Vodavi Starplus Triad S Installation Programming Manual
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Ring Down/Hot Line/Off-Hook Preference 2-205 Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the OFF-HOOK PREF flexible button (Button #10). The following message displays: 6. Enter a valid button number (01–24) or (00) to indicate no specific button is preferred. (SLTs use [01] to enable or [00] to disable.) 7. Enter a 0 or 1 to disable/enable the Off-Hook Preference as follows: [0] = Disables programmable preference so users may not change the off-hook preference as set in programming. Also use for SLT stations. [1] = Enables programmable preference to key station users so that they may change the off-hook preference through a user dial code. 8. Press HOLD. A confirmation tone sounds and the display updates. DEFAULT … All digital telephones can change their preference but no button is assigned (00). If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number OFF HOOK PREFENCE BTN XXY 00 ENABLED
2-206 Ring Down/Hot Line/Off-Hook Preference Chapter 2 - Features and Operation Operation If your phone has been programmed for Off-Hook Preference, you can access an outside line, or a feature by going off-hook or pressing the ON/OFF button. It simulates the depression of a specific button and can be programed by a station user or a database administration programmer using code [691] + the button number. While Off-Hook Preference is enabled, you may access internal intercom dial tone as follows: 1. Press the preprogrammed ICM button, -or- Dial your intercom number. (Do not lift handset or press ON/OFF button before dialing intercom number.) LED lights steady and intercom dial tone sounds. 2. Dial an internal station or feature access code. Off-Hook Preference Programming (Via a Station) If your phone is programmed for Off-Hook Preference and you were given the ability to enable or change the prime flexible button: 1. Dial [691] on the dial pad. 2. Dial the desired button number. Refer to the following chart. To disable Off-Hook Preference: 1. Dial [691] on the dial pad. 2. Dial [00] on the dial pad. SINGLE LINE TELEPHONES When establishing an Off-hook Preference for SLT stations, it is necessary to program the SLTs CO line or line group, to access when going off-hook. To program this, refer to “To assign a CO Line Group for an SLT (with off-hook preference):” on page 2-132. Conditions » Single line telephones can bypass Off-hook Preference by doing a hookflash and then dialing their extension number. » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. 01020304 05060708 09101112 13141516 17181920 21222324
Save Number Redial (SNR)2-207 Chapter 2 - Features and Operation Save Number Redial (SNR) Description Any number dialed on an outside line can be saved permanently and used at any time. This number is saved until a new number is stored. Operation To save the last number dialed: 1. After placing an outside call, keep handset off-hook. 2. Press the SPEED button twice. To dial a number that was saved (using the steps above): 1. Press the SPEED button. 2. Dial the [ ] button. System automatically selects the original line used to place the call and redials the number. If that line is busy, the system automatically selects another line from the same group and redials the number. If no lines are available in the same group, the station receives busy tone and can queue for a line. If the station user preselects a line before activating SNR, the preselection overrides the line originally used. SINGLE LINE TELEPHONE Not applicable Serial Number (MPB) Description When feature code [609] is dialed on a display telephone, the serial number of the MPB displays. The serial number is used when you activate or upgrade the system. Operation Dial feature code [609]. SERIAL NUMBER: XXXXXXXX
2-208Single Line Telephone Chapter 2 - Features and Operation Single Line Telephone Compatibility Description The Triad-S supports industry standard 2500-type (DTMF) single line telephone (SLT) instruments. When the Circuit Single Line Interface Board (CSIB) is installed in the Triad-S, a maximum of 24 single telephones can be supported. SLT DTMF Receiver Timer Description Single line telephones require the use of a DTMF receiver when going off-hook and dialing. When SMDR or toll restriction (via COS assignments) is enabled, a DTMF receiver monitors and screens the SLT digits for the duration of this timer. By adjusting this timer, the system administrator may free system DTMF receivers sooner if system SLT traffic is heavy, or provide a longer monitoring period if toll restriction becomes a problem. Note that when LCR is enabled, the DTMF receivers are released when the expected number of digits are dialed as entered in the LCR database. The SLT DTMF Receiver Timer setting is variable from 005-100 seconds. Programming Steps 1. Press the SLT DTMF RECEIVER TIMER flexible button (FLASH 01, Button #12). The following message displays: 2. Enter a valid number that corresponds to 005–100 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … SLT DTMF Receiver Timer is set at 20 seconds. SLT Hook Flash Timer Description The SLT Hook Flash Timer determines how long an SLT user presses the hook switch for it to be considered a valid on hook (disconnect) request. An on-hook shorter in duration (but longer than the Hook Switch Bounce Timer) is considered a Hook Flash (transfer) request. Refer to Figure 2-14 on page 2-209. The SLT Hook Flash Timer setting is variable from 0.5-2.0 seconds. SLT RCVR TIMER 005-100 020 Some SLTs have a fixed or programmable Flash Timer (Flash or Tap button). This Hook Switch Timer must be set longer than the SLT Flash Timer to allow Hook Flash transfer.
Single Line Telephone2-209 Chapter 2 - Features and Operation Programming Steps 1. Press the SLT HOOK FLASH TIMER flexible button (FLASH 01, Button #14). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 0.5-2.0 seconds in 1/10 second increments. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … SLT Hook Flash Timer is set at 10 (one second). SLT Hook Flash Bounce Timer Description The SLT Hook Flash Bounce Timer determines the time needed to determine a valid on-hook or off-hook condition for single line telephones. On-Hook or Off-Hook signals that are shorter in duration than this timer are ignored by the system. Refer to Figure 2-14 . The SLT Hook Flash Bounce Timer setting is variable from 0-1 seconds in 10 ms increments. This is a 3-digit entry where 010 equals 0.1 seconds. Figure 2-14: Hook Switch Activity Programming Steps 1. Press the SLT HOOK FLASH BOUNCE TIMER flexible button (FLASH 01, Button #15). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 0-1 seconds in 10 ms increments. HOOK SWITCH TIME 05-20 10 HOOK SW T BOUNCE 000-100 030
2-210Software Version (MPB) Chapter 2 - Features and Operation 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … SLT Hook Flash Bounce Timer is set to 0.30 seconds. Software Version (MPB) Description The current system software version can be viewed. The display shows the version number and level of software. Operation To view the Software Version Display: Dial the S/W Display code [605] on the dial pad. The top line of the LCD shows the engineering version of the software. The bottom line of the LCD shows the features that are enabled for your software, e.g., BASIC or ACD. Conditions » The station must be an LCD type to view the information. Speakerphone Both Enhanced and Executive Digital Telephones are equipped with a speakerphone. Speakerphone Options Description The speakerphone can be programmed to work in one of three ways: Normal speakerphone operation. Disabled for outgoing and incoming CO calls, but handsfree on intercom allowed. Headset operation allowed. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER
Speakerphone2-211 Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press button #20. The display updates to reflect current programming for Page B. 5. Press the SPEAKERPHONE flexible button (Button #4). The following message displays: 6. Enter a valid number (0-4) on the dial pad to identify the speakerphone operation. [0] = Works as normal speakerphone. Full speakerphone capabilities on CO lines and Intercom. [1] = Speakerphone enabled for intercom calls only. Speakerphone capabilities disabled for outgoing CO line calls (monitoring and on-hook dialing are still permitted). [2] = Permits toggling of speakerphone and headset operation via the [634] Headset code. [3] = Forces the telephone to always ring in the tone intercom mode. [4] = Forces the telephone to the hand-free intercom mode always. 7. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … All stations are assigned an ID of 0 (Full Speakerphone). If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE B ENTER BUTTON NUMBERSXXX PAGE B ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number SPEAKERPHONE 0-4 FULL SPEAKERPHONE
2-212Sp ee d Di al Chapter 2 - Features and Operation Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Speakerphone Operation Description The Speakerphone feature allows you to conduct a conversation without lifting the handset. Speakerphone volume can be adjusted as desired. Operation 1. Press ON/OFF button to ON. Intercom dial tone sounds. 2. Press the Volume Bar to change the tone volume. The following message displays: 3. Press the party’s DSS button, or press an available outside line button and dial the number. Speakerphone is activated. 4. Press ON/OFF button to OFF to end the call. SINGLE LINE TELEPHONE Not applicable Speed Dial Station Speed Dial Numbers Description A keyset user can associate up to 20 frequently dialed numbers as Station Speed Numbers (9000 to 9019). Telephone numbers can be up to 24 digits including pauses, flash commands, pulse-to-tone switchover, and no-display characters. A pause is automatically inserted after a flash. There are 1000 speed locations in Triad-S systems for dividing among all telephones. Operation To use speed dial: 1. If an outside line was not specified in programming, one can be selected now or the system assigns the line. SPEAKER TONE [#########] MMM DD YY HH:MM am Where lift handset is specified, you may also press the ON/OFF button, if the telephone is programmed as a two-way speakerphone.
Speed Dial2-213 Chapter 2 - Features and Operation 2. Press the SPEED button and dial speed bin location, -or- Press the preprogrammed speed bin button. To store speed dial numbers: 1. Press the SPEED button once. 2. Press an OUTSIDE LINE button or POOL button. -or- Select an outside line by pressing the SPEED button again. 3. Dial the speed bin location. 4. Dial the desired telephone number and include these special codes: TRANS -- Initiates a Pulse-To-Tone switchover. HOLD -- Inserts a Pause. FLASH -- Inserts a Flash into the speed number. TRANS -- When used as the first entry in the speed bin, this inserts a no-display character causing numbers stored in the bin not to appear on the digital telephone’s display when bin is accessed. 5. Press the SPEED button. 6. Replace the handset to end the speed bin programming. To program multiple speed numbers: 1. Press the SPEED button twice to conclude programming a number. 2. Enter the next speed number bin to program. If the station has no line appearance for the line programmed into the speed bin, that line comes up under the LOOP button or POOL button when accessed. To erase an existing speed bin: 1. Press the SPEED button twice. 2. Dial the speed bin location. 3. Press the SPEED button again. A confirmation tone sounds. SINGLE LINE TELEPHONE To use speed dial: 1. Lift handset. 2. Dial [668] on the dial pad. 3. Dial desired station or system speed bin number (9000-9999). 4. Replace the handset to end the call. Many Centrex codes utilize a hook-flash followed by, in many cases, the digit [] and or [#]. The Triad-S allows programming of these codes as a part of system or station speed dial sequences.
2-214Sp ee d Di al Chapter 2 - Features and Operation To store speed dial numbers: 1. Lift handset. 2. Dial [661] on the dial pad. 3. Dial desired station speed number (9000-9019). 4. Dial telephone number to store. 5. Briefly press and release the hookswitch. A confirmation tone sounds. System Speed Dial Access Description Stations can be individually allowed or denied the ability to use system speed dial numbers (9020-9099, or 9020-9999 with memory expansion unit). (System speed numbers 9060-9099 are not monitored by toll restriction.) Stations cannot be prevented from using station speed dial. The first programmed attendant must enter the System Speed numbers. If an attendant was not specified, system speed numbers are entered at Station 100. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: 2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. L i n e G r o u p 1 i s p r o g r a m m e d a l o n g w i t h S L T s p e e d n u m b e r s , a n d t h u s L i n e G r o u p 1 is used when activating station speed dial from an SLT. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER If HOLD is pressed without entering a station range, ALL stations are selected.