Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

							KEY STATION FEATURE DESCRIPTIONinfiniteTM DVX ‘I1Digital Key Telephone System
the first forward of the DISA ringing call at
a station will take 15 seconds.300.50 DIRECT STATION SELECTION
The user with DSS buttons assigned at their
Digital Terminal can call an intercom station bysimply pressing the appropriate DSS button.
The called station is automatically signaled.300.51 DIRECTED CALL PICK-UP
A.
Gail Pick-up - Station
A station can pick up a tone-ringing inter-com call, transferred, incoming, or recall-
ing outside line call to a specific
unattended station. The call must be a tone
ringing call.
B.CaIi Pick-up - ACD/UCD Groups
Stations outside of an ACD or UCD group
can pick up a tone-ringing intercom call,
transferred, incoming, or recalling outside
line call ringing to a specific UCD station.
The call must be a tone ringing call.300.52 DIRECTORY DIALING
Directory dialing allows station users to obtain
a directory of station users and have the system
dial the extension that is currently on the dis-
play. The 
infinite DVX In System provides loca-tions for up to 200 names.
Directory dialing also allows users to program
a “name” along with a speed dial bin for use inlater locating a speed dial number. When
prompted to do so, the system will display the
name associated with a speed dial number on
the LCD display so that when the desired nameis shown, the user may then have the system
dial the number.
Directory dialing also allows users to associatea “name” with an entry in the local num-
ber/name translation table. When prompted to
do so, the system will display the name associ-ated with the table on the LCD display so that
when the desired name is shown, the user maythen have the system dial the number. The
i@nite DVX I’ System provides locations for up
to 200 names.
300.53DISABLE OUTGOING CO LINE AC-
CESSThis feature allows the first Attendant station
to dial a code and disable a CO line from outgo-ing CO calls. This applies to all station(s) that
have access to that line. Incoming status is notaffected. This feature is a part of the “Mainte-
nance” package,300.54 DISTINCTIVE RINGING (User Se-
lectable)The tone ring signal used to notify stations of
an incoming call can be changed by each sta-
tion user to provide distinctive ringing among a
group of stations. Each station user may selecta distinctive ringing tone that will be used to
ring their station. The system provides 81 dif-
ferent ring patterns that the station users may
select from.300.55 DO NOT DISTURB (DND)
Placing a keyset in DND will eliminate incomingoutside line ringing, intercom calls, transfers
and paging announcements. A ringing station
may go into DND to silence ringing. The atten-
dant can override a station in DND. The station
in DND can use the telephdne to make normaloutgoing calls. A station can be denied this
feature through programming.A.One-Time Do Not Disturb (DND)
Allows a station user to turn off muted
ringing that occurs while off hook (handsetor ON/OFF) on another call. Useful when
having an important conversation and do
not wish to be disturbed by ringing. The
station, while off hook, (ON/OFF or hand-
set) depresses the DND button which
eliminates muted ringing. When the sta-
tion goes on-hook the DND button is extin-
guished and DND is canceled.300.56 DTMF SENDING
Each CO interface circuit for outside lines canbe individually programmed to send DTMF
(tone) or dial pulse signals.300.57 EMERGENCY TRANSFER
Each OPX box will provide power transfer to
specified customer provided 
SLT’s, or up to 12
CO lines using the Power Failure Transfer Unit
Pm.300.58END TO END SIGNALING
This feature indicates the capability of the sys-tem to accept DTMF tones from stations, send
them through the public network and have
them received at the distant end for computer
access, or a variety of control functions or in-
ward call completion at a distant switching
system.300.59 EXCLUSIVE HOLD
When a line is placed on Exclusive Hold, no
other station in the system can retrieve this call.
Hold may be programmed to be activated on thefirst or second depression of the Hold button.
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							infmite”” DVX ‘I1Digital Key Telephone System
KEY STATION FEATURE DESCRIPTION
CO Lines while in a transfer hold are always
placed in an Exclusive Hold condition.
300.60 EXECUTIVE OVERRIDE
This feature allows certain stations to be desig-nated as executive stations with the ability to
“override” and “Barge in” on other 
keysets en-
gaged in conversation on a CO line or intercomCall.
