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Vodavi Starplus Triad S Installation Programming Manual

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    							Keyset Mode2-155
    Chapter 2 - Features and Operation
    The following Modes are described:
    Inactive -- No CTI information is sent/received by the telephone.
    PC Phone -- CTI information used with Vodavi Discovery Desktop and Discovery PC Phone 
    software must be set to 4800 baud rate.
    AT D -- This is the modem dialing command. The telephone recognizes the ATD and 
    accepts digits after the command. This allows the PC connection to the telephone to use 
    the AT Ringing command. (Available baud rates are: 1200, 2400, and 4800.)
    ATH or ATHX (X = 0 or 1) -- This is the modem on hook/off hook command. ATH or ATH0 
    forces the telephone to the on hook state from its current state. ATH1 forces the 
    telephone to the off hook state from its current state.
    CKTU -- Cordless Key Telephone Unit. This mode is used when the optional Wanderer is 
    connected to the station. (Refer to the Wanderer User Guide for additional information.)
    SPI -- Service Provider Interface. This mode is used in conjunction with TAPI applications 
    such as Discovery Link.
    TAPI -- For future use.
    Use Flash 50 programming when you want to modify a range of stations’ attributes using 
    fixed station numbers.
    Use Flash 51 programming to modify a single station’s attributes using a flexible station 
    number.
    Programming Steps
    1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
    the following messages displays:
    2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station 
    is being programmed, enter that number twice, e.g., [100 100].
    -or-
    Enter a valid flexible number (100-8999) to be programmed.
    If the handset is off hook (lifted), these commands are discarded and no action is 
    taken by the telephone.
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    STATION ATTRIBUTES
    SELECT A STATION RANGEENTER STATION NUMBER
    If HOLD is pressed without entering a station range, ALL stations are selected. 
    						
    							2-156Keyset Mode
    Chapter 2 - Features and Operation
    3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
    Flexible button #19 is lit. The display updates to reflect current programming for Page A:
    4. Press button #20. The display updates to reflect current programming for Page B.
    5. Press the KEYSET MODE flexible button (Button #12). The following message displays:
    6. Enter a valid number (0-6) to change the mode of a digital telephone:
    [0] = Inactive Mode (normal mode without CTI box)
    [1] = PC Phone (Discovery Desktop) Mode at 4800 baud
    [2] = ATD Command Mode at 4800 baud
    [3] = ATH Command Mode at 4800 baud
    [4] = CKTU Mode at 4800 baud
    [5] = SPI Mode at 4800 baud
    [6] = TAPI Mode at 4800 baud
    7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
    DEFAULT … Keyset is set for Inactive Mode.
    Operation
    At an idle station:
    1. Dial the Keyset Mode code [648] on the dial pad,
    -or-
    Press preprogrammed KEYSET MODE button, the following displays:
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    XXX -  XXX  PAGE A
    ENTER  BUTTON  NUMBERSXXX      PAGE A
    ENTER  BUTTON  NUMBER
    XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
    Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
    XXX -  XXX  PAGE B
    ENTER  BUTTON  NUMBERSXXX      PAGE B
    ENTER  BUTTON  NUMBER
    XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
    KEYSET  MODE 0-6
    INACTIVE  MODE
    INACTIVE 2400
    MODE=
    SAVE=HOLD BAUD=# 
    						
