Vodavi Starplus Triad S Installation Programming Manual
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ICLID ProgrammingA-9 Chapter - ICLID / Caller ID Port Assignment Programming Steps 1. Press the PORT flexible button (FLASH 56, Button #4) to specify which port to use for ICLID information. 2. Enter a valid number for one of the ICLID Ports: [1] = Port # 1 (RS-232C on optional MISB) [2] = Port # 2 (RS-232C on optional MISB) (LCD displays current baud rate assigned to the ICLID Port number.) 3. Press HOLD to accept the data. A confirmation tone sounds and the display updates. DEFAULT … Port #1. Ring Delay Timer Description The Ring Delay timer was added to the Triad-S to accommodate ICLID interface requirements. The Ring Delay timer is started whenever a CO Line detects incoming ringing. When the timer expires, CO line ringing is detected by digital telephones and SLTs. The purpose of this timer is to wait until after the first ring cycle to be detected by the digital system so the ICLID information is passed down the CO line prior to being answered. In some cases, it may be necessary to set the Ring Delay Timer to four seconds so all the ICLID information is received from the Central Office. The Ring Delay Timer setting is variable from 00-20 seconds. Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). Use Port 1 or 2 for ICLID. ICLID NAME BAUD PORT NO YES 9600 1 CO LIN E AT TRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected.
A-10ICLID Programming Chapter - ICLID / Caller ID 3. Press Button #21 to select Page C. The display updates. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the RING DELAY TIMER flexible button (FLASH 40, Page C, Button #2). The following message displays: 5. Enter a valid number on the dial pad (00–20) which corresponds to 00-20 seconds. 6. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Ring Delay Timer is set at 00 (disabled). Initialize ICLID Tables Description ICLID Table parameters may be initialized, setting all data fields to their original default values. XXX - XXX PAGE C ENTER BUTTON NUMBER RING DELAY TIMER 00-20 00 Ta b l e A - 1 : IC L I D Ta b l e D e f a u l t s Program CodeFlexible ButtonFeaturesDefault Value (after initialization) FLASH 43 ICLID TABLES 1 ICLID Ringing Assignments None 17 View ICLID Ringing Assignments None 18 Next ICLID Route Number None 19 Previous ICLID Route Number None 20 Select Route Number None FLASH 55 NAME/NUMBER TRANSLATION 1Route Number 1 2 Phone Number None 3Name None 4Clear Entry None FLASH 56 1 ICLID Disable/Enable No=Disabled 2 ICLID Name in Display Yes=Telephone number in display 3 ICLID Baud Rate Display 9600 4 ICLID Por t Assignment Por t #1
ICLID ProgrammingA-11 Chapter - ICLID / Caller ID Programming Steps 1. Press the ICLID TABLES flexible button (FLASH 80, Button #8). The following message displays: 2. Press the HOLD button. A confirmation tone sounds. Print ICLID Tables Description The Print ICLID Tables command dumps the entire database as a permanent record which can serve as a hardcopy of the database. The system baud rate must match that of the printer or receiving device. When printing the ICLID Table(s), the following data prints (an example follows the programming steps): ICLID Features ICLID Translation Table ICLID Unanswered Call Table ICLID Answered Call Table ICLID Ringing Assignments Table DID Translation Table Programming Steps 1. Press the ICLID-DID TABLES flexible button (FLASH 85, Button #9). The following message displays: 2. To print the ICLID-DID Table(s), press the HOLD button. The following messages display: 3. When the system finishes sending the requested information to the printer, a confirmation tone sounds. INITIALIZE ICLID-DID PRESS HOLD PRINT ICLID-DID PRESS HOLD PRINTING ICLID-DID PRINTING ROUTE PRINTING ICLID TRANS NO