In addition to the station programmable option,a system programmable option will enable or
disable a warning tone when the station
marked as an executive is cut-tbru to the con-versation. This is useful for an ACD agent su-
pervisors or training personnel who require a
service observing option.A separate condition has been added to this
feature which will allow or disallow an Execu-
tive to override an extension. This prevents an
extension with override capability from overrid-
ing an Executive’s station.ICAUTION
I
USE OF THIS FEATURE WHEN THE EXECUTIVE
OVERRIDE WARNING 
TONE IS DISABLED MAY BEINTERPRETED AS A VIOLATION OF FEDERAL OR
CONSULT COUNSEL WITH 
RESPECT TO APPLICABLE
LAW BEFORE INTRUDING ON CALLS USING THIS
A change in 
vo&une may occur on the CO
line or intercom callqfter the barge-in
300.61 EXECUTIVE/SECRETARY TRANS-
FER
There are four sets of Executive/ Secretary
pairings available. When the Executive stationis busy or in DND, the Secretary station will
receive intercom calls and transfers. The Secre-
tary station can signal the Executive in DND by
using the Camp On feature.300.62 EXTERNAL NIGHT RINGING
The system can be programmed so that CO
lines marked for UNA will provide ringing out
the external page ports when the system is
placed into Night mode.300.63 FLASH
Provides telephone users with the ability to
terminate an outside call or transfer a call be-hind a PBX or 
Centrex and restore dial tone
without hanging up the handset. A FLASH but-
ton is located on each Digital Terminal.300.64 FLASH ON INTERCOM
This feature enables key station users to utilize
the Flash Key to terminate pages and intercom
cab. While connected to a page zone or another
internal station pressing the Flash key will ter-
minate the call and return intercom dial tone.300.65 FLASH RATES (Programmable)
The flash rates for the following features can
now be programmed to 16 
different options in
admin programming:l
Incoming CO line ringing: defaults to 30
ipm flashl Incoming intercom ringing: defaults to
120 ipm flutterl Call Forward: defaults to 30 ipm flash
l Message Waiting: defaults to 15 ipm
flashAll other flash rates in the system are fixed at
the rates shown in Table 200-14 DSS/BLF
ButtonVisual Indicators, Table 200- 15 CO LineButton Visual Indicators, and Table 200-16
Function Button Visual Indicators.300.66FLASH WITH SPEED DIAL
A flash can be programmed within a speed dial
number. When this is done, a pause will auto-matically be inserted before the remaining
speed dial digits are sent.300.67 FLEXIBLE ATTENDANT
Any three Digital Terminals in the system canbe assigned as attendant stations. These sta-
tions will receive recalls and can place the sys-
tem into Night Service. The attendant stations
must be either Enhanced or Executive stations.300.68 FLEXIBLE BUTTON ASSIGNMENT
Each 33-button digital terminal has 24 flexiblebuttons which can be individually pro-
grammed. Each &button digital terminal has 4flexible buttons which can be individually pro-
grammed. One of the following operations can
be selected for each button. Refer to Section
400.37, Flexible Button Assignment.l Outside line: Automatically accesses
assigned line. (Assigned in database)l DSS/BLF: Automatically signal as-
signed station and provides BLF for off-hook and DND. (User programmable)
l
Feature: Any feature with a dialing code(i.e. : Personalized Messages, Paging,
Account Code, Call Park, Music, etc.)
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							KEY STATION FEATURE DESCRIPTIONinfinite”” DVX ‘I1Digital Key Telephone System
can be assigned to a flexible button.
(User programmable)l Group Access: (i.e. ACD, UCD, Hunt,
Voice Mail group pilot numbers) (User
programmable)
l Speed dial: Automatically dials a Speed
number. (System, Station, Saved Num-ber Redial, Last Number Redial) (User
programmable)
l Pooled group access: Some or all out-
side lines can be grouped; pressing this
button accesses the highest numbered
unused CO line in that group. (Assigned
in database)l Loop: Used to answer a transferred call
on a line for which a user does not havea button assigned. (Assigned in data-
base)The 
following features are NOT allowed to
be programmed onto DSS/DLS ConsolejkdbZe buttons: AW Agent or Supervisor
Log-in, Do Not Disturb IDND). Call Fonuard(FWD), AvaiZabZe/UnavaiZabZe, PersonalPark, Voice Mail, and Headset Mode. These
features can however, still be programmedonto kegsetjle.xibZe buttons.300.69 FLEXIBLE PORT ASSIGNMENTS
The Flexible Port Assignment feature 
will pro-
vide a means to assign stations and CO line
numbers to any station or CO line port in the
system. This provides complete flexibility in
determining station and CO line numbers
within the system as long as they stay within
the system numbering plan. Therefore a station
can be assigned any 
num$er between 100 and195 on the 
infiit-e DVX. A CO line can be
assigned any Gumber between 0 1 and 48 on the
in_finite DVXsystem. This restriction is re-
quired to minimize memory requirements on
l$e smaller systems.300.70 FORCED ACCOUNT CODES
The 
infinite Digital Key Telephone System al-
lows the system to be arranged so that station
users must enter an account code before plac-ing an outside call. Account codes can also be
used as a Traveling Class-of-Service to upgradea restricted stations class-of-service for unre-
stricted dialing. Account codes must be entered
before the call when forced.
