announcement Tables 4-21 Recorded Announcements 4-21 Ring Timer 4-24 Secondary Agents 4-24 Secondary Recorded Announcement (RAN) 4-25 Supervisor Calls in Queue Status Display 4- 25 Supervisor Login/Logout 4-26 Supervisor Monitor with Barge-In 4-27 Supervisor Station Assignment 4-29 Transferred Recorded Announcement (RAN) 4-30 Wrapup Timer 4-30 Zap Tone 4-31 ACD Agent Queue Status Display 4-4 ACD Available/Unavailable 4-5 ACD Call Factor 4-6 ACD Call Qualifier 4-7 ACD Help 4-3 ACD Member Status 4-8 Administration Access 2-94 Administration Password 2-96 Allow Table 2-243 Alternate ACD Group Assignments 4-12 Answering a Recall 2-199 Answering Machine Emulation 2-14 Attendant Attendant Directory List Programming 3-8 Attendant Disable Outgoing CO Line 3-12 Attendant Override 3-12 Attendant Setting Time and Date 3-13 Attendant Unavailable (Alternate Position) 3-15 CO Line External (Off-Net) Forward 3-5 Custom Messages 3-6 Day/Night/Special 3-8
iiIndex Display - T-1 Alarms 3-16 Display Timer 3-19 Preset Forward 3-21 Recall Timer 3-21 Speed Dial - System Storing 3-22 Station Assignment 3-14 Attendant CO Line External (Off-Net) Forward 3-5 Attendant Day/Night/Special 3-8 Attendant Directory List Programming 3-8 Auto Callback - DSS/BLF 2-20 Automatic Call Back Timer 2-20 Automatic Call Distribution 4-3 Automatic Privacy 2-16 B Background Music 2-16 Barge-In Warn Tone 2-126 Battery Back-Up (Memory) 2-17 Baud Rate Assignments 2-17 BLF 2-105 Busy Lamp Field 2-105 Busy Leave Mail Index Entry 2-258 C Call Back 2-18 Call Cost Display B-18 Call Coverage 2-21 Ring Timer 2-23 Call Forward All Calls 2-25 Busy 2-26 Busy/No Answer 2-27 Button Flash Rate 2-31 Call Forward - External (Off-Net) 2-30 Display 2-31 Enable/Disable 2-23 Follow-Me 2-28 No Answer 2-29 Preset 2-32 Preset Call Forward - CO Line 2-35 Preset Call Forward - Station 2-33 Preset Forward Timer (Incoming Call to a Destination) 2-37 Station 2-23Call Forward Override 2-38 Call Park 2-39 Personal 2-40 Recall Timer 2-40 Station 2-42 System 2-39 Call Pick-Up 2-42 Call Pickup 2-42 Directed 2-44 Group 2-45 Call Qualifier Tone (ACD) 4-12 Call Transfer 2-45, 2-47 Caller ID Name/Number 2-31, A-4 Calling Station Handsfree Mode Override 2-38 Calling Station Tone Mode 2-38 Camp-On 2-48 Button Flash Rate 2-49 Recall 2-49 Centrex Centrex/PBX Transfer 2-52 CO / PBX Programming 2-50 Off-Hook Preference 2-51 PBX Dialing Codes 2-53 Private Line Appearance 2-51 Programming S, #, and Hook-Flashes into Speed Dial 2-51 Centrex/PBX 2-50 CKTU 2-154 CKTU Feature Button 2-92 Class Of Service 2-54 Class of Service Station Day COS 2-56 Station Night COS 2-57 Class of Service - CO Line 2-55 CO Call Transfer 2-47 CO Direction 2-85 CO Line Access 2-59 Attributes 2-60 Button Flash Rate 2-72 CO Direction 2-85 CO Line Group Programming 2-66 CO Line Queue Button Flash Rate 2-81 Display Ring Assignments 2-72 DTMF Sending 2-63 Groups 2-64
Indexiii Guard Timer 2-74 Identification 2-67 Identification Display 2-67 Incoming Ringing Assignment 2-69 Initializing Attributes 2-60 In-Use Hold (I-Hold) Flash Rate 2-77 Line Group Access - Station 2-64 Line Queuing 2-79 Loop and Pool Buttons 2-75 Loop Supervision 2-78 Printing Attributes 2-61 Queued CO Ringing Flash Rate 2-84 Recall CO Ringing Flash Rate 2-83 Reminder Ring Timer 2-84 Reseize Timer 2-73 Ringing Assignments 2-69 Ringing Options 2-81 Transfer CO Ringing Flash Rate 2-82 Transmit Volume 2-74 CO Line - Queue 2-79 CO Loop and Pool 2-75 CO Port Parameters 2-86 Initialize CO Port Parameters and Feature Codes 2-86 CO Port Parameters and Feature Codes Printing 2-87 CO Ring Detect Timer 2-88 CO/PBX Lines (Toll Restrictions) 