A-12ICLID Programming Chapter - ICLID / Caller ID Figure A-2: ICLID Translation Tables Printout ICLID NAME BAUD PORT ICLID UNANSWERED CALL TABLE --------------------------- N Y 9600 1 NONE ICLID TRANSLATION TABLE ICLID ANSWERED CALL TABLE ----------------------- --------------------------- NONE ENTRY ROUTE NAME NUMBER ROUTE RING ASSIGNMENTS 600 ### . ---------------------- 601 ### . 00 602 ### . NONE 603 ### . 604 ### . 01 605 ### . NONE 606 ### . 607 ### . 02 608 ### . NONE 609 ### . 610 ### . 03 611 ### . NONE 612 ### . 613 ### . 04 614 ### . NONE 615 ### . 616 ### . 05 617 ### . NONE 618 ### . 619 ### . 06 620 ### . NONE 621 ### . 622 ### . 07 623 ### . NONE 624 ### . 625 ### . 08 626 ### . NONE 627 ### . 628 ### . 09 629 ### . NONE 630 ### . 631 ### . 10 632 ### . NONE 633 ### . 634 ### . 11 635 ### . NONE 636 ### . 637 ### . 12 638 ### . NONE ... and so on through 799
ICLID ProgrammingA-13 Chapter - ICLID / Caller ID 13 106 NONE 106A 14 107 NONE 107A 15 108 NONE 108A 16 109 NONE 109A 17 110 NONE 110A 18 ... NONE ... 19 130 NONE 130A 20 ... NONE ... 21 150 NONE 150A ... and so on through 99 ... ... 100 100A 170 170A 101 101A ... ... 102 102A 190 190A 103 103A ... ... 104 104A 210 210A 105 105A ... and so on through 252 Figure A-2: ICLID Translation Tables Printout
A-14 ICLID Call Management Tables Chapter - ICLID / Caller ID ICLID Call Management Tables Description Two ICLID Call Management Tables are maintained in the system. These tables consist of an Answered Call Management Table and an Unanswered Call Management Table. Each have a 100-entry capacity. Answered Call Management Table Description The Answered ICLID Table feature adds a table that captures the ICLID calls that were answered. The table can store up to 100 entries of the most recently answered ICLID calls. A station may dial a unique access code to view the entries, scroll through the entries, and dial a desired entry back. The table displays the number as well as the station that answered the call. Operation This table may be accessed from any user station display phone so the answered calls may be reviewed and handled by the end user. Any Attendant station(s) can delete a table entry, one entry at a time. To enter the review process, dial [659]. The functions available to a user are: Conditions » Telco must activate Caller ID service. » Auto Attendant calls are considered answered. Table A-2: Caller ID Display (Answered Calls) Function Button Go to beginning of table Dial Code 659 Review next item in table entry MUTE Step to next table entry HOLD Delete table entry (Attendant only) FLASH Exit table review function ON/OFF Step to previous table entry TRANSFER Call Back SPEED
ICLID Call Management Tables A-15 Chapter - ICLID / Caller ID Unanswered Call Management Table Description An Unanswered Call Management Table with 100 entry capacity is maintained in the system. The calling number/name information pertaining to any unanswered call is placed in this table at the time the system determines the call was abandoned. This table may be accessed from any display telephone to review unanswered calls. Only an Attendant station can delete an entry from this table. Operation To enter the review process, dial [635]. The functions available to a phone are: Conditions » Telco must activate Caller ID service. » Auto Attendant calls are considered answered. Table A-3: Caller ID Display (Unanswered Calls) Function Button Go to beginning of table Dial Code 635 Review next item in table entry MUTE Step to next table entry HOLD Delete table entry (Attendant only) FLASH Exit table review function ON/OFF Step to previous table entry TRANSFER Call Back SPEED
A-16 ICLID Call Management Tables Chapter - ICLID / Caller ID
B Least Cost Routing This section describes the Least Cost Routing (LCR) feature and how to program the eight LCR Tables to: monitor the digits dialed at each station and select the best route for the call.