Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

							in.nitem DVX I’Digital Key Telephone System
CUSTOMER DATABASE PROGRAMMING
Appendix A-13 
3-Digit Area/Office Code Route List Table
Issue 1, February 1994Appendix A-23 
						

							Appendix A-14 s-Digit Office Code Table
/  
AREACODE 1ROUTEAppendix A-24
Issue 1, February 1994 CUSTOMER DATABASE PROGRAMMING
inJinitem DVX I’Digital Key Telephone System 
						

							infInite”” DVX I’Appendix A-15 LCR Exception Code Table
Issue 1, February 1994
Appendix A-25 
						

							inJinitem DVX I’Digital Key Telephone System
DIGITAL SYSTEMS PART NUMBERS
iAPPENDIX B
DIGITAL SYSTEMS PART NUMBERSAppendix B-l Digital System Component List
1escription
nfiite DVX ‘I1 Components:
Key Service Unit (KSU)
Central Processor Unit (CPU)Voice Control Board 
(VCB)Key Telephone Board (KT12)
Single Line Board (SL12)CO Line Board (C012)
Power Supply
Part No.
IN4800-00
IN4830-00
IN4830- 10
IN4832-00
IN4833-00IN483 l-00
IIN4871-00
r-$&e DVX ‘I1 Digital Terminals:
33-Button Executive (Display) Telephone
33-Button Executive/PC Interface Telephone33-Button Enhanced (Non-Display) Telephone
B-Button Basic Telephone
DSS/DLS Console Unit
Handset Assembly
33-Button 
WalI Mount Bracket
B-Button 
Wail Mount Bracket
Single Line Adapter (SLA)
nfitie Digital Systems Manuals:
Description, Installation and Maintenance Manual
B-Button Station User’s Guide (pkg of 6)
Station User’s Guide (pkg of 6)
SLT User’s Guide (pkg of 6)Attendant User’s Guide
Automatic 
CaIl Distribution (ACD) User’s Guide (pkg of 6)
n&tie Digital Systems Optional Components:
4-Circuit DTMF Receiver Module (DTM4)
Relay/Sensor Interface Module
Digital Data Interface Unit 
(DDIU)Backplane I/O RS-232C Expander Module
Tri-Output Power Supply
IN1414-XX*
IN1418-62
IN1412-XX*IN141 l-XX*
IN1410-XX*
IN 1464-xX*
IN 1440-xX*
IN1442-XX*
IN 1484-00
IN4850-00
IN4851-00
IN4852-00
IN4853-00
IN4854-00
IN4855-00
IN4834-00
IN 1435-00
IN 1485-00
IN4873-00
IN4872-00Colors: 
51= Charcoal, 62 = Bone
Issue 1, February 1994
Appendix B-l 
						

							inJinitem DVX I’Digital Key Telephone System
ICLID GENERAL DESCRIPTION
APPENDIX C
ICLID GENERAL DESCRIPTION
1.INTRODUCTION
This specification provides the functional and
implementation definition for the addition of
the ICLID feature to the 
i$inite Digital Key
Telephone System.
2.SYSTEM CONFIGURATION
The following illustration depicts the configura-tion presumed for the implementation of the
ICLID feature for the system. The phones are
presumed to be in an ACD or UCD group in
order to allow proper operation with the system.
3.FUNCTIONAL PERFORMANCE
The ICLID (Incoming Calling Line 
IDentifica-tion) feature has been added to the infinite
Digital Key System as a first step in providing
it generally. The key system operation of this
feature is dependent on the feature first beingactivated from the central office so that the
numbers of the calling party will be delivered
over the individual tip and ring of the CO lines
during the first silent interval between ringing.
The features implemented are:
1. Display of calling number/name on initial
ring-in of a line on the display 
keysets.2. Recording of Incoming call number/name
on the SMDR printout.
3. Management of an “unanswered call” tablefrom a display phone with appropriate
privilege level to 
al&w tracking of unan-
swered calls for statistical information and
return call management.4. Local translation of incoming numbers to
names according to a table of num-
ber/name equivalences which can be ad-
ministered by the system.
ICLIDICLID
INTERFACEINTERFACE
UNITUNIT
R.5232RS232
L.sEYY5LAN
Figure 1 ICLID System Configuration
Issue 1, February 1994
Appendix C-l 
						

