Vodavi Starplus Triad S Installation Programming Manual
Have a look at the manual Vodavi Starplus Triad S Installation Programming Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
CO Line Group2-65 Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the CO LINE GROUP ACCESS flexible button (Button #8). The following message displays: 6. To add a Line Group, enter a valid number (00, or 01–23) to designate the outside line groups that the station can access, press 1, and then press HOLD to save the entry. A confirmation tone sounds and the display updates. 7. To delete a Line Group, enter a valid number (00, or 01-23), press 0, and then press HOLD. A confirmation tone sounds and the display updates. DEFAULT … Stations are allowed access to Group 1. If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number LINE GROUP ACCESS 01-23 1 00+1+HOLD = No Access (911 calls are blocked unless 911 Feature is active). 01+1+HOLD = Access to Group 1 by dialing Code 9 or 801(Code 800 if 911 Feature is active). Users access Line Groups 2-23 by dialing 802-823, respectively.
2-66CO Line Group Chapter 2 - Features and Operation Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. CO Line Group Programming Description Twenty four line groups are available for CO line assignment. Groups should be assigned according to type (local, FX, WATS, etc.). All unassigned CO lines should be programmed into a different group so they are not accessed by Line Queuing, Pooled Group access (Pool Buttons), Speed Dial, or LCR features. Any Line Group can be used for programming a line(s) as private; for private lines, assign Line Group access to only one station in Flash 50/51, Page B, Button #8. Ordinarily, use Line Group 0 as a private line. Also, all unused CO Lines should be placed in Line Group 0. CO Lines assigned to a Line Group 0 can only be accessed by stations with a direct CO appearance (button) on their phone. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the CO LINE GROUP flexible button (FLASH 40, Page A, Button #8). When tying multiple systems together, use the Networking Table (FLASH 16). CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER
CO Line - Identification2-67 Chapter 2 - Features and Operation 5. Enter a valid number on the dial pad (0-23) which corresponds to Groups 0-23. 6. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … All lines are placed in Line Group 1. CO Line - Identification Description The CO Line Identification feature allows entering a name into the database for each individual line (trunk) connected to the system. The name may be entered in any combination up to 12-characters in length (this represents 24 digits entered). When the CO line identification field is programmed, display telephones receive the identification field in place of the default field (LINE XXX). SMDR always print the line number in place of the programmed name. A programmable data field is available for each line in the system. CO Line Identification Display Description The Co Line Identification Display feature allows the entry of a name for each line (trunk) connected to the system. Once entered into the database, LCD phones, including the Attendant stations, receive the programmed line name in place of the default LINE XXX message. This applies to all line call processing conditions where the current LINE XXX message displays. SMDR continues to print out the line number in place of the programmed name. If the line name was not programmed, the current LINE XXX display is the default. A programmable data field is available for each line in the system. Line names may be assigned using the range programming. A message similar to the following display is used for all CO Line displays when a name is programmed for a CO Line. LINE GROUP 0-23 1 LINE RINGING nnnnnnnnnnnn HH:MM am Entries can be made using a keyboard by following the same outlined procedures using Figure C-1: Data Terminal Program Codes Cross Reference.
2-68CO Line - Identification Chapter 2 - Features and Operation Programming Steps Each CO line can be programmed to have a name associated to it in database programming. 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the CO LINE IDENTIFICATION flexible button (FLASH 40, Page A, Button #11). The following message displays: 5. Enter the name by using keys on the dial pad as follows. Valid alphanumeric characters are: [A-Z], [0-9], [ ], [#], [-] [spaces] and other ASCII characters as listed in Figure 2-4 . Any combination up to 12 characters may be entered (this represents 24 digits entered). Figure 2-4: Dial Pad Keys CO L IN E AT TRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER LINE IDENTIFICATION LINE 001 Other Codes 1 = 1# 8 = 8# “ = 01 * = *# 2 = 2# 9 = 9# , = 02 ( = #1 3 = 3# 0 = 0# ? = 03 ) = #2 4 = 4# Space = 11 / = 04 + = #3 5 = 5# : = 12 ! = *1 = = #4 6 = 6# - = 13 $ = *2 # = ## 7 = 7#‘ = 14 & = *4 . = 24
CO Line - Incoming Ringing Assignment 2-69 Chapter 2 - Features and Operation 6. Press HOLD to save the entry. A confirmation tone sounds and the display updates. CO Line - Incoming Ringing Assignment Description Each CO line may be programmed (in database admin) so that incoming ringing on the specified CO line(s) may be assigned initial ringing to one of the following destinations: One or more stations (Keyset or SLT ) An ACD, UCD, Voice Mail or Hunt Group Off-Net (via Speed Dial) The ring-in follows Day Ring assignments unless Night Service mode is active, in which case all incoming CO calls follow Night Ring assignments. When ringing is assigned to a keyset, a direct line appearance or an idle LOOP button must be available to receive the call. Station call forwarding of the initial ringing CO call is possible and can be directed to other keysets with an available LOOP button or direct appearance. If the initial ringing CO call cannot ring at the destination assigned, the call rings at the first Attendant station. If all ringing assignments are deleted, calls continue to ring at Station 100. CO Line Ringing Assignments Description Each CO Line may be assigned to ring any station in the system; UCD, Voice Mail or Hunt Group, or Off-Net (via speed dial). CO Line ringing is programmed on a per CO Line destination basis. Each destination may be designated to ring during the day, during the night, or receive both Day and Night ringing. Stations that are assigned for initial ring-in must have a LOOP button(s) to answer calls if a direct CO appearance is unavailable. An incoming CO line may be programmed to any number of stations but it cannot be programmed to ring a mixture of stations and groups in the same time period. Incoming calls directed Off-Net are connected to an outgoing system speed bin. CO lines assigned to ring multiple stations do not follow any station’s forwarding. If an error is made while entering digits, press HOLD to save the erroneous entry. Key in digits over the old name; if excess characters remain, use the digits [11] to transpose spaces over the undesired characters.
2-70 CO Line - Incoming Ringing Assignment Chapter 2 - Features and Operation Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the RING ASSIGNMENT flexible button (FLASH 40, Page A, Button #10). The display shows the following information: 5. Enter a valid Destination (DDD) or (DDDD) and Ring type (R) followed by the HOLD button. A confirmation tone sounds and the display updates. CO LIN E AT TRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER RING ASSIGNMENTS ENTER DDDR The actual LCD displays a 3-digit destination field (DDD), but both a 3- or 4-digit entry is possible.
CO Line - Incoming Ringing Assignment 2-71 Chapter 2 - Features and Operation * Internal flexible numbers range = 100-8999 To add multiple stations: Enter: DDDDR HOLD DDDDR HOLD DDDDR HOLD...etc. (Example: 10073 HOLD, 10083 HOLD, 10093 HOLD) To delete a single station: Enter: DDDD0 HOLD (Example: 10080 HOLD) To delete multiple stations: Enter: DDDD0 HOLD DDDD0 HOLD...etc. (Example: 10080 HOLD, 10090 HOLD) DEFAULT … All CO lines ring at the Attendant, Station 100 during Day and Night Modes. Table 2-4: CO Line Ringing Assignments Valid 3- and 4-Digit Destinations (DDD) and (DDDD) Valid Ring Types (R) System Speed Bins [9020–9999], for Off-Net Ringing [0] = No Ring; unassigned; or to delete a destination Flexible Extension Numbers* [1] = Day Ring [D] Flexible Numbers for Voice Mail Groups 1–8* [2] = Night Ring [N] Flexible Numbers for Hunt Groups 1–8* [3] = Day/Night Ring [DN] Flexible Numbers for Direct Ringing to Modem* [4] = Special Only [S] Flexible Numbers for ACD Groups 1–16* [5] = Day/Special [DS] Flexible Numbers for UCD Groups 1–8* [6] = Night/Special [NS] [7] = All Modes [Day/Night/Special [A]
2-72 CO Line - Incoming Ringing Assignment Chapter 2 - Features and Operation Incoming CO Line Ringing - Setting Flash Rate Description The Incoming CO Line Ringing flash rate is the rate at which an Incoming CO line or Loop Button flashes. This flash rate can be programmed to 29 different options identified in the flash rate table, which enables the programmer to customize the key system configuration to desired flash rates. Programming Steps 1. Press the INC CO RING flexible button (FLASH 07, Button #1). The following message displays: 2. Enter a valid number (00-28) on the dial pad that correspond to one of the 29 available options. (Refer to Table 2-11 on page 2-130.) 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Incoming CO Ringing flash rate is set for RED 480 ipm Flutter (08). Display Ring Assignments Description Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range INC CO RING 00-28 RED 480 IPM FLUTTER CO L INE AT TRIBUTE S SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER
CO Line - Incoming Ringing Assignment 2-73 Chapter 2 - Features and Operation 4. Press FLASH 40, Page A, Button #13 to display ring assignments. Assignments are displayed in sets of six, up to the number programmed. The following format displays the assignments. XDDDD = Destination type ID letter fllowed by number to be dialed: [F]] plus Fixed Number, e.g., F102 [H] plus Hunt Group Number, e.g., H6700 [M] plus Modem Extension Number, e.g., M6099 (default = M499N) [R] plus Recorded Announcement Extension Number, e.g., R6020 [S] plus Station Number, e.g., S6002 [U] plus UCD/ACD Group/Agent Number, e.g., U6034 [V] plus Voice Mail Group Number, e.g., V6899 [B] plus Speed Bin Number, e.g., B9990 RR: [0] = No Ring [D] = Day Ring [N] = Night Ring [DN] = Day/Night Ring [S] = Special Only [DS] = Day/Special [NS] = Night/Special [A] = All Modes (Day/Night/Special) 5. Press FLASH 40, Page A, Button #13 additional times to cycle to the next group of six ring assignments. Ring assignments are displayed in numerical order, from the lowest to the highest number. Reseize Timer Description The Reseize Timer option lets the user adjust the Reseize Timer on a per CO Line basis. The Reseize Timer can be used on any trunk type. This timer sets the time period that a trunk is held disconnected after receiving a disconnect before being reseized when a device is queued for a member of the trunk group. Programming Steps 1. Press the RESEIZE TIMER Button (FLASH 40, Page C, Button #3) in the flexible button field. The following message displays: 2. Enter a valid number on the dial pad that corresponds to 000–255 (0 ms to 2.55 seconds). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Reseize Timer is set for two seconds. XDDDDRR XDDDDRR XDDDDRR XDDDDRR XDDDDRR XDDDDRR RESEIZE TIMER 000-255 200
2-74 CO Line - Incoming Ringing Assignment Chapter 2 - Features and Operation Guard Timer Description The outgoing Guard Timer is used to set the length of time a CO is held busy to outgoing seizure after a valid release is detected. If a user attempts to access a CO line before the Guard Timer expires, their LED illuminates to indicate that the line is seized, however the CO line is not actually seized until the timer expires. The user gets a busy tone, and may receive a delayed CO dial tone if the timer is set to a large value. Programming Steps 1. Press the GUARD TIMER button (FLASH 40, Page C, Button #4) in the flexible button field. The following message displays: 2. Enter a valid number on the dial pad which corresponds to 1–60 (100 ms to 6 seconds). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT …Guard Timer is set for .5 seconds. Tra n s m it Vo l u m e Description Up to ten volume levels are available for each CO Line in the system. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible Button #19 (Page A) is lit. GUARD TIMER 1-60 05 Do NOT adjust this option without consulting Technical Support first. The default s e t t i n g s w e r e s e t t o a p p l y t o m o s t a p p l i c a t i o n s . H a v e t h e dB r e a d i n g s o n a l l C O l i n e s available when calling Technical Support. CO LIN E AT TRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected.