Vodavi Starplus Triad S Installation Programming Manual

							Database Administration2-95
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press the ADMIN ACCESS flexible button (Button #18). The following message displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disable
[1] = Enable
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … This feature is disabled.
Conditions
» A 24-button digital display telephone must be used for programming.
» The Elite 30-Button Display Telephone cannot be used for programming.
» The Electronic Telephone cannot be used for admin programming.
» The Single Line Telephone cannot be used for admin programming.
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
ADMIN ACCESS 0-1
DISABLED 
						

							2-96Database Administration
Chapter 2 - Features and Operation
Administration Password
Description
The password used to enter customer database programming can be customized by the 
programmer. This lets the system administrator block unauthorized personnel from entering 
database admin.
Programming Steps
1. Press the ADMIN PASSWORD flexible button (FLASH 20, Button #2). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds with 0000-9999.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Admin Password is set for 3226.
Operation
On the dial pad, press [
][
] plus dial the valid Admin Password. A confirmation tone sounds.
Care should be taken when changing the programming password so authorized 
personnel are not locked out, which could prevent or delay them from making 
necessary programming changes.
ADMIN  PASSWORD
3226 
						

							Database Printout (Dump)2-97
Chapter 2 - Features and Operation
Database Printout (Dump)
Description
Through a system programming command, either portions of or a complete database dump 
can be printed using an RS-232C connector located on the optional MISB.
The Print System Database command dumps the entire database as a permanent record 
which can serve as a hardcopy of the database. The system baud rate must match that of the 
printer or receiving device.
Printing the entire database takes a while to print. The database is printed in the following 
order:
Programming Steps
1. Press the ENTIRE SYSTEM flexible button (FLASH 85, Button #8). The following message 
displays:
2. To print the entire database, press the HOLD button. The display updates to indicate what 
portion of the database is printing.
3. When the system finishes sending the database to the printer, a confirmation tone 
sounds.
1. All System Parameters
2. All CO Line Programming
3. All CO Ports
4. All Station Attributes
5. All Station Ports
6. Exception Tables (Allow/Deny/Special)
7. System Speed Dial Numbers
8. ICLID Ringing Assignment Table
9. Directory Dialing Table
10. Hunt Group Parameters (Bins 9020–9999)
11. LCR Tables
12. ICLID Parameters and Table(s)
13. ACD* or UCD Group Parameters
14. Voice Mail Group Parameters
15. DID Translation Table
16. DID-TIE Timers
17. Verified Account Codes Table
*This feature is available with optional software.
PRINT  DATABASE
PRESS  HOLD 
						

							2-98Dial Pulse Sending
Chapter 2 - Features and Operation
Dial Pulse Sending
Description
Each CO interface circuit for outside lines can be programmed to send dial pulse or DTMF 
signals. Dialing speed and break/make ratios are programmable.
Dial Pulse Parameters
Description
The Dial Pulse option lets the installer adjust the dial pulse ratio and speed when using dial 
pulse (rotary) type signaling. By default, all lines are DTMF (tone) signaling. If pulse dialing is 
required, the individual outside line must be programmed for Dial Pulse (DP). When Dial 
Pulse is selected, this system-wide parameter must be set to determine the break/make ratio 
and the dial speed of the dial pulse signal.
Programming Steps
1. Press the DIAL PULSE flexible button (FLASH 41, Button #1). The following message 
displays:
2. Enter a valid number (0–3) which corresponds with the following entries:
[0] = 60/40 (RATIO), 10 pps (SPEED)
[1] = 66/33 (RATIO), 10 pps (SPEED)
[2] = 60/40 (RATIO), 20 pps (SPEED)
[3] = 66/33 (RATIO), 20 pps (SPEED)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … 60/40 10 pps
Pulse Dial Inter-Digit Timer
Description
This governs the inter-digit time of the Pulse Dial Digits, rotary dial mode. The Pulse Dial Ring 
Timer setting is variable from 300-600 ms.
This program code is only used when an outside (CO) line is programmed for Dial 
Pulse.
DIAL  PULSE
60 / 40  10  PPS 
						

							Dial Pulse Sending2-99
Chapter 2 - Features and Operation
Programming Steps
1. Press the PULSE DIAL I/D TIMER flexible button (FLASH 02, Button #5). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 300-600 ms.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Pulse Dial Ring Timer is set for 300 ms.
Pulse-to-Tone Switchover
Description
When commanded, the system changes the signaling on an outside line from dial pulse to 
DTMF (tone), allowing the use of common carriers behind a dial pulse outside line. This can 
be done manually when dialing, or can be stored within a speed dial number.
Operation
To perform the change-over:
Dial [

