Vodavi Starplus Triad S Installation Programming Manual

							System Parameters2-235
Chapter 2 - Features and Operation
Figure 2-18: System Parameters Printout
----- SYSTEM  PARAMETERS ---- --------------------SYSTEM FEATURES -------------
SYS HOLD RECALL
EXC HOLD RECALL
ATND RECALL TIMER
TRANSFER RECALL
PRESET FWD TIMER
CALL FWD NO ANS
PAUSE TIMER
CALL PARK TIMER
CONFERENCE TIMER
PAGING TIMEOUT
CO RING DETECT
SLT RCVR TIMER
M/W TONE TIMER
HOOK SWITCH TIME
HOOK SWT BOUNCE
SMDR CALL QUAL
AUTO CALL BACK
REMINDER RING
RELEASE GUARD
INTERDIGIT T/O
RPT REDIAL
ATTENDANT DISPLAY
CALL COVERAGE RING
MODEM ANSWER T/O
INT DIGIT PULSE
DTMF ON/OFF TIME
-- SYSTEM  FEATURES
ATTENDANT OVERRIDE
HOLD PREFERENCE
EXTERNAL NIGHT RING
EXECUTIVE WARNING
PAGE WARNING TONE
BACKGROUND MUSIC
LEAST COST ROUTING
FORCED ACCOUNT CODE
GROUP LISTENING
IDLE SPEAKER MODE
CALL COST DISPLAY
MUSIC ON HOLD
CALL QUALIFIER TONE
BARGE IN WARN TONE60
180
1
45
10
15
2
180
10
15
3
20
0
10
10
30
3
0
3
5
60
1
5
25
300
1
--------
DISABLED
SYSTEM
DISABLED
ENABLED
ENABLED
ENABLED
DISABLED
DISABLED
DISABLED
DISABLED
DISABLED
ENABLED
DISABLED
ENABLEDCO RING TONES
VERIFIED ACCT CODES
CALL FWD DISPLAY
EXTERNAL DAY RING
OVERFLOW STA FWD
DIRECT XFER
STATION LOCK
LCR CALL PROGRESS
RECORDING WARN TONE
MAINTENANCE
RINGBACK ON XFER
DID/TIE SIGNALING
911 FEATURE
-------------SYSTEM
INC CO RING
INC ICM RING
CALL FORWARD BTN
MSG WAIT VM BTN 
MSG CBCK DSS/BLF
DND DSS/BLF
AUTO CBCK DSS/BLF
UCD UNAVL DSS/BLF
TRANSFER CO RING
RECALL CO RING
EXCLUSIVE HOLD
QUEUED CO RING
SYSTEM HOLD
IN USE HOLD
CAMP ON BTN
CALL BACK BTN
LINE QUEUE BTN
DND BTN
ICM HOLD BTN
LEADING DIGIT 1
LEADING DIGIT 2
LEADING DIGIT 3
LEADING DIGIT 4
LEADING DIGIT 5
LEADING DIGIT 6
LEADING DIGIT 7
LEADING DIGIT OPTION
CENTREX DIGITS
VM ID DIGITSENABLED
DISABLED
ENABLED
DISABLED
DISABLED
ENABLED
DISABLED
ENABLED
ENABLED
DISABLED
DISABLED
DISABLED
DISABLED
LED
RED
RED
RED
RED
RED
RED
RED
RED
RED
RED
GREEN
GREEN
RED
GREEN
RED
RED
RED
RED
RED
LEADING
NONE
NONE
NONE
NONE
NONE
NONE
DISABLED
4
3FLASH RATES -------
480 IPM FLUTTER
120 IPM FLUTTER
STEADY ON
STEADY ON
120 IPM FLUTTER
60 IPM DBL WINK OFF
120 IPM FLASH
60 IPM DBL WINK OFF
120 IPM FLASH
480 IPM FLUTTER
120 IPM FLASH
480 IPM FLUTTER
60 IPM DBL WINK OFF
60 IPM FLASH
120 IPM FLASH
120 IPM FLASH
480 IPM FLUTTER
STEADY ON
15 IPM FLASH
DIGIT 
						

