Vodavi Starplus Triad S Installation Programming Manual

							Attendant Assignment / Features 2-15
Chapter 2 - Features and Operation
The Mailbox Owner has the following options when a call is sent to a voice mailbox:
To leave the caller in the voice mail and stop the speaker broadcast, press the ON/OFF 
button. The mailbox owner can continue to listen to the message being left without 
taking action at their keyset. When the caller disconnects after leaving the voice mail 
message, the button returns to solid red and the keyset returns to idle.
To talk to the par ty leaving the message, press the MUTE key. The station remains in the 
CONF mode, and the caller hears the voicemail and the station user.
To  p i c k  u p  t h e  c a l l, press the flexible button. When the call is picked up, the voice mail 
system disconnects from the call, and the voice mail port returns to the idle (waiting) 
state. The caller is in a normal talk state with the CO caller.

SINGLE LINE TELEPHONE
Answering Machine Emulation cannot be used with Single Line Telephones.
Conditions
» The user must have an Electronic or Digital Keyset.
» Keyset users must preprogram an ANSWER MACHINE flexible button.
» After the in-band digits are sent to the voice mail, the station’s flexible button status is 
checked. The feature is executed based on this check. The result of the check is as follows:
Inactive = no feature operation executed
Active = feature executed as per button function (ring mode or speaker mode)
» An idle station can press the flexible button to go to the inactive mode. The LED 
extinguishes and no answer machine calls are presented to the station.
» When button is programmed at the station, it is in the inactive mode (LED extinguishes).
» If the station user answers the call, the normal CO line LCD window displays. The call 
timer shows the elapsed time including the time the caller was in VM. The call timer does 
not start at 0 in this case.
Attendant Assignment / Features
Refer to Chapter 3, Attendant Features and Operation.
Automatic Call Distribution (ACD)
Refer to Chapter 4, Call Distribution - ACD/UCD. 
						

							2-16Automatic Privacy
Chapter 2 - Features and Operation
Automatic Privacy
Description
Privacy is automatically provided on all calls. If one station is conversing, another station 
cannot intrude on that line.
The Automatic Privacy feature can be disabled, allowing up to seven other stations to join in 
on existing CO line conversations. Refer to “Privacy Release” on page 2-195 for details.
Background Music
Description
Each digital telephone user may receive music over their speaker when an optional music 
source is connected to the system. The Background Music feature can be allowed or denied 
on a system-wide basis by programming. The system can be programmed to let stations 
activate their Background Music, in addition to Music-On-Hold.
Programming Steps
1. Press the BACKGROUND MUSIC flexible button (FLASH 05, Button #6).
2. Enter a valid number (0 or 1) that corresponds with the following:
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT … Background Music channel is enabled.
Operation
1. Dial [632] on the dial pad,
-or-
Press the preprogrammed flexible button.
The LCD display shows the following:
Disabling of the privacy feature may be limited by federal, state or local law, so 
check the relevant laws in your area before disabling privacy.
BACKGROUND  MUSIC 0-1
ENABLED
0:OFF 1:CH-1              2:CH-2
MMM DD YY HH:MM am 
						

							Battery Back-Up (Memory)2-17
Chapter 2 - Features and Operation
2. Enter the desired channel on the dial pad. Confirmation tone sounds. Music is now issued 
through the speaker.
3. Press the Volume Bar to change the volume. The following message displays:

SINGLE LINE TELEPHONE
The background music feature is not compatible with single line telephones.
Conditions
» When you pick up the handset or press the ON/OFF button, music automatically 
discontinues.
» When the headset is enabled, BGM discontinues.
» A music source must be connected to the BGM/MOH connector.
Battery Back-Up (Memory)
Description
A lithium battery is located on the Main Processing Board (MPB) to protect system memory in 
case of commercial power outage or the system power being turned off for a time period.
Battery Back-up Memory retains all system features including system and station speed dial 
during a power outage.
Baud Rate Assignments
Description
The optional MISB is for features such as SMDR or ICLID, that use RS-232 connectors.
PORT #1 -- First RS-232C port on the optional MISB
PORT #2 -- Second RS-232C port on the optional MISB
PORT #3 -- Optional modem
SPEAKER BGM [#########]
MMM DD YY HH:MM am
PORT #1
MISB 1PORT #2
MISB 2PORT #3
MODEM