] on the dial pad. The remaining digit(s) is sent using DTMF.
(The Pulse-To-Tone Switchover command may also be included in a speed dial bin.)
ICLID Ringing Assignments
Description
ICLID Ringing Assignments let you change the ring assignment based on the incoming 
number received. This feature permits you to select from 252 ringing routes for each entry in 
the name to number translation table. For example, this feature could be used to reroute 
selected customers to a specific ACD or UCD group and bypass the general Attendant.
INT DIGIT PULSE 300-600
300
RINGING
ASSIGNMENTS

1Q
2W
3E
4R

5T
6Y
7U
8I

9O
10 P
11 A
12 S

13 D
14 F
15 G
16 H
DISPLAY RINGING
ASSIGNMENTSNEXT ROUTE
NUMBERPREVIOUS ROUTE
NUMBERSELECT ROUTE
NUMBER

17 J
18 K
19 L
20 ;

21 Z
22 X
23 C
24 V 
						

							2-100Dial Pulse Sending
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [43]. The following message displays:
000 = Route Number (000–251)
DDDD = 3- or 4-Digit Ringing Destination Number
R = Ringing Type
2. Press the RING ASSIGNMENT flexible button (FLASH 43, Button #1). LED #1 is lit 
indicating Route 000 is ready for programming.
3. Enter a valid Destination (DDD) or (DDDD) and Ring type (R) followed by HOLD. A 
confirmation tone sounds and the display updates.
* Internal flexible numbers range = 100-8999
View ICLID Ringing Assignments
Description
Keysets designated to ring on an incoming CO line but not designated to ring on the ICLID 
ring, may receive a ring cycle before the call is moved. The same ringing restrictions applied 
to CO line ringing are applied to ICLID ringing.
Programming Steps
1. Press FLASH 43, Button #17 to display ring assignments. Assignments are displayed in 
sets of five, up to the number programmed. Press FLASH 43, Button #17 additional 
times to cycle to the next group of five ring assignments.
ROUTE  000   DDDDR
Table 2-5: DID/ICLID Ringing Assignments
Valid 3- and 4-Digit Destinations (DDD) and (DDDD) Valid Ring Types (R)
System Speed Bins [9020–9999], for Off-Net Ringing [0] = No Ring; unassigned; or to delete a station
Flexible Extension Numbers* [1] = Day Ring [D]
Flexible Numbers for Voice Mail Groups 1–8* [2] = Night Ring [N]
Flexible Numbers for Hunt Groups 1–8* [3] = Day/Night Ring [DN]
Flexible Numbers for Direct Ringing to Modem* [4] = Special Only [S]
Flexible Numbers for ACD Groups 1–16* [5] = Day/Special [DS]
Flexible Numbers for UCD Groups 1–8* [6] = Night/Special [NS]
Local Number/Name Translation Table Number [600-799] [7] = All Modes [Day/Night/Special [A] 
						

							Dial Pulse Sending2-101
Chapter 2 - Features and Operation
XDDDD = Destination type ID letter fllowed by number to be dialed:
     [F]] plus Fixed Number, e.g., F102
     [H] plus Hunt Group Number, e.g., H6700
     [M] plus Modem Extension Number, e.g., M6099 (default = M499N)
     [R] plus Recorded Announcement Extension Number, e.g., R6020
     [S] plus Station Number, e.g., S6002
     [U] plus UCD/ACD Group/Agent Number, e.g., U6034
     [V] plus Voice Mail Group Number, e.g., V6899
     [B] plus Speed Bin Number, e.g., B9990
RR:
     [0] = No Ring
     [D] = Day Ring
     [N] = Night Ring
     [DN] = Day/Night Ring
     [S] = Special Only
     [DS] = Day/Special
     [NS] = Night/Special
     [A] = All Modes (Day/Night/Special)
Multiple station assignments are accomplished by assigning another destination with 
ring status, DDDDR, and pressing HOLD. This can be done for up to the maximum 
number of stations on the system.
To advance to the next route:
Press the NEXT flexible button (FLASH 43, Button #18) to advance to the next ICLID Route 
number.
To return to a previous route:
Press the PREVIOUS flexible button (FLASH 43, Button #19) to return to the previous ICLID 
Route number.
To select a different route:
1. Press the SELECT ROUTE NUMBER flexible button (FLASH 43, Button #20) to select the 
desired route number.
2. Enter a valid ICLID route number ([000–251] for Triad-S systems).
3. Press HOLD to change to the different route entered. A confirmation tone sounds.
DEFAULT … No destinations or ringing assignments exist.
ROUTE   000   XDDDDRR   XDDDDRR
XDDDDRR    XDDDDRR     XDDDDRR 
						