300.71FORCED LEAST COST ROUTING
(=R)The infinite Digital Key Telephone System maybe programmed on a per station basis to force
the use of LCR for outgoing accessed. Thisallows the system administrator to maintain
greater control over dialing patterns and the
lines used for placing outgoing CO calls.300.72 GROUP CALL PICK-UP
Stations can be placed in one or more of four
pick-up groups. Stations within a group can
pick up tone-ringing intercom calls, trans-
ferred, incoming, or recalling outside line calls
for another station in that group.300.73 GROUP LISTENING
All digital key stations have built-in speaker-
phones. Station users may use the speaker to
monitor a call while using the handset to con-
verse with the outside party. This enables otherpeople in the room to listen to both parties in
the conversation.aThis feature is not available when the
station is in 
hqdset mode.
300.74 HANDSET RECEIVER GAIN
This feature provides the user with a flexible
button that can be programmed on their keyset.When programmed, allows the user to in-
crease/decrease the handset receiver gain
while on a CO call or intercom call. This volumesetting is stored on a per station basis until
changed.300.75 HEADSET 
COMPATIBIWI’YThe 
infintie Digital Terminals are designed to
allow the connection of an industry standard,
electret mic compatible, modular headset. Theuser connects the modular headset to the
handset jack on the telephone leaving the
handset in place. The ON/OFF button on the
Digital Terminal is then used to activate the
headset.300.76 HEADSET MODE
Each digital terminal can be individually pro-
grammed for headset operation. When pro-
grammed, an industry standard headset with
it’s adapter box may be connected to a digital
terminal for headset use. This allows handset
or headset operation by switching the selectorswitch on the adapter box. Speakerphone op-
eration and call announce on intercom are dis-abled while a station has enabled headset
mode.
Once programmed in station programming, the
user may then select between headset mode or
normal handset/speakerphone mode by simply
dialing a code or pressing a user programmableflex button.
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							infznitem DVX ‘I1Digital Key Telephone System
KEY STATION FEATURE DESCRIPTION
300.77 HEARING AID COMPATIBLE
All Electronic Digital Terminals and Single Line
Telephones are hearing aid compatible in com-pliance with the FCC Part 68, Section 68.316.
This allows the telephone to be used in conjunc-
tion with users wearing hearing aids.300.78 HOLD PREFERENCE
This allows either Exclusive or System hold asthe primary hold on the first depression of the
HOLD button, depending on programming.
300.79 HOLD RECALL
When an outside call has been on Hold for a
programmable length of time, recall ringing
tone is sent to the station placing the call on
Hold. If this station does not answer the recall,
a recall tone is sent to the attendant(s).300.80 HOT LINE/RING DOWN
Digital terminals may be programmed to imme-
diately call or ring down a particular station oroutside number upon going off hook. This is
done by programming the stations Off-Hook
preference to activate a DSS or Speed dial fea-
ture key. This feature can be overridden if the
station user selects a CO line first when goingoff-hook.
300.81 HUNT GROUPS
The system can be arranged for up to eight Huntgroups. Each Hunt group can contain up to
eight stations each. Each Hunt group is inde-
pendently arranged to utilize either a pilot
hunting technique or station hunting tech-
nique .A. Hunt Group Chaining
Hunt Groups can be chained or joined
together forming larger Hunt Groups. Thisis accomplished by assigning a pilot hunt
group number as the last member of a
group.
B. Pilot Hunting
Incoming CO, transferred CO, and inter-
com calls can be directed to a pilot exten-
sion number of a Hunt group. The system
will search sequentially (in the order the
extensions were entered in the database
programming) for an idle station in the
group and will ring that station. Calls di-
rected directly to stations (by calling the
extension number) within the hunt group
will not hunt but receive call progress tones
of the extension dialed.C. Station Hunting
Incoming CO, transferred CO, and inter-
com calls that are presented to a busy, or
DND station, that is a member of a Station
Hunt group, will search sequentially (in the
order the extensions were entered in data-base programming) for an idle station in
the group and will ring that station. Calls
can also be directed to the groups pilot
number for hunting.300.82 ICLID FEATURE
Thisfeature is available with optional soft-
ware. The ICLID (Incoming Calling Line IDen-
tification) feature has been added to the infinite
Digital Key Telephone System. However, in or-
der for this feature to operate properly, it mustbe activated from the 
celltral office so that the
numbers of the calling party will be delivered
over the individual tip and ring of the CO lines
during the first silent interval between ringing.