							2-236System Parameters
Chapter 2 - Features and Operation
MUSIC CHANNEL[3..8] CABINET SLOT TYPE
CO - ## #### ## ## ## ------- ---- ----
0 0 LCOB
ATTENDANT STATIONS 0 1 DTIB
100 ## ## ## ## ## ## 0 2 LCOB
0 3 DTIB
DATE & TIME FORMAT 0 4 LCOB
MM/DD/YY, 12 HOURS 0 5 DTIB
0 6 LCOB
PBX DIALING CODES 0 7 DTIB
## ## ## ## ##
EXECUTIVE/SECRETARY PAIRINGS
1 = ### ###
2 = ### ###
3 = ### ###
4 = ### ###
ON BOARD RELAY ASSIGNMENTS
NONE NONE
I/O BAUD RATE
------------------
Port 1 = 9600
Port 2 = 9600
Port 3 = 9600
AUTO NIGHT MODE N
WEEKLY NIGHT MODE SCHEDULE
--------------------------
END START
DAY TIME TIME
M 0 0800 1700
T 1 0800 1700
W 2 0800 1700
T 3 0800 1700
F 4 0800 1700
S 5 #### ####
S 6 #### ####
DIAL PULSE - 60/40 10 PPS
Figure 12-20: System Parameters Printout 
						

							System Reset2-237
Chapter 2 - Features and Operation
Programming Steps
1. Press the SYSTEM PARAMETERS flexible button (FLASH 85, Button #1). The following 
message displays:
2. To print the System Parameters database, press the HOLD button. The following message 
displays:
When the system finishes sending the information to the printer, a confirmation tone 
sounds.
System Reset
Description
The System Reset feature provides a hard system reset from the keyset instead of the KSU. 
This is useful in cases where miscellaneous data errors have occurred and the system needs 
to be reset without initializing the entire database.
Programming Steps
If the System must be reset but not initialized:
1. Press the RESET flexible button (FLASH 80, Button #20). The following message displays:
2. To reset the system without initializing the database, press the HOLD button. No 
confirmation tone sounds and the system resets.
Text Messaging (Silent Response)
Description
The Text Messaging feature allows a station user to use text messages to respond to a caller 
that has either camped-on or has used the off-hook voice over (OHVO) feature to alert a busy 
station of a waiting call or message. The camped-on station may respond to the caller via the 
canned, custom, and silent response text (LCD) messages. The text messages appear on the 
calling party LCD display. The calling (originating) station and receiving station MUST be 
digital telephones. The receiving station MUST also be programmed to allow OHVO calls.
PRINT  SYS  PARAM
PRESS  HOLD
PRINT  SYS  PARAM
RESET   SYSTEM
PRESS   HOLD 
						

							2-238 Text Messaging (Silent Response)
Chapter 2 - Features and Operation
Operation
While receiving a Camp On, or OHVO call:
The called party may press a preprogrammed Text Message button with a specific message 
[633+XX]. Example: [633] + [38] means a telephone calling the station receives the message 
WHO IS IT ?
Additional messages (with their codes listed below) can also be sent as a text response:

SINGLE LINE TELEPHONE
Not applicable
Conditions
» If the station receiving the text message response was doing a Camp On, it receives a 
short burst of tone on the speaker, then the display shows the message that was 
activated by the called station.
» If the station receiving the text message response is on an OHVO call, no tone is received.
» All canned and custom messages may be used to respond to a calling party.
» Text response messages automatically clear when the calling station (station receiving 
the messages) goes on-hook.
» A station can receive only one message at a time.
» Text messages may be chained (i.e., multiple messages sent to one caller).
» Text message responses appear on the calling station and the receiving station (station 
activating text responses) LCD displays.
» If the calling station is a non-LCD telephone, the receiving station receives error tone 
when responding via text messaging.
» The receiving station may press a flexible button programmed as a Text Message button, 
[633+#]. Press this flexible button and dial the 2-digit message number (31-51) to 
respond to the calling station. DTMF digits are not heard by either party.
[31] = I Will Take Call [42] = Is It Important ?
[32] = Take Message [43] = Is It Urgent ?
[33] = Transfer To Secretary [44] = Send Call To Voice Mail
[34] = Put Call On Hold [45] = Park Call
[35] = Call Back [46] = Out Of Office
[36] = One Moment Please [47] = Put Call Through
[37] = I Will Call Back [48] = I Am Busy
[38] =Who Is It ? [49] = O.K.
[39] =Is It Long Distance ? [50] = No
[40] =Is It Personal ? [51] = Yes
[41] =Is It An Emergency ? 
						

							Toll Restriction2-239
Chapter 2 - Features and Operation
» When silent messaging is used to respond to a call, the existing call of the called station is 
not disconnected while the messages are sent to the calling station.
» The calling station must remain off-hook to receive silent messages.
» If the receiving station responds with a text message, the text message displays on the 
LCD.
» Each message may be programmed onto a flexible button, including a flexible button on 
a DSS/BLF console.
Toll Restriction
Description
The Triad-S system offers a flexible means of applying toll restriction to stations or individuals. 
Dialing privileges (or toll restriction) is determined through assignment of station and CO line 
Class Of Service (COS).
Several types of restriction can be derived simply by programming COS assignments and CO 
line access to stations. This may, in some cases, be all that is necessary. However, when a 
more complex or specific type of restriction is desired the system offers two Allow and two 
Deny tables along with four special tables.
These tables can be programmed in a variety of ways to handle applications that are 
straightforward or applications that require a more complex arrangement. The Allow and 
Deny tables are assigned to stations based on their station Class of Service (COS) assignment. 
The calling station must be a display telephone and the receiving station must be 
a keyset. 
						

							2-240Toll Restriction
Chapter 2 - Features and Operation
The Station COS interacts with CO Line COS assignments to provide several different types of 
dialing privileges.
The Allow and Deny tables enable entries of either general or specific allow and deny codes 
such as allowing all [1-800] type calls, and/or denying all [1]+ or [0]+ calls.
The Allow and Deny tables allow a maximum of 8 digits to be entered as allow or deny digits. 
This enables entry of certain area codes or office codes that can specifically be allowed or 
denied.
For example, the code [1-555-1212] may be entered in the Deny Table to deny local toll 
information calls. Each Allow Table contains 20 bins for entry of allow codes. Each Deny Table 
contains 10 bins for entry of deny codes.
Rules for Setting Up Allow/Deny Tables
Rule 1--- If both tables (Allow and Deny) have no entries, no restriction is applied.
Rule 2--- If entries are made in the Allow Table and only there, then only those numbers are 
allowed. All other dialing is denied.
Rule 3--- If entries are made in the Deny Table and only there, then only those numbers are 
denied. All other dialing is allowed.
Rule 4--- If there are entries in both Allow and Deny tables, the Allow Table is searched first, 
and if a match is found, it is allowed. If a match is not found, the Deny Table is searched; if a 
match is found, the call is denied. If the number does not match an entry in either table, it is 
allowed.
Table 2-19: Class of Service
S
T
A
T
I
O
N
C
O
SCO LINE CLASS OF SERVICE
12345
1Unrestricted Unrestricted Unrestricted Canned
Restricted*Unrestricted
2Table A Table A Unrestricted Canned
Restricted*Unrestricted
3Table B Unrestricted Table B Canned
Restricted*Unrestricted
4Table A&B Table A Table B Canned
Restricted*Unrestricted
5Canned
Restricted*Canned
Restricted*Canned
Restricted*Canned
Restricted*Unrestricted
6Intercom
OnlyIntercom
OnlyIntercom
OnlyIntercom
OnlyIntercom
Only
7Canned
Restricted*Canned
Restricted*Canned
Restricted*Canned
Restricted*Unrestricted
* Canned Restriction: No [0], [1], [#], [*] as first dialed digit, and 7-digit dialing limitation; plus 1-800, 1-866, 
1-877, 1-888, 1-911, 1-611 are allowed, and 411, 976, and 555 numbers are denied. COS 7 allows all COS 5 
and 10-digit local dialing. 
						