1Q
2W
3E
4R

5T
6Y
7U
8I 
						

							2-18Call Back
Chapter 2 - Features and Operation
Programming Steps
Press FLASH and dial [15]. The first button is lit and ready for programming Port #1. The 
following message displays:
1. Press the desired PORT # flexible button (FLASH 15, Buttons #1, #2, or #3) to select the 
port to program.
2. Enter a 1-digit number for the baud rate:
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT . . . Ports #1 and #2 are set at the 9600 baud rate. There is no default setting for 
Port #3. The Port #3 baud rate is determined by the connecting device (e.g., PC using Ecom or 
HyperTerminal) and is auto-negotiated by the system. The highest connection rate is 
9600 baud, but the system will connect at lower speeds if necessary.
Call Back
The two types of Call Back are Manual Call Back and Automatic Call Back.
Manual Callback
Description
A station can initiate a call back request to another busy station. Once that station becomes 
idle, the station that left the call back request is signaled.
The Call Back Button flash rate is the rate at which the Call Back button flashes when a station 
at which you left a call back request becomes available. This flash rate can be programmed to 
29 different options identified in the flash rate table. This enables the programmer to 
customize the key system configuration to desired flash rates.
PORT BAUD
1 9600
[1] = 150 Baud [5] = 2400 Baud
[2] = 300 Baud [6] = 4800 Baud
[3] = 600 Baud [7] = 9600 Baud
[4] = 1200 Baud [8] = 19.2K Baud
The 19.2K Baud rate setting can only be used for system trace. 
						

							Call Back2-19
Chapter 2 - Features and Operation
Programming Steps
1. Press the CALL BACK BTN flexible button (FLASH 07, Button #16). The following 
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-11 on page 2-130.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Call Back Button flash rate is set for a Red 120 ipm Flash (10).
Operation
If you dial a telephone that is busy and want to activate Call Back:
1. Press the CALL BACK button.
2. Hang up.
When the busy station hangs up, you are signaled.
3. Answer the call; station you called is then signaled. (If your station is busy when signaled, 
an automatic MSG is left at your phone).

SINGLE LINE TELEPHONE
If you dial a telephone that is busy and want to leave a Call Back indication:
1. Briefly depress and release the hookswitch.
2. Dial [622] and replace the handset.
CALL  BACK  BTN 00-28
RED  120  IPM  FLASH
A Call Back Request is automatically invoked anytime a user listens to the 
intercom busy tone for a preset period of time.
Only one Call Back request can be left at a station; the second request is converted 
to a message wait call back request.
Only one Call Back request can be left at a station; the second request will convert 
to a message waiting request. 
						

							2-20Call Back
Chapter 2 - Features and Operation
Automatic Call Back Timer
Description
The Automatic Call Back Timer invokes a call back anytime a user listens to a busy tone for a 
programmable period of time. The Automatic Call Back Timer can be set to 00-99 seconds.
A value of 00 disables the timer. An Automatic Call Back does not occur when the timer is 
disabled.
Programming Steps
1. Press the AUTO CALL BACK TIMER flexible button (FLASH 01, Button #17). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 00-99 seconds in 1-second 
increments.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Automatic Call Back Timer is set for 03 seconds (enabled).
Auto Callback - DSS / BLF
Description
The Auto Callback DSS/BLF flash rate is the rate at which a DSS button of a station returning 
your call back flashes. This flash rate can be programmed to 29 different options identified in 
the flash rate table. This enables the programmer to customize the key system configuration 
to desired flash rates.
Programming Steps
1. Press the AUTO CBCK – DSS/BLF flexible button (FLASH 07, Button #7). The following 
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-11 on page 2-130.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Auto Callback DSS/BLF flash rate is set for a Red 120 ipm Flash (10).
AUTO  CALL  BACK 00-99
03
AUTO  CBCK  DSS / BLF 00-28
RED  120  IPM  FLASH 
						

							Call Coverage2-21
Chapter 2 - Features and Operation
Message Callback - DSS / BLF Flash Rate
Description
The Message Call Back DSS/BLF flash rate is the rate at which a DSS button of a station 
returning your message flashes. This flash rate can be programmed to 29 different options 
identified in the flash rate table. This enables the programmer to customize the key system 
configuration to desired flash rates.
Programming Steps
1. Press the MSG CBCK / DSS/BLF flexible button (FLASH 07, Button #5). The following 
message displays:
2. Enter a valid number (00-28) on the dial pad to correspond to one of the 29 available 
options. (Refer to Table 2-11 on page 2-130.)
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Message Callback DSS/BLF flash rate is set for a Red 120 ipm Flutter (11).
Call Coverage
Description
The Call Coverage feature provides the functionality for stations to answer calls for other 
stations by utilizing call coverage buttons. Visual and Audible status of ringing stations to an 
assigned coverage station are provided. Multiple coverage stations can have the same 
remote ringing station(s) programmed on their stations. Once a coverage station answers the 
call, other stations attempting to answer the call receive a busy tone and the call coverage 
button extinguishes on all appearances of that button.
Direct CO calls have ring and LCD priority over call coverage calls. The call coverage station 
must have a direct CO appearance or Loop button in order to pick up an external call. If the 
call coverage station is in DND, no audible ringing occurs, however visual and LCD 
information is presented.
This feature can be programmed by the station user or through admin programming.
DEFAULT … No call coverage buttons are assigned.
Operation
To assign a Call Coverage Button:
1. Press [SPEED] + [SPEED].
2. Press a desired flexible button.
3. Dial [647] for Non-Ringing or [646] for Ringing, followed by the station number to cover. A 
confirmation tone sounds.
MSG CBCK / DSS / BLF 00-28
RED  120  IPM  FLUTTER 
						

							2-22Call Coverage
Chapter 2 - Features and Operation
Once the button is assigned on the station and a call rings in:
1. The coverage station receives audible and/or visual indications for the coverage station 
after a programmable period of time. The ring tone is the internal ring tone cadence. The 
flash rate is the same as the incoming CO line ringing rate.