							2-102 D ire c t In w a rd  Syste m Ac c ess  (D IS A )
Chapter 2 - Features and Operation
Direct Inward System Access (DISA)
The Triad-S allows programming of an unlimited number of outside line calls to provide 
direct access to the system. DISA callers may access LCR, All Internal/External Paging, All Call 
Paging, Call Park Pick-Up, and Meet-Me Paging. A DTMF receiver must be available for DISA 
operation. The duration of a trunk-to-trunk DISA call can be set by system administrator.
Incoming DISA callers may access all line groups such as FX or WATS lines or other outgoing 
services while away from the office.
DISA callers may dial any station directly without going through the Attendant.
DISA Access Code
Description
The DISA Access Code feature permits assigning a 3-digit access code to the system. Anyone 
calling on a DISA line must use this code to gain access to system features. To disable the 
DISA access code, enter (#) three times. Use of this feature with or without access code can be 
abused by callers.
Programming Steps
1. Press the DISA ACCESS CODE flexible button (FLASH 20, Button #1). The following 
message displays:
2. Enter a valid number (000–999) on the dial pad for the DISA access code.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … 100 is the assigned access code.
DISA Programming
Description
Each CO can be assigned as a DISA line using 1 of the 5 DISA types available.

DISA can be programmed using Range programming.

DISA callers are subject to the Class of Service placed on the line accessed for out dialing.

A system administrator can control call duration after establishing a Trunk-to-Trunk call.

After expiration of the Conference Timer, a tone is presented to both DISA parties, then 
one minute later the system automatically releases both trunks.

The Conference Timer does not affect or control a DISA-to-Station call.
Vodavi has taken precautions to prevent fraud by requiring a security code for this 
feature. However, it is may still be vulnerable to fraud.
DISA  ACCESS  CODE
100 
						

							Direct Inward System Access (DISA) 2-103
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 (Page A) is lit. The following message displays to indicate current 
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the DISA flexible button (FLASH 40, Page A, Button #7).
5. Enter a valid number (0-5) on the dial pad to indicate type of DISA desired.
[0] = No DISA
[1] = 24-Hour DISA
[2] = Night DISA
[3] = 24-Hour DISA with forwarding
[4] = Night DISA with forwarding
[5] = Telecenter 24-Hour DISA with forwarding (requires optional software)
6. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … No outside lines are assigned as DISA lines.
DISA Call Forwarding
Four options are available for a DISA line: 1) 24-hour, 2) night, 3) 24-hour with forwarding,
4) or night with forwarding. The CO line ringing at a station follows preset forward or no-
answer call forward using the preset forward timer the same as an initially ringing CO line 
does. It follows direct forward and busy forward the same as an initially ringing CO line. If the 
preset forward timer is set to 00 (disabled) the first forward of the DISA ringing call at a 
station takes 15 seconds.
CO   LIN E  AT TRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines (001-012) are 
selected.
XXX - XXX  PAGE  A
ENTER  BUTTON  NUMBER
DISA  TYPE 0-5
NONE 
						

							2-104 D ire c t In w a rd  Syste m Ac c ess  (D IS A )
Chapter 2 - Features and Operation
DISA CO-to-CO
Description
The DISA CO-to-CO (or Conference) option on the CO line governs a DISA caller’s ability to 
access other outside lines. CO lines must have DISA CO-to-CO enabled to allow a DISA caller 
to establish an outgoing CO-to-CO connection. This allows for specific CO line access 
restriction on DISA calls. A station with Conference enabled can initiate a conference on CO 
lines regardless of the CO line conference marking.
The CO line conference flag affects a DISA caller’s ability to access outgoing CO lines as 
shown in the following table:
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 (Page A) is lit. The following message displays to indicate current 
programming of that line or group of lines:
XXX-XXX = CO Line Range
4. Press the DISA CO-TO-CO flexible button (FLASH 40, Page A, Button #4).
Table 2-6: CO Line Conference Flag
Incoming DISA CO
DISA Caller Attempts to Access
CO-to-CO Enabled CO-to-CO Disabled
CO-to-CO Enabled Call Allowed Call Denied
CO-to-CO Disabled Call Denied Call Denied
CO  LINE  ATTRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX  PAGE  A
ENTER  BUTTON  NUMBER