Vodavi Starplus Triad S Installation Programming Manual
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Privacy Release2-195 Chapter 2 - Features and Operation 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Preferred Line Answer is enabled on all stations. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. Privacy Release Description Privacy is insured on all communications in the system. If desired, the customer may elect to disable the Automatic Privacy feature, thus allowing up to seven other stations to join in on an existing CO Line conversations. Per CO Line Option Description The Per CO Line feature allows programming of each CO line individually for privacy. This feature is useful for maintaining security on such lines as data lines, private lines, or special circuits requiring privacy. If privacy is disabled on a CO line then, while in use, another station may enter the conversation simply by pressing the CO line button. A programmable warning tone is presented to all parties prior to actual cut-thru. The station attempting to enter the conversation must also have privacy disabled. Disabling of the privacy feature may be limited by federal, state or local law, so check the relevant laws in your area before disabling privacy. Table 2-15: CO Line Privacy Flag Station Attempting to Access CO LineCO Line in Use by Another Station Privacy Enabled Privacy Disabled Privacy Enabled Private (no cut-through)Private (no cut-through) Privacy Disabled Private (no cut-through)Privacy Release (cut-through allowed)
2-196Privacy Release Chapter 2 - Features and Operation Programming Steps 1. Press FLASH and dial [40]. The following message displays: 2. Enter a valid number for the range of lines being programmed. If only one line is being programmed, enter that number twice (001 001). 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 (Page A) is lit. The following message displays to indicate current programming of that line or group of lines: XXX-XXX = CO Line Range 4. Press the PRIVACY flexible button (FLASH 40, Page A, Button #5). 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. Disabling Privacy Function: The system can be programmed to eliminate CO Line Privacy, which allows another station to join existing outside line conversations as follows: Stations must have a direct CO line appearance to join CO line conversations in progress. A station must also have Privacy disabled before the system allows that station to enter an existing conversation. A programmed warning tone is presented to both parties prior to actual cut-through (Flash 06, Button 1). Up to seven other stations may join an existing conversation. The station joining the call receives a solid red LED indication. CO LINE ATTRIBUTES SELECT A CO LINE RANGE If HOLD is pressed without entering a CO range, ALL CO lines are selected. XXX - XXX PAGE A ENTER BUTTON NUMBER PRIVACY 0-1 ENABLED Disabling the privacy feature may be limited by federal, state or local law, so check the relevant laws in your area before disabling privacy.
Privacy Release2-197 Chapter 2 - Features and Operation DEFAULT … Privacy is enabled for all CO Lines. Per Station Option Description The system provides privacy on all communications in the system which prevents other stations from accidentally entering an existing conversation. However, the system provides the ability for a station to join an existing outside CO line conversation (on a per station basis). Each station can be granted the privilege to join an existing CO line conversation by simply pressing the CO line button of a CO line in use. Privacy on an SLT can be useful in situations where a modem is using the SLT port for data transmission.Disabling this feature lets data transfer proceed without being interrupted with a Camp On tone. Both the station and the CO Line must have Privacy disabled before the system allows cut-through. If Privacy is disabled and a station joins an existing call, a programmable warming tone is presented to both parties prior to actual cut-through. If Privacy is disabled, up to seven other stations may join in on an existing conversation. Privacy is enabled for all stations in default. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: Table 2-16: Station Privacy Flag Station Attempting to Access CO LineCO Line in Use by Another Station Privacy Enabled Privacy Disabled Privacy Enabled Private (no cut-through)Private (no cut-through) Privacy Disabled Private (no cut-through)Privacy Released (cut-through allowed) Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER
2-198Privacy Release Chapter 2 - Features and Operation 2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station is being programmed, enter that number twice, e.g., [100 100]. -or- Enter a valid flexible number (100-8999) to be programmed. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Flexible button #19 is lit. The display updates to reflect current programming for Page A: 4. Press the PRIVACY flexible button (Button #5). The following message displays: 5. Enter a 0 or 1 on the dial pad to enable/disable this feature. [0] = Disabled [1] = Enabled 6. Press HOLD to save the entry. A confirmation tone sounds. DEFAULT … Privacy is enabled for all stations. SINGLE LINE TELEPHONES 1. Enter a 0 or 1 on the dial pad to enable/disable the Camp On feature. [0] = No Camp On is allowed [1] = Camp On is allowed 2. Press HOLD to save the entry. A confirmation tone sounds. Conditions » Only one station at a time can be programmed when using a flexible station number. » When in Flash 51 programming, if you press HOLD without specifying a flexible number to be programmed, you will get the station that is in port/station 100. If HOLD is pressed without entering a station range, ALL stations are selected. Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers XXX - XXX PAGE A ENTER BUTTON NUMBERSXXX PAGE A ENTER BUTTON NUMBER XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number PRIVACY 0-1 ENABLED Disabling the privacy feature may be limited by federal, state, and local law, so check the relevant laws in your area before disabling privacy.
Private Line2-199 Chapter 2 - Features and Operation Private Line Description Private line programming allows certain lines to ring at a specific station only. When placed on Hold, these lines are active at the programmed station only. A private line can be transferred to other stations, provided the station receiving the call has a loop button or direct appearance of that CO line. Refer to “CO Line Group Programming” on page 2-66, “Line Group Access - Station” on page 2-64, and “Flexible Button Assignment” on page 2-130. Recall Answering a Recall Description When an outside line remains on hold for an extended period of time, a recalling ring reminder is sent back to the originating station first and if not answered, recalls the attendant station. Operation (If Preferred Line Answer is enabled, skip step 1.) 1. Press outside line, Loop or Pool button flashing at very fast rate. 2. Lift handset or press ON/OFF button to converse. Transfer Recall Timer Description The Transfer Recall Timer determines the time a transferred call rings at the station receiving the transfer before it recalls the station making the transfer. If unanswered by that station, the call recalls the attendant. The Transfer Recall Timer setting is variable from 000-300 seconds. A 000 entry disables the timer and there is no recall. Programming Steps 1. Press the TRANSFER RECALL flexible button (FLASH 01, Button #4). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 000-300 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Transfer Recall Timer is set for 45 seconds. TRANSFER RECALL 000-300 045
2-200Repeat Redial Chapter 2 - Features and Operation Repeat Redial Description The Repeat Redial feature allows a digital key station to press a flexible button and redial a busy or no-answer number after a specific interval. The user is signaled via a queue call back indication. The RPT REDIAL flexible button flashes at the call back rate of 120 ipm for 15 seconds. If the station: Doesn’t answer within the 15 seconds, the call back is canceled. The system retains the last call the user made. Is busy on an internal/external call when the Redial queue call back occurs, the call back does not occur until the user goes on-hook. The user must enter a Redial Timer value when invoking this feature. This value is from 006-999 seconds. A 2-minute interval is entered as 120. Programming Steps 1. Press the RPT REDIAL flexible button (FLASH 02, Button #1). The following message displays: 2. Enter a valid number that corresponds to 006-999 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. DEFAULT … Repeat Redial Timer is set for 1 minute (60) and is variable from 006-999 seconds. Operation A keyset station user places a CO call and receives a Busy or No Answer: 1. Press the preprogrammed RPT REDIAL flexible button [643]. The LCD prompts the user for a timer value. 2. Enter a valid number (006-999 seconds) for the Repeat Redial Timer. Default value is 060 (one minute). A confirmation tone sounds and the station user goes on-hook. The flexible button LED lights steady. When the timer expires, the station is signaled via a CO line queue indication on the RPT REDIAL flexible button. During the Queue Call Back, the LCD display indicates this is a Redial Call Back. Once line queue is answered, the LCD indicates an outgoing CO line display. RPT REDIAL 006-999 060 ENTER RPT REDIAL TIMER: XXX 006-999
Relay Programming2-201 Chapter 2 - Features and Operation To activate a redial: Press the preprogrammed REDIAL flexible button, -or- Press the ON/OFF button, -or- Lift the handset, line is seized and number is dialed. If the user receives a busy/no answer, they may repeat the step to activate another redial. To cancel the operation: Press the preprogrammed REDIAL flexible button. A confirmation tone sounds and the Auto Redial function is cancelled. SINGLE LINE TELEPHONE Not applicable Conditions » Once the user presses the preprogrammed flexible button, the timer applies when the user enters a digit. After a digit is entered, the inter-digit timer applies between the digits. Relay Programming Description There are two relays on the BKSU that can be programmed to perform certain functions. These functions are loud bell, external page control, RAN start, and CO Line control. Programming Steps 1. Press FLASH and dial [14]. Button #1 is lit to indicate Relay #1 is selected. The following message displays: X = 1-2 YYYYYYYYYYYY = Ext Page Zone, LBC Sta XXX, Ran Start X, CO Control XX RELAY 1RELAY 2 1Q2W3E4R 5T6Y7U8I RELAY X TYPE YYYYYYYYYYYY
2-202Remote Administration Chapter 2 - Features and Operation 2. Press the button that corresponds to the desired relay. That button lights. Enter one of the following sequences on the keypad: [1] + [1] = External Page Zone [2] + [1 through 8] = RAN Start (RAN Announcement Tables 1-8) [3] + STA # = Loud Bell [4] + CO # = CO Line Control [0] = Disables Relay 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. Each time the user presses a relay button, the LCD updates with the relay number and the function assigned to it. Remote Administration Description The Remote Administration feature allows authorized personnel to access the administration programming via a terminal device (portable telephone device or personal computer with communications software package). The feature permits the review and entry of the customer database in the same manner as via the digital telephone. The terminal device can be connected directly to the RS-232C connector on the Main Processing Board (MPB) on the Triad-S, or can be accessed by a telephone modem linking the RS-232C connector (via a CO line) to a remote location. When entering the system remotely via a terminal device, access to the 19.2K baud modem is available. Program Mode Entry Refer to “Program Mode Entry (Data Terminal or PC)” on page C-5. Modem Answer Timer Description The Modem Answer Timer determines how long the On Board modem provides a carrier tone to a distant modem. If a connection is not made at the end of this timer, the On Board modem hangs up. The Modem Answer Timer setting is variable from 25-999 seconds. Programming Steps 1. Press the MODEM ANSWER TIMER flexible button (FLASH 02, Button #4). The following message displays: 2. Enter a valid number on the dial pad that corresponds to 025-999 seconds. 3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. MODEM ANSWER T/O 025-999 25
Remote System Monitor And Maintenance 2-203 Chapter 2 - Features and Operation DEFAULT … Modem Answer Timer is set for 25 seconds. Database Upload/Download Description Database Upload/Download provides a maintenance facility which is added to the Remote Administration routine. This routine permits downloading of the database to a PC, when a software change is made or when the system must be initialized and reprogrammed. The routine facilitates the programming of a database on an in-house system which can be downloaded to a PC, and then uploaded to a system in the field. After the system maintenance is completed, the file saved in the PC can then be uploaded to the system. Refer to “Database Upload/Download Routine” on page C-6 for detailed instructions. Remote System Monitor And Maintenance Maintenance Description The Remote Maintenance feature allows the Interconnects’ technical staff to review the system configuration data and individual card slot configuration data. This can be done on-site using a data terminal or remotely using a modem to access a remote data terminal. When entering the system remotely via a terminal device, access to the 19.2K baud modem is available. Monitor Description The Remote Monitor feature provides remote access to the installed system for diagnostic purposes. These capabilities benefit Service personnel enabling them to support the end user remotely. Different levels of access, via password, allows authorized personnel to trace, monitor, and up-load critical information directly from the Triad-S. This provides a more accurate means of acquiring system information that leads to a quick resolution of problems that may occur. This is all done without interfering with ongoing call processing or normal system operation, and in many cases may be performed without a site visit. Capabilities reserved for this high-level troubleshooting also include: Monitor Mode Enable and Disable Event Trace Dump Trace Buffer (Up-Load)
2-204 Ring Down/Hot Line/Off-Hook Preference Chapter 2 - Features and Operation Ring Down/Hot Line/Off-Hook Preference Description The Off-Hook Preference feature lets a key station user automatically have a flex button selected when going off-hook or when pressing the ON/OFF button. An SLT user may have a particular CO line or a CO line group selected automatically when going off-hook. This may be established in programming so that key station users can select and/or change their off-hook preference through the use of a dial code [691]+BB (01-24). Dialing [691]+00 disables Off-Hook Preference. This user programmable preference may be allowed or denied in programming. Auto Feature Access -- In addition to Auto Line Access, digital telephones have the ability to have their off-hook preference select a DSS or feature button upon going off-hook or pressing the ON/OFF button. Auto Line Access -- Each station, key or SLT, may have their phone programmed to access a particular CO Line (such as a private line or a line from a group of CO lines) upon going off-hook. This is useful in Centrex or PBX applications when station users have dedicated lines. Outside line dial tone is received just by going off-hook, without the need to dial an access code. Hot Line/Ring Down -- Each station, key or SLT, may be programmed to immediately call or ring down a particular station or outside number upon going off hook. This is done by programming the station’s Off-Hook Preference to activate a DSS or Speed Dial feature key. This feature can be overridden if the station user selects a CO line first when going off-hook. Intercom Access -- When Off-hook Preference is enabled, at a key station, that station may still obtain intercom dial tone for accessing internal stations or other system features. This is done either by pressing a DSS button or dialing their own intercom station number prior to going off-hook. User Programmable Preference -- Based on a station programmable option, digital telephones may be given the ability to enable, disable, or change their Off-hook Preference by dialing a code. This option can be denied in station programming on a per key station basis. Use Flash 50 programming when you want to modify a range of stations’ attributes using fixed station numbers. Use Flash 51 programming to modify a single station’s attributes using a flexible station number. Programming Steps 1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of the following messages displays: Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers STATION ATTRIBUTES SELECT A STATION RANGEENTER STATION NUMBER