Vodavi Starplus Triad S Installation Programming Manual

							Leading Digit2-165
Chapter 2 - Features and Operation
Leading Digit
Description
System administrators can tailor the system numbering plan to change all 3-digit numbers 
into 4-digit numbers that begin with a desired digit 0-8.
Programming Steps
1. Press FLASH and dial [09]. The following message displays:
2. Press Button #9. The following message displays:
3. Dial a valid number (0-8) to identify the desired leading digit.
4. Press HOLD to save the entry.
Least Cost Routing
For information about Least Cost Routing (LCR), refer to Appendix B, “Least Cost Routing.”
ACD* Overflow Station receives 
Overflow Call
Answering Machine Emulation
(when a call rings the station in ring 
mode)
Answering Machine Emulation
(when station monitors caller in VM)
* Features available with optional software
SYSTEM PARAMETERS
ENTER BUTTON NUMBER
LEADING DIGIT 0-8
0
Only 3-digit codes will be changed to include a leading digit, e.g., 2-digit codes 
such as group call pickup (#0) are not affected.Table 2-13: Liquid Crystal Displays (LCD)
Function CALLING Station Display CALLED Station Display
TRANSFER VIA ACD 55X
LINE XXX HH:MM
VM SCREENING RING
MMM DD YY HH:MM pm
VM SCREENING
MMM DD YY HH:MM pm 
						

							2-166Least Cost Routing
Chapter 2 - Features and Operation
INTENTIONALLY BLANK 
						

							Message Wait2-167
Chapter 2 - Features and Operation
Message Wait
Description
Stations that are busy, unattended, or in DND can be left a message indication by other 
stations in the system. Up to five messages can be left at one keyset. Upon return to the 
station, the user can press the flashing MSG WAIT button to ring each party in sequential 
order.
Operation
To leave a message waiting indication:
If you dial a station that is busy, unattended, or in DND, you can leave a message waiting 
indication.
1. Lift handset or press ON/OFF button.
2. Dial the desired intercom station.
3. Press the MSG button. A confirmation tone sounds. Called partys MSG button slow 
flashes. 
						

							2-168 Mes sa ge  Wa it in g  Re mi nd e r To n e
Chapter 2 - Features and Operation
4. Replace the handset or press the ON/OFF button to end the call.
To answer a message waiting indication:
If your MSG button is lit, you have a message waiting for you. The first message left is the first 
one called.
1. Press MSG. Station that left message is signaled with tone ringing.
2. If called station does not answer, press MSG once to leave message.

SINGLE LINE TELEPHONE
To leave a message waiting indication:
1. Lift the handset.
2. Dial the desired intercom station. Receive no answer or DND tone sounds.
3. Briefly depress and release the hookswitch.
4. Dial [623].
5. Hang up.
To answer a message waiting indication (your message waiting lamp is flashing or 
there is an interrupted dial tone when you lift the handset):
1. Lift the handset.
2. Dial [663]. Station that left message will ring.
Conditions
» 8-button phones use code 623 to assign a MESSAGE WAITING button.
Message Waiting Reminder Tone
Description
The Message Wait Reminder Timer determines the time between repeated reminder tones to 
a key telephone with a message waiting. Digital station users may be reminded of a message 
waiting on their telephone with an audible signal presented at a timed interval. The Message 
Wait Reminder Tone setting is variable from 000-104 minutes.
Programming Steps
1. Press the MESSAGE WAIT REMINDER TONE flexible button (FLASH 01, Button #13).
2. Enter a valid number on the dial pad that corresponds to 000-104 minutes.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Message Wait Reminder Tone is set at 000 (disabled).
Up to five messages can be left at any Station.
M / W  TONE  TIMER 000-104
000 
						

							Music-On-Hold2-169
Chapter 2 - Features and Operation
Music-On-Hold
A music source, when connected to the system, provides music to all lines on Hold, parked 
calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD) 
or Uniform Call Distribution (UCD).
This feature can be allowed or denied on a system-wide basis in database programming. This 
feature can also allow or deny Music-On-Hold heard on each CO line and is programmable on 
a per CO line basis. This feature also allows the system to assign CO line circuits as additional 
music inputs. This increases the capacity of music channels beyond the two available on this 
system. A total of eight channels is available for use on the system.
MOH Assignments
Description
The MOH Assignments feature enables the system to assign CO line circuits as additional 
6 music-on-hold inputs. This increases the capacity of music channels beyond the 2 available 
on the first installed card in the BKSU for use by MOH sources.
A maximum of 8 channels are available for use on the system. By default, no channels are 
assigned.
Figure 2-11: Wiring - Music Source to a CO Line
     10 uF      10 uF
    +
       -     -    +
Resistors are 680 Ohm / 1w.Capacitors are 10uF/50v.
    +             -
KSU
      C OMusic
source
Power Supply
+24 or -48 VD C
680
Ohm680
Ohm
120vac
++--
V DC
V AC 
						