The following features have been implemented:A. Calling Number/Name Display
This feature is Intended as the basic offer-ing of the ICLID service when associated
with the infinite Digital Key Telephone Sys-
tem. Whenever an incoming call is received
at the system, the number received along
with the ringing signal will be stored in theline control tables and used at various
points in the processing of the call.
The primary function will be that the call-ing number will be displayed (if available)
at any point at which the “LINE RINGING”
is displayed in the system.
In addition, with the availability of the call-ing name feature, if the calling name is
provided, the system will deliver that to the
display instead of the calling number.An option has been added to the Local
Number/Name Translation table to route
an ICLID or Caller Entered ID Digits based
on a partial compare with the number en-
tered in the translation table.
B.Incoming Number/Name for SMDR
Records
This feature will operate normally in the
absence of ICLID information or the failure
of the ICLID equipment. If the information
is present at the time that an SMDR recordis generated for a call, it will alter the
content and format of the SMDR output
record.
If the calling number is available, the num-ber will be output in the SMDR record in
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300-15 
						

							infinitem DVX ‘I1KEY STATION FEATURE DESCRIPTION
Digital Key Telephone System
the same location as the dialed number is
located in the outgoing calls.
If the calling name is present, an additionalline will be output in the SMDR record
identifying the name. This record will irn-
mediately follow the normal SMDR record.The normal SMDR record will include an
indicator which identifies that a following
record with name identification is present.Unanswered calls will be recorded in the
SlVIDR record for incoming calls with an
indicator to allow the identification of call-
ers for statistical and call-back purposes.C. Unanswered Call Management
An Unanswered Call Management Table
with 100 entry capacity is maintained in
the system database. The calling num-
ber/name information pertaining to any
unanswered call will be placed in this table
at the 
time the system has determined that
the call has been abandoned.This table may be interrogated from any
station so that the unanswered calls may
be reviewed and handled by the end user.
Only the 1st Attendant station can delete
an entry from this table.300.83 IDLE SPEAKER MODE
This feature allows the system to determine
whether the first digit dialed is heard over the
digital terminal speaker. This feature is allowedor denied on a system-wide basis in program-
ming.300.84 INCOMING CO LINES OFF-NET
FORWARD (VIA SPEED DIAL)
Allows the first attendant to forward incoming
CO calls to an off-net location. The attendant
can forward a group of CO lines, all CO lines,
or an individual CO line to a off-net location.
The attendant must have a direct appearance
of the CO line(s) to be forwarded. Off-net for-
warding is accomplished via use of a speed dial
bin.300.85 INTERCOM CALLING
The system’s architecture allows non-blocking
of intercom calls. A station is reached on inter-
com by dialing the associated three-digit num-
ber.300.86 INTERCOM SIGNALING SELECT
Users can control the method by which they
receive intercom calls and signals. A convenient
intercom signal switch is located on each Digi-
tal Terminal for easy selection. The choices are:l Handsfree 
(HF)(left position). The sta-
tion user, upon hearing a tone burst
and voice announcement over the
speaker, can reply handsfree.l Privacy 
(PV)(center position). The sta-
tion user receives a burst of tone and avoice announcement over his/her
speaker. The microphone is deactivated
for privacy. The called party must lift thehandset or press the MUTE button to
answer the call.l Tone Ringing (TN)(right position). A
standard tone ring notifies the party of
an incoming intercom call. The called
party answers by lifting the handset or
moving the switch to the handsfree (HF)position or pressing the ON/OFF but-
ton.300.87 
KEYSET SELF TEST
The infinite Digital Key Telephone System con-tains a test mode feature that supports the
offline testing of digital terminals and DSS con-soles. The term 
oilline means that the unit
under test is disconnected from the system
during the test operation. Digital terminals notunder test continue to operate in the normal
manner. Tests are provided to verify the keysetand DSS LED, LCD, and keypad button opera-
tions .
300.88LAST NUMBER REDIAL (LNR)
Permits the automatic redialing of the last tele-
phone number dialed on an outside line. Up to32 digits can be stored. Outside line selection
of the same line used is automatic,300.89 LCD INTERACTIVE DISPLAY
The 33-button Executive Digital Terminal pro-vides the user with visual indication of call
status, Calls to and from other extensions,
number dialed, line used and camp-on are
some of the features displayed.
300.90LEAST COST ROUTING (LCR)
Allows the system to automatically select the
least costly route available according to the
number dialed, the time of day/day of week, theclass of service (COS) assigned to the sta-
tion/trunk group priority level assigned.
k 3-Digit Table
This table is divided into 2 sections: “Lead-
ing 1” 
(,, 1” is dialed before the number) and
“Non Leading 1” (no “1” is dialed before the
number). This gives the system the ability
to handle call routing in areas that require
300- 16Issue 1, February 1994 
						

							inftnitem DVX ‘I1Digital Key Telephone System
KEY STATION FEATURE DESCRIPTION
B.