    							Last Number Redial2-157
    Chapter 2 - Features and Operation
    2. Press [] to scroll through the keyset modes.
    3. Press [#] to scroll through the baud rates.
    4. Press the HOLD button to save the desired entries.
    ELECTRONIC TELEPHONE
    Not applicable
    SINGLE LINE TELEPHONE
    Not applicable
    Conditions
    » Telephone must be in AT command mode to process AT commands.
    » CTI information is still sent out the RS-232 port in AT command mode.
    » The ATD command is always accepted by the telephone while it is in the AT command 
    mode. ATHX is accepted only if enabled.
    » ATZ is always enabled if station is in the ATD or ATH command mode.
    » ATD accepts W to indicate a pause command (ATDT9W9982200).
    » ATH or ATH0 causes an on hook event. ATH1 must be specified to go off hook.
    » AT or ATZX (X = 0 or 1) is the modem reset/initialize command. When these commands 
    are sent to the keyset, it returns OK in ASCII format.
    » Only one station at a time can be programmed when using a flexible station number.
    » When in Flash 51 programming, if you press HOLD without specifying a flexible number 
    to be programmed, you will get the station that is in port/station 100.
    Last Number Redial
    Description
    The Last Number Redial (LNR) feature permits the automatic redialing of the last telephone 
    number dialed on an outside line. Up to 24-digits can be stored. Outside line selection of the 
    same line used is automatic.
    Operation
    1. Press the SPEED button.
    2. Press [#]. The last number dialed over an outside line is automatically redialed.
    The system automatically selects the original line used to place the call and redials 
    the number.
    If that line is busy, the system automatically selects another line from the same group 
    and redials the number.
    If no lines are available in the same group, the station receives busy tone and can 
    queue for a line.
    If the station user preselects a line before activating LNR, the preselection overrides 
    the line that was used originally. 
    						
    							2-158LCD
    Chapter 2 - Features and Operation
    SINGLE LINE TELEPHONE
    Not applicable
    LCD
    LCD Display - Contrast
    Description
    There are four contrast adjustments available to adjust the LCD for different lighting levels.
    Operation
    At idle phone:
    Press volume bar up or down for desired effect.
    SINGLE LINE TELEPHONE
    Not applicable
    Conditions
    » BGM must be inactive.
    » Handset must be in cradle.
    » ON/OFF button must be set to OFF.
    LC D In t era c t ive  D is pl a y
    Description
    The Executive Digital Telephone provides the user with visual indication of call status. Calls to 
    and from other extensions, number dialed, line used, and Camp On are some of the features 
    displayed.
    Each display is arranged into upper and lower fields.
    The upper field shows the current activity of the telephone.
    The lower field is divided into two sections:
     -  The left section of the lower field shows either the date, speed bin number, connected 
    intercom station, or outside line number.
     -  The right section of the lower field shows the current time or elapsed time on an 
    outside call.
    The following table shows LCD displays based on the function performed. 
    						
    							LCD2-159
    Chapter 2 - Features and Operation
    Table 2-13: Liquid Crystal Displays (LCD)
    Function CALLING Station Display CALLED Station Display
    Idle Station
    Manually Dialing Outgoing Calls
    Recalling Line from Hold
    Recalling Line from Another Station
    Connected to an Incoming CO line
    Intercom Call
    Camp On
    Conference
    Internal Page
    * Features available with optional software
    STATION XXX
    MMM DD YY HH:MM am
    STA XXXNAME
    MMM DD YY HH:MM am
    STATION XXXNAME
    MMM DD YY HH:MM am
    18005551212
    LINE XXX HH:MM:SS
    LINE XXX RECALLING
    MMM DD YY HH:MM am
    RECALL FROM STA XXX
    LINE XXX HH:MM:SSRECALL FROM ..(name)..
    LINE XXX HH:MM:SS
    STATION XXX
    LINE XXX 00:00:10
    CALL TO STA XXX
    MMM DD YY HH:MM am
    CALL TO ..(name)..
    MMM DD YY HH:MM am
    CALL FROM STA XXX
    MMM DD YY HH:MM am
    CALL FROM ..(name)..
    MMM DD YYY HH:MM am
    CALL TO STA XXX
    MMM DD YY HH:MM am
    CALL TO ..(name)..
    MMM DD YY HH:MM am
    CAMP ON BY STA XXX
    MMM DD YY HH:MM am
    CAMP ON BY ..(name)..
    MMM DD YY HH:MM am
    CONFERENCE
    MMM DD YY HH:MM amCONFERENCE
    MMM DD YY HH:MM am
    INTERNAL PAGE
    ZONE X HH:MM amPAGE FROM STA XXX
    MMM DD YY HH:MM am
    PA G E  F R O M  . . ( n am e ) . .
    MMM DD YY HH:MM am 
    						
    							2-160LCD
    Chapter 2 - Features and Operation
    External Zone Page and External All 
    Call Page
    All Call Page
    Meet Me Page
    Station Call Forward
    (originating station and name in 
    display)
    Station No-Answer Call Forward
    (originating station)
    Station Busy/
    No-Answer Call Forward
    (originating station)
    Station Busy
    Call Forward
    (originating station)
    * Features available with optional software
    Table 2-13: Liquid Crystal Displays (LCD)
    Function CALLING Station Display CALLED Station Display
    EXTERNAL PAGE
    ZONE X HH:MM am
    EXTERNAL PAGE
    MMM DD YY HH:MM am
    ALL CALL PAGE
    MMM DD YY HH:MM amPAGE FROM STA XXX
    MMM DD YY HH:MM am
    ALL CALL PAGE
    MMM DD YY HH:MM am
    CALL FROM XXX
    MMM DD YY HH:MM am
    PA G E  F R O M  X XX
    MMM DD YY HH:MM am
    CALL TO XXX
    MMM DD YY HH:MM am
    FORWARDED TO STA XXX
    MMM DD YY HH:MM am
    FORWARDED TO ..(name)..
    MMM DD YY HH:MM am
    NO ANS FWD TO STA XXX
    MMM DD YY HH:MM am
    NO ANS FWD TO ..(name)..
    MMM DD YY HH:MM am
    BSY/NA FWD TO STA XXX
    MMM DD YY HH:MM am
    BSY/NA FWD TO ..(name)..
    MMM DD YY HH:MM am
    BUSY FWD TO STA XXX
    MMM DD YY HH:MM am
    BUSY FWD TO ..(name)..
    MMM DD YY HH:MM am 
    						
    							LCD2-161
    Chapter 2 - Features and Operation
    Forwarded Call
    (name in display)
    For warded
    Intercom Call
    Station Forwarded to Voice Mail 
    Group (station idle)
    Station Forwarded to ACD* or UCD 
    Group (station idle)
    Preset Forward
    Station Call to Station Forwarded to 
    a Voice Mail Group*
    Call Pick-Up
    Exclusive Hold
    Do Not Disturb
    * Features available with optional software
    Table 2-13: Liquid Crystal Displays (LCD)
    Function CALLING Station Display CALLED Station Display
    FORWARDED TO STA XXX
    VIA STA XXX HH:MM am
    FORWARDED TO ..(name)..
    VIA STA XXX HH:MM am
    CALL FROM STA XXX
    VIA STA XXX HH:MM am
    CALL FROM ..(name)..
    VIA STA XXX HH:MM am
    FORWARDED TO STA XXX
    VIA STA XXX HH:MM amCALL FROM STA XXX
    VIA STA XXX HH:MM am
    FORWARDED TO VOICE MAIL
    MMM DD YY HH:MM am
    FORWARDED TO ACD 55X
    MMM DD YY HH:MM am
    FORWARD RING
    LINE XXX HH:MM am
    FORWARDED TO VOICE MAIL
    VIA STA XXX HH:MM amFORWARDED TO VOICE MAIL
    MMM DD YY HH:MM am
    CALL TO STA XXX PICKED UP
    BY STA XXX HH:MM amCALL TO STA XXX
    FROM STA XXX HH:MM am
    TRANSFER FROM STA XXX
    LINE XXX HH:MM am
    LINE HOLDING
    LINE XXX HH:MM am
    DO NOT DISTURB STA XXX
    MMM DD YY HH:MM am
    DO NOT DISTURB ..(name)..
    MMM DD YY HH:MM am
    STA IN DO NOT DISTURB
    MMM DD YY HH:MM am 
    						
    							2-162LCD
    Chapter 2 - Features and Operation
    Call Back
    Outside Line Transfer
    Message Waiting
    Reply to a Message Waiting
    Programmed Flash Command (F)
    Programmed Pause Command (P)
    Programmed Pulse-To-Tone 
    Switchover (S)
    CO Line Queuing
    * Features available with optional software
    Table 2-13: Liquid Crystal Displays (LCD)
    Function CALLING Station Display CALLED Station Display
    CALL BACK FROM STA XXX
    MMM DD YY HH:MM am
    CALL BACK FROM ..(name)..
    MMM DD YY HH:MM am
    CALL FROM STA XXX
    MMM DD YY HH:MM am
    CALL FROM ..(name)..
    MMM DD YY HH:MM am
    TRANSFER FROM STA XXX
    LINE XXX HH:MM am
    TRANSFER FROM ..(name)..
    LINE XXX HH:MM am
    MSG: XXX XXX XXX XXX XXX
    MMM DD YY HH:MM am
    CALL TO STA XXX
    MMM DD YY HH:MM am
    CALL TO ..(name)..
    MMM DD YY HH:MM am
    CALL BACK FROM STA XXX
    MMM DD YY HH:MM am
    F*1
    950777P1234567
    SPEED XXXX HH:MM am
    950777S1234567
    SPEED XXXX HH:MM am
    PLACED IN QUEUE FOR
    LINE XXX HH:MM am
    QUEUE CALL BACK
    LINE XXX HH:MM am 
    						