							Toll Restriction2-241
Chapter 2 - Features and Operation
A special Do Not Care character (D) may be entered to allow or deny any digit dialed in 
that digit sequence.
Special Reference Tables
The Triad-S system also offers four special tables that can be referenced from within the two 
Allow Tables.

Three of the special tables can be assigned to specific area codes that require further toll 
restriction definition.

The fourth Special Table is reserved for use as a home area code table (numbers within 
the same area code as the site where the system is installed). This provides expanded 
ability to apply toll restriction on numbers that are dialed within an area code.

Each Special Table allows up to 800 entries (200–999). This offers the ability to allow every 
office code on an individual basis.
Related Information
Table 2-20: Allow / Deny Table
 Rules Allow Table Deny TableConditions and Results
Allow Deny
Rule 1No Entries No Entries All calls are allowed.
Rule 2Entries No Entries If a match is found, the call 
is allowed.
If a match is not found, the 
call is denied.
Rule 3No Entries Entries If a match is found, the call 
is denied.
If a match is not found, 
the call is allowed.
Rule 4Entries Entries If a match is found, the call 
is allowed.If a match is found, the call 
is denied.
If a match is not found, the 
deny table is searched.If a match is not found, 
the call is allowed.
Quick Reference
 Flash 40 Page A Button #9 Class of Service (Refer to “Class of Service - CO 
Line” on page 2-55.)
 Flash 50 Page B Button #2 Day (Special) Class of Service (Refer to “Station 
Day Class of Service” on page 2-56.) 
 Flash 50 Page B Button #3 Night Class of Ser vice (Refer to “Station Night 
Class of Service” on page 2-57.) 
						

							2-242Toll Restriction
Chapter 2 - Features and Operation
E n t e r i n g  To l l  Ta b l e
Description
All toll tables have been conveniently placed under one program code to allow entry of all 
toll restriction data.
The buttons on the digital terminal are defined as shown below when entering the Toll 
Restriction programming area (FLASH 70):
When the system searches the Allow and Deny tables, the entries are checked starting with 
Bin 01 and proceeding sequentially through the table to the last bin. In addition the Allow 
Table is always searched before looking at the Deny Table. Therefore, the entry order is 
important. Entries that are specific (e.g., [1716] ) are placed ahead of entries that are more 
general (usually include Do Not Care digits; e.g., [1 D 1] ).
Once a match is found in the Allow Table that references a Special Table, the number dialed 
are checked for an allowed code in the Special Table. If a match is not found in the Special 
Table, the system continues to check for a match in the next Allow or Deny Table to check. 
The system does not return to the table that sent the call to the Special Table.
Programming Steps
If the system is in the programming mode, continue using the program codes. If starting to 
program here, enter the programming mode.
1. Press FLASH and dial [70]. The following message displays:
2. To program Allow/Deny tables, press the appropriate Table button and enter information 
as outlined in the following procedures.
ALLOW
TABLE ADENY
TABLE AALLOW
TABLE BDENY
TABLE B
1Q2W3E4R
SPECIAL
TABLE 1SPECIAL
TABLE 2SPECIAL
TABLE 3SPECIAL
TABLE 4
5T6Y7U8I
AREA CODE
TABLE 1AREA CODE
TABLE 2AREA CODE
TABLE 3DISPLAY
TABLES
9O10 P11 A12 S
13 D14 F15 G16 H
17 J18 K19 L20 ;
21 Z22 X23 C24 V
EX   TABLES
ENTER   BUTTON   NUMBER 
						

							Toll Restriction2-243
Chapter 2 - Features and Operation
3. To program Special Tables 1-3, it is necessary to associate an area code to the table. This is 
done by pressing the appropriate AREA CODE TABLE button and assign the area code.
4. To display entries in any of the tables, press the DISPLAY TABLES button (FLASH 70, 
Button #12). Entries in the Allow/Deny tables display two at a time. Entries in the Special 
tables display six at a time in ascending order.
Allow Table
Description
Each Allow Table contains 20 bin numbers. Each bin number may be up to 8 digits, including 
Do Not Care digits and Search Special Table commands. Entries into the Allow Table 
represent exceptions to numbers or codes that are to be allowed only if they would 
otherwise be restricted by an entry in the Deny Table.
EXAMPLE
If [1 555 1212] is allowed but [1+] numbers are denied, by an entry into the Deny Table,
[1 555 1212] is entered into the Allow Table as an allowed number.