C.
D.
E.
F.
v
G.H.
a “ 1” before a long distance number as well
as in areas that do not require the “1”.
6-Digit Table (Office Codes)
The 6-Digit Table can include 20 office codemaps. Each map can be programmed to
route up to 800 office codes to one of the
16 possible route lists. Each map must be
associated with a specific area code in the
3-Digit Table. Several different office code
maps can be used with the same area code
to provide additional routing flexibility.
Route List TablesUp to 16 different routes can be pro-
grammed. Each route can contain up to
four route lists - one for each of the 4 timeperiods. Up to seven CO line groups (rout-
ing choices) and their corresponding In-
sert/Delete Tables may be programmed
within each route list.
Insert/Delete TablesThere are 20 Insert/Delete Tables. Up to
20-digits, including pauses, can be in-
serted and up to 16-digits deleted. Digits
can be inserted before or after the numberdialed, but can be deleted only from the
beginning of a number dialed.
Weekly Time Tables
The least costly route for a particular dialed
number may be different at 
different times
of the day and on different days of the week.
To accommodate this situation, there are
two Time-of-Day tables: a Daily Start Time
Table and a Weekly Schedule Table.
The Weekly Time table determines whichone of the four Routes LCR should use
based on the Time-of-Day and 
Day-of-the-
Week.Daily Start Time Tables
The Daily Start Time tables allow the user
to match the Time Periods discount struc-
ture to the carriers rate schedule.Exception Tables
This table is used to route operator as-
sisted calls and any other calls which
would use a one- or two-digit number
rather than a three-digit area code.Default LCR Data Base
In an effort to decrease installation and setup time usually associated with LCR a
default LCR database has been incorpo-
rated. The default LCR database will pro-
vide basic routing for all local and long
distance dialing.
I.LCR Routing for Toll Information
This feature adds provisions to the LCR callprocessing which will allow common call
routing for all toll information calls.
l-(XxX)555-1212, 0555-1212, 1-555-
1212 and 555-1212 calls will all be inter-
cepted and sent to a selected route in the
Route List Table. Numbers dialed will be
integrated and ifit is determined to be a tollinformation call, either preceded with an
area code or without or with a leading digit1 or not, the call will be sent to the route
designated in programming.300.91 LOCAL NUMBER/NAME TRANSLA-
TION TABLE
An administerable table provides a local trans-
lation from a received 
calling number to a name.
This 200 entry table can be administered by the
customer from the attendant console location.
This table is also shared by the ICLID features.
In cases of conflict between the name deliveredfrom the CO and that in the local translation
table, the local translation table shall rule.
300.92LOOP BUTTON CO LINE ACCESS
A station not having a direct appearance for a
CO line will receive incoming CO calls and
transferred CO calls under the loop button.
Only one call at a time can be connected to a
keyset on the loop button. If more than one loop
button is on a key set, the loop buttons may be
conferenced together. If all programmed Loop
buttons on a 
keyset are busy or have a CO call
on hold, the party attempting to transfer a CO
line to that station will receive busy tone and
cannot transfer the call to that station. If a
transfer is attempted, the CO line will recall the
initiator immediately.CO lines are also presented to a Loop when
dialing out using LCR or when using speed dial
to dial out and the line chosen does not appear
on the key station.300.93 MEET ME PAGE
Users may answer a page call from any phone
in the system by dialing a special code. The
~2 who initiated the page must remain off-300.94 MESSAGE WAITING
Stations that are busy, unattended, or in DNDcan be left a message indication by other sta-
tions in the system. Up to five messages can beleft at one 
keyset. Upon return to the station,
the user can press the flashing MSG WAIT
button to ring each party in sequential order.Issue 1, February 1994
300-17 
						

							KEY STATION FEATURE DESCRIPTIONinfinitem DVX ‘I1Digital Key Telephone System
300.95 MESSAGE WAITING REMINDER
TONE
A key station with a message waiting can be
reminded at a programmed timed interval with
a tone.300.96 MESSAGES 
- PERSONALIZED
Each station (Key and SLT) can select a pre-as-signed message to be displayed on the LCD of
the digital key terminal calling that station.