2-250 Computer Telephony Integration 2-154 Conference 2-88 Combinations 2-90 Conference / DISA Timer 2-90 Enable/Disable 2-88 Cordless Key Telephone Unit Feature Button 2- 92 CTI 2-154 Custom Messages 3-6 D Daily Start Time Table (LCR) B-11 Data Terminal Program Codes Cross Reference C-4 Database Administration 2-94 Administration Password 2-96 Printout (Dump) 2-97Upload/Download 2-203 Upload/Download Routine C-6 Database Administration Access 2-94 Database Initialization C-5 Database Programming Worksheets C-6 Day Ring - External 2-128 Default LCR Database B-15 Deny Table 2-245 Dial By Name 2-113 Dial Pulse Parameters 2-98 Sending 2-98 Direct Inward System Access 2-102 Direct Station Selection 2-105 Direct Transfer Mode 2-106 Directed Call Pickup 2-44 Directory Dial Initialize Directory Dial Table Parameters 2- 111 Print Directory Dial Table Parameters 2-112 Directory Dialing 2-106 Directory List Programming 3-8 DISA 2-102 Access Code 2-102 Call Forwarding 2-103 CO-to-CO 2-104 Programming 2-102 DISA Timer 2-90 Disable Outgoing CO Line 3-12 Distinctive Ring Tone Enabling/Disabling 2-116 Distinctive Ringing CO Line Distinctive Ring Tone 2-114 Ring Tone - Station (User Selectable) 2-116 DND 2-118 Do Not Disturb 2-118 Button Flash Rate 2-120 DSS/BLF Flash Rate 2-121 One Time Do Not Disturb 2-120 DSS 2-105 DSS/BLF Console with Map 3-16 DTMF / Dial Pulse Programming 2-63 DTMF On/Off Time Operation 2-64 DTMF Sending 2-63
ivIndex E ECOM C-9, C-10 Downloading Database C-10 Uploading Database C-9 Exception Code Table (LCR) B-8 Exclusive Hold 2-142 Flash Rate 2-143 Recall Timer 2-143 Exectutive Override Barge-In Warn Tone 2-126 Executive Override 2-121 Executive Override Blocking 2-124 Enable/Disable 2-121 Warning Tone 2-125 Executive/Secretary Pairs 2-127 External Day Ring 2-128 External Night Ring 2-128 F Feature Codes Initialization 2-86 Printing 2-87 Fixed Station/Port Number 2-129 Flash 2-51 Rates (Programmable) 2-129 Timer 2-52 Flexible Button Assignment 2-130 Flexible Button Programming 2-131 Flexible Buttons Display Flexible Buttons 2-135 Flexible Numbering 2-138 Forced Account Codes (Toll Restrictions) 2-250 Forced Least Cost Routing B-15 Forward Override 2-38 G Group Call Pickup 2-45 Group Listening 2-140 Guard Timer 2-74 H Handsfree Mode Override 2-38 Headset Mode 2-141Hearing Aid Compatible 2-142 Hold Exclusive 2-142 Preference 2-144 System 2-144 System Hold Recall Timer 2-145 Hot Keypad 2-145 Hot Line 2-204 Hot Line / Ring Down 2-145 Hunt Group Initializing Parameters 2-148 Printing Parameters 2-148 Hunt Groups 2-146 Hunting Assignment Pilot 2-147 Pilot All Ring 2-147 Station 2-147 Hyper Terminal Downloading Database C-8 Uploading Database C-7 HYPERTERMINAL C-7 I ICLID 2-149 Answered Call Management Table 3-19, A- 14 Baud Rate Display A-8 Call Management Tables 3-19, A-14 Caller-Entered ICLID Digits A-6 Calling Number / Name Display A-5 Enable/Disable A-8 Incoming Number/Name for SMDR Records A-6 Initializing ICLID Tables A-10 Local Name Translation A-7 Name in Display A-8 Port Assignment A-9 Print ICLID Tables A-11 Programming A-7 Ring Delay Timer A-9 Ringing Assignments 2-99 Unanswered Call Management Table 3-20, A-15 View ICLID Ringing Assignments 2-100 Idle Speaker Mode 2-149
Indexv In-Band Signaling (VM) 2-272 Insert/Delete Table (LCR) B-10 Intercom Buttons 2-150 Calling 2-151 Incoming Intercom Ringing Flash Rate 2- 152 Intercom Hold Button Flash Rate 2-153 Signaling Select 2-153 Transfer 2-154 Inter-Digit Time-Out 2-154 In-Use Hold (I-Hold) Flash Rate 2-77 K Keyset Mode 2-154 L Last Number Redial 2-157 LCD Display Contrast 2-158 LCD Interactive Display 2-158 LCR B-1 3-Digit Area / Office Code Table B-6 6-Digit Office Code Table B-7 Call Cost Display B-18 Call Progress B-14 Daily Start Time Table B-11 Default Database B-15 Enable / Disable B-18 Exception Code Table B-8 Flowchart B-4 Forced Least Cost Routing B-15 Initilize LCR Tables B-19 Insert / Delete Table B-10 LCR Class of Service (COS) B-16 Operation (When LCR is Enabled) B-5 Print LCR Tables B-20 Printout B-21 Programming Tables B-5 Route List Table B-8 Routing for Toll Information B-14 Tables B-3 Versus Toll Restriction 2-251 Weekly Schedule Table B-12 LCR Tables B-3Initializing B-19 Printing B-20 Leading Digit 2-165 Least Cost Routing B-1 Enable / Disable B-18 Line Group Access - Station 2-64 Line Queue Button Flash Rate 2-81 LNR 2-157 Loop and Pool Buttons 2-75 Loop Supervision 2-78 Loop Supervision Programming 2-78 M Mailbox Button 2-263 Meet Me Page 2-186 Message Callback / DSS/BLF Flash Rate 2-21 Message Wait 2-167 Message Wait / VM Button Flash Rate 2-262 Message Waiting Indication 2-261 Message Waiting Reminder Tone 2-168 Messages - Custom 3-6 Modem Answer Timer 2-202 Music-On-Hold 2-169 Assignments 2-169 Enable/Disable 2-170 Per CO Line 2-170 Mute Key 2-172 N Name / Number Translation Table 2-174 Name In Display 2-172 Name/Number Display At Idle 2-173 Night Ring - External 2-128 Night Service 2-176 Automatic Night Mode Operation 2-178 Automatic/Manual Operation 2-177 Day of Week Programming 2-178 External Night Ringing 2-178 Manual Operation 2-178 Night Class of Service (COS) 2-178 Night Ringing Assignments 2-178 Universal Night Answer (UNA) 2-178 Weekly Night Mode Schedule 2-179 No Answer Leave Mail Index Entry 2-257
viIndex O Off-Hook Preference 2-204 Off-Hook Signaling 2-179 Off-Hook Voice Over 2-179 OHVO 2-179 One-Touch Recording 2-270 Warning Tone 2-271 Outside Call 2-183 Answering 2-183 Making 2-183 Placing the call on hold 2-183 P Paging 2-183 Access 2-184 Meet Me 2-186 Time-Out Timer 2-186 Warning Tone 2-186 Zone(s) 2-187 Part Numbers D-17 Pause Timer 2-188 PBX 2-50 Personal Call Park 2-40 Personal Message Date and Time Entry Messages 2-191 Scrollable Canned Messages 2-192 Personal Messages 2-189 Custom Messages 2-190 Flexible Button 2-193 Pre-assigned Messages 2-189 Personalized Message Scrollable Canned Messages 2-192 Pickup Groups 2-42 Pool Buttons 2-75 Preferred Line Answer 2-194 Preset Call Forward - ACD, Voice Mail, UCD, or Hunt Groups 2-32 Preset Call Forward - Off-Net 2-32 Preset Call Forward - Per CO Line 2-32 Preset Call Forward - Stations 2-32 Privacy Automatic 2-16 Privacy Release 2-195 Private Line 2-199 Program Mode Entry C-5 Programming Button Mapping C-4Programming LCR Tables B-5 Programming Tables C-11 Pulse Dial Inter-Digit Timer 2-98 Pulse-To-Tone Switchover 2-99 Q Queued CO Ringing Flash Rate 2-84 Quick Reference Tables D-3 R Recall 2-199, 3-21 Answering 2-199 Transfer Recall Timer 2-199 Recall CO Ringing Flash Rate 2-83 Redial 2-200 Relay Programming 2-201 Release Button 3-22 Reminder Ring Timer 2-84 Remote Administration 2-202 Remote System Monitor And Maintenance 2- 203 Reseize Timer 2-73 Ring Detect Timer 2-88 Ring Down 2-204 Ring Down/Hot Line/Off-Hook Preference 2- 204 Ring Tone - Station (User Selectable) 2-116 Ringback on Transfer 2-47 Route List Table (LCR) B-8 S Save Number Redial 2-207 Serial Number (MPB) 2-207 Setting System Time/Date 3-13 Single Line Telephone 2-208 SLT 2-208 Compatibility 2-208 DTMF Receiver Timer 2-208 Hook Flash Bounce Timer 2-209 Hook Flash Timer 2-208 SLT DTMF Receivers (Toll Restrictions) 2-250 SMDR 2-225 Baud Rate Display 2-228 Call Qualification Timer 2-229 Character Print Assignment 2-228