Allow Table A is referenced and searched first (before Deny Table A) when Station COS is 2 
and CO Line COS is either 1 or 2.

Allow Table B is referenced and looked at first (before Deny Table B) when Station COS is 3 
and CO Line COS is either 1 or 3.

When Station COS is 4 and CO Line COS is 1 both allow tables are looked at first (Allow 
Table A first, then Allow Table B) then both deny tables (Deny Table A first, then Deny 
Ta b l e B ) .
Do Not Care digits specify that the system should consider any digit dialed in that 
position as a match. Do Not Care digits should not be entered as the last digit in an entry, 
as this would be an unnecessary or meaningless command.
Search Special Table commands must be entered in a specific manner and should 
always be the last entries in the Allow Table. It is recommended that the last four bins 
(17–20) in the Allow Table be reserved for referencing the four special tables with the 
reference to the home area code (Special Table 4) always being located in bin number 20. 
Search Special table commands can only be entered into the allow tables.
Rules for entries that reference Special Tables:
For entries referencing the first three special tables a specific area code must be identified 
(one for each table needed). Then make note as to how the numbers are dialed when dialing 
numbers to this area code (i.e., with a leading digit [1] or no leading digit [1] ).
Special Table 4 is reserved for the home area code and does not require an area 
code entry.
Remember to enable 911 for all Classes of Service 
						

							2-244Toll Restriction
Chapter 2 - Features and Operation
The entry into the Allow Table would be entered as follows:

Leading Digit [1]: Enter [BB] [1] [XXX] [DDD] [S]
-or-

Non-Leading [1]: Enter [BB] [XXX] [DDD] [S]
BB = Bin Number (Bins 17-19)
XXX = Area Code (must match AREA-X entry)
DDD = Do Not Care digit (three entries, DND button)
[S] = Search Special Table Command (TRANS button)
For an entry that references the Home Area Code table (Special Table 4) the entry may also be 
entered to expect or not expect a leading digit [1]. In fact, in some cases it may be desirable to 
enter both of the following entries:

Leading Digit [1] -- Enter [BB] [1] [DDD] {S}
 and/or,

Non-Leading [1] -- Enter [BB] [DDD] {S}
BB = Bin number (Bin 20)
DDD = Do Not Care digit (three entries, MUTE button)
{S} = Search Special Table Command (TRANS button)
Programming Steps
1. Press the ALLOW TABLE A or ALLOW TABLE B flexible button (FLASH 70, Button #1 
or #3). The following message is shown on the display telephone:
The first two bin locations display.
2. Enter a valid bin number (01–20) of the bin to be programmed.
It is recommended that:

Bin 17 be reserved for an entry that references SPECIAL TABLE 1

Bin 18 be reserved for an entry that references SPECIAL TABLE 2

Bin 19 be reserved for an entry that references SPECIAL TABLE 3

Bin 20 be reserved for an entry that references the Home Area Code Table, SPECIAL 
TA B L E  4 .
3. Enter the Allow Code.
[0–9], [

], [#] = Corresponding allow digits (numbers)
MUTE = Do Not Care digit (D)
TRANS = Search Special Table (S)
4. Press the HOLD button to save the entry. A confirmation tone sounds and the display 
now updates.
If both leading digit [1] and non-leading digit [1] entries are made to reference 
the same table, it is necessary to place the leading digit [1] entry ahead of the 
non-leading digit [1] entry in the Allow Table.
ALLOW   TABLE   A
01E 02E