There are ten possible messages which can be
displayed:
- 00= Clears Messages
- Ol= ON VACATION
- 02=RETuRNAM
- 03=KETUKNPM
- 04= RETURN TOMORROW
- 05= FBTURN NEXT WEEK
- 06= ON TRIP
- 07= IN MEETING
- 08=ATHOME
- 09= ON BREAK
- lO= AT LUNCH
ADate and Time 
Entry to Personalized
Message(s)
As an enhancement to the original person-alized message(s), station users can acti-
vate certain messages that will allow the
user to enter a specific time or a date of
return. These messages will appear on call-ing stations display to alert them of the
desired party’s return time or date.
- 1 l= ON VACATION UNTIL: MM/DD
- 12= FXTURN: HH:MM xm or MM/DD
- 13= ON TRIP UNTIL: MM/DD
- 14= MEETING UNTIL: HH:MM xm
-15= AT HOME UNTIL: HH:MM xm
- 16= ON BREAK UNTIL: HH:MM xm
-e17= AT LUNCH UNTIL: HH:MM xm
B. Messages 
- Custom
This feature allows the system administra-
tor to enter up to ten custom messages for
use by station users of the system. These
messages may be specified and customized
by the customer on a system-wide basis.
C.Personalized Message Code on a Flex
KerrThis feature allows a key station user to
program the personalized message code
[633#] onto a flex button. This speeds ac-
cess of the pre-selected messages.300.97 
MUSIC ON HOLD
A music source, when connected to the system,provides music to all lines on Hold, parked
calls, transferred calls and calls waiting to be
answered by Automatic Call Distribution (ACD)or Uniform Call Distribution (UCD). This fea-
ture can be allowed or denied on a system-wide
basis in programming.300.98 MUTE KEY
Pressing the MUTE button while in the speak-
erphone mode or using the handset will disable
the microphone but not affect the speech com-ing over the speaker or handset. Pressing the
illuminated MUTE button again will reactivate
the microphone.300.99 NAME IN 
DISPMY
This feature allows every extension (Key or SLT)the capability to program the users name, for
that station, so that people using display tele-
phones will see the name instead of the stationnumber on their display. The name is pro-
grammed at each station by the user and may
be up to seven letters in length.300.100 NIGHT SERVICE FEATURE
The Night Service feature will provide a means
to put the system in night mode from any 
keyset
or remove the system from night mode from any
keyset as long as the system was put in night
mode by the night service feature flex button. Ifthe system was placed in night mode by the
attendant using her DND button or if the sys-
tem was placed in night mode by the automatic
schedule, the night service flex button can not
remove the system from night mode.300.101 NIGHT SERVICE MODE
A Automatic Night Mode Operation
The infinite Digital Key Telephone Systemcan be programmed so that the system is
automatically placed into night mode.The Attendant(s) can override the Auto-
matic Night mode schedule simply by
pressing the NIGHT (DND) button.
B. External Night Ringing
The system can be programmed so that COlines marked for UNA will ring on the ex-
ternal page speakers.C. Manual Operation
The Attendant(s) can control the use of
Night Mode manually by pressing the
NIGHT (DND) button. An LED will indicate
300-1s
Issue 1, February 1994 
						

							infinitem DVK ‘I1Digital Key Telephone SystemKEY STATION FEATURE DESCRIPTION
D.
E.
F.
G.when the system is in Night Mode opera-
tion.Night Class of Service (COS)
The system allows each station to be as-
signed a different COS for night operation.The night COS goes into effect when the
system is put into night mode manually orvia the automatic schedule. Prevents the
misuse of phones after hours.Night Ringing Assignments
Each CO line may be individually pro-
grammed for Night ringing to other sta-
tions, to Hunt groups, ACD groups, UCD
groups, Voice Mail groups, or off-net via
speed dial. When the system is placed intonight mode, manually or automatically,
ringing will follow the night ringing assign-
ments for each CO line.Universal Night Answer (UNA)
Incoming CO lines can be programmed forUniversal Night Answer (UNA). Stations
which do not have access to a line during
the day can answer that line while the
System is in the Night Mode by dialing a
UNA code.
Weekiy Night Mode Schedule
A programmable weekly night mode sched-ule provides for 24 hour, 7 day a week
automatic night mode operation. The sys-
tem can be put into and out of night mode
automatically on a daily basis.300.102 OFF HOOK VOICE OVER
This feature allows users, off-hook on a call (CO
or Intercom), to receive a voice announcementthrough the handset receiver without inter-
rupting the existing call. The Voice Over is
muted so as not to “override” or “drown” out theexisting conversation. The overridden party
* may then respond to the calling party using
CAMP-ON procedures to talk to the calling
party or use
Silent Text Messaging to respond
to the calling party via LCD displays. The calling(originating) station and receiving station
MUST be a digital terminal. The receiving sta-tion MUST also be programmed to receive
OHVO calls.
The calling station is placed in a one-time300.103 OFF-HOOK PREFERENCE
A. Auto Feature Access
In addition to auto line access Digital Ter-minals have the ability to have their 
off-hook preference select a DSS or feature
button upon going off-hook or pressing theON/OFF button.
B. Auto Line Access
Each station, key or SLT, may have their
phone programmed to access a particular
CO Line such as a private line or a line froma Group of CO lines upon going off-hook.
This is useful in 
Centrex or PBX applica-
tions when station users have dedicated
lines. Outside line dial tone is received justby going off-hook, without the need to dial
an access code.6C. Hot Line/Ring Down
Electronic Digital Terminals may be pro-
grammed to immediately call or ring downa particular station or outside number
upon going off hook. This is done by 
pro-grarnming the stations Off-Hook prefer-
ence to activate a DSS or Speed dial feature
key. This feature can be overridden if thestation user selects a CO line first when
going off-hook.D. Intercom Access
When off-hook preference is enabled, at a
key station, that station may still obtain
intercom dial tone for accessing internal
stations or other system features. This is
done either by pressing an intercom button
or dialing their own intercom station num-ber prior to going off-hook.
E. User Programma
ble PreferenceBased on a station programmable option
Digital Terminals may be given the ability
to enable, disable or change their off-hookpreference by dialing a code. This option
can be denied in station programming on
a per key station basis.300.104 OFF-HOOK SIGNALING
If a station has been programmed to receive
direct outside line ringing and is busy on an-
other call, the call rings at the station using amuted ring signal. The Reminder Ringing op-
tion allows a user to receive a reminder ring athis busy station, instead of muted ringing. In
addition, a reminder ring timer has been added
to the system to provide the reminder ring every
time the timer expires, as long as the incomingCO line remains connected. The system 
de-Issue 1, February 1994
300-19 
						

							KEY STATION FEATURE DESCRIPTIONinJiniteTM DVX ‘I1Digital Key Telephone System
faults this option to muted ringing. AdditionallyCO calls may be “camped-on” to a busy station
and receive muted ringing.300.105 OFF-PREMISE EXTENSIONS (OPX)
The Off-Premise Extension Box 
(OPX) provides
one FCC registered 2500~type single line inter-
face port. This enables the use of one Off-Prem-ise 2500 telephone set. A precise tone plan is
provided to OPX stations. A 
48v power supply
is required when installing an OPX box.300.106 ON-HOOK DIALING
The Digital Terminal user can place calls with-
out lifting the handset. If the speakerphone isdisabled, the handset must be lifted to con-
verse.300.107 ON LINE PROGRAMMING
Changes to the system database can be made
without interrupting normal system operation.Programming may be performed using a key
station terminal connected to the system (Sta-tion 100) or via a external terminal either 
on-
site or remotely.300.108 PAGE/RELAY CONTROL
The infinite Digital Key Telephone System offersrelays that may be individually programmed
for: External Page, Loud Bell Control, CO Line
Control, Power Failure Transfer, and RecordedAnnouncement uses. Up to four Relay/Sensor
Interface modules may be installed on the sys-
tem. Each relay/sensor interface module con-tains three independent relays and three
sensing input circuits.300.109 PAGING
k ExtemalPagiugThere are seven external 
pa@g zones
wavailable in the fi#nite DVXsystem.
External Paging requires a three-digit dial-ing code. External paging requires an ex-
ternally provided amplifier and paging
system. Since no “on-board” relay contactsare available on the DVX 
I’ for external
paging, the Relay/Sensor Interface module
is used for this purpose.B. Internal Paging
There are four internal paging zones avail-able in the 
infinite Digital Key Telephone
System. A station can be in any or all zonesor in no zone at all. Stations not assigned
to a page group can still make page an-
nouncements, if allowed in station pro-
gramming. Stations can be assigned to a
page group in order to receive pages but not
allowed to make page announcements.C. 
Pagiug Access Restriction
Programming on a per-station basis, can
deny any station the ability to make any
type of page.
300.110 PAUSE TIMER
When dialing a speed number, a timed pause
between digit sending can be placed in the
number. The length of this pause can be pro-
grammed in the system database.300.111 PERSONAL PARK
Each digital terminal in the system can place a
call into a personal park location and then later
retrieve that call from the priginating station.Intercom calls and CO line calls can be placed
into the stations’ personal park location. Calls
parked in a personal park location are subject
to the “system” call park recall timer. A station
retrieving a personal parked CO call must have
either a direct CO line appearance or an avail-
able loop button to retrieve the parked call.Only one call can be parked in a Personal
CaZZ Park location at one time. When
dialing the Personal Park location and the
station 
wiU receive the previously parkedcall and the second call is then parked.
300.112 PBX DIALING CODES
The System will allow five one or two-digit ac-
cess codes to be entered into memory. When
one of these codes is dialed, this signals the
KSU that the user is dialing a PBX access code
and not dialing directly over an outside CO lineand that toll restriction is to be applied to the
next dialed digits after the code. Therefore, tollrestriction will not be applied to the station
unless one of these five PBX codes is dialed first.This allows the dialing of PBX extensions 100,
110, 111, etc. This functions on lines marked
as PBX type lines in programming.300.113 POOL BUTTON OPERATION
The Pool Group Key is used primarily to access
CO lines that do not appear on a station so that
outgoing calls may be made. Pooled group keysare associated to CO line groups and may be
programmed for use on any of the flexible line
buttons. CO lines are accessed in descending
order of priority starting with the highest num-
bered available (not busy) CO line in a CO linegroup.
300-20Issue 1, February 1994 
						

							inJinitem DVX ‘I1Digital Key Telephone System
KEY STATION FEATURE DESCRIPTION
Stations may have as many POOL buttons as
their are CO line groups. Multiple POOL but-
tons for the same group are also allowed.300.114 PREFERRED LINE ANSWER
A station with Preferred Line Answer can an-
swer any assigned outside, transferred, or re-
calling line, or queue callbacks by lifting the
handset or pressing the ON/OFF button. The
station MUST be physically ringing, to functionproperly.
300.115 PRIVACY RELEASE
Privacy is Insured on all communications in thesystem. If desired, the customer may elect to
disable the Automatic Privacy feature, thus al-lowing up to three other stations to join in on
an existing CO Line conversations.Disabling of the privacy feature may 
beZimited by federal, state or ZocaZ Law, socheck the relevant laws in your area beforedisabling privacy.
A.Per CO Line Option
This feature allows each CO line to be
individually programmed for privacy. This
feature is useful for maintaining security
on such lines as Data lines, Private lines,
or special circuits requiring privacy. If pri-
vacy is disabled on a CO line then, while in
use, another station may enter the conver-
sation simply by pressing the CO line but-ton. A programmable warning tone is
presented to all parties prior to actual cut-thru. The station attempting to enter the
conversation must also have privacy dis-
abled.
B. Per Station Option
Each station may be programmed to give
the station the capability to join an existingconversation simply by pressing the CO
line button that is in use. A programmablewarning tone is presented to all parties
when the station enters the conversation.The CO line must also have privacy dis-
abled to allow the cut-thru.
300.116 PRIVATE LINE
Private line programming allows certain lines toring at a specific station only. When placed on
Hold, these lines are active at the programmedstation only. A private line can be transferred
to other stations, provided the station receiving
the call has a loop button or direct appearance
of that CO line.300.117 PULSETO-TONE 
SWITCHOVER
When commanded, the system will change thesignaling on an outside line from dial pulse to
DTMF (tone), allowing the use of common car-
riers behind a dial pulse outside line. This canbe done manually when dialing, or can be
stored within a speed dial number.300.118 RANGE PROGRAMMING
The 
injhite Digital Key Telephone System al-
lows for range programming when program-
ming CO lines and Stations.Range
programming allows you to program all pa-
rameters alike for the entire range or you can
change or modify a few items that will be copied
to all members in the range.300.119 RELEASE 
KETAllows the station and attendant users to dis-
connect calls while off-hook, speeding up call
handling time.300.120 REMOTE ADMINISTRATION
The Remote Administration feature allows
authorized personnel to access the administra-tion programming via a terminal device (port-
able terminal device or personal computer with
communications software package).
The feature permits the review and entry of the
customer database in the same manner as viathe digital terminal at 
“ADMIN” Station 100.
The terminal device can be connected directly
to the RS-232C connector on the Central Proc-
essor Unit (CPU), or can be accessed by a tele-phone modem linking the CPU’s RS-232C
connector (via a CO line) to a remote location.
When entering the system remotely via a termi-
nal device, access to the on-board 1200 modem
(future) is accomplished by accessing Port 499either through a direct ringing assignment or
through DISA or by being transferred to Port
499 by any internal station.A. Database Upload/Download
DataBase Upload/Download provides a
maintenance facility which will be added tothe Remote Administration routine. This
routine permits the database to be down-
loaded to a PC, when a software changes ismade or when the system needs to be in-
itialized and re-programmed. In addition,
the routine facilitates the programming ofa database on an in-house system which
can be downloaded to a PC and then
uploaded to a system in the field. After the
system maintenance is completed, the fileIssue 1, February 1994
300-2 1