							2-170Music-On-Hold
Chapter 2 - Features and Operation
Programming Steps
1. Press the MUSIC CH # flexible button (FLASH 09, Button #1 through #6). The following 
message displays:
X= 3-8
XXX = Maximum CO Lines in your system
YYY = CO Line number specified for use for this channel
2. Enter a valid number (001-XXX) that corresponds to the CO line number desired.
3. Press HOLD to save the entry. A confirmation tone sounds.
Music-On-Hold - Enable/Disable
Description
When connected to the system, a music source provides music to all lines on Hold, parked 
calls, transferred calls and calls waiting to be answered by Automatic Call Distribution (ACD) 
or Uniform Call Distribution (UCD).
This feature is allowed or denied on a system-wide basis in programming.
Programming Steps
1. Press MUSIC-ON-HOLD flexible button (FLASH 05, Button #12). Feature toggles on/off 
each time button is pressed; and the display updates.
[0] = Disabled
[1] = Enabled
2. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Music-On-Hold is enabled.
Music-On-Hold (per CO Line)
Description
The Music-On-HOLD feature allows a user to select the Music-On-Hold channel for each CO 
line. This feature lets the system assign CO line circuits as additional music inputs. This 
increases the capacity of music channels beyond the two available on the first installed card 
in the BKSU. Up to eight channels are available for use on the system. The CO line can be 
assigned to NOT PLAY music for callers on hold.
MUSIC  CH ANNEL  X 001-XXX
YYY
MUSIC  ON  HOLD 0-1
ENABLED 
						

							Music-On-Hold2-171
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [40]. The following message displays:
2. Enter a valid number for the range of lines being programmed. If only one line is being 
programmed, enter that number twice (001 001).
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible Button #19 (Page A) is lit.
4. Press the Page B flexible button (Button #20). The following message displays:
XXX-XXX = CO Line Range
5. Press the MUSIC-ON-HOLD flexible button (FLASH 40, Page B, Button #5). The following 
message displays:
6. Enter a valid number on the dial pad to change this feature.
[0] = No Music-On-Hold
[1] = Channel 1
:::::
[8] = Channel 8
7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Channel 1 is used for Music-On-Hold.
CO  LINE  ATTRIBUTES
SELECT  A  CO  LINE  RANGE
If HOLD is pressed without entering a CO range, ALL CO lines are selected.
XXX - XXX  PAGE  B
ENTER  BUTTON  NUMBER
MOH  CHANNEL 0-8
1
Table 2-14: MOH Programming Codes
Program 
CodeFlexible
ButtonFeatureDefault
(after initialization)
FLASH 09 1
2
3
4
5
6Music Channel #3*
Music Channel #4*
Music Channel #5*
Music Channel #6*
Music Channel #7*
Music Channel #8*##
##
##
##
##
##
* Music Channels 3-8 can only be used for Music-On-Hold functions 
						

							2-172Mute Key
Chapter 2 - Features and Operation
Mute Key
Description
Pressing the MUTE button while in the speakerphone mode or using the handset disables the 
microphone but does not affect the speech coming over the speaker or handset. Pressing the 
illuminated MUTE button again reactivates the microphone.
Operation
To disable the microphone:
1. Press MUTE while off-hook on speakerphone or handset to activate.
2. Press MUTE again to deactivate. Mute automatically deactivates upon call termination.
Conditions
» Changing from handset to speakerphone (or the reverse) cancels the Mute function.
»  8-button digital/electronic phones use feature code 629 to make the required button.
Name In Display
Description
The Name in Display feature allows every extension (electronic/digital/SLT) the capability to 
program the users name, for that station, so that people using display telephones see the 
name instead of the station number on their display. The name is programmed at each 
station by the user and may be up to seven letters in length.
Operation
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters may be entered) by using keys on the dial pad.
Figure 2-12: Name In Display Keypad Map
Other Codes
1 = 1# 8 = 8#“ = 01 * = *#
2 = 2# 9 = 9# , = 02 ( = #1
3 = 3# 0 = 0# ? = 03 ) = #2
4 = 4# Space = 11 / = 04 + = #3
5 = 5# : = 12 ! = *1 = = #4
6 = 6# - = 13 $ = *2 # = ##
7 = 7#‘ = 14 & = *4 . = 24 
						

							Name In Display2-173
Chapter 2 - Features and Operation
3. Press the SPEED button to complete the programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Press the SPEED button to complete the erasing process.

SINGLE LINE TELEPHONE
To create your name:
1. Dial [690] on the dial pad.
2. Enter the name (up to 7 characters may be entered) by using keys on the dial pad.
3. Briefly depress the hookswitch and release to complete the programming process.
To erase your name:
1. Dial [690] on the dial pad.
2. Briefly depress the hookswitch and release to complete the erasing process.
Name / Number Display At Idle
Description
The Name/Number Display feature allows the programmed seven-digit name and station 
number to display together. This option is programmable on a per station basis, however the 
feature must be enabled/disabled in admin programming. If a station has this feature 
enabled but has not programmed a name, the name portion of the LCD is blank. The priority 
of the idle display is UCD/ACD, Hunt, Station/Name, or Station alone.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number.
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected. 
						

							2-174 Na m e / Nu mb e r Tra n sl a ti o n  Ta b l e
Chapter 2 - Features and Operation
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press the NAME/NUMBER DISPLAY flexible button (Button #15). The following message 
displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Extension Number
[1] = Name
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Name displays on the LCD.
Conditions
» Not applicable to Single Line Telephones.
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.
Name / Number Translation Table
Description
An administrable table in the KSU provides a local translation from a received calling number 
to a name. This can be administered by the customer from the attendant console. This table 
is also shared by the ICLID features. In cases of conflict between the name delivered from the 
CO and that in the local translation table, the local translation table rules. 200 entries are 
provided in this table for the system.
An option was added to the Local Number/Name translation table to route an ICLID or Caller 
Entered ID Digits, based on a partial compare with the number entered in the translation 
table.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
NAME  AT  IDLE  LCD 0-1
NAME