Ringing option = ringing, flashing Call Coverage LED, LCD display as in following 
illustration.

Non-Ringing option = flashing Call Coverage LED only (no ringing or change to LCD).
2. The Coverage station user then presses their flashing COVERAGE flexible button,
-or-
Presses the ON/OFF button (only if the ringing option is selected).
The call is answered and ceases to ring at any other stations that may have the same 
coverage appearance. One of the following messages display after the call is answered.
Non-network system or in same Node:
Network system with call passed across a switch:
XXXXXXXXX = Name of calling party
YYYYYY = Specific CO Line type being used (e.g., PRI #23)
HH:MM:SS = Amount of time on the call

SINGLE LINE TELEPHONE
This feature can cover SLT extensions, however an SLT cannot perform the call coverage 
function. The SLT extension need not be physically installed, only the SLT card must be 
installed.
Conditions
» Direct CO calls have ring and LCD priority over call coverage calls. The call coverage 
station must have a direct CO appearance or Loop button to pick up an external call. If the 
call coverage station is in DND, no audible ringing occurs, however visual and LCD 
information is presented.
» This feature can be programmed on any key station or DSS Console with an available 
flexible button. If the DSS with a call coverage button assigned is unplugged or moved, 
the station associated with that DSS stops ringing until the DSS is plugged in again.
» Only one button type (646 or 647) per covered station can be assigned on a keyset.
CALL FOR STA XXXX
MMM DD YY HH:MM am
CALL FOR STA XXXX
FROM STA YYYY HH:MM am
XXXXXXXXX CALLING
YYYYYY HH:MM:SS 
						

							Call Forward2-23
Chapter 2 - Features and Operation
Call Coverage Ring Timer
Description
A Call Coverage Ring Timer enables the system administrator to set the amount of delay time 
before the call coverage feature provides an indication at the coverage station. When that 
station rings with an internal or external call, the DSS button for that station rings or flashes. 
The call coverage ring timer is a system-wide setting.
The Call Coverage Ring Timer setting is variable from 00-99 seconds.
Programming Steps
1. Press the CALL CVRG RING TIMER flexible button (FLASH 02, Button #3). The following 
message displays:
2. Enter a valid number on the dial pad that corresponds to 00-99 seconds.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.
DEFAULT … Call Coverage Ring Timer is set for 5 seconds.
Call Forward
Description
When any type of station call forwarding is invoked, the LCD display normally indicates the 
call forwarding mode at all times. This feature has modified the LCD forwarding display to 
make the call forwarding mode display optional. This feature is enabled/disabled in admin 
programming on a system-wide basis. The call forward status is stored in a battery protected 
area of memory.
Call Forwarding
Description
Stations can be allowed or denied the ability to forward all incoming CO calls, intercom calls, 
and transferred outside lines to another station or group.
Use Flash 50 programming when you want to modify a range of stations’ attributes using 
fixed station numbers.
Use Flash 51 programming to modify a single station’s attributes using a flexible station 
number.
CALL COVERAGE RING 00-99
05 
						

							2-24Call Forward
Chapter 2 - Features and Operation
Programming Steps
1. Press FLASH and dial [50] or dial [51]. Flexible button #24 (New Range) is lit and one of 
the following messages displays:
2. Enter the range of fixed station numbers (100-131) to be programmed. If only one station 
is being programmed, enter that number twice, e.g., [100 100].
-or-
Enter a valid flexible number (100-8999) to be programmed.
3. Press HOLD to save the entry. A confirmation tone sounds and the display updates. 
Flexible button #19 is lit. The display updates to reflect current programming for Page A:
4. Press the CALL FORWARD flexible button (Button #10). The following message displays:
5. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
6. Press HOLD to save the entry. A confirmation tone sounds.
DEFAULT …Call Forwarding is enabled at all stations.
Conditions
» Only one station at a time can be programmed when using a flexible station number.
» When in Flash 51 programming, if you press HOLD without specifying a flexible number 
to be programmed, you will get the station that is in port/station 100.
» Call Forward remains engaged until manually released. When released, the station 
number is returned to the LCD.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
STATION ATTRIBUTES
SELECT A STATION RANGEENTER STATION NUMBER
If HOLD is pressed without entering a station range, ALL stations are selected.
Flash 50 - Fixed Numbers Flash 51 - Flexible Numbers
XXX -  XXX  PAGE A
ENTER  BUTTON  NUMBERSXXX      PAGE A
ENTER  BUTTON  NUMBER
XXX-XXX = fixed station range XXX = 3- or 4-digit flexible number
CALL  FORWARD 0-1
ENABLED