    							LCD2-163
    Chapter 2 - Features and Operation
    Hunt Groups
    ACD* or UCD Groups
    Ringing CO Lines
    Display Security
    Station Forwarding Off-Net
    Call to Station Forwarded Off-Net
    (before and after a call is answered)
    Calls in Queue
    (supervisor)
    Calls in Queue
    (using dial code)
    ACD* or UCD
    Unavailable Mode (Agent Station)
    ACD* or UCD
    Station Call to Voice Mail Group Pilot 
    Number
    * Features available with optional software
    Table 2-13: Liquid Crystal Displays (LCD)
    Function CALLING Station Display CALLED Station Display
    CALL TO STA XXX
    VIA HUNT HH:MM am
    CALL TO ..(name)..
    VIA HUNT HH:MM am
    CALL TO STA XXX
    VIA ACD HH:MM am
    CALL TO ..(name)..
    VIA ACD HH:MM am
    LINE RINGING
    LINE XXX HH:MM am
    DISPLAY SECURITY
    LINE XXX HH:MM:SS
    FORWARDED TO SPEED XXXX
    MMM DD YY HH:MM am
    FORWARDED OFF NET
    LINE XXX CALLED 102
    2331234
    LINE XXX HH:MM:SS
    FORWARDED TO SPEED XXXX
    MMM DD YY HH:MM am
    55X: CIQ: XX AGENT(S): XX
    OLDEST CALL HH:MM:SS
    ACD 55X 02 CALLS IN QUEUE
    MMM DD YY HH:MM am
    UNAVAILABLE ACD * XXX *
    MMM DD YY HH:MM am
    CALL TO VOICE MAIL
    MMM DD YY HH:MM am 
    						
    							2-164LCD
    Chapter 2 - Features and Operation
    Dial By Name
    Off-Hook Voice Over (OHVO)
    Executive O verride
    Voice Mail* Transfer with ID Digits
    Repeat Redial
    Call Coverage Station
    (after call is answered at coverage 
    station in a non-network system or 
    within same Node)
    (after call is answered at coverage 
    station in a network with a call 
    passed across a switch)
    Name/Number Display at Idle
    Scrollable Canned Messages
    ACD* Transfer Display
    * Features available with optional software
    Table 2-13: Liquid Crystal Displays (LCD)
    Function CALLING Station Display CALLED Station Display
    DIAL NAME:
    MMM DD YY HH:MM pm
    ANNOUNCE TO STA XXX
    MMM DD YY HH:MM amANNOUNCE FROM STA XXX
    MMM DD YY HH:MM am
    MONITORING STA XXX
    MMM DD YY HH:MM am
    CALL TO VOICE MAIL
    VIA  XXX MMM DD YY
    ENTER VM ID:
    MMM DD YY HH:MM pm
    ENTER RPT REDIAL TIMER
    XXX 066-999
    RPT REDIAL CALLBACK:
    MMM DD YY HH:MM pm
    CALL FOR STA XXXX
    MMM DD YY HH:MM am
    CALL FOR STA XXXX
    FROM STA YYYY HH:MM:SS
    XXXXXXXXX CALLING
    YYYYYY HH:MM:SS
    STA YYYXXXXXXXX
    MMM DD YY HH:MM pm
    XXXXXXXXXXXXXXXX
    NEXT=# PREV=* SAVE=HOLD
    TRANSFER FROM ACD 55X
    LINE XXX HH:MM am 
    						
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