							ICLID GENERAL DESCRIPTIONinfinitem DVX I*Digital Key Telephone System
A. Calling Number/Name Display
This feature is intended as the basic offering ofthe ICLID service when associated with the
in&de Digital Key Telephone System. Essen-
tially, whenever an incoming call is received at
the system, the number received along with the
ringing signal will be stored in the line controltables and used at various points in the proc-
essing of the call.The primary function will be that the calling
number will be displayed (if available) at any
point at which the “LINE RINGING” is displayed
in the system.In addition, with the availability of the 
caI.Iingname feature, if the calling name is provided,
the system will deliver that to the display in-
stead of the calling number.The specification for this feature is that the
system will display its “LINE RINGING” mes-
sage as normally implemented and alter that
display to the calling number/name if the in-
formation is made present on the line. This will
allow the normal operation of the system when
ICLID information is not presented or the devicewhich intercepts it and provides the informa-
tion to the KSU is missing or failed.
000000000111111111122222
123456789012345678901234
bbbbbvbbbbb 1
orxxxxxxxxxxxxxxxxxxxxxxxx
If the caUing name is available, the display will
be shown as above where the 
X’s represent the
internal table storage of the calling name. Note
that although the Central Office delivery of the
c,al.ling name is 15-characters, the internal ta-
ble used to store the name for translation of a
received number is 
24-characters in width. If
the Central Office delivers a name , it will be
positioned left justified in the 24-character field
on the display. Note that if a number is receivedwhich matches a number/name translation,
the translated name will be used and the name
delivered from the Central Office will be effec-
tively discarded.
If no name is available, either supplied from the
Central Office or internally from the translationtable, the delivered number will be positioned
centered in the display as shown above for the
14 N’s.B. Incoming Number/Name SMDR
As with the above feature implementation, theintent is that the system operate normally in
the absence of ICLID information or the failureof the ICLID equipment. If the information is
present at the time that an SMDR record is
generated for a call, it will alter the content andformat of the SMDR output record.
If the calling number is available, the number
will be output in the SMDR record in the same
location as the dialed number is located in the
outgoing calls.
If the calling name is present, an additional linewill be output in the SMDR identifying the
name. This record will immediately follow the
normal SMDR record. The normal SMDR record
will include an indicator which identifies that a
following record with name identification is pre-
sent.
Unanswered calls will be recorded on the SMDRfor incoming as a system option to allow the
identification of callers for statistical and call-back purposes. These calls will be identified
with an indicator in the SMDR record.C. Unanswered Call Management
An Unanswered Call Management 
Tabklwith100 entry capacity for the 
in.nite DVXsys-tem is maintained in the system. The calling
number/name information pertaining to any
unanswered call will be placed in this table at
the time the system has determined that the
call has been abandoned.
This table may be interrogated from any station
so that the unanswered calls may be reviewedand handled by the end user.
D. Local Name Translation
An administerable table provides a local trans-
lation from a received calling number to a name.
This table can be administered by the customer
from the attendant console location. In cases ofconflict between the name delivered from the
CO and that in the local translation table, the
local translation table shall rule. 200 entries
are provided for the 
infinite DVX I’ system.
E. ICLID Display Phone Operation
The phone, modified as described in paragraph,will be used to deliver specific data messages
identifying call states to a device attached to thephone via a serial channel following the data
transmission requirements of RS-232C. The
interface parameters to be used are 
24OObps,no parity, 8 data bits, and 1 stop bit. The
implementation of this will be to deliver ICLIDAppendix C-2
Issue 1, February 1994 
						

							inftnite”” DVX I’Digital Key Telephone System
ICLID GENERAL DESCRIPTION
data to a Personal Computer attached to the
phone for look-up of customer records and
subsequent processing by the individual an-
swering the telephone call.
aInformation from the Phone to the
PCThe messages are provided from the
keyset to the connected PC are shown in
the table below.
The formats of these messages are shown in the
table below.
These messages are transmitted from the KSU
to the phone and subsequently from the phone
to the data line as the appropriate events occur
within the system. Each event is separate and
does not require any history to be maintained.
A PC connected to the phone must be prepared
to accept and process any of these messages at
any time.The data is sent from the KSU to the 
keyset
using command FO. The 
keyset then takes thedata byte and sends it out to the PC at 2400
baud, no parity, eight data bits, and one stop
bit. There is no handshaking in the 
keyset so
the PC must always be ready to receive the datasent to it. The data is in the form specified in
the ICLID specification.b
Information from the PC to the
Phone
The ICLID phone allows information froma connected PC to be used to simulate
button depressions internally within the
phone. The characters sent from the PCto the phone must be paced to provide at
least 
1OOms between characters (500ms
for DTMF pad depressions). The data re-
ceived from the PC is converted to key-
stroke data. The data is received at 2400baud, no parity, eight data bits, and one
stop bit. There is no handshaking in the
keyset receive. To allow the keyset time tosend the data to the KSU character pac-
ing of 
1OOms is required. To allow DTMF
outgoing digits to complete, 200ms pac-
ing is required. The character received
has bits seven and eight striped off and isconverted to the key strokes as per the
following chart. Time must be allowed
from the access of a CO line before digitsare sent out to the line. The following
table lists The ASCII characters and the
button depression they cause.
Message 
?trpe
1.Caller information
2. Call answered at this station.
3. Call answered at some other station.
4.Call abandoned.
5. Call completed at this station (on-hook),
6.Transferred ICLIDcall.
7.Recalled ICLID.Message FormatSize
1iiNNNNNNNNNNNNN42NXXXXXXXXXXXXXXX
XXXXXXXX(Cr)
2ii(Cr)4
3ii(Cr)4
4ii(Cr)4
5ii(Cr)4
6iiNNNNNNNNNm42
xxxxxxxxxxxxxxxx
XXXXX(Cr)
7iiNNNNNNNNNNNNN42xxxxxxxxxxxxxxxx
1  
XXXXX(Cr)
Note: ii = TWO bytes used to identify a call for subsequent messages so that a PC will be able to identify
current call status for processing purposes.
N...N = This is the number received from the Central Office.
X.. .X = This is the name to be used for look-up purposes as delivered either from the Central Office or
via the number to name internal translation in the system.Issue 1, February 1994
Appendix C-3 
						

							infinitem DVX I’
HCXD GEmWDESCFUmION.-..IV _Digital Key Telephone System
OA/  Flex#lO I1OOmsLF
OB1  Flex #ll /  1OOmsVT
16
17Flex 255
1 OOmsSYN
1 
OOms2FON/OFF
1OOms/
30H/W Error0
n-1
/
33344
----
35536
6
377
388
3993A /
3B3c
3F
?
z. Normally the MSG button.
. Normally the PICKUP button.
7. Normallv the CAMP-ON button.
00) character to the serial port when the
Personal Computer is turned off.
Consequently, this character will reset the
keyset when it is connected to the’PC.4.
IMPLEMENTATION PLAN
The reference for this data delivery is the Bell-
CoRe specification TR-TSY-000030 Issue 1
dated November 1988. Other specifications will
be consulted as they become available. In par-ticular, the implementation of the multiple
message format provided by Northern Telecom
must be examined for deviations from the mul-
tiple message format definition in the 
TR-TSY-000030 document.
The steps necessary to implement this are de-
tailed in the following sections.A. ICLID KTU Display Phone
The ICLID KTIJ provides transmit, receive, andground data lines from the phone p-processor
which are used on command from the KSU to
output information. The use of this capability
would be to output the ICLID information to a
PC attached to the phone. Future use could bemade of this capability for low speed data pro-
vided to equipment attached to the phone.2c1Digit 
#1200ms
2D1SPEED1
1OOms1
I2EIlOOms/ .1Issue 1, February 1994 
						

							infmitem DVX I’Digital Key Telephone System
ICLID GENEFWL DE+3$2~@‘I-w2 .’B. Table